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3.0 - 7.0 years
7 - 11 Lacs
Bengaluru
Work from Office
ServiceNow SME Location: Pune / Mumbai / Bangalore / Chennai Description: 1. Provides expertise, management, leadership, and oversight for architecture, design, and implementation of ServiceNow solutions including new applications, modules, integrations etc. 2. 4+ years of experience with ServiceNow. Set standards for the ServiceNow instance governance related to best practices for defining configurations vs customizations, update set migration, cloning of environments, management of groups/users and data management. 3. 8+ years of experience developing and implementing ITSM/ITIL processes and solutions from ServiceNow, HP, BMC, CA etc. 4. 10+ years of professional services/consulting experience 5. 4+ years of experience documenting tool requirements from To-Be processes and assisting the IT organization in comparing various Vendor s tool products 5. Excellent interpersonal skills combined with practice establishing and maintaining credibility as a ServiceNow expert 6. ITIL v3 or v4 Foundation Certificate 7. Evaluates new features in the platform with ServiceNow releases and the suitability/applicability in the current environment. Lead all upgrade projects to ensure minimal impact to existing operations while enabling new features. 8. Defines coding standards for the platform and integrations best practices, as required. 9. Reviews all changes to the platform at a design level initially and then at the code level as part of the Change control process to ensure standards have been followed for development and any adverse impact for production move is avoided. 10. Very good documentation skills
Posted 1 month ago
4.0 - 9.0 years
6 - 11 Lacs
Bengaluru
Work from Office
ServiceNow SME Location: Pune / Mumbai / Bangalore / Chennai Description: 1. Provides expertise, management, leadership, and oversight for architecture, design, and implementation of ServiceNow solutions including new applications, modules, integrations etc. 2. 4+ years of experience with ServiceNow. Set standards for the ServiceNow instance governance related to best practices for defining configurations vs customizations, update set migration, cloning of environments, management of groups/users and data management. 3. 8+ years of experience developing and implementing ITSM/ITIL processes and solutions from ServiceNow, HP, BMC, CA etc. 4. 10+ years of professional services/consulting experience 5. 4+ years of experience documenting tool requirements from To-Be processes and assisting the IT organization in comparing various Vendor s tool products 5. Excellent interpersonal skills combined with practice establishing and maintaining credibility as a ServiceNow expert 6. ITIL v3 or v4 Foundation Certificate 7. Evaluates new features in the platform with ServiceNow releases and the suitability/applicability in the current environment. Lead all upgrade projects to ensure minimal impact to existing operations while enabling new features. 8. Defines coding standards for the platform and integrations best practices, as required. 9. Reviews all changes to the platform at a design level initially and then at the code level as part of the Change control process to ensure standards have been followed for development and any adverse impact for production move is avoided. 10. Very good documentation skills
Posted 1 month ago
2.0 - 8.0 years
13 - 18 Lacs
Bengaluru
Work from Office
The Opportunity Are you a creative and high-energy university recruitment professional with extensive experience in university recruitment and programsIf so, you would thrive in our collaborative and inclusive team culture, where you will have the opportunity to drive and shape our university program , drive strategic university hiring initiatives, and make a significant impact on our talent acquisition efforts. About the Team The Senior Talent Advisor - University Program role is part of the Talent Acquisition team based in Bangalore, India. This team is characterized by a collaborative and inclusive culture, where every member is encouraged to contribute ideas and work together towards common goals. You will report to the Director of Talent Acquisition for India, who is known for their supportive leadership style and commitment to developing team members. They foster an environment where creativity and strategic thinking are highly valued. The work setup for this position is hybrid, requiring the hire to be in the office three days a week, allowing for flexibility in balancing remote work and in-person collaboration. This role requires travel as needed primarily for university relations and recruitment events. Your Role University recruitment for engineering, tech support, and professional services roles. Scale of 150-200 interns and 100 fresh graduates annually. Conceptualize and implement creative university program initiatives focusing on gaining mindshare with the top colleges, students and interns. Develop and maintain strong relationships with top engineering colleges and business schools to enhance employer branding and attract talent. Collaborate with hiring managers and stakeholders to gather requirements and ensure strategic hiring aligns with organizational goals. Utilize data analytics to monitor recruitment metrics, drive improvements, and inform decision-making. What You Will Bring 4-8 years of overall recruitment experience, with 2 years focused on University Recruitment in a product development company. Proven experience of managing 2-4 full hiring cycles for 150-200 interns and 100 fresh graduates annually. Strong stakeholder management and negotiation skills with top engineering colleges and business schools. Expertise in employer branding. Creative problem-solving abilities with exceptional analytical and presentation skills. High energy levels and effective communication skills, both oral and written. Ability to work collaboratively within a diverse team culture and contribute to cross-collaboration efforts. -- Nutanix is an Equal Employment Opportunity and (in the U. S. ) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected] .
Posted 1 month ago
3.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Management Trainee - Training & Quality Responsibilities: New Hire Trainings and Refresher Sessions: Leads NHT program in line with client provided Training content to equip new hires with required knowledge on client processes and tools. Leads the Nesting team of Customer Service & Payment Support specialists to achieve performance goals to be assessed ready for movement to Operations • Quality Monitoring: Evaluate and audit calls/ cases handled by team members to check quality health of the team, providing feedback and implementing improvement plans as necessary to bring in required improvement. • Refresher Trainings and Process Knowledge Tests: Conduct regular training sessions to enhance the skills and knowledge of the team in line with new process updates and check retention through PKTs • Compliance Assurance: Ensure all collection activities comply with industry regulations and company policies. • Reporting: Prepare and present regular reports on team’s training and quality performance, challenges, and achievements to senior management. • Customer Interaction: Handle escalated customer issues and complaints, ensuring a high level of customer satisfaction during no new hire batches to stay update to date with process changes • Process Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness. • Adhering to client defined Process Flows: Ensuring all operations activities during customer interactions comply with relevant process flows Qualifications we seek in you: Minimum Qualifications / Skills: • Leadership: Ability to inspire and lead new hire batches and Production teams towards achieving common goals in direction of knowledge management and retention. • Problem-Solving: Strong analytical skills to identify issues and develop effective solutions. • Communication: Excellent verbal and written communication skills to interact with team members and customers effectively. • Adaptability: Ability to work in a 24x7 fast-paced environment and adapt to changing priorities. • Working Window: Mandatory readiness to work during US hours of operations i.e. Evening/ Night shifts (India time) with rotational week offs o Shift window: 10 Hours shift (9 hours production + 1 hour break) o Shift timings in US Hours: ? 6:00 am - 3:00 pm MST ? 7:30 am - 4:45 pm MST ? 10:00 am - 7:00 pm MST o Shift timings in IND Hours: ? 6:30 pm - 3:30 am IST ? 8:00 pm - 5:15 am IST ? 10:30 pm - 7:30 am IST Education Qualification: Graduate or Post Graduate in any field • Advanced knowledge of MS Word & Excel. • Ability to work in a fast-paced environment where standards of quality and timelines are established. • High integrity to ensure compliance. • Ability to work effectively in a team. • Relevant experience with international IB/ OB Voice process • Mandatory experience in Training and/ or Quality function as Process Trainer and/ or Quality Auditor Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 month ago
4.0 - 7.0 years
4 - 7 Lacs
Gurugram
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager – Supervisor Responsibilities • Leadership: Ability to inspire and lead new hire batches and Production teams towards achieving common goals in direction of knowledge management and retention. • Problem-Solving: Strong analytical skills to identify issues and develop effective solutions. • Communication: Excellent verbal and written communication skills to interact with team members and customers effectively. • Adaptability: Ability to work in a 24x7 fast-paced environment and adapt to changing priorities. • Lead and manage: Oversee the daily operations of the voice customer service and outbound call team, ensuring high-quality service delivery. • Performance monitoring: Track and analyze team performance metrics, providing regular feedback and coaching to improve efficiency and effectiveness. Qualifications we seek in you: Minimum Qualifications / Skills: • Training and development: Develop training programs to enhance team skills and knowledge, fostering a culture of continuous improvement. • Customer satisfaction: Ensure customer inquiries and issues are resolved promptly and effectively, maintaining high levels of customer satisfaction. • Process improvement: Identify opportunities for process enhancements and implement strategies to optimize service delivery. • Reporting: Prepare and present regular reports on team performance, customer feedback, and operational challenges to senior management. • Qualifications: • Experience: Relevant experience in a supervisory role within customer service or call center operations. • Skills: Strong leadership, communication, and problem-solving skills. Proficiency in CRM software and call center technologies. • Attributes: Ability to work under pressure, manage multiple priorities, and adapt to changing business needs. • Working Window: Mandatory readiness to work during US hours of operations i.e. Evening/ Night shifts (India time) with rotational week off o Shift window: 10 Hours shift (9 hours production + 1 hour break) o Shift timings in US Hours: ? 6:00 am - 3:00 pm MST ? 7:30 am - 4:45 pm MST ? 10:00 am - 7:00 pm MST o Shift timings in IND Hours: ? 6:30 pm - 3:30 am IST ? 8:00 pm - 5:15 am IST ? 10:30 pm - 7:30 am IST Education Qualification: Graduate or Post Graduate in any field • Advanced knowledge of MS Word & Excel. • Ability to work in a fast-paced environment where standards of quality and timelines are established. • High integrity to ensure compliance. • Ability to work effectively in a team. • Relevant experience with international IB/ OB Voice process • Mandatory experience in Training and/ or Quality function as Process Trainer and/ or Quality Auditor Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 month ago
8.0 - 13.0 years
27 - 35 Lacs
Pune
Hybrid
Role & responsibilities Manage and Lead ICERTIS product implementations for enterprise customers, taking complete ownership of project planning, execution, financials and customer relationship. Contribute towards building and fostering internal consulting capability within Professional Services group. Manage a team of Senior Functional Consultants engaged in ICERTIS product implementations across multiple engagements. Conceptualize and formulate best of breed solutions in close collaboration with business that effectively address key implementation objectives within the bounds of scope, schedule and effort. Drive system configuration and deployment activities across multiple engagements. Contribute to ICERTIS product roadmap through active feedback from customers and implementation experience. Qualifications Looking for candidates with 8 - 11 years of relevant experience. Prior experience in implementing Contract Management/Supply Chain applications is highly preferred. Experience in at least 3 full life cycle enterprise application implementations in a project manager/project lead capacity. Quick and innovative thinking with the acumen to correctly interpret trends/patterns from available data and formulate effective strategies/actions in achieving set objectives. An engineering degree with an MBA in a related field is preferred. Candidate must possess an engineering degree from a reputed institute. Having an MBA in a related field will be a distinct advantage. Excellent communication skills (written and verbal) with good interpersonal skills and ability to develop and foster peer-to-peer relationships with client counterparts.
Posted 1 month ago
8.0 - 12.0 years
20 - 25 Lacs
Mumbai
Work from Office
KPMG India is looking for Senior Associate Director - SFDC - Technical to join our dynamic team and embark on a rewarding career journey Leads Salesforce technical solutions and architectureSupervises development and integration tasksCollaborates with stakeholders on SFDC strategyEnsures adherence to CRM best practices
Posted 1 month ago
0.0 - 5.0 years
20 - 25 Lacs
Noida
Work from Office
KPMG India is looking for Analyst - Employee Vetting & Background checks to join our dynamic team and embark on a rewarding career journey Conducts data analysis to support business decisionsGenerates reports and insights from data trendsCollaborates with teams for process improvementsEnsures accuracy and integrity of data
Posted 1 month ago
0.0 - 5.0 years
20 - 25 Lacs
Pune
Work from Office
KPMG India is looking for Analyst - Employee Vetting & Background checks to join our dynamic team and embark on a rewarding career journey Conducts data analysis to support business decisionsGenerates reports and insights from data trendsCollaborates with teams for process improvementsEnsures accuracy and integrity of data
Posted 1 month ago
0.0 - 5.0 years
20 - 25 Lacs
Noida
Work from Office
Job Role & Responsibilities Conduct verifications of stated credentials given by client for their candidates or vendors Perform on business specific KPIs of productivity and quality targets Maintain trackers and master logs on real time basis Successful completion of client engagement deliverables in line with appropriate time-lines and adhering to pre-defined methodologies, ensuring high quality work delivery Demonstrate ability to assimilate new knowledge with respect to process changes Monitor progress and ensure that supervisors are kept informed about progress and expected outcomes .
Posted 1 month ago
0.0 - 5.0 years
20 - 25 Lacs
Pune
Work from Office
Conduct verifications of stated credentials given by client for their candidates or vendors Perform on business specific KPIs of productivity and quality targets Maintain trackers and master logs on real time basis Successful completion of client engagement deliverables in line with appropriate time-lines and adhering to pre-defined methodologies, ensuring high quality work delivery Demonstrate ability to assimilate new knowledge with respect to process changes Monitor progress and ensure that supervisors are kept informed about progress and expected outcomes .
Posted 1 month ago
2.0 - 4.0 years
5 - 10 Lacs
Hyderabad
Work from Office
KPMG India is looking for Analyst- SFDC - Tester to join our dynamic team and embark on a rewarding career journey Tests Salesforce configurations, apps, and workflowsWrites test cases and ensures defect resolutionPerforms functional and regression testingCollaborates with Salesforce developers and admins
Posted 1 month ago
5.0 - 8.0 years
9 - 13 Lacs
Bengaluru
Work from Office
KPMG India is looking for Senior - SAP-DRC to join our dynamic team and embark on a rewarding career journey Handles SAP Disaster Recovery and Continuity plansMonitors SAP environments for resilienceCoordinates with infra teams for failover readinessEnsures minimal downtime and data protection
Posted 1 month ago
3.0 - 6.0 years
11 - 16 Lacs
Gurugram
Work from Office
KPMG India is looking for Assistant Manager - Data Governance to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed Optimizing profits by controlling costs Hiring, training and developing new employees Resolving customer issues to their overall satisfaction Maintaining an overall management style that follows company best practices Providing leadership and direction to all employees Ensuring product quality and availability Preparing and presenting employee reviews Working closely with the store manager to lead staff Overseeing retail inventory Assisting customers whenever necessary Organizing employee schedule Ensuring that health, safety, and security rules are followed Ensuring a consistent standard of customer service Motivating employees and ensuring a focus on the mission Maintaining merchandise and a visual plan Maintaining stores to standards, including stocking and cleaning Completing tasks assigned by the general manager accurately and efficiently Supporting store manager as needed
Posted 1 month ago
3.0 - 5.0 years
14 - 18 Lacs
Bengaluru
Work from Office
KPMG India is looking for Senior - Finance Advisory to join our dynamic team and embark on a rewarding career journey Advise clients on financial planning, reporting, and regulatory complianceLead assessments and strategy development for finance transformationsDeliver recommendations to optimize finance function performanceSupport mergers, acquisitions, and restructuring with financial insight
Posted 1 month ago
4.0 - 8.0 years
14 - 19 Lacs
Bengaluru
Work from Office
KPMG India is looking for Manager - CloudSec-Architecture design, review and implementation to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities Resolving conflicts or complaints from customers and employees Monitoring store activity and ensuring it is properly provisioned and staffed Analyzing information and processes and developing more effective or efficient processes and strategies Establishing and achieving business and profit objectives Maintaining a clean, tidy business, ensuring that signage and displays are attractive Generating reports and presenting information to upper-level managers or other parties Ensuring staff members follow company policies and procedures Other duties to ensure the overall health and success of the business
Posted 1 month ago
14.0 - 16.0 years
40 - 45 Lacs
Gurugram
Work from Office
KPMG India is looking for Senior Manager - SFDC - Technical to join our dynamic team and embark on a rewarding career journey Analysis for the current business practice Find out the different operational strategies Work on developing the current operational strategy applied to the company with the most recent technology Coordinate with the operations manager to take the required steps after brainstorming and research Optimize the operations in the company Put the suitable operational strategy to fit with the companys culture Implement the operational strategy in the different departments of the company Supervise the strategy, and make sure that all the employees respect this strategy Work regularly in improving the companys operations performance Also, the deputy operations manager works in certain cases in touch with the clients to make sure that they receive the required service with the highest quality In Customer service company, the deputy operations manager works with his team to make the clients satisfied by offering to his team the required training and courses to be able to communicate correctly with the customers Follow up with the running project daily in order to make sure that they follow the right operation process Check the logistics operations Monitor t Show to the employees the company strategies and regulations in order to maintain the operation process Solve all the different problems that could face the operations, to ensure the operational strategy Issue a weekly, and monthly report for the operations manager to see all the updates realized on
Posted 1 month ago
4.0 - 7.0 years
12 - 17 Lacs
Mumbai
Work from Office
KPMG India is looking for Assistant Manager - Power Platform to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed Optimizing profits by controlling costs Hiring, training and developing new employees Resolving customer issues to their overall satisfaction Maintaining an overall management style that follows company best practices Providing leadership and direction to all employees Ensuring product quality and availability Preparing and presenting employee reviews Working closely with the store manager to lead staff Overseeing retail inventory Assisting customers whenever necessary Organizing employee schedule Ensuring that health, safety, and security rules are followed Ensuring a consistent standard of customer service Motivating employees and ensuring a focus on the mission Maintaining merchandise and a visual plan Maintaining stores to standards, including stocking and cleaning Completing tasks assigned by the general manager accurately and efficiently Supporting store manager as needed
Posted 1 month ago
0.0 - 6.0 years
8 - 9 Lacs
Pune
Work from Office
Person should hold good Excel knowledge and hand on experience to publish day to day MIS reports in MS Excel. Should be required to also do Client validation where it is expected to cross audit the pricing applied by client relationship team is valid or invalid as per signed contract. Do correction in this client validation and conclude the correct final amount to Client Servicing team with 100% accuracy. Also ensure client invoicing is processed with correct GST details and with 100% accuracy. Similarly, candidate would also be required to also do Vendor or third-party validation where it is expected to cross audit the pricing applied by vendors in their Invoice backup sheet is valid as per signed contract with them. Do the required correction in vendor validation and conclude the correct final amount to Vendors with 100% accuracy to allow them to submit their Invoice copies to process the payment. Finally ensure Vendor Invoices are then validated and PO is booked by person and then take this forward with internal finance team to release payment on time. We need Person who knows MS Excel and is flexible to work in shifts. .
Posted 1 month ago
6.0 - 11.0 years
9 - 13 Lacs
Bengaluru
Work from Office
. The global technology and services leader that powers the world s best brands, today and into the future. We re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Catalyst team is the driving force behind Concentrix s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we re proud to be recognized with awards such as "Worlds Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year. Join us and be part of this journey towards greater opportunities and brighter futures. 6 years of strong SRE experience along with knowledge of the Core Azure Service, IoT/ Event Hub, Databricks Must have 3 years of experience with Kubernetes and docker Implement and manage monitoring (ELK), alerting, and logging systems to ensure proactive identification and resolution of issues Engage and contribute towards System Monitoring, Incident management, performance tuning and fault finding Must have Python, Powershell scripting experience or any other scripting language Must have effective communication with excellent logic and problem-solving skills and a drive to make a difference Good to have experience with AI/ML Ops, Release Management, CI/CD using tools such as GitHub, Blackduck Hub, Coverity, Container Signing with good understanding on Software configuration Management Ability to understand and communicate customer issues Experience in development and supporting enterprise applications Good written and verbal communication skills with the ability to document and communicate technical information to IT professionals Location: IND Bangalore - 55, Divyasree Towers, Bannerghatta Main Road Language Requirements: Time Type: Full time
Posted 1 month ago
3.0 - 7.0 years
2 - 6 Lacs
Mumbai
Work from Office
About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors backing but also by our commitment to foster the growth and success of our people. At Aptia, were investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values arent just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements Process and review participant forms and requests and assist with complex participant questions. Perform peer review on participant transactions Provide pension reporting support. Prepare and peer review of Client reports to include: weekly, monthly and quarterly reporting. Monitor timely processing of files, and reports. Process and review participant forms and requests and assist with complex participant questions. Perform peer review on participant transactions Provide pension reporting support. Prepare and peer review of Client reports to include: weekly, monthly and quarterly reporting. Monitor timely processing of files, and reports.
