803 Professional Services Jobs - Page 15

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Inviting applications for the role of [ Business Analyst - Media, Publishing, Communications & Entertainment ] Responsibilities Some preliminary work experience through internships or other project management roles, exposure to graphic design industry, and an eagerness to learn and grow Ability to identify resourcing needs, monitoring designer utilization and bandwidth across markets, making recommendations based on design requirements Developing skills for Workfront, to better understand platform's interface and tools Ability to assist or own report building based on needs of the requestor Leads trafficking and creative resourcing Qualifications we seek in you! Minimum Q ualifications / Skills Bachelor’s degree in any field Excellent communication skills both verbal and written (English) Proficient at clearly and concisely communicating designer and regional bandwidth to the team High level understanding for asset management and organization Preferred Q ualifications / Skills Basic understanding of design tools like Photoshop, Illustrator, InDesign, and After Effects in order to collaborate with designers for project timeline and efficiencies Knowledge of project management tool such as (Monday, Workfront, Wrike, etc.) and utilizing skills to help teach and troubleshoot regional teams Prior experience working in US shift . Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Responsibilities Requisition ID R-10358139 Date posted 07/01/2025 End Date 07/08/2025 City Chennai State/Region Tamil Nadu Country India Location Type Onsite Calling all innovators find your future at Fiserv. Job Title Sr Associate, Technical Professional Services What You will do Service Delivery: Perform routine work as per client requests Validate application and system health after planned maintenance or on an ad-hoc basis to meet client expectations for system availability Demonstrate ability to execute complex, technical system administration procedures. Incident Management: Respond to, investigate, and resolve issues involving production applications and services using documented procedures and solutions Escalate and/or engage other support groups as needed to meet service targets for resolution quality and timeliness Problem Solving: Take a methodical and tenacious approach to identify underlying problems and make recommendations for resolution Case Management: Prioritize tickets Regularly pick, update, and communicate as needed to resolve issues in timely manner Follow Customer First approach and ensure customer satisfaction when addressing to the tickets Documentation: Accurately and concisely document production support issues for subsequent root cause, operational and management analysis, and reporting. Contribute to the continuous improvement of reference material by proactively filling gaps, correcting mistakes, and resolving ambiguity. Seek review from colleagues on your proposed changes. What you will need to have Experience with and ability to use Microsoft Office applications Ability to work under pressure to complete tasks on schedule and with high quality Detail-oriented with ability to execute complex, technical system administration procedures Good understanding of ITIL framework and service delivery Proven customer service skills Excellent written and verbal communication Able to work independently and as part of a broadly skilled team Mobile application or financial applications experience What would be great to have Web Tier: IIS administration, Web browsers, Navigation Application Tier: Windows Server applications Data Tier: SQL database & queries Infrastructure: Windows Server administration, using BAT/PowerShell/Java script, TCP/IP networking concepts Splunk, Dynatrace, ControlM knowledge will be added advantage Qualification in Information Technology or Computer Science Ability to work non-standard hours and holidays as part of 24X7 team product for top financial institutions in US. We ll help you gain expertise on the payments processing and grow in your career. Basic Qualifications for Consideration: Bachelor s degree in computer science or equivalent work experience Minimum 1 year of experience with focus on Banking Products and Services. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. Share this Job Email LinkedIn X Facebook

Summary Guidewire is expanding its Professional Services team in India with a variety of roles open in our Professional Services center. In professional services, we provide implementation and production services to our customers around the world. We are constantly innovating to accelerate the pace, predictability, and affordability of solutions to help customers adopt the Guidewire platform and applications. We are looking for smart, proactive, and results-oriented Consultants to join our team in Bangalore Job Description Responsibilities: Lead design, development, and implementation of complex Guidewire ClaimCenter & ContactManager solutions. Provide technical leadership, mentorship, and conduct code reviews to ensure high-quality, maintainable code. Act as a subject matter expert and participate in client discussions to deliver expert technical advice. Customize applications using Gosu, PCF, Rulesets, Plugins, and workflows; extend data models and manage business rules. Integrate ClaimCenter with internal/external systems via SOAP/REST APIs, batch jobs, and messaging; develop and test interfaces. Collaborate with cross-functional teams to plan, estimate, and deliver sprint goals. Maintain technical documentation including design specs and integration guides. Requirements: 6-8 years of hands-on experience with Guidewire ClaimCenter & ContactManager. Guidewire Certified Specialist in ClaimCenter Configuration; Associate InsuranceSuite Developer certification preferred. Deep knowledge of Guidewire platform components, modules (Rulesets, LOB Typelists, Reserves, Payments), and tools (Gosu, PCF, Apache Camel, REST APIs). Strong OOP skills, problem-solving ability, and Agile/Scrum experience. Ability to work flexible shifts aligned with US time zones. Bachelor s degree in Computer Science or equivalent. Experience with Guidewire Cloud is a plus.

