Project Controller

Key Responsibilities:

Project Online Timesheet Management:

• Act as the primary point of contact for all Project Online timesheet queries from GTDP users.
• Monitor and follow up on timesheet submissions, defaulter lists, and approvals.
• Collaborate with project managers to ensure timely and accurate timesheet reconciliation.
• Coordinate with administrative teams for financial corrections and SAP expense reporting.

Process Improvement & Documentation:

• Document existing PMO processes with clarity and precision.
• Identify inefficiencies and gaps in current workflows; propose and implement improvements.
• Design and roll out new processes aligned with organizational goals and standards.
• Conduct process audits to evaluate effectiveness and compliance.
• Provide training and support to ensure successful adoption of new procedures.

Stakeholder Collaboration:

• Work closely with Program Managers to make sure deliveries are aligned to our standards and Governance.
• Facilitate communication and change management efforts to support process transitions.

Reporting & Governance:

• Schedule and conduct document health checks to ensure project documentation quality.
• Ensure the portfolio level Governance
• Ensure regular follow up with other Project Managers and Program Managers

Skills & Qualifications:

• Proven experience in PMO or project coordination roles.
• Strong understanding of project governance, process mapping, and continuous improvement.
• Proficiency in Microsoft Project Online, and MS Office tools.
• Excellent communication, stakeholder management, and analytical skills.
• Ability to work independently and collaboratively in a fast-paced environment.

KPI:

• Manage project budgets, validate and approve.
• Baseline and track resource cost and other costs.
• Support in drafting OCM communications.
• Support for reconciliation and quality deliverables.
• Perform a deliverables check for quality and completeness.
• Prepare a compliance report
• Process Documentation Accuracy
• The number of identified process inefficiencies that have been successfully improved.
• Stakeholder Satisfaction
• Increased Adoption Rate
• Training Effectiveness
• The average time taken to document a process from start to finish.
• The measurable improvements in efficiency as a result of process improvements, such as reduced time or cost.

Person Specific:

• Bachelor’s degree in business administration, Project Management, or a related field.
• PMP or PRINCE2 certification preferred.
• Minimum 5+ years of project management experience.
• Proven experience in process documentation and improvement within a PMO or similar environment.
• Strong analytical skills with the ability to identify process inefficiencies and propose effective solutions.
• Excellent written and verbal communication skills.
• Ability to work collaboratively with cross-functional teams and stakeholders.
• Proficiency in process mapping tools and software.
• Strong organizational skills and attention to details.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency in Microsoft Office suite, including Excel, PowerPoint, Word, Confluence and Visio.
• Proficiency in project management tools (e.g., MS Project, Jira, Trello, Asana) is a plus.

Competencies:

• Relevant certification in business process management or a related field
• Experience in project management and change management, process management
• Expert in MS office ( MS Excel, MS Power Point, Word etc..)