Posted 1 month ago
4.0 - 9.0 years
5 - 8 Lacs
Mumbai
Work from Office
Company: Marsh Description: Marsh is seeking candidates for the following position based in Mumbai office: Senior Analyst - Insurance Operations What can you expect? An opportunity to understand services which are integral part of Insurance broking lifecycle A place to enhance your knowledge on work which is recently transitioned or to be transitioned In the first month, we expect you to understand the service or process. Learn about risk associated with service and deeper understanding of workflow by the end of second month of joining and within three months we would want you to become a process expert with knowledge on at least one of the Lines of Business Our team is new but growing at fast pace and most of our colleagues have an average experience of 4 years. We are one big family who takes pride in exceeding end customer expectations with focus on insurance and business knowledge. We have robust training around understanding insurance concepts and business knowledge. All the team members will support you during this journey. What is in it for you? Solid platform to demonstrate your leadership skills Build strong network across our organization Enhance your skills via various development programs offered in-house All benefits as per the location HR policy will be applicable We will count on you to: Contributes to achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Adheres to Company policies and is in compliance at all times Maintains performance standards Updates reports based on predefined templates on a regular basis to ensure accurate entry Maintains a basic understanding of the core aspects of relevant Insurance and related legislation Completing all training related activities when assigned Cognizant of completing all assigned activities within the stipulated time Ensuring all production targets are met in training Ensuring all production targets are met in BAU (Post training) Ensuring all Quality targets are met in training Ensuring all quality targets are met in BAU (Post training) Communicate status of work, any issues with team managers and manager on time Schedule adherence is a must No unplanned leaves What you need to have: Minimum graduation required Having Insurance background will be an added advantage Good communication skills Willingness to learn and adapt to changes Basic knowledge of MS Office Ready to work in 6:30PM -3:30AM Shift What makes you stand out? Communication Analytical ability Planning and Organizing Prioritization with Client Focus Marsh is the world s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh , Guy Carpenter , Mercer , and Oliver Wyman . For more information, visit marshmclennan.com , follow us on LinkedIn and X. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.
Posted 1 month ago
0.0 - 5.0 years
1 - 6 Lacs
Mumbai
Work from Office
SUMMARY Opening for International Customer support voice role in a top leading MNC Navi Mumbai!!! About The Client- Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services. Job Description - Graduate, Undergraduate with min 6 months and above exp can apply Work Timing - Night shift Mode - Work From Office Job Location - Mumbai (Candidates applying should be staying in Mumbai city.....pick & drop facility would be available) Eligibility - Excellent in English Communication is must. Nature - Contract 6 months (While this is a Contract role, the possibility of On-boarding on Client payroll may happen in case of exceptional performance and a business need at our Clients end) Requirements Need Excellent Communication skills. Good Knowledge in Customer Handling. Candidate needs to be ok with Rotational Shift & Night Shift. Immediate joiner would be preferred. Exp Salary- CTC 40000 upto monthly + Other. (depends on last CTC and experience) Shift - Night Shift Notice period: Immediate joiners or max 15 days notice Benefits Laptop and other assets will be provided by company P.F+ E.S.I + Others facility. Company will give both way cab facility.
Posted 1 month ago
6.0 - 9.0 years
10 - 15 Lacs
Mumbai
Work from Office
KPMG India is looking for Senior Manager - Retail to join our dynamic team and embark on a rewarding career journey Analysis for the current business practice. Find out the different operational strategies. Work on developing the current operational strategy applied to the company with the most recent technology. Coordinate with the operations manager to take the required steps after brainstorming and research. Optimize the operations in the company. Put the suitable operational strategy to fit with the companys culture. Implement the operational strategy in the different departments of the company. Supervise the strategy, and make sure that all the employees respect this strategy. Work regularly in improving the companys operations performance. Also, the deputy operations manager works in certain cases in touch with the clients to make sure that they receive the required service with the highest quality. In Customer service company, the deputy operations manager works with his team to make the clients satisfied by offering to his team the required training and courses to be able to communicate correctly with the customers. Follow up with the running project daily in order to make sure that they follow the right operation process. Check the logistics operations. Monitor t Show to the employees the company strategies and regulations in order to maintain the operation process. Solve all the different problems that could face the operations, to ensure the operational strategy. Issue a weekly, and monthly report for the operations manager to see all the updates realized on
Posted 1 month ago
4.0 - 7.0 years
8 - 13 Lacs
Mumbai
Work from Office
KPMG India is looking for Senior - SAP-PS to join our dynamic team and embark on a rewarding career journey Manage the SAP-PS module for end-to-end project lifecycle, including project structuring, planning, budgeting, execution, and closure Configure WBS elements, networks, and milestones, ensuring tight integration with other SAP modules like FI/CO and MM Coordinate with project managers and finance teams to ensure accurate project cost tracking and reporting Provide user support, conduct system tests, and handle enhancement requests Facilitate smooth implementation of new features and maintain compliance with internal project governance frameworks
Posted 1 month ago
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