Project Management: Oversee diverse projects, ensuring timely completion and exceeding expectations. Customer Relations: Build and maintain strong relationships with customers, ensuring their needs are met. Strategic Insights: Use knowledge in Financial Consolidation or Financial Planning & Analysis to drive business growth. Technical Leadership: Lead discovery sessions and create impactful solutions using the companys software. Team Collaboration: Work closely with project team members and cross-functional teams to develop creative solutions. Reporting: Provide regular updates to senior management on project milestones and achievements. Qualifications Certifications: PMP Certification is a plus. Experience: o 4+ years in a professional services department o Leadership abilities with a focus on high performance and personal growth o Subject matter exper

You will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from 1000s of customer engagements. What you get to do in this role: The Customer Outcomes Principal Platform Architect is a technical advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. The Principal Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform. This is a consultative role focused on guiding ServiceNow, partner, and customer employees on the engagement team to provide a solution on a technical architecture designed for long-term success. You will work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring and implementation of solutions. Be a technical expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions. Provide a variety of knowledge across multiple workflows. Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision. Translate goals to outcomes into a customer roadmap. Translate business information and technical requirements into an architectural blueprint to achieve complex goals. Engage with the customers Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customers core applications. Manage technical governance, and an delivery operating model and governance. Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices. Support the sales effort by scoping and estimating the engagement and change orders. Be an active contributor of leading practices and expertise related to the ServiceNow platform. Maintain skills / certifications on for . Support the professional development of others through means of mentoring. To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools,

BDM, Professional Services is responsible for managing the Professional services business at Enreap. Professional Services business includes Enreap s core offerings in the area of Cloud (AWS) Implementations / Migrations, Agile & DevOps / DevSecOps Implementations, Atlassian Cloud Migrations, ITSM & Agile other Implementations etc. Primary criteria include 8-12 Years overall experience in selling SaaS products and solutions in project management, work management , CRM or HRMS. Strong experience handling a technically sound Professional Services sales team of at least 4-6 people with a collective team target of 2M+ USD. Location : Pune (Hybrid) What You ll Do: Develop & Implement Business Plans for identified segments / offerings for India and/or replicating success in international markets. Work effectively with Pre-Sales, Solution Architects and Delivery teams during pre contract & post contract cycle and influence customer centricity profitably. Navigate and operate effectively in a matrix Business Development organization (across Regions, Practice Managers & cross functions..) Work closely and collaboratively with internal stakeholders. Work closely with Marketing and Sales resources to create and manage the pipeline of new business in both existing customers and prospects. Grow net revenue in the market by producing business plans to achieve revenue goals. What We Are Looking For: 8-12 years of experience in selling SaaS under project management, work management, CRM or HRMS. Strong experience handling a technically sound sales team of 2-4 people. Confidence and ability to engage with Technical Leadership at organizations of all sizes enterprises. Excellent verbal and written communication skills Comfortable working in a fast-paced, dynamic environment Ability to get involved in complex scenarios and work directly with prospects, customers & cross functional teams. Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate, Banking Employee will be responsible to carry out the production at process level in an utmost efficient manner adhering to all the process level protocols Responsibilities As part of the Mortgage services team, you will be required to: • Ability to comprehend information/data set • Ability to deliver work as per agreed accuracy service levels along with good efficiency • Communication with onshore team for getting the resolutions on pending information Qualifications we seek in you Minimum qualifications • Any graduate Preferred skills • Ready to work on stretched working hours due to volume fluctuations • Good comprehension & e-mail writing skills • Decision making skills required • Ability to analyze and observe things • Interpersonal Skills • Excel Skills – Intermediate • Take non scripted inbound & outbound calls • Awareness of Microsoft office resources Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Are you passionate about helping customers utilize the latest in secure, distributed computing and content acceleration technologies? Do you have the ability to put together unique solutions that bring together a global look at security and performance? Do you have a unique combination of deep technical knowledge, business acumen and strong interpersonal skills? Amazon Web Services (AWS) is seeking an Edge Services Solutions Architect to work with our customers to craft cloud-based solutions. At AWS, customer obsession is in our DNA. The successful candidate will become a trusted adviser to our customers and will work with AWS sales, business development, and our edge services team to drive edge-services-related adoption and revenue. This will include showcasing services such as AWS CloudFront (CDN), Shield (DDOS Mitigation), WAF (Web Application Firewall), Amazon Global Accelerator and other Edge services. Your broad responsibilities include: owning the technical engagement and ultimate success around specific implementation projects. You should be as comfortable discussing complex technical details with a room full of engineers as you are briefing an executive audience. In addition, you will engage with other AWS service teams, solutions architects, partner and professional services organizations to drive large and highly complex sales opportunities to closure. Here Are Some Other Qualities We Are Looking For Be great fun to work with. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact. Enjoy working with customers of all shapes and sizes. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers ranging from small businesses and startups to the largest enterprises. As a Specialist Solution Architect, you will be the trusted technical advisor throughout a customer s lifecycle. You are a domain expert and will leverage your knowledge to ensure our customers understand and utilize the Edge Services to its fullest extent. Your goal is to help customers be successful and derive the most value possible. Ensure customer success in building and launching edge-services-related solutions on the AWS platform Educate customers of all sizes on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS Capture and share best-practice knowledge amongst the AWS solutions architect community Author or otherwise contribute to AWS customer-facing publications such as whitepapers, blog posts, case studies, technical articles, and public speaking evangelism opportunities Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates Act as a technical liaison between customers, service engineering teams and support A day in the life Meet with customers and their account managers and solution architects for the largest and most strategic customer accounts to discuss opportunities to transform their workloads with AWS. Discuss the same opportunities with supporting AWS service specialist teams, cloud economics and partner teams to fine tune architectures, solutions and migration strategies. Share updates on customer trends with the team and key stakeholders before celebrating with the extended team in a collaborative and hybrid working environment. About the team AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing smalland mid-market accounts to enterprise-level customers including public sector. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud. Inclusive Team Culture Here at AWS, it s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 10+ years of design, implementation, or consulting in applications and infrastructures experience Deep, hands-on (development/implementation) experience with edge technologies and advanced use case configuration. Deep understanding of how the internet works and the desire to expand that knowledge. For example: 1/ Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP 2/ Reverse and forward proxies and the applications of both 3/ Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS, Zero Trust 4/Performance aspects of an internet property, such as Speed, Latency, Caching, Video Streaming, HTTP/2, TLSv1.3 Enjoying the adventure of troubleshooting and solving technical problems Understanding how AWS and Edge Services plays an increasingly important role on today s internet Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients Experience in a technical role within a sales organization Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering) Experience architecting/operating solutions built on AWS Experience working with end user or developer communities

Job Title: Manager, Cloud & Collaboration Engineering Job Description Were Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world s best brands, today and into the future. We re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we re proud to be recognized with awards such as "Worlds Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year. Join us and be part of this journey towards greater opportunities and brighter futures. We are looking for a proactive and experienced DevOps Manager who can drive DevOps strategy, lead technical implementation, and take full ownership of platform initiatives on Azure cloud. The ideal candidate will possess strong Azure DevOps expertise along with leadership skills to manage cross-team efforts, track and report progress, and engage effectively with key stakeholders. This role blends hands-on technical capability with program ownership, cross-team coordination, and stakeholder communication. Key Responsibilities Initiative Ownership & Leadership Take full ownership of DevOps-related initiatives from ideation to delivery. Drive high-impact platform and process improvements across engineering teams. Identify blockers, mitigate risks, and ensure delivery aligns with business goals. Team Enablement & Operational Support Help teams plan, organize, and track their work using Azure Boards or similar tools. Provide guidance and structure around sprint planning, prioritization, and backlog grooming. Set up effective reporting and dashboards to track initiatives and KPIs. Cross-Team Collaboration & Communication Act as a liaison between development, infrastructure, QA, and security teams. Clearly communicate roadmap, progress, and delivery timelines to stakeholders. Set expectations and provide regular updates to leadership and cross-functional partners. Technical Strategy Architect and implement scalable CI/CD pipelines using Azure DevOps, YAML, and GitOps. Champion infrastructure-as-code (IaC) using Bicep, Terraform, or ARM templates. Define and implement security, compliance, and automation best practices. Manage toolchain integrations (e.g., SonarQube, GitHub, Nexus, Docker, Azure Monitor). Required Skills and Experience 8+ years in DevOps, Cloud Engineering, and Infrastructure Automation. Strong hands-on capability and strong familiarity with navigating and managing infrastructure and network directly through the Azure Portal. Hands-on experience with Azure DevOps, CI/CD pipelines (YAML), and Git workflows. Proven experience with Azure services, including when to use App Services (Web/API apps) vs. Azure Functions (HTTP, timer, queue triggers). Should understand Function types, VNet basics for secure service communication, and the use of Key Vault for managing secrets. Must be familiar with identity and access management across components using Azure AD, Managed Identities, and RBAC. Deep knowledge of infrastructure-as-code tools like Bicep, Terraform, or ARM. Familiarity with monitoring/logging tools like Azure Monitor, Grafana etc. Experience in managing and mentoring engineering teams and running DevOps programs. Soft Skills & Leadership Traits Ownership mindset: Ability to drive initiatives end-to-end without hand-holding. Leadership presence: Trusted partner for technical teams and business stakeholders alike. Excellent communication skills: Able to present plans, risks, and metrics clearly. Organizational ability: Skilled in prioritizing work, reporting progress, and aligning teams. Preferred Qualifications Experience leading hybrid teams. Exposure to Agile/Scrum practices and backlog management tooling like Azure Boards Microsoft Certified: Azure DevOps Engineer Expert or Azure Solutions Architect. Location: India Hyderabad, Telangana Language Requirements: Time Type: Full time

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors backing but also by our commitment to foster the growth and success of our people. At Aptia, were investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values arent just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements Are you an experienced Pensions Administrator looking for a fresh challenge? In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members. You will use your technical knowledge to advise on procedural and legislative changes, and support client relationships through budgeting and process improvement. What you ll be doing: Communicating with clients and scheme members on complex queries when required via letter, email and telephone. Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules. Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work. Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget. Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed. Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications. What we re looking for Experience liaising with clients and trustees. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. In-depth knowledge of UK pensions legislation. Good communication skills, both written and verbal. Strong analytical and problem-solving skills. Able to analyse and improve processes. Relevant professional qualification (e.g. PMI) desirable.

The Sr. Associate, Sourcing and Category Management (Professional Services) is a member of a client dedicated procurement service delivery team responsible for co-leading (together with client) Professional Services category planning and strategy development, benchmarking, collecting market intelligence, managing stakeholders, and developing project pipelines. He or she will lead the client s defined strategic sourcing execution process, including building cost models, designing and launching of RFIs/RFPs, evaluating bids, planning and executing negotiation strategies, and making award recommendations. Additionally, this role may be responsible for leading a team of 1-2 members. A successful candidate will drive year-over-year savings while ensuring quality and service level requirements are met.This role frequently interacts with senior members of the client s organization, so he or she must have excellent communication skills and be comfortable leading and participating in discussions across levels and cultures.In addition, he or she is also responsible for creating a positive work environment and fostering cross-functional and cross-regional collaboration. Key Responsibilities / Job Duties Developing medium to long-term category strategies for a variety of Professional Services sub-categories Developing and executing sourcing strategies through the use of the client s strategic sourcing process Identifying cost savings through negotiations, event driven activities, and alternate sourcing strategies to achieve assigned cost saving goals Leading commercial negotiations and drafting contracts Managing overall supplier relationships, including supplier performance, capability development, risk mitigation, cost savings, and quality improvements If applicable, managing the team s objective setting, performance, career growth, training, and competency development Acting as the escalation point for the source to contract (S2C) team, communicating and resolving operational issues, and escalating to the Regional Delivery Lead as necessary Knowledge, Skills and Abilities Hands-on knowledge of Professional Services sub-categories (including third party consultants, HR services, travel, fleet, financial services, etc.) Awareness of Professional Services industry, key suppliers, major trends, cost drivers and negotiation levers Deep understanding of strategic sourcing methods and approaches and an ability to apply various concepts to category-level activities at the client Ability to determine the appropriate procurement strategy for assigned categories and business requirements Ability to draft simple to complex contractual agreements Excellent written and verbal communication and presentation skills Excellent problem-solving skills and the ability to provide custom solutions to address the client s challenges Ability to manage and prioritize multiple projects and initiatives simultaneously Strong leadership skills, including ability to motivate and manage people Proficiency using Microsoft Office tools such as Excel, Word and PowerPoint Qualifications Required Education and Experience Bachelor s Degree, MBA preferred 5-6 years of work experience strategic sourcing and category management. 3+ years of experience with Professional Services and related sub-categori

Drive execution of ICERTIS product implementations for enterprise customers across industries in accordance with ICERTIS implementation methodology, within the bounds of agreed scope, schedule, and effort. Conceptualize and formulate best-of-breed solutions in close collaboration with the business that effectively address key implementation objectives. Drive requirement gathering, and functional design and work closely with Engineering Quality Assurance and Support across multiple engagements. Own system configuration and deployment activities across multiple engagements. Contribute towards internal consulting capability building within the Professional Services group. Contribute to ICERTIS product roadmap through active feedback from customers and implementation experience. Prior experience in implementing Contract Management/Supply Chain applications is highly preferred. Experience in at least 3 full life cycle enterprise application implementations in a project manager/project lead capacity. Quick and innovative thinking with the acumen to correctly interpret trends/patterns from available data and formulate effective strategies/actions in achieving set objectives. Candidate must possess an engineering degree from a reputed institute. Having an MBA in a related field will be a distinct advantage. Excellent communication skills (written and verbal) with good interpersonal skills and the ability to develop and foster peer-to-peer relationships with client counterparts.

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. HowWe focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Select Care Consultant Job Description Minimum 10 years professional experience in a service & support role, customer success role, or related area. 3 - 5 years Cloud experience in client-facing capacity with a high level of interaction with internal/external clients and partners. Position Description: The Select Care Consultant is an individual contributor role which is a high demanding role and requires the Select Care Consultant to be able to multi-task to enable their Select Care Managers to serve the unique and complex needs of SAP Concur s largest and most complex clients. Select Care Consultants support Select Care Managers to enable them to help customers optimally plan and run their business, achieving their goals and fully unlocking the value of SAP Concur Select Care. Key responsibilities include: Delivers excellent service during every interaction across SAP Concur to ensure a high level of client satisfaction Advocates for the customer by sharing customer point of view or business case in order to influence internal teams and achieve positive outcome for the customer Maintains oversight of case log and perform trend analysis for proactive risk mitigation, issue resolution, and to drive SLA adherence Creates and Maintains customer dashboards to ensure real time overview of important performance metrics are available Follows predefined processes and adheres to Select Care templates and documents. Escalates unresolved client issues/cases as necessary to meet SLA timelines and to provide issue resolution. Help SCMs to prepare for briefing to provide background and status on high profile customer issue(s). Identifies and suggests improvements to Select Care processes or documentation and works with the relevant manager and program director to streamline and improve the scalability and efficiency of the service Shares knowledge or expertise with less experienced SCCs Assists with recruiting/Interview efforts Coaches/mentors new-hire SCCs Critical Performance Competencies: Anticipates and builds business case independently to meet clients needs in a manner that creates value and provides meaningful results for the client Leverages and coordinates with internal resources, such as Service Account Teams or Support, to effectively address client requirements or issues Shares big picture business knowledge and expertise with team Stay informed & educates the team on relevant product changes and business trends. Clearly understands and adopts change to support SAP Concur business strategies and can effectively communicate the why to internal and external customers. Independently seeks opportunities to assist in minimizing inefficiencies in work processes and activities to achieve business objectives & improved user experience. Participates in initiatives and proactively evaluates project and process management to effectively improve functional business decisions Independently identifies customer needs through discovery and advises on how to provide quality service to deliver results that bring value to the customer. Conducts interviews/recruiting for new Select Care Consultants Coaches or mentors new employees and provides constructive feedback Able to meet deadlines, work under pressure, and deliver on many things at once Ability to balance internal initiatives along with customer deliverables Independently plans and executes initiatives and projects to completion. Expected to work autonomously without additional guidance Takes ownership of customer deliverables Establishes processes to solicit constructive feedback and identify areas of self-improvement Provides constructive feedback to others to improve performance and support a developmental culture Demonstrates expertise in analyzing issues/data with minimal guidance to solve problems and make decisions Serves in an ongoing mentorship role to help fellow co-workers through active listening and guidance and resolution. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 430314 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 430314 Posted Date: Jul 1, 2025 Work Area: Consulting and Professional Services Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10%

