2639 Production Support Jobs - Page 35

This role is for a key production support position. The candidate will handle azure data bricks administration, server setup, configuration, azure subscriptions, web server configuration, SSL certificate management, DSO Process for code migration, Jenkins scripts for code and build management, encryption and decryption key management, production batch files and schedules. The candidate will be expected to work in shifts on a rotational basis along with other members of the support team. The role requires a keen ability to detect, monitor and provide initial triage for any production issues in the web server, application server and/or database levels. Primary (Must Have) Azure Data Bricks Good knowledge of shell scripting Jenkins Scripting/ Pipeline Scripting Azure Familiarity Linux, Tomcat, and IIS Configuration Good Knowledge of SQL SSL Certificate Management Secondary (Good to have) Familiarity with code scans and dynamic security scans GIT and Maven Good Knowledge of Linux and Windows Performance Tuning and Optimization Troubleshooting Skills BMC, ServiceNow or similar ticketing tool Familiarity with Oracle Database Shift 24 X 7 Rotational Shift Job ID R-72674 Date posted 06/26/2025

This role is for a key production support position. The candidate will handle azure data bricks administration, server setup, configuration, azure subscriptions, web server configuration, SSL certificate management, DSO Process for code migration, Jenkins scripts for code and build management, encryption and decryption key management, production batch files and schedules. The candidate will be expected to work in shifts on a rotational basis along with other members of the support team. The role requires a keen ability to detect, monitor and provide initial triage for any production issues in the web server, application server and/or database levels. Primary (Must Have) Azure Data Bricks Good knowledge of shell scripting Jenkins Scripting/ Pipeline Scripting Azure Familiarity Linux, Tomcat, and IIS Configuration Good Knowledge of SQL SSL Certificate Management Secondary (Good to have) Familiarity with code scans and dynamic security scans GIT and Maven Good Knowledge of Linux and Windows Performance Tuning and Optimization Troubleshooting Skills BMC, ServiceNow or similar ticketing tool Familiarity with Oracle Database Shift 24 X 7 Rotational Shift Job ID R-72670 Date posted 06/26/2025

the expectation of technology is as follows: Must: • Full Stack developer JS, Java, Angular • Splunk & Elk background Good to have: • Mobile: Android • TensforFlow to C++, PrivateID JD: Required Qualifications for this position • Must have atleast 5-10+ years of experience in Production support/maintenance environment • Must have and proven strong Analytical, positive attitude towards analyzing, recovery and fix an issue • Must have 8 or more years of hands-on development experience and can deep dive into issues in the technologies related above • Release/Deployment, Operational Readiness, Production Governance is a must • Commitment to shift is a must Bachelor's degree or foreign equivalent in Computer Science, Information Systems, Engineering, or related field is required. • Assure quality, security and compliance requirements are met for supported areas. • Must be a team player and this position will work closely with other vendors and internal technical partners • Analyze performance trends and recommend process improvements to ensure SLA's are met. • Must be a self-starter, quick learner/adapter of new/required technologies to meet the project requirements to support day-2-day support activities • Ability to understand complex problems, identify root causes and remain goal-oriented within a dynamic environment • Working experience in Retail/Pharmacy area is a plus • Willing to learn new technologies as needed • Proven high performer, demonstrated by consistent high-performance reviews, exceptional customer service management • Basic understanding of application development/architecture, change management, incident and problem management is a plus. • Computer competency and literacy in Microsoft Windows applications especially with Excel, Word, PowerPoint, Outlook is a must. • Strong interpersonal and communication skills, including the ability to interact at all levels of the organization in person and over email is a plus.(Senior Leadership, Business Leadership, Technical resources, 3rd party vendors) • No Remote/work from Home preferred

Position Summary This is a mid-level position where you are expected to own and drive your assignments through all stages (business requirements, technical definition, development, testing, UAT, production support) to completion with high level of quality and within project timelines. This position requires designing, developing, and implementing EDI interfaces in Oracle EBS. Mid-level development experience with Oracles development toolset is required as well as advanced troubleshooting skills. Duties: 1.Develops new EDI interfaces or makes changes to existing EDI interfaces, according to business requirements. This will be in the areas of, but not limited to Oracle EBS. 2.Leads requirement gathering meetings with business users. Assists business users with deciding on system configuration and setup of new and existing EDI transactions. 3. Works with all of Oracles development tools to resolve issues and build EDI interfaces. 4.Prepares test environments for business use after cloning activity. Works with Oracle support staff and business users to develop resolutions for application issues. 5.Level 2 production support by troubleshooting issues and working rapidly to provide a workaround or resolution to the stated issue in EDI interfaces. 6. Works with key business owners to support and troubleshoot production system issues in EDI interfaces. 7. Assists with system maintenance tasks and Other relevant tasks or duties may be assigned. 8.Participates in other departmental tasks when needed or required. Is in tune with and follows Oracles technology path and gets trained on new technology that Oracle is incorporating into the e-business suite related to EDI transactions. 9.Follows and supports overall policies and goals for the companies Information Technology, including maintaining established Sarbanes Oxley (SOX) and other regulatory IT general controls over the production environment. 10.Education Experience, Knowledge & Skills Minimum Bachelors Degree required with 4-6 years experience with EDI in Oracle EBS Specific Work Requirements Years of Experience 1. 2+ years of technical experience with EDI in an Oracle EBS environment. 2. 2+ years of experience in creating and producing mapping/correlation documentation. 3. 2+ years of experience supporting modifications and troubleshooting of EDI interfaces on Oracle EBS. 4. Good technical understanding of Oracle modules like Order Management, Customer Master, Accounts Receivable. 5. Expertise in writing PL/SQL objects likes Procedures, packages, functions etc & Unix Shell scripting. 6. Good understanding of XSD, XML, XSLT, JSON, and XML parsing processes. 7. Familiar with EDI standards such as ANSI X12, EDIFACT. 8. Familiar with EDI transactions (850,855,865,810,832,211 etc.) 9. Proficient in communications protocols including FTP, SFTP, and REST API. Specific Work Preferences Years of Experience 1. Knowledge of general business operating principles. 2. Advanced troubleshooting skills 3. Ability to multitask and maintain composure when working with the business users. 4. Experience working in healthcare industry is a plus. 5. Experience working with EDI translators is a plus. 6. Excellent analytical and problem-solving skills. 7. Excellent verbal and written communication skills Specific Skills and/or Business Competencies Years of Experience Facilitates requirement gathering meetings with business users. Assists business users with deciding on EDI configuration. Debug nor develop/write PL/SQL programs in EBS. This is a must have skill. depth on EDI as well. Shift time: 2:30 PM to 11:30 PM Mode Of work: Hybrid 3 days Office in a week mandatory.

