Project Analyst II

Global Servicing (GS)

How will you make an impact in this role?

American Express Third-Party Lifecycle Management (TLM) Program

Global Servicing (GS) TLM Lead team

As part of this team, you’ll collaborate with stakeholders across the organization to meet AXP risk performance requirements and drive accountability in third-party oversight. This role offers an excellent opportunity to deepen your expertise in third-party risk management, build strong cross-functional relationships, and further develop your leadership skills.

GS TLM Lead

Key Responsibilities

• Coordinate and roll out vendor oversight activities to Third-Party Relationship Managers (TRMs); ensure deadlines are met. Oversee accurate and timely completion of third-party assessments and terminations.
  
• Train and educate TRMs on changes and enhancements driven by TLM program management
  
• Perform quality reviews on control evidence and risk assessments, providing feedback as needed
  
• Manage multiple deliverables and priorities to completion and meet deadlines
  
• Track, report, and analyze GS TLM activities, performance, and trends
  
• Drive improvements and process enhancements; help remove obstacles.
  

Minimum Qualifications

• Experience with Third Party Lifecycle Management (TLM) or Risk Management, including conducting or supporting risk assessments.
  
• Strong problem-solving, critical-thinking, and analytical skills with proven attention to detail
  
• Energetic, curious self-starter with the ability to learn in unstructured settings and proactively build subject-matter expertise.
  
• Demonstrated proficiency in handling a variety of job duties, with the ability to move from one thing to another.
  
• Thrives in a fast-paced, dynamic environment with shifting priorities and an undefined day.
• Eager to learn, adapt, and explore how emerging tools like AI can elevate our work and impact.
  
• Proficient with MS Office tools and leading Webex meetings.
  

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities