Program Manager - Degrees

Role Overview:

The Program Manager – Strategic Initiatives will play a pivotal role in driving critical high-growth projects and operational excellence within our University Alliances and Business Development teams. This individual will manage strategic initiatives, coordinate cross-functional efforts, streamline operations, and act as the primary liaison with senior stakeholders across universities and internal teams. The role demands strong analytical thinking, proactive problem-solving, and exceptional stakeholder management to deliver measurable outcomes and significantly enhance organizational efficiency.

Key Responsibilities:

• Drive Strategic Projects:

  Lead and execute high-impact initiatives aimed at scaling university partnerships, driving growth, and improving top-line performance.

• Operational Excellence:

  Develop, document, and implement robust standard operating procedures (SOPs) to address operational challenges.

• Cross-functional Leadership:

  Coordinate and align internal stakeholders from Sales, Marketing, Academics, Product, Finance, and Operations to deliver on shared goals.

• Stakeholder Management:

  Act as the primary interface with senior university stakeholders, ensuring alignment, building trust, and maintaining successful, long-term relationships.

• Performance Management:

  Regularly monitor, analyze, and report key business metrics to ensure initiatives meet defined targets, proactively identifying new opportunities for improvement.

• Issue and Crisis Management:

  Triage and independently manage escalations, resolving operational bottlenecks swiftly and efficiently, while escalating critical issues appropriately.

• Market and Industry Awareness:

  Stay informed on higher education trends, regulatory developments, and competitor movements to strategically guide initiatives.

• Administrative & Coordination Support:

  Manage logistics, meeting preparations, and scheduling related to strategic meetings and engagements, ensuring comprehensive follow-up and execution.

• Autonomous Execution:

  Own projects end-to-end with minimal supervision, navigating ambiguity with a results-driven approach.

Who We’re Looking For:

1. Experience:

   3+ years of experience in program/project management, business consulting, strategy, or operations, ideally within education, B2B, or high-value consumer tech sectors.

2. Education:

   Graduate/MBA from a top-tier institution like IIT, IIM, BITS.

3. Skills & Attributes:

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management.
• High ownership and ability to thrive in ambiguity.
• Bias for action with a results-driven mindset.
• Passionate about education and impact-led work.

Why Join Us?

• Opportunity to shape the future of online higher education in India.
• Collaborate with leading academic institutions and strategic thought leaders.
• Thrive in a fast-growing, entrepreneurial environment offering significant autonomy.
• Be part of a purpose-driven company that values innovation, execution excellence, and scalability.