Role - L2 Application Support - AI Platform JOB RESPONSIBILITIES Below are key role and responsibilities for this position: Resolve business /functional issues which couldnt be resolved by L1 team Interact with L1 and keep run-books and Standard support operational procedures(SOP) up-to-date Perform Ad-hoc support tasks and prepare reports for business Troubleshoot all the new incidents/issues for which knowledge base is not available and escalated by L1 team Resolve the incidents/issues and service requests as per agreed SLA Follow the escalation process to escalate to L3 team or next level of support as per escalation metric if unable to resolve the issue within agreed time window Prepare the Incident post-mortem / RCA(Root cause analysis) report of incidents and share it with all the stakeholders within agreed timeline Perform the shift handover activities as per agreed SOPs Participate in problem management, change management, knowledge management, even management etc. Update knowledge base with new learnings, changes in resolution steps etc. in timely manner Ensure SLA/KPI (under control of L2 team like incident response time are met and collect/update data of it in required tools Help shift/team lead to prepare to various operational reports required by internal and external stakeholders Contribute to support reusable assets and internal knowledge sharing sessions Work to build-up skills for L3 support level Work on POC of different solutions, tools etc. POC Coordinate with L1 and L3 engineers (as per case requirement) on various issues, incidents, service requests, user queries, various changes in environment, various events etc. Work on automation of manual activities if possible and share the details of automation opportunities with L3 team Personal Attributes: Systematic problem-solving approach, coupled with effective communication skills and a sense of drive Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution Should be flexible to work in all shifts Ability to prioritize when under pressure Excellent verbal and written communication skills. SKILL REQUIREMENTS Must Skills 6+ years of industry experience in the field of Application / Infrastructure Support and Maintenance Understanding of different Natural Language Processing Concepts Understanding of AI / ML, Deep learning, Generative AI , LLMs and Frameworks like Langchain , Llamaindex Experience with Python, Node JS and React programming languages. Knowledge of SQL and experience with relational databases. Have good understanding of Google Cloud Platform and Google Kubernetes Engine Have understanding of how cloud infrastructure is setup, applications are deployed, various services are setup and used etc. Good understanding of containerization and image management. Experience in working with development teams to containerize applications using Docker and ensure smooth deployment. Familiarity with DevOps and CI/CD pipelines (e.g., Jenkins, Cloud Build, or GitLab CI/CD). Knowledge of tools like Terraform or Ansible to automate infrastructure provisioning and management. Have good exposure of ITIL Processes like Incident Management, Problem Management, and Knowledge Management etc. Excellent communication and documentation skills. Strong problem-solving and analytical skills. Open to work in a 24X7 shift. Have good knowledge of Ticketing Tools like ServiceNow, Jira Servicedesk, Remedy etc. Have good level of production issues troubleshooting and analysis covering : Environment setup understanding Process level debugging & server-side troubleshooting Server configurations Have ability to demonstrate functional and technical architecture knowledge and correlate between the two from past experiences. Note : Only Immediate Joiners are preferred for this role.

Skills: Good understanding of IT knowledge IT Infra servers win & unix Excellent communication skills Note: We need good stability candidates with excellent communication and only female candidates. Detailed : Ability to monitor the infrastructure alerts and take action to resolve the events Escalate to business as needed Perform Health checks to ensure the start & end of business hours To have knowledge on IT infrastructure able to bridge calls to the business incase of known incidents Ability to work in shifts 24 x 7 Sound knowledge & hands on experience on WIN & Unix L1 skill Ability to communicate to users over telephone e-mail communication in English Have knowledge on handling ITSM services such as Service now , Jump , HP ITSM added advantage Ability to multitask on different process & schedulers like Ctrl-m , Autosys IT knowledge, IT Infra servers win & unix, infrastructure alerts, Health checks , IT infrastructure , WIN & Unix L1 skill, ITSM services such as Service now , Jump , HP ITSM , Ctrl-m , Autosys

Mandatory Skills:- Application and Production Support, SQL Queries, Shell Scripting, and Monitoring. -Worked on the International Market.

Experience Level: 5 years+ We are seeking a skilled Siebel Developer to enhance our CRM solutions and contribute to our innovative projects. Job Description: Responsibilities: •Design, develop, and implement Siebel applications to meet business requirements. •Collaborate with cross-functional teams to analyze user needs and develop software solutions. •Customize Siebel CRM applications, including configuration, scripting, and integration. •Perform unit testing and debugging to ensure high-quality deliverables. •Maintain and enhance existing Siebel applications to improve functionality and performance. •Document technical specifications and best practices. •Provide technical support and troubleshooting for Siebel applications. •Stay updated with the latest Siebel technologies and industry trends. Qualifications: •Bachelor's degree in Computer Science, Information Technology, or related field. •4-5 years of experience in Siebel application development and configuration. •Deep technical and functional experience on Siebel 8 and above. •Experience with Oracle Siebel CRM Configuration, including Business Components, Views, Applets, Roles & Responsibilities, Workflow, eScript, and Open UI. •Experience with event-driven Configuration, such as Workflow Policies and Run-time Events. •Experience with EAI Integrations, Business Services, Web Services, Scripting, and Configuration. •Experience with Siebel Administration, production support, system maintenance, and upgrades. •Proficiency in Oracle or MS SQL server databases. •Experience with full life cycle implementation projects. •Experience working with Siebel tools (configuration and scripting) to analyze and implement customer solutions, including working on SQL queries to build reports as requested. •Experience with documenting system specifications, operating procedures, installation instructions, and other system-related information. •Excellent communication skills and ability to interact effectively with customers. •Strong understanding of Siebel architecture and data model. •Knowledge of SQL, PL/SQL, and database design. •Ability to implement best practices and apply them in real-world settings. Preferred Skills: •Experience in Agile development methodologies. •Familiarity with cloud-based CRM solutions. •Certification in Siebel CRM is a plus.

Applications Software Technology (AST) was founded on one simple thought, to put our people and our customers first, and you can never lose. AST is a globally recognized award-winning full-service enterprise systems integrator, serving clients in the Public and Commercial Sectors for over 27 years. Clients look to AST for leadership and assistance in systems integration, business process redesign, project management, systems administration, and training. From on-premise applications to modern cloud technology, ASTs services encompass all aspects of Enterprise Resource Planning, Business Intelligence, Enterprise Performance Management, Customer Experience, and Middleware. AST also offers flexible Managed Services, supporting the needs of over 200 Public Sector and Commercial customers around the globe. If you're someone with energy, drive, and creativity, AST is the place for you. Why should you join AST? At AST, people are at the center of everything we do, and we work to provide you with benefits beyond a paycheck. We strive to develop and recognize our people at all levels and give them the rewards they deserve. We offer full benefits including medical and life insurance. Our corporate culture is our competitive advantage. We offer equal growth opportunities across the organization and provide an engaging and nurturing environment, creating highly collaborative teams. We practice open and transparent communication and provide immense support to your work-life balance with Hybrid working model. If you're someone with energy, drive, and a passion for innovation, you will be surrounded by like minds at AST. We are Oracle Certified Partners, who strive every day to be the best at what we do. What You’ll Do: Serve as the Functional Expert and Trusted Advisor in support of Oracle Cloud SCM functional modules Solid experience with Oracle Cloud SCM Modules like Purchasing, SSP, Sourcing, Supplier Qualification Management, Procurement Contracts, PIM, Inventory Lead complex functional/process analysis and translate customer business requirements into Oracle SCM cloud solution architecture Nice to have experience or exposure on Manufacturing, Quality and Order Management modules Engage with clients and lead workshops to define business requirements Must have led teams including resource and performance management Good knowledge of Oracle processes around Oracle Supply Chain modules Conduct gap analysis between delivered functionality and client requirements. Provide solutions to Gaps along with recommended solution for the SCM modules Map customer’s business process to Oracle Cloud SCM Applications processes Configure/Setup the modules to align with customer’s business processes Handling multiple delivery engagements and assessing, delivering new functional developments for clients. Hands-on configuration, functional design document and configuration, support tech development, building test scripts and user manuals, conducting application testing. Deeply understand customer needs and translate them into system, application, or process designs. What You'll Bring: 12 plus years of experience in leading and supporting Oracle Cloud SCM Applications At least 6 to 8 years of experience in End-to-End implementation / Production Support projects of Oracle Fusion SCM modules across industry domains. Experience in gathering and documenting business requirements, functional configuration, testing, client user training. Experience in Production Support and trouble-shooting the issues and resolving the issues meeting SLA timelines. Experience in Month End Period Close Process and Year End Close Process. Collaborate with the team to meet tight deadlines Oracle Fusion Certification in SCM modules will be an added advantage Excellent verbal and written communication, active listening, and interpersonal skills Adapt to new projects quickly with a can-do, jump-right-in attitude 4-year Bachelor degree (or equivalent experience Prior experience leading a project team in a delivery role; required Public Sector (K12 Educational Sector, Federal/State/Local) experience highly preferred. Private Sector experienced considered. Our Culture: At AST, people are at the center of everything we do. In over 27 years of business, we know that putting our people first is the key to success. Our passion for people has earned us multiple awards. Here are some of the most recent: 2022 Top Workplaces in the Nation by Energage 2022 National Cultural Excellence for Leadership by Energage 2022 National Cultural Excellence for Innovation by Energage 2022 Chicago Tribune Top Workplaces by Energage 2022 Dallas Fort Worth’s 2022 Best and Brightest Companies to Work For by National Association for Business Resources (NABR) AST India- 2022 Great Place to Work® Certification 2021 Best & Brightest Companies to Work For by National Association for Business Resources (NABR) 2021 National Cultural Excellence for Remote Work by Energage 2021 National Cultural Excellence for DE& I Practices by Energage 2021 Chicago Tribune Top Workplaces by Energage AST India- 2021 Great Place to Work® Certification We foster a culture of trust, ownership, and innovation at every level of the organization. All doors are open and everyone’s ideas matter, giving our people the ability to quickly understand our customers’ needs and translate those needs into action. While we celebrate individual wins, we always strive for shared success. We are One AST. Statement of Non-Discrimination: We value global diversity and are committed to building a diverse and inclusive workplace where we learn from each other. AST is proud to be an equal opportunity employer, making all employment decisions, including recruiting, hiring, training, and promoting without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic or classification protected by law.

Job description: Experience 2-5 years, Immeadiate Joiner only, Face to Face Interview Candidates would be expected to perform the following roles: - Notifying the Dev team on system issues or failures in a timely manner. - System break/fix and user recovery - Investigating and resolving data quality issues - Investigation of user queries. E.g. flow breaks, booking issues, data issues, calculated numbers issues etc. Liaison with traders, operations and controllers where appropriate. - Escalating problems to level 3 (core development and engineering) groups. Skills Required - Solid knowledge of Unix/Linux/Sybase/SQL/scripting language (Perl, Python). FIX knowledge will be a plus. - Strong technical, communication, analytical and problem solving skills - Good team player with a sense of integrity & ownership, ability to work collaboratively across teams - Ability to learn quickly, document effectively - Able to handle multiple tasks and prioritize appropriately - Able to perform consistently under pressure - Capable of effectively handling outages with through problem solving

Shift time: 2:30 PM to 11:30 PM Mode Of work: Hybrid 3 days Office in a week mandatory. Position Summary This is a mid-level position where you are expected to own and drive your assignments through all stages (business requirements, technical definition, development, testing, UAT, production support) to completion with high level of quality and within project timelines. This position requires designing, developing, and implementing EDI interfaces in Oracle EBS. Mid-level development experience with Oracles development toolset is required as well as advanced troubleshooting skills. Duties: 1.Develops new EDI interfaces or makes changes to existing EDI interfaces, according to business requirements. This will be in the areas of, but not limited to Oracle EBS. 2.Leads requirement gathering meetings with business users. Assists business users with deciding on system configuration and setup of new and existing EDI transactions. 3. Works with all of Oracles development tools to resolve issues and build EDI interfaces. 4.Prepares test environments for business use after cloning activity. Works with Oracle support staff and business users to develop resolutions for application issues. 5.Level 2 production support by troubleshooting issues and working rapidly to provide a workaround or resolution to the stated issue in EDI interfaces. 6. Works with key business owners to support and troubleshoot production system issues in EDI interfaces. 7. Assists with system maintenance tasks and Other relevant tasks or duties may be assigned. 8.Participates in other departmental tasks when needed or required. Is in tune with and follows Oracles technology path and gets trained on new technology that Oracle is incorporating into the e-business suite related to EDI transactions. 9.Follows and supports overall policies and goals for the companies Information Technology, including maintaining established Sarbanes Oxley (SOX) and other regulatory IT general controls over the production environment. 10.Education Experience, Knowledge & Skills Minimum Bachelors Degree required with 4-6 years experience with EDI in Oracle EBS Specific Work Requirements Years of Experience 1. 2+ years of technical experience with EDI in an Oracle EBS environment. 2. 2+ years of experience in creating and producing mapping/correlation documentation. 3. 2+ years of experience supporting modifications and troubleshooting of EDI interfaces on Oracle EBS. 4. Good technical understanding of Oracle modules like Order Management, Customer Master, Accounts Receivable. 5. Expertise in writing PL/SQL objects likes Procedures, packages, functions etc & Unix Shell scripting. 6. Good understanding of XSD, XML, XSLT, JSON, and XML parsing processes. 7. Familiar with EDI standards such as ANSI X12, EDIFACT. 8. Familiar with EDI transactions (850,855,865,810,832,211 etc.) 9. Proficient in communications protocols including FTP, SFTP, and REST API. Specific Work Preferences Years of Experience 1. Knowledge of general business operating principles. 2. Advanced troubleshooting skills 3. Ability to multitask and maintain composure when working with the business users. 4. Experience working in healthcare industry is a plus. 5. Experience working with EDI translators is a plus. 6. Excellent analytical and problem-solving skills. 7. Excellent verbal and written communication skills Specific Skills and/or Business Competencies Years of Experience Facilitates requirement gathering meetings with business users. Assists business users with deciding on EDI configuration. Debug nor develop/write PL/SQL programs in EBS. This is a must have skill. depth on EDI as well.

Design & develop digital/analog circuits, PCB layouts. Source & evaluate components EMI/EMC design & debugging Control engineering documents (BOM, schematics, Gerber) Cost-optimized circuit design Support production during project transfer & testing Required Candidate profile Expertise in digital/analog circuits, EMI/EMC debugging, & documentation control Strong problem-solving, research, interpersonal skills exp in electronics design within medical device or IVD industry

Marwadi Group is looking for QA & Product Support Executive to join our dynamic team and embark on a rewarding career journey Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processes.

HSBC electronic data processing india pvt ltd is looking for Remote Access Engineer Support/Consultant Specialist to join our dynamic team and embark on a rewarding career journey Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results

Key Responsibilities: Develop, customize, and maintain Oracle EBS R12 modules (e.g., AP, AR, GL, PO, INV, OM, HRMS) Design and implement technical solutions including interfaces, conversions, extensions, workflows, and reports (RICEW components) Create PL/SQL procedures, packages, views, and functions to support business processes Develop custom Oracle Forms, Reports, and BI Publisher templates Use Oracle APIs and Open Interfaces for data migration and integration Collaborate with functional and technical teams to gather requirements and deliver enhancements Provide production support, troubleshoot issues, and implement fixes Work on performance tuning and optimization of database queries and application code Document technical designs and maintain code versioning (e.g., Git, SVN)

Req ID: 332351 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Site Reliability Engineer - Observability Focus to join our team in Bangalore, Karn taka (IN-KA), India (IN). Key Responsibilities: Act as an observability specialist, responsible for implementing and managing a comprehensive observability platform across distributed systems. Utilize tools such as AppDynamics , Splunk SignalFX , DataDog , SiteScope , and ThousandEyes to monitor application performance, infrastructure health, and end-user experience. Develop and maintain real-time dashboards and alerts to proactively detect and respond to system anomalies and performance issues. Triage and resolve production incidents using ServiceNow , ensuring timely communication and root cause analysis. Collaborate with development, infrastructure, and operations teams to identify performance bottlenecks and drive continuous improvement. Define and implement observability strategies that align with business goals and enhance system reliability and scalability. Provide leadership and guidance on observability best practices, tool adoption, and performance monitoring frameworks. Contribute to the development of SRE standards, runbooks, and incident response protocols. Required Skills: Proven experience with observability and monitoring tools such as AppDynamics , Splunk , DataDog , SignalFX , SiteScope , and ThousandEyes . Strong understanding of incident management and triage processes using ServiceNow or similar ITSM tools. Experience in building and maintaining dashboards, alerts, and monitoring configurations. Solid understanding of SRE principles, including SLAs, SLOs, and error budgets. Excellent problem-solving skills and the ability to work under pressure in a production support environment.

Req ID: 328552 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Middleware Web Developer to join our team in Bengaluru, Karn taka (IN-KA), India (IN). Job Description: Middleware Web Developer for Shipping Agile Team involves Phases: Feasibility, Analysis/Design, Code, Unit, Build, System, Integration, Deployment, Production Support. Tasks will include providing technical direction to team members and interfacing teams, requirements analysis, sizing, and scoping, implementing new initiatives, log analysis, build scripts, defect corrections, continuing engineering items, and leading all phases of the Software Lifecycle process. This application provides the shipping needs of UPS customers by allowing them to prepare, label, ship, and manage their shipments. The successful candidate must be proficient in developing / building / implementing restful API\s using Java/J2EE, Rest WebService, SOAP, XML and Spring Boot under Linux enviornment. Knowledge in GKE/Kubernetes will be added advantage. Mandatory Skills: Java/J2EE, Rest Webservice and Spring Boot About NTT DATA NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https: / / us.nttdata.com / en / contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If youd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . #LI-INPAS

" About the Client: PSS has been mandated to hire an experienced Database Architect with deep expertise in PostgreSQL and Oracle RAC to lead database architecture and operations for a leading Indian financial technology company headquartered in Chennai. The company specializes in providing advanced software solutions for banking, insurance and other financial services sectors across the globe. Role Overview: This role requires a hands-on professional who can design, optimize, and manage enterprise-grade database solutions while ensuring high availability, security, and performance. The ideal candidate will be responsible for leading a team, managing production support, and driving database optimization strategies. Key Requirements: In-depth knowledge of Oracle RAC , standalone databases, and Primary vs Standby setups (both physical and logical). Expertise in PostgreSQL (8+ years) , and overall experience of 15+ years in database management. Strong skills in performance tuning , data modeling , and query optimization . Proficient in tools like SQLPlus, SQL Developer, SQLLoader , and technologies like Materialized Views, Explain Plan, SPM , and PL/SQL . Good understanding of database metrics , MIS reporting , and resource/task management . Proven experience with Oracle 19c+ installation , Disaster Recovery (DR) drills , and security & compliance protocols (e.g., TDE, PII masking ). Leadership qualities to manage cross-functional teams, support functions, and communicate with clients and auditors effectively. Key Responsibilities: Lead and mentor the database team handling business-as-usual (BAU) and production environments. Define KRAs , manage performance appraisals, and plan support rosters. Design and implement PostgreSQL & Oracle RAC systems with a focus on reliability and scalability. Oversee production support , resolve issues swiftly, and minimize downtime . Optimize database performance using AWR, ADDM, and SAR reports . Plan and execute upgrades, year-end activities, DR drills, and migrations. Implement security protocols like TDE, Redaction, and Compliance Mandates . Collaborate with internal teams to deliver customized database solutions. Participate in strategic discussions with clients, banks, and auditors. Continuously drive automation, process improvements, and service-level enhancements . Why Join? Lead mission-critical database architecture in a fast-growing product-based tech company . Work alongside top-tier database professionals and make a real impact. Be part of strategic initiatives shaping the company s future. Enjoy a competitive salary, growth opportunities , and an innovation-driven culture in the company. #LI-NV1 ",

Employment Type Permanent Closing Date 20 July 2025 11:59pm Job Title Senior Software Engineer Job Summary As a Senior Software Engineer, you thrive on understanding and translating customer needs into new products and capability. You apply deep technical expertise and experience in software application layer solutions, to develop and deliver scalable design blueprints across the end-to-end software development life cycle. Your continuous learning and improvement mindset, collaboration and influencing skills are critical to success in this role. Focus of the Role This role as Java/Microservices Senior Software Engineer is key to the success of the Financial Technology group at Telstra and will be responsible and accountable for the following: Design/Build applications using Microservice architecture with Java Spring boot. Manage the development lifecycle to ensure the delivery of highly secure solutions that are optimized for performance and built to scale Articulate design considerations, trade-offs, benefits, and recommendations for a technical architecture. Critical thinking mindset, strong sense of accountability for product delivery, passion to develop quality software. Demonstrate accountability and end-to-end ownership for the designed capability, including proactive incident management, root cause analysis, strategic resolution planning, and automated data remediation where required Monitor process of software configuration / development / testing to assure quality deliverable. Develop own and peer s skills and be a mentor to junior peers, to build T-shaped team. What We Offer Performance-related pay Access to thousands of learning programs so you can level-up Global presence across 22 countries; opportunities to work where we do business. Purchased annual leave scheme Additional Telstra day off Additional 30% off Telstra products and services Toolkit provided (laptop + mobile phone + plan paid for) What You ll Do With our customers at the heart of everything we do, we re designing innovative solutions to deliver better ways for everyone to connect, share and thrive. And that s where our people come in - by collaborating to make great things happen. At Telstra, we re looking to the future. We re growing our technology portfolio of world-class Security, Cloud, and Mobility solutions and services to offer innovative and flexible solutions that help you work more productively in the present and stay on top of things in the future. About You Must have Degree level IT qualifications in Software or Systems Engineering. 8-10 years hands on experience in developing spring boot applications, in-depth knowledge of microservices architecture Strong hands-on experience in development and testing using microservice/lightweight containers & frameworks such as Spring Boot Understanding of design patterns and able to show expertise in applying design patterns Lead design and implementation of secure, scalable, observable, fault tolerant systems in cloud and be an active participant in peer reviews for the same. Experience in Cloud technologies (primarily AWS): serverless computing (Lambda, Step Functions, Glue), RDS, DynamoDB, S3, SQS, SNS, Kinesis... Docker / K8 / Containerisation technologies Understanding of Security (Authentication and Authorisation) Experience with SQL and NoSQL DBs Understands CI/CD process and has experience with at least 1 build server (e.g.: bamboo, Gitlab ci, Jenkins etc) Understands version control and various branching strategies Desirable: Programming languages: Python, JavaScript/Nodejs APIGEE or Nginx or similar API gateway experience Observability tools - New Relic, Splunk, Datadog, ELK stack etc Understanding of change management principles and experience in production support Experience in performance testing using JMeter or other similar tools Excellent communication, documentation and presentation skills Job Description Who We Are Focus of the Role This role as Java/Microservices Senior Software Engineer is key to the success of the Financial Technology group at Telstra and will be responsible and accountable for the following: Design/Build applications using Microservice architecture with Java Spring boot. Manage the development lifecycle to ensure the delivery of highly secure solutions that are optimized for performance and built to scale Articulate design considerations, trade-offs, benefits, and recommendations for a technical architecture. Critical thinking mindset, strong sense of accountability for product delivery, passion to develop quality software. Demonstrate accountability and end-to-end ownership for the designed capability, including proactive incident management, root cause analysis, strategic resolution planning, and automated data remediation where required Monitor process of software configuration / development / testing to assure quality deliverable. Develop own and peer s skills and be a mentor to junior peers, to build T-shaped team. What We Offer Performance-related pay Access to thousands of learning programs so you can level-up Global presence across 22 countries; opportunities to work where we do business. Purchased annual leave scheme Additional Telstra day off Additional 30% off Telstra products and services Toolkit provided (laptop + mobile phone + plan paid for) What You ll Do With our customers at the heart of everything we do, we re designing innovative solutions to deliver better ways for everyone to connect, share and thrive. And that s where our people come in - by collaborating to make great things happen. At Telstra, we re looking to the future. We re growing our technology portfolio of world-class Security, Cloud, and Mobility solutions and services to offer innovative and flexible solutions that help you work more productively in the present and stay on top of things in the future. About You Must have Degree level IT qualifications in Software or Systems Engineering. 8-10 years hands on experience in developing spring boot applications, in-depth knowledge of microservices architecture Strong hands-on experience in development and testing using microservice/lightweight containers & frameworks such as Spring Boot Understanding of design patterns and able to show expertise in applying design patterns Lead design and implementation of secure, scalable, observable, fault tolerant systems in cloud and be an active participant in peer reviews for the same. Experience in Cloud technologies (primarily AWS): serverless computing (Lambda, Step Functions, Glue), RDS, DynamoDB, S3, SQS, SNS, Kinesis... Docker / K8 / Containerisation technologies Understanding of Security (Authentication and Authorisation) Experience with SQL and NoSQL DBs Understands CI/CD process and has experience with at least 1 build server (e.g.: bamboo, Gitlab ci, Jenkins etc) Understands version control and various branching strategies Desirable: Programming languages: Python, JavaScript/Nodejs APIGEE or Nginx or similar API gateway experience Observability tools - New Relic, Splunk, Datadog, ELK stack etc Understanding of change management principles and experience in production support Experience in performance testing using JMeter or other similar tools Excellent communication, documentation and presentation skills Were amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an A rating. If you want to work for a company that cares about sustainability, we want to hear from you. for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India). When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application. We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team via the contact details found at www.telstra.com.au / careers / diversity-equity-and-inclusion / disability-employment

Employment Type Permanent Closing Date 20 July 2025 11:59pm Job Title Software Engineer II Job Summary As a software Engineering Specialist , you thrive on collaborating with your team to design, build, and deliver innovative software applications and products that delight our customers. Your command of diverse skills, passion, curiosity, and ever-learning attitude will help us march toward building a world-class software organization. You will work closely with technical leads/designers and other stakeholders by building prototypes, evaluating different tech stacks, providing strong recommendations, delivering challenging propositions, and propelling overall productivity. Focus of the Role This role as Java/Microservices Software Engineer is key to the success of the Financial Technology group at Telstra and will be responsible and accountable for the following: Design/Build applications using Microservice architecture with Java Spring boot. Manage the development lifecycle to ensure the delivery of highly secure solutions that are optimized for performance and built to scale Critical thinking mindset, strong sense of accountability for product delivery, passion to develop quality software. Monitor process of software configuration / development / testing to assure quality deliverable. Develop own and peer s skills and be a mentor to junior peers, to build T-shaped team. What We Offer Performance-related pay Access to thousands of learning programs so you can level-up Global presence across 22 c-ountries; opportunities to work where we do business. Purchased annual leave scheme Additional Telstra day off Additional 30% off Telstra products and services Toolkit provided (laptop + mobile phone + plan paid for) What You ll Do With our customers at the heart of everything we do, we re designing innovative solutions to deliver better ways for everyone to connect, share and thrive. And that s where our people come in - by collaborating to make great things happen. At Telstra, we re looking to the future. We re growing our technology portfolio of world-class Security, Cloud, and Mobility solutions and services to offer innovative and flexible solutions that help you work more productively in the present and stay on top of things in the future. About You Must have Degree level IT qualifications in Software or Systems Engineering. 5-8 years hands on experience in developing spring boot applications, in-depth knowledge of microservices architecture Strong hands-on experience in development and testing using microservice/lightweight containers & frameworks such as Spring Boot Programming languages: Java 17+ (Strong) / JavaScript Knowledge of design patterns Understands CI/CD process and has experience with at least 1 build server (e.g. Bamboo, Gitlab ci, Jenkins etc) Understands version control and various branching strategies (what are the issues/benefits following branching strategies) Experience with SQL and NoSQL DBs Desirable: Experience in AWS: serverless computing (Lambda, Step Functions, Glue), RDS, DynamoDB, S3, SQS, SNS, Kinesis Programming languages: Python, JavaScript/Nodejs APIGEE or Nginx or similar API gateway experience Observability tools - New Relic, Splunk, Datadog, ELK stack etc Understanding of change management principles and experience in production support. Experience in performance testing using JMeter or other similar tools Excellent communication, documentation and presentation skills Job Description Who We Are Focus of the Role This role as Java/Microservices Software Engineer is key to the success of the Financial Technology group at Telstra and will be responsible and accountable for the following: Design/Build applications using Microservice architecture with Java Spring boot. Manage the development lifecycle to ensure the delivery of highly secure solutions that are optimized for performance and built to scale Critical thinking mindset, strong sense of accountability for product delivery, passion to develop quality software. Monitor process of software configuration / development / testing to assure quality deliverable. Develop own and peer s skills and be a mentor to junior peers, to build T-shaped team. What We Offer Performance-related pay Access to thousands of learning programs so you can level-up Global presence across 22 c-ountries; opportunities to work where we do business. Purchased annual leave scheme Additional Telstra day off Additional 30% off Telstra products and services Toolkit provided (laptop + mobile phone + plan paid for) What You ll Do With our customers at the heart of everything we do, we re designing innovative solutions to deliver better ways for everyone to connect, share and thrive. And that s where our people come in - by collaborating to make great things happen. At Telstra, we re looking to the future. We re growing our technology portfolio of world-class Security, Cloud, and Mobility solutions and services to offer innovative and flexible solutions that help you work more productively in the present and stay on top of things in the future. About You Must have Degree level IT qualifications in Software or Systems Engineering. 5-8 years hands on experience in developing spring boot applications, in-depth knowledge of microservices architecture Strong hands-on experience in development and testing using microservice/lightweight containers & frameworks such as Spring Boot Programming languages: Java 17+ (Strong) / JavaScript Knowledge of design patterns Understands CI/CD process and has experience with at least 1 build server (e.g. Bamboo, Gitlab ci, Jenkins etc) Understands version control and various branching strategies (what are the issues/benefits following branching strategies) Experience with SQL and NoSQL DBs Desirable: Experience in AWS: serverless computing (Lambda, Step Functions, Glue), RDS, DynamoDB, S3, SQS, SNS, Kinesis Programming languages: Python, JavaScript/Nodejs APIGEE or Nginx or similar API gateway experience Observability tools - New Relic, Splunk, Datadog, ELK stack etc Understanding of change management principles and experience in production support Experience in performance testing using JMeter or other similar tools Excellent communication, documentation and presentation skills Were amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an A rating. If you want to work for a company that cares about sustainability, we want to hear from you. for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India). When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application. We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team via the contact details found at www.telstra.com.au / careers / diversity-equity-and-inclusion / disability-employment

Req ID: 331480 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Unix/Linux, SQL, AWS, Kubernetes, Jenkins, ITSM - Production Support / Site Reliability Engineer to join our team in Chennai, Tamil N du (IN-TN), India (IN). for data access and debugging. Experience in AWS (Cloud Practitioner Certificate preferable) Cloud technologies exposure, particularly AWS, S3, and Kubernetes. Expertise in log checking, file navigation, and SFTP. Experience with observability tools like DataDog. Jenkins ITSM, Service Now Good Communication Skills Strong application support experience. Willingness to work in rotating shifts (16x7 coverage). Good To have Python Detailed JD Technical - Hands on experience in Unix/Linux - Expertise in log checking, File navigation, SFTP, and other commands. Hands on experience in Cloud technologies - AWS, Kubernetes, Datadog, etc. Proficiency in CI/CD pipeline process automation (Jenkins, uDeploy, Ansible, etc.) Good experience in writing SQL queries for data access. Good knowledge on Shell / Perl scripting or Python Working experience in tools like Service Now, Datadog,, control-M/Autosys, etc. Working knowledge to support application in Cloud platform. Behavioral- Ability to perform in a fast-paced and time bound delivery-oriented work environment effectively. Ability to analyse data and derive meaningful insight. Team player with excellent interpersonal skills and flexible to adjust towards changes in operating environment. The Skills that are Good to have for this role- Investment banking domain experience with exposure to trade life cycle Understanding of Cloud & Containerization technologies Knowledge on ITIL process - Incident, Change and Release Management Knowledge on Automation Minimum Experience on Key Skills - 3 to 5 Years General Expectation 1) Must have Good Communication 2) Must be ready to work in 10:30 AM to 8:30 PM Shift 3) Flexible to work in Client Location Ramanujam IT park, Taramani, Chennai 4) Must be ready to work from office in a Hybrid work environment. Full Remote work is not an option 5) Expect Full Return to office from Feb/Mar25 Pre-Requisites before submitting profiles 1) Must have Genuine and Digitally signed Form16 for ALL employments 2) All employment history/details must be present in UAN/PPF statements 3) Candidate must be screened using Video and ensure he/she is genuine and have proper work setup 4) Candidates must have real work experience on mandatory skills mentioned in JD 5) Profiles must have the companies which they are having payroll with and not the client names as their employers 6) As these are competitive positions and client will not wait for 60 days and carry the risks of drop-out, candidates must of 0 to 3 weeks of Notice Period 7) Candidates must be screened for any gaps after education and during employment for genuineness of the reasons

Req ID: 329233 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ETL, Informatica - Production Support role to join our team in Chennai, Tamil N du (IN-TN), India (IN). . Minimum Experience on Key Skills 6-9Yrs General Expectation 1) Must have Good Communication 2) Must be ready to work in 10:30 AM to 8:30 PM Shift 3) Flexible to work in Client Location Ramanujam IT park, Taramani, Chennai 4) Must be ready to work from office in a Hybrid work environment. Full Remote work is not an option 5) Expect Full Return to office in 2025 Pre-Requisites before submitting profiles 1) Must have Genuine and Digitally signed Form16 for ALL employments 2) All employment history/details must be present in UAN/PPF statements 3) Candidate must be screened using Video and ensure he/she is genuine and have proper work setup 4) Candidates must have real work experience on mandatory skills mentioned in JD 5) Profiles must have the companies which they are having payroll with and not the client names as their employers 6) As these are competitive positions and client will not wait for 60 days and carry the risks of drop-out, candidates must of 0 to 3 weeks of Notice Period 7) Candidates must be screened for any gaps after education and during employment for genuineness of the reasons

