4562 Production Support Jobs - Page 36

Role: Production Support Analyst/IT Analyst/Process Owner/Workflow Coordinator Expr-5+ yrs Location- Gurugram Skills: Experience as an Support Analyst RPA tools: UiPath (Good), Power Automate, Automation Anywhere Service Now. JIRA, Agile/scrum.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

L2 Production support engineer will be a key member of the of AMW Technologies applications team, a dedicated team of highly skilled technical resources supporting the Advice Wealth Management business on a 24x7 basis. The position provides an unparalleled opportunity to become a valuable member of our global technology team supporting a very dynamic and rapidly growing global Asset management business. You will be part of an inclusive, collaborative culture that rewards individuals for their contributions. You will work with a group of talented people who share a passion for high quality work that is in the best interest of our clients. Responsibilities: Troubleshooting & Incident Managemen...

Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the ...

We are seeking a proactive and experienced IT Support Lead to oversee our IT support operations and ensure seamless technology experiences across the organization. This role combines hands-on technical expertise, making it ideal for someone who thrives in fast-paced environments. Key Responsibilities Provide IT Support 24x7 on call production support. Serve as the primary escalation point for complex technical issues across hardware, software, and network systems. Monitor and improve helpdesk operations, ensuring timely resolution of support tickets and high user satisfaction. Develop and maintain documentation for support procedures, troubleshooting guides, and system configurations. Collab...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

About GSPANN : Founded in 2004, GSPANN is a fast-growing IT services and consulting company based in Milpitas, California, USA.We provide end-to-end content, e-commerce, information analytics, quality assurance, and digital transformation solutions to our global clients across retail, finance, healthcare, manufacturing, and high-technology domains. We support businesses transform how they deliver business value to their customers by helping them optimize their IT capabilities, practices, and operations, co-creating a digital future for their industries. GSPANN is a Great Place to Work-certified company with a growing family of 1900+ people. We have a strong presence in the US, UK, Canada, Ch...

7+ years of experience in Oracle EPM Cloud Apps (ARCS, FCCS, EPBCS, TRCS, PCM, EDM, Narrative Reporting). Strong understanding of reconciliation, consolidation, budgeting, forecasting & close processes. Experience in scripting & EDM (preferred).

Job Description: We are looking for a seasoned professional with deep expertise in Production Support for General Insurance systems , including: Motor Insurance Health Insurance Fire Insurance Claims Management Core Policy Issuance Platforms The ideal candidate will be responsible for ensuring high availability, stability, and performance of insurance applications and platforms, while collaborating with business and technical teams to resolve incidents and implement preventive measures. Key Responsibilities: Provide L2/L3 production support for insurance applications across Motor, Health, Fire, and Claims domains. Monitor system performance, troubleshoot issues, and ensure timely resolution ...

Required Skills: Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA Education: BE, BTech, Dip (Computer Science and Engineering) or Electronics and Communication Location: Mumbai, Pune, Kolkata, Chennai, Noida- India

Role & responsibilities • As a production support engineer, you would be responsible for your team - for resolving the production support issues within a given SLA. You would delegate your team to do the RCA for the production issues and coordinate with the development team for permanent fixes. Responsible for monitoring and responding to open tickets submitted through an incident management system. Ensuring effective front-end and back-end functionality of applications. • Keeping a record of configuration changes and scheduling application updates. Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environment...

Role Overview We are seeking an experienced Windows Production Support Engineer to manage, monitor, and optimize Windows-based production environments. The ideal candidate will have strong expertise in clustering and scripting, with a proven track record of resolving critical production issues and ensuring high availability. Responsibilities Provide end-to-end Windows production support, ensuring system stability, availability, and performance. Troubleshoot and resolve incidents, problems, and outages within defined SLAs. Implement and manage Windows clustering solutions for high availability and disaster recovery. Develop and maintain PowerShell scripts for automation, monitoring, and admin...

You will work as production support SME and OICS engineer within Fusion Integration POD You will monitor production batches, provide fixes to production issues and proactively take efforts to reduce incidents Work closely with product owners to plan and deliver small/medium business CRs and book of work Support existing inbound and outbound integrations and lead new integrations with design/build You will be part of an agile team, to deliver complex integration and propose technical solutions Ensure the use of PLSQL, SQL, API s, Oracle Cloud Infrastructure to meet requirements Take actions to meet IT controls, ITSM standards and governance process Requirements Minimum work experience: Proven...

