Project Coordinator

Purpose of this Position:

Location

Mumbai

Time Commitment

Full Time 

Reporting to

Project Manager and Directors

Commitment period

Minimum 2 years

Key Responsibilities

1. Team Management

• Supervise, and support a team of field staff, including counsellors, facilitators and coordinators.
• Ensure effective scheduling, deployment, and performance monitoring of the field team.
• Support Project Manager in facilitating regular team meetings, debriefs, and one-on-ones to build morale, identify challenges, and improve execution.
• Provide mentorship and resolve team-level conflicts or issues.

2. Programmes Implementation & Monitoring

• Oversee the execution of workshops across partner organisations.
• Support Project Manager in ensuring timely completion of outreach as per annual plans and targets.
• Maintain field team schedules and field-level logistics.
• Liaise with internal support teams and external stakeholders (e.g., child protection services, counselors) as necessary.
• Create and maintain documentation of all programmatic and case-related work with confidentiality and compliance.
• Attend strategic planning meetings and contribute to programme refinement.
• Identify training needs of the field team and support the Project Manager with closing those gaps.

Planning & Coordination

• Support Project Manager and make monthly and quarterly outreach plans aligned with annual programme targets.
• Coordinate with school administrators, community organizations, and partners to schedule workshops.
• Track workshop delivery, attendance, and feedback metrics using internal monitoring systems.
• Collaborate with leadership to adjust plans based on outcomes and field realities.
• Serve as the primary link between the field team and senior management.

Casework

• File cases on behalf of child victims and/or support child victims and their families with filing FIRs, and ensure the smooth process formalities of legal procedures.
• Build relationships with police stations, CWCs, hospitals, other NGOs, the community in general, etc. and manage relations with them.
• Strategising, mentoring, supervising and managing the team in casework.

3. Stakeholder Engagement

• Maintain strong relationships with partner schools, local authorities, and community leaders.
• Represent the organization at community events, partner meetings, and relevant forums.

4. Monitoring & Reporting

• Ensure timely collection of field data, workshop reports, and impact metrics.
• Analyze data trends to measure progress and highlight areas for improvement.
• Prepare monthly and quarterly progress reports for internal and external stakeholder purposes.



5. Training and capacity building

• Design, manage and hold trainings for the programmatic team
• Ensuring capacity building through internal and external trainings
• Create and update SOPs, training specific manuals and material, etc..

Qualifications and Experience:

• Masters Degree in counselling/ clinical/ social psychology/ social work/education or related fields
• Minimum 4 years of relevant work experience, especially team management

Knowledge and Skills:

• Must be fluent in English and Hindi. A fair command over Marathi would be appreciated
• Proficiency in MS Office, Google Suite
• Takes initiative
• Require good interpersonal skills and the ability to multi-task
• Should be proficient in all forms of communications online and offline
• Uses limited resources to deliver unlimited results
• Attention to detail 

Major Interactions:

• Would report to the Project Manager/Head for all matters related to Programmes and Monitoring and Evaluation.
• Would report to the Directors for all matters related to Fundraising and Communications.
• Would interact and engage with other NGOs, relevant sectoral members, funders, as required to promote Rubaroo's programmes

CTC

Important aspects to keep in mind:

- Openness outstation work

- Probation period of 4 months

- Flexibility in timings and days

- Retainer system as mentioned in the employee handbook to ensure a minimum 2 year commitment

- Interactions with police and legal systems

- Openness to seek mental health support as a part of the job (covered by Rubaroo)