Salesforce Developer with 5+ years in Apex, Lightning, and APIs, specializing in Mavenlink/Kantata integration. Experience with middleware (Mulesoft), FinancialForce PSA, and professional services workflows preferred. Salesforce Developer - Mavenlink/Kantata Integration Client: Ciena | Location: Offshore/Nearshore | Start: Immediate Overview: We re seeking a Salesforce Developer with experience integrating Mavenlink/Kantata and preferably FinancialForce PSA . This role requires strong Salesforce development skills, integration experience, and understanding of professional services processes. Key Responsibilities: Develop custom solutions using Apex, Lightning, and Salesforce APIs Implement integrations between Salesforce and Mavenlink/Kantata Work with stakeholders to define and deliver scalable solutions Support data mapping, sync, and reporting across systems Follow agile practices and Salesforce deployment standards Required Skills: 5+ years Salesforce development (Apex, Lightning, APIs) Hands-on Mavenlink/Kantata integration experience Familiarity with middleware tools (Mulesoft) Preferred: Experience with FinancialForce PSA/Accounting Understanding of project resourcing, billing, and services workflows Strong communication and documentation skills Salesforce Developer with 5+ years in Apex, Lightning, and APIs, specializing in Mavenlink/Kantata integration. Experience with middleware (Mulesoft), FinancialForce PSA, and professional services workflows preferred. Salesforce Developer - Mavenlink/Kantata Integration Client: Ciena | Location: Offshore/Nearshore | Start: Immediate Overview: We re seeking a Salesforce Developer with experience integrating Mavenlink/Kantata and preferably FinancialForce PSA . This role requires strong Salesforce development skills, integration experience, and understanding of professional services processes. Key Responsibilities: Develop custom solutions using Apex, Lightning, and Salesforce APIs Implement integrations between Salesforce and Mavenlink/Kantata Work with stakeholders to define and deliver scalable solutions Support data mapping, sync, and reporting across systems Follow agile practices and Salesforce deployment standards Required Skills: 5+ years Salesforce development (Apex, Lightning, APIs) Hands-on Mavenlink/Kantata integration experience Familiarity with middleware tools (Mulesoft) Preferred: Experience with FinancialForce PSA/Accounting Understanding of project resourcing, billing, and services workflows Strong communication and documentation skills

Miratech is seeking a results-driven Regional Sales Manager, who will be responsible for expanding company sales within existing strategic accounts while actively acquiring new clients in the region. This position plays a critical role in driving revenue growth by uncovering new business opportunities and strengthening strategic client relationships. We are looking for a motivated sales leader with a strong track record of exceeding targets, building long-term partnerships, and thriving in a dynamic, fast-paced environment. Responsibilities: Work in alignment with the Global Account Manager to develop and execute the local go-to-market strategy for the accounts assigned, identifying key relationships and new business units for expansion; develop and maintain local relationships in these accounts. Work with the partner community to bring new technology solutions to the client. Exceed annual sales targets and gross profitability, drive the Strategic Sales planning process that results in deeper relationships and continually greater use of our services. Responsible for targeting a select key accounts and evangelizing the Miratech value proposition with the goal of establishing a Master Service Agreement in order to grow into a Strategic Account. Manage clients gross profit growth, sales bookings, and long-term backlog. Collaborate with peers (in delivery) to maintain the client NPS at target levels and take/recommend action when necessary. Build and lead cross-functional team under your control as well as other virtual team members including the sales team, partners, success manager, and delivery team in achieving account plan strategy and recommended communications with the client; ensure compliance with all management reporting requirements and monitor work according to company policies. Perform other duties as may be required consistent with the purpose of this role.

Miratech is seeking a results-driven Regional Sales Manager, who will be responsible for expanding company sales within existing strategic accounts while actively acquiring new clients in the region. This position plays a critical role in driving revenue growth by uncovering new business opportunities and strengthening strategic client relationships. We are looking for a motivated sales leader with a strong track record of exceeding targets, building long-term partnerships, and thriving in a dynamic, fast-paced environment. Responsibilities: Work in alignment with the Global Account Manager to develop and execute the local go-to-market strategy for the accounts assigned, identifying key relationships and new business units for expansion; develop and maintain local relationships in these accounts. Work with the partner community to bring new technology solutions to the client. Exceed annual sales targets and gross profitability, drive the Strategic Sales planning process that results in deeper relationships and continually greater use of our services. Responsible for targeting a select key accounts and evangelizing the Miratech value proposition with the goal of establishing a Master Service Agreement in order to grow into a Strategic Account. Manage clients gross profit growth, sales bookings, and long-term backlog. Collaborate with peers (in delivery) to maintain the client NPS at target levels and take/recommend action when necessary. Build and lead cross-functional team under your control as well as other virtual team members including the sales team, partners, success manager, and delivery team in achieving account plan strategy and recommended communications with the client; ensure compliance with all management reporting requirements and monitor work according to company policies. Perform other duties as may be required consistent with the purpose of this role.

Miratech is seeking a results-driven Regional Sales Manager, who will be responsible for expanding company sales within existing strategic accounts while actively acquiring new clients in the region. This position plays a critical role in driving revenue growth by uncovering new business opportunities and strengthening strategic client relationships. We are looking for a motivated sales leader with a strong track record of exceeding targets, building long-term partnerships, and thriving in a dynamic, fast-paced environment. Responsibilities: Work in alignment with the Global Account Manager to develop and execute the local go-to-market strategy for the accounts assigned, identifying key relationships and new business units for expansion; develop and maintain local relationships in these accounts. Work with the partner community to bring new technology solutions to the client. Exceed annual sales targets and gross profitability, drive the Strategic Sales planning process that results in deeper relationships and continually greater use of our services. Responsible for targeting a select key accounts and evangelizing the Miratech value proposition with the goal of establishing a Master Service Agreement in order to grow into a Strategic Account. Manage clients gross profit growth, sales bookings, and long-term backlog. Collaborate with peers (in delivery) to maintain the client NPS at target levels and take/recommend action when necessary. Build and lead cross-functional team under your control as well as other virtual team members including the sales team, partners, success manager, and delivery team in achieving account plan strategy and recommended communications with the client; ensure compliance with all management reporting requirements and monitor work according to company policies. Perform other duties as may be required consistent with the purpose of this role.

Miratech is seeking a results-driven Regional Sales Manager, who will be responsible for expanding company sales within existing strategic accounts while actively acquiring new clients in the region. This position plays a critical role in driving revenue growth by uncovering new business opportunities and strengthening strategic client relationships. We are looking for a motivated sales leader with a strong track record of exceeding targets, building long-term partnerships, and thriving in a dynamic, fast-paced environment. Responsibilities: Work in alignment with the Global Account Manager to develop and execute the local go-to-market strategy for the accounts assigned, identifying key relationships and new business units for expansion; develop and maintain local relationships in these accounts. Work with the partner community to bring new technology solutions to the client. Exceed annual sales targets and gross profitability, drive the Strategic Sales planning process that results in deeper relationships and continually greater use of our services. Responsible for targeting a select key accounts and evangelizing the Miratech value proposition with the goal of establishing a Master Service Agreement in order to grow into a Strategic Account. Manage clients gross profit growth, sales bookings, and long-term backlog. Collaborate with peers (in delivery) to maintain the client NPS at target levels and take/recommend action when necessary. Build and lead cross-functional team under your control as well as other virtual team members including the sales team, partners, success manager, and delivery team in achieving account plan strategy and recommended communications with the client; ensure compliance with all management reporting requirements and monitor work according to company policies. Perform other duties as may be required consistent with the purpose of this role.

The Customer Outcomes Sr Platform Architect is a technical advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. The Principal Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform. This is a consultative role focused on guiding ServiceNow, partner, and customer employees on the engagement team to provide a solution on a technical architecture designed for long-term success. You will work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring and implementation of solutions. Be a technical expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions. Provide a variety of knowledge across multiple workflows. Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision. Translate goals to outcomes into a customer roadmap. Translate business information and technical requirements into an architectural blueprint to achieve complex goals. Engage with the customers Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customers core applications. Manage technical governance, and an delivery operating model and governance. Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices. Support the sales effort by scoping and estimating the engagement and change orders. Be an active contributor of leading practices and expertise related to the ServiceNow platform. Support the professional development of others through means of mentoring. To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools,

The Professional Services Consultant will be responsible for guiding clients through the successful implementation and adoption of our platform. This role requires a combination of technical expertise, project management skills, and a strong customer-centric approach. The ideal candidate will work closely with clients to understand their business needs, configure and customize our software to meet those needs, and ensure a smooth transition to our platform. Lets talk about your role and responsibilities: Lead a team of implementation consultants and project managers that ensures projects are delivered with high quality and on-time on budget Lead the implementation of SaaS solutions for clients, including requirements gathering, system configuration, customization, and deployment. Manage ad mentor a team of professional services personnel that ensures projects are delivered with high customer satisfaction Work closely with clients to understand their business processes and objectives. Provide expert advice on how our software can address their specific needs and challenges. Manage timelines and deliverables to ensure successful implementation within the agreed-upon scope, time, and budget. Collaborate with the product and engineering teams to provide feedback on product features, enhancements, and potential issues based on client interactions. Develop and maintain strong relationships with clients, acting as a trusted advisor and point of contact throughout the project lifecycle. Assist in the creation of project documentation, including functional specifications, user guides, and training materials. Troubleshoot and resolve any issues that arise during the implementation process. Work closely with the support team to ensure prompt resolution of client concerns. Identify opportunities for upselling or cross-selling additional services and products that could benefit the client s business. Participate in post-implementation reviews to assess project success, gather client feedback, and identify areas for improvement. Lets talk about your skills/expertise: Bachelor s degree in Computer Science, Information Technology, Business, or a related field. 8+ years of experience in a professional services, consulting, or implementation role. Strong technical skills, with experience in system configuration, software customization, and integration. Project management experience, with the ability to manage multiple projects simultaneously and deliver results on time preferred. Excellent communication and interpersonal skills, with the ability to explain complex concepts to both technical and non-technical audiences. Experience with SaaS platforms, cloud technologies, and software implementation best practices. Self-starter with high level of initiative and the ability to work independently and as part of a collaborative team in a fast-paced environment. Strong problem-solving skills and a customer-centric mindset. Willingness and ability to travel to client sites, as needed.

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. We welcome you to bring your authentic self and create a better tomorrow with us. The future focussed HR organisation largely possess a strong Onshore Partnering Team and the Centre of Excellence, complimented by a robust Service Delivery Team offering top class services to employees from the HR People Hub, Bangalore. To perform this role successfully, you will be responsible for but not limited to the following: Establish strong working relationships with hiring managers and business leaders to comprehensively understand their hiring needs, providing regular updates on recruitment progress and addressing any concerns. Deliver end-to-end recruitment delivery of vacancies within the assigned division. Support and develop one of the divisional recruitment teams to deliver a high-quality, customer-oriented recruitment service. Monitor and ensure compliance in meeting talent acquisition metric targets including time to offer, interview-to-offer, and other agreed KPIs. Manage multiple campaigns/drives across various locations. Collaborate with the divisional Recruitment Partner (RP), Sourcing Team, and TA Ops team to apply best practices, drive continuous improvement, and mobilize (internal & external) resourcing strategies to reduce overall time-to-hire and improve applicant quality. Contribute to enhancing the organizations employer brand by ensuring a positive candidate experience throughout the recruitment process. Support and develop advertising programs (internal and external) to ensure high visibility with potential candidates. Continuously review and enhance the recruitment process to streamline efficiency, improve candidate experience, and maintain compliance. What will you contribute? End-to-end recruitment experience in a corporate, professional services, consulting, or high-tech industry. Prior experience working in a Recruitment Managed Service environment (preferably international support), RPO (Recruitment Process Outsourcing), or an in-house recruitment team is essential. Strong communication and interpersonal skills with the ability to build effective relationships with internal and external stakeholders at all levels. Driven and highly organized, with the ability to identify and focus on priorities and deliver to deadlines. Previous experience working with recruitment ATS (Applicant Tracking Systems) or vacancy management systems, e.g., Workday. Proficient in the use of Microsoft Office suite. Confident, tactful, resilient, and demonstrating high levels of integrity. What We Can Offer You: Varied, interesting and meaningful work. A hybrid working environment with flexibility and great opportunities. Opportunities for training and, as the team grows, career progression or sideways moves. An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual. Worker Type Employee Job Type Regular

Job Description The role The DPS reports to the Deputy Manager of the Document Production Unit and is expected to create a positive working relationship with team members in their group. The duties of a DPS would cover the following: Document creation, conversions, formatting , revisions, clean up, repair and indexing Presentation creation, conversions, formatting and revisions Spreadsheet creation, conversions, formatting, revisions, linking and archiving Document tables and automation including TOAs, TOCs and cross referencing Template and form creation Merge and compare documents Mail merge and label creation Data entry and editing Client briefing Creating, modifying and emailing files Quality checking for accuracy and formatting and editing services There are two high level categories, detailed below, which describe the core activities of the DPS role: Document Production Services: Providing an accurate and high quality document production service to fee earners using Clifford Chance House style Ensuring all work and projects are completed as per instructions from the client and /or specifications Staying within timelines and deadlines for the completion dates for projects. This requires good time management and organisational skills Ability to quality check documents to ensure clients quality expectations are met within stipulated turnaround times Follow workflow processes as per the Standard Operating Procedures Notifying the Team Lead immediately when the deadline is likely to be missed Meet quality benchmarks Carry out work smoothly and efficiently Continue to develop speed, accuracy and proof reading skills and responsible for downtime training objectives Maintain confidentiality of all client information Working collaboratively with team members to ensure the provision of first class support services to fee earners Key Personal Attributes A key attribute of a DPS success will be dependent on the positive and collaborative working relationships which they build with colleagues, the Team Leads and the London DP team Flexible in approach to increase of volume outside of shift hours Effective time management skills Professional approach to problem solving Good decision making abilities Keen eye for detail Ability to adapt any process changes in minimal time period Able to deal with the pressures of high volumes Flexible and Service orientated Qualifications Your experience Minimum copy typing speed of 40 wpm Fluent in written and oral communication in English at all levels internally and externally <

What youll do The Docusign Project Manager leads customer implementations, providing expert consulting and project management to ensure successful integration projects. This role involves developing schedules, managing budgets, and maintaining proactive communication with clients and internal teams. Youll apply the Docusign Project Management Methodology to initiate, plan, execute, monitor, control, and close projects. A key responsibility is managing project risks and making decisions to reduce uncertainty. Ultimately, the Project Manager is critical to the success of the Professional Services team, which serves a wide range of clients including Fortune 500 companies. This position is an individual contributor role reporting to the Regional Delivery Manager - India. Responsibility Manage multiple projects utilizing Docusign project methodology consistently to ensure on-time and on-budget delivery and guidance to project resources and our customers that provide impactful solutions and result in highly referenceable accounts enabling strong adoption, renewal and upsell Plan, organize and manage all phases of a project to ensure customer satisfaction successfully Be customer centric in style and approach, with a genuine desire to create and deliver value for customers throughout the project and deliver an outstanding customer experience Collaborate with the Docusign team to proactively uncover additional customer needs and support documenting client requirements and expectations Meet all Professional Services team success criteria including utilization target, customer satisfaction score and financial requirements Adopt and evangelize our Docusign implementation methodology and provide ongoing input to maintain and enhance our methodology Support organization initiatives to enhance and expand our team s knowledge and our services offerings Maintain up to date required product knowledge including connectors and partner products as appropriate for your role independently Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law. What you bring Basic Bachelors Degree or Equivalent 2+ years of relevant experience 2+ years of primary project management experience with enterprise projects and a proven track record of delivering projects on time and on budget 2+ years of experience with supporting client process optimization and change management Preferred Project Management Professional (PMP) Certification Background in Software-as-a-Service project management and understanding of business operations and concepts Experience using a CRM solution such as SalesForce.com Superior communication skills to convey customer objectives, success strategies, and customer insights for internal and external stakeholders Proven track record of achieving Professional Services financial results while maintaining high customer satisfaction Experience using Smartsheets for project management Experience working in one or more of the following industries: FinServ, Tech, Telecom, Healthcare, Real Estate, Insurance, Education, Public Sector Ability to manage multiple complex projects simultaneously Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. for assistance. Applicant and Candidate Privacy Notice #LI-Hybrid #LI-SL2 ","qualifications":" Basic Bachelors Degree or Equivalent 2+ years of relevant experience 2+ years of primary project management experience with enterprise projects and a proven track record of delivering projects on time and on budget 2+ years of experience with supporting client process optimization and change management Preferred Project Management Professional (PMP) Certification Background in Software-as-a-Service project management and understanding of business operations and concepts Experience using a CRM solution such as SalesForce.com Superior communication skills to convey customer objectives, success strategies, and customer insights for internal and external stakeholders Proven track record of achieving Professional Services financial results while maintaining high customer satisfaction Experience using Smartsheets for project management Experience working in one or more of the following industries: FinServ, Tech, Telecom, Healthcare, Real Estate, Insurance, Education, Public Sector Ability to manage multiple complex projects simultaneously ","responsibilities":" The Docusign Project Manager leads customer implementations, providing expert consulting and project management to ensure successful integration projects. This role involves developing schedules, managing budgets, and maintaining proactive communication with clients and internal teams. Youll apply the Docusign Project Management Methodology to initiate, plan, execute, monitor, control, and close projects. A key responsibility is managing project risks and making decisions to reduce uncertainty. Ultimately, the Project Manager is critical to the success of the Professional Services team, which serves a wide range of clients including Fortune 500 companies. This position is an individual contributor role reporting to the Regional Delivery Manager - India. Responsibility Manage multiple projects utilizing Docusign project methodology consistently to ensure on-time and on-budget delivery and guidance to project resources and our customers that provide impactful solutions and result in highly referenceable accounts enabling strong adoption, renewal and upsell Plan, organize and manage all phases of a project to ensure customer satisfaction successfully Be customer centric in style and approach, with a genuine desire to create and deliver value for customers throughout the project and deliver an outstanding customer experience Collaborate with the Docusign team to proactively uncover additional customer needs and support documenting client requirements and expectations Meet all Professional Services team success criteria including utilization target, customer satisfaction score and financial requirements Adopt and evangelize our Docusign implementation methodology and provide ongoing input to maintain and enhance our methodology Support organization initiatives to enhance and expand our team s knowledge and our services offerings Maintain up to date required product knowledge including connectors and partner products as appropriate for your role independently

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors backing but also by our commitment to foster the growth and success of our people. At Aptia, were investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values arent just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements Standard JD Are you an experienced Pensions Administrator looking for a fresh challenge? In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members. You will use your technical knowledge to advise on procedural and legislative changes, and support client relationships through budgeting and process improvement. What you ll be doing: Communicating with clients and scheme members on complex queries when required via letter, email and telephone. Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules. Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work. Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget. Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed. Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications. What we re looking for Experience liaising with clients and trustees. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. In-depth knowledge of UK pensions legislation. Good communication skills, both written and verbal. Strong analytical and problem-solving skills. Able to analyse and improve processes. Relevant professional qualification (e.g. PMI) - desirable.

Role Overview Gradient Specialist Program is our differentiator training program that focuses on preparing recent graduates for their careers in technology consulting. Learning from our very own Google Cloud Certified experts, we nurture your talent and accelerate your learning through structured training, hands-on building, and mentorship. Completing this program means you are a GCP Certified 66degrees Specialist prepared for your career with the fastest-growing Google Premier Partner. Are you ready to become our next GCP Specialist? This exciting opportunity is based out of our Bengaluru office. Responsibilities A Gradient Specialist s responsibilities and duties are as follows: Complete the Gradient Development Program training. Pursue and obtain Google Cloud Platform Certifications based on your matched career track.. Work with technical and business leads to transfer global business requirements into sound solutions. Qualifications Graduated a Bachelor s Degree in Computer Science, Statistics, Data Science or similar, in 2025 Programming or scripting experience in any language, Python preferred. Experience with AI/ML, Data Analytics, or Data Science. Strong interpersonal, verbal, and written communication skills. Ability to use analytical skills to solve complex problems. Strong organizational skills including the ability to prioritize, handle multiple projects simultaneously, and meet deadlines. Self-motivated and able to work independently or as part of a team. Ability to commit to our Gradient Specialist Program and the technical career that follows.