Support Production batches in Daily, Monthly, Quarterly runs and their associated reporting outcomes. Adopt the best technology and methodologies in release management and quality control. Corporate with IT and Finance Operations in daily activities and take charge in the post-implementation production support. To influence key stakeholders in order to achieve the best-desired outcome. Responsible for translating detailed designs into robust, scalable and reusable solutions that deliver exceptional user experience and communicate the design and key design decisions to related parties. Carrying out the detailed technical analysis of projects, changes and implementations to production. Work on...

Lead the design and development of enterprise-grade applications using Java, Python , and modern frameworks, ensuring performance, scalability, and security. Architect and deliver cloud-native solutions leveraging platforms such as AWS. Automate operational processes through Shell scripting and integration with CI/CD pipelines. Implement Identity and Access Management (IAM) and API security solutions using tools such as ForgeRock, Kong, and OIDC. Build and maintain CI/CD pipelines , ensuring efficient and reliable delivery of applications. Collaborate with stakeholders to gather business requirements and translate them into robust technical solutions. Document and present system architecture...

JobDescriptionOwnership of theapplication production support for the IT applicationsLead ApplicationSupport L1&L2 across the applications from the end user perspectiveForm , maintainand manage a capable IT application support team Ensure welldocumented SOP/checklist and execution same as per the expected timelinesOwn disasterrecovery of applications with close co-ordination with infra team Ensure expectedSLAs ,turned around time requirements linked to incidents ,changes ,problems inproductionManage theapplication deployment in production Lead andpriorities the application support teams work load Manage and Ownthe Problem Management ProcessMaintainapplication monitoring , performance tuning a...

Support continuous integration and delivery pipeline surrounding Cloud Operations Drive technical innovation and efficiency in cloud infrastructure operations React to and remedy system alerts Facilitate after-hours deployment efforts as needed Support development and QA teams in their deployment efforts as needed Become thoroughly familiar with all compliance and security requirements, adhering to all policy and standards, adapting to CI/CD platform as needed Ensure pipeline platforms are redundant and backed up as needed Communicate effectively and appropriately, deferring to management on communicating with external teams as needed Attend departmental, project and general meetings and eff...

Leading delivery of complex projects or multiple modules across teams with end-to-end accountability Defining and enforcing coding, testing, and design standards to ensure scalability, maintainability, and performance Owning production support strategy, including incident management and root cause analysis for critical issues Driving stakeholder alignment through active participation in requirement gathering, scope definition, and technical planning Providing high-confidence estimates for large-scale efforts and advising on resourcing needs Leading code and design reviews across projects to ensure technical consistency and best practices Steering architectural discussions, identifying design...

Ownership of module-level or project-level delivery High-quality Coding & Unit Testing with a focus on maintainability and scalability Proactive Production Support and Incident Management In-depth Requirement Analysis and clarification with stakeholders Effort Estimation at module/project level Active participation in creation and tracking of project plans Conducting Code Reviews Leading Technical Design discussions and providing guidance Driving Performance Optimization initiatives Advanced Troubleshooting and Debugging across components Learning & Development Proactively learning and applying new technologies relevant to project needs Contributing to internal initiatives (Knowledge Sharing...

We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer. In this role, you will: You will be working with the team in Development as per the business requirements. You will need to work in Production support As part of Production support, need to be proactive in solving the issues or alteast need to be vigilant in escalating the ticket to Development team within the timelines if not able to solve the ticket Will be involved in Automation of the process You will need to be SME in the project and need to guide the Juniors to be good at their deliveries Requirements MS-SQL (T-SQL, SQL) who need to have strong knowledge in writing Stored proc...

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist In this role, you will Risk and issue monitoring and escalation Planning and overseeing project and programme level reporting Management and monitoring of project governance arrangements Monitor, report and manage budgets and expenditure Implement project standards across...

Not Applicable Specialism Managed Services & Summary At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. In connected supply chain at PwC, you will focus on optimising supply chain operations and improving endtoend visibility and collaboration. You will work closely with clients to analyse supply chain processes, identify areas for improvement, and develop strategies to enhance efficiency, reduce costs, and in...

Role title Technical Support Analyst Organization Cigna is multinational organisation and a leading global health services Provider, dedicated to helping people improve their health, wellbeing and sense of security. You ll be joining a global team with offices located India. Cigna are now primarily following a hybrid work model with Production Support teams located in America, Europe, India & Malysia. Role The Technical Support Analyst role will join our Production Support team responsible for supporting a portfolio of applications, portals and services predominantly using Java and React native. Responsible for the oversight of day-to-day activities of the production environments. The Produc...