The Cloud Operations and Automation Team within EPEO at Ford Business Solutions, India, is seeking a talented and passionate Cloud DevOps Lead with progressive experience and a strong foundation in GCP . The ideal candidate should possess strong proficiency in Python or Java for automation and development. Responsibilities will include designing, deploying, and managing complex Cloud resources using Terraform for Infrastructure as Code (IaC), and providing expert support by addressing and resolving customer queries. This also involves troubleshooting and resolving Tekton/Jenkins pipeline issues and providing 12/7 on-call support (12-hour coverage, 7 days a week) on a rotational basis. The role requires automating manual tasks, which encompasses designing and implementing solutions, constructing backend APIs, handling integrations, managing databases, and setting up server infrastructure. The lead should be a collaborative team player, working with developers from conception through to the final product stage. Were looking for someone who is excited to learn and contribute to our dynamic team WHAT YOUR SKILLSET LOOKS LIKE: B.E./B.Tech. or Master s degree in Engineering or a related field. 7 to 12 years of total experience in the IT and IT Operations industry. GCP Associate/Professional certification (preferred). Minimum 5 years of experience in Cloud Operations and minimum 3 years in software development. Strong knowledge of Cloud Security principles and best practices. Comprehensive Networking background/experience (e.g., familiarity with VPCs, serverless connectors, load balancing). Strong foundational knowledge and hands-on experience with Python or Java (preferred). Minimum 3 years of experience with Kubernetes. Minimum 5 years of hands-on experience with IaC languages, specifically Terraform . Minimum 5 years of experience designing and building CI/CD pipelines for Infrastructure as Code (IaC) and microservices, with significant experience in Tekton/Jenkins . Minimum 5 years of hands-on experience building SRE platforms, preferably using Dynatrace. Extensive experience with Linux or Unix operating systems and a broad range of DevOps tools. Proven ability to diagnose technical problems, debug code, and automate tasks. Solid communication skills and the ability to work independently. WOULD BE GREAT IF YOU ALSO BRING: Experience in or understanding of our target industry sectors (e.g., automotive, mobility). Experience optimizing AWS/GCP resources and setting up multi-cloud infrastructure. Understanding and practical knowledge of Mondoo for cloud security posture management. Familiarity with Red Hat Forms for building automated workflows Functional programming experience. YOUR TYPICAL DAY HERE WOULD BE: Designing, deploying, and managing robust cloud resources across GCP , with deep expertise in key services such as GCE, GCS, Pub/Sub, Networking, Security, IAM, Workflow, Cloud Task, Cloud Run, Cloud Functions, Workflow, Cloud Task and Google Maps Platform . Developing and maintaining IaC using Terraform to ensure consistent, scalable, and repeatable deployments. Automating manual operational tasks through scripting (primarily Python ) and/or the development of backend APIs, system integrations, and database solutions. Supporting and troubleshooting CI/CD pipelines, specifically Tekton and Jenkins , identifying and resolving issues to ensure smooth software delivery. Deploying and managing Python/Java applications on cloud platforms like GCP leveraging Infrastructure as Code (IaC) tools. Providing technical support to GCP users and internal customers, resolving queries to ensure operational stability and conducting incident management . Participating in a rotational on-call schedule (e.g., supporting 12-hour windows as part of a 7-day team rotation) to address critical operational issues and provide production support for critical applications and services. Contributing to the design and implementation of robust, scalable, and secure cloud solutions, with a focus on automation of manual tasks and API handling . Collaborating effectively with development teams, designers, and other stakeholders throughout the entire product lifecycle, from conception to deployment and ongoing operations, including contributing to UI/UX development for internal tooling or dashboards. Writing and maintaining clear and concise documentation for infrastructure, codebase, API specifications, usage guides, and deployment procedures. Writing and maintaining multiple layers of tests, potentially following principles like the testing pyramid. Actively participating in team discussions, sharing knowledge, and contributing to a culture of continuous learning and improvement.

Overview Summary We are looking for a Production Support Developer who will provide enterprise-level assistance to our end users. You will provide L2/L3 support and troubleshoot, resolve and enhance the product to allow for business as usual. The role also involves writing and maintaining automation scripts and requires a foundational knowledge of JavaScript for debugging and enhancing client-side components where needed. Responsibilities Provide L2/L3 support to our end users Troubleshoot/identify solutions to existing product issues and resolve these Monitor our issue tracking tool, currently Service Now Resolve issues raised on the tracking tool and on a priority basis; this may involve code, data, or configuration fixes Maintain relationships with our third-party integration contacts Resolve tickets within our Service Level Agreements Communicate with stakeholders and keep tickets updated with the latest statuses Enhance existing features suggested by end users and approved by product Document bug resolutions and keep documentation up to date Write and maintain automation scripts to streamline support and deployment processes Assist in debugging or enhancing client-side behavior using basic JavaScript knowledge Skills/Experience 7+ years of experience in web programming and software development Hands-on experience in: o Data Structures and data modelling o Object-Oriented Programming o Software Architectures such as SOA, REST, JSON APIs, Microservices Experience in developing web applications and user interfaces using: o ASP.NET Core (C#) o Entity Framework, ADO.NET, or T-SQL o Web API & JSON services Working knowledge of UI frameworks and JavaScript is a must: o Preferably Vue.js and JQuery o Angular or React experience also accepted Should have testing knowledge and experience in writing unit test cases Experience working with relational databases such as SQL and non-relational databases such as Cosmos DB Experience with Azure services is a plus but not required Soft Skills Quick and self-learner; curious and eager to explore new tools and technologies Team player, willing to transfer knowledge Proactive and strong problem-solving skills Ability to communicate technical aspects clearly within multi-skilled teams Comfortable working on multiple concurrent projects/tasks in a fast-paced environment Passionate about technical excellence Self-motivated with the ability to complete tasks under minimal supervision Resilient and able to work effectively under pressure

To ensure successful initiation, planning, execution, control and completion of a small or a less complex project through monitoring, tracking and analyzing project control metrics Lead project development, production support and maintenance activities Ensure timesheets and invoicing processes are completed on or before the deadline Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated Create functional and technical specification documents Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines Ensure analysts adhere to SLA s/KPI s/OLA s Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in an economic manner Assist Project Manager in Risk Management and participate in quality reviews and implement quality norms Lead and ensure project complies with Software Quality Processes and is adhering to the defined timelines Draft initial charter and project plan, create and review functional and technical specification documents Monitor, track and analyse project control metrics Review and consolidate project (over all the modules) status reports and lead and perform all activities related to maintaining successful knowledge management including re usage, accuracy and efficiency Serve as the single point of contact for the team to the project stakeholders Promote team work, motivate, mentor and develop subordinates Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix