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Description
Role Overview: We’re looking for an experienced and assertive Program Head to lead the execution engine of our content team. This role is focused on managing large teams, ensuring efficiency, coordinating production schedules, and aligning projects with business goals. You will be the operational backbone – a detail-oriented taskmaster who ensures timely delivery, resource optimization, and cross-functional alignment. Key Responsibilities: 1)Project & Workflow Management Own end-to-end project planning and execution for creative campaigns and deliverables Drive efficiency in processes, timelines, and resource allocation across video, design, content, and digital assets Track ongoing projects using project management tools; enforce adherence to deadlines 2)Team Leadership & Administration Lead and manage a large team of project coordinators, producers, and operations staff Set clear responsibilities, KPIs, and performance metrics Drive a high-performance culture through clarity, accountability, and structured feedback 3)Technical & Strategic Planning Build workflows and systems for better execution and bandwidth visibility Coordinate closely with other departments – performance, growth, brand – to align marketing deliverables with business objectives 4)Stakeholder & Cross-functional Management Act as the single point of contact for internal stakeholders regarding campaign timelines and status updates Build strong working relationships across teams to facilitate smooth collaboration Handle ad-hoc requests with agility without compromising planned priorities 5)Efficiency & Reporting Establish processes for reporting and dashboards around project progress, team efficiency, and deliverable timelines Anticipate blockers and proactively resolve resource gaps or timeline issues What We’re Looking For: 8+ years of experience in project/program management, preferably in marketing or creative operations in D2C/e-commerce. Account directors or Account managers from creative agencies Strong team management and administrative skills; proven ability to lead large multifunctional teams High ownership and execution focus – someone who gets things done without needing follow-ups Skilled in tools and project management platforms Excellent communication, coordination, and people management skills Assertive, proactive, and comfortable driving alignment across high-paced environments Experience working closely with creative, performance, and brand marketing teams is a strong plus Show more Show less
