7841 Production Support Jobs - Page 39

Manager – Critical Incident Management for Accenture under the Infrastructure–Engineering vertical. The role focuses on managing critical and major incidents, ensuring timely recovery and strong communication with business stakeholders Required Candidate profile ATCI-5263820-S1927967 Strong experience in Critical Incident Management & Major Incident Management.Prior exposure to IT infrastructure / production support / operations.Knowledge of ITIL.

Application Support Engineer Location: Gurugram (Onsite) Experience: 2-3 Years About the Role Looking for an Application Support Engineer with ITIL experience and production support exposure. Key Responsibilities Provide L1/L2 application support in a 247 environment. Troubleshoot incidents using monitoring tools. Work with JIRA, ServiceNow for ticket management. Follow ITIL processes and prepare support documentation. Required Skills JIRA, ServiceNow ITIL framework Production support Basic SQL & Linux

Lead Application / Production Support Location: Gurugram (Onsite) Experience: 10+ Years About the Role We are hiring a Lead – Application & Production Support professional to manage mission-critical applications, oversee production stability, and drive continuous improvement in operations. This is a senior position responsible for uptime, incident resolution, and IT service management. Key Responsibilities Lead day-to-day production support operations for all business applications. Monitor application performance, logs, dashboards, and alerts proactively. Act as the primary escalation point for L2/L3 issues and P1 incidents. Perform RCA (Root Cause Analysis) and implement long-term correctiv...

Manager – Critical Incident Management for Accenture under the Infrastructure–Engineering vertical. The role focuses on managing critical and major incidents, ensuring timely recovery and strong communication with business stakeholders. Required Candidate profile Job Id : ATCI-5263819-S1927964-Strong experience in Critical Incident Management & Major Incident Management. Exposure to IT infrastructure / production support / operations. Perks and benefits Job Id : ATCI-5263819-S1927964

Hi Candidate, Opening for Application Support L1 Location: Airoli (Navi Mumbai) Experience - Fresher Job Description 1.Serve as the first point of contact for users seeking technical assistance via phone, email, or other channels. 2.Basic troubleshooting: Diagnose and resolve common technical issues related to hardware, software, and networking. 3.Incident logging: Log every support request and activity in a ticketing system, ensuring accurate and timely updates. 4.User support: Assist with tasks like password resets, software installation, and connecting to video conferencing applications. 5.Escalation: Escalate unresolved or complex issues to the appropriate L2 or L3 support teams, providi...

About The Role Project Role Application Support Engineer Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills Managed File Transfer Good to have skills NA Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challen...

Role Summary The L 1 Production Support Engineer for VisionPLUS is responsible for monitoring, triaging, and resolving first-level issues across VisionPLUS modules. This includes batch job monitoring, incident handling, and coordination with L2/L3 teams for escalations. Key Responsibilities Monitor application and batch job alerts related to VisionPLUS. Perform daily health checks and validations across modules like CMS, FAS, TRAMS, ITS, etc. Handle initial triage of incidents and user tickets. Provide quick fixes and workarounds for known issues. Maintain SOP documentation and knowledge base for recurring issues. Escalate unresolved or complex problems to L2/L3 teams. Coordinate with develo...

Job Summary: The Technical Consultant L2 provides technical expertise to clients and internal teams by implementing, configuring, and supporting IT solutions aligned with business requirements. Key Responsibilities: Work closely with clients to analyze requirements and deliver tailored technical solutions.Configure systems, applications, or platforms based on project needs.Collaborate with development and infrastructure teams during solution delivery. Troubleshoot complex issues and perform performance tuning.Create documentation and provide user training or demos. Mandatory Skills: Technical Consulting . Experience: 8-10 Years .

Roles and Responsibility Collaborate with cross-functional teams to design and implement functional solutions. Analyze business requirements and develop effective solutions using expertise in L1 consulting. Provide expert guidance on functional consulting projects. Develop and maintain strong relationships with clients and stakeholders. Identify areas for process improvement and implement changes to increase efficiency. Stay up-to-date with industry trends and emerging technologies. Job Requirements Strong understanding of functional consulting principles and practices. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment and meet deadline...

6-8 years IT Experience in analyzing, designing, tuning, and developing data modelling for Data Warehouse/Data Mart development, Data Analysis for (OLTP) and Data Warehousing (OLAP)/Business Intelligence (BI) applications using Azure & MS/Database technologies Exposure in overall SDLC including requirement gathering, development, testing, debugging, deployment, documentation, production support and Extensive experience in Project Management methodologies Expertise in SQL Server and T-SQL (DDL, DML and DCL) in constructing Tables, Joins, Indexed views, Indexes, Complex Stored procedures, Triggers, and useful functions to facilitate efficient data manipulation and consistent data storage accor...

Responsible for end-to-end management of Production support/Application Development Delivery for a portfolio of customers. Be the go-to person for solutioning, RFP and for managing production support for customers. Drive thought leadership for next gen support processes in an Agile, automation first environment, define best practices and knowledge management protocols. Understand and manage SLA against customer contracts within a 24x7 model, run war rooms for P1 issues and manage customer escalations efficiently. Identify customer issues proactively, drive RCA reactively and maintain an excellent relationship with end-users and stakeholders. Provide up to date management reporting on regular...

Career Family Duck Creek - Support Role Type Technical Engineering The opportunity Duck Creek Support with 6 to 8 years of exp. Your key responsibilities Duck Creek Support and Maintenance (Senior 6-8 years) has the prior experience to manage support projects. Proficient in maintaining and supporting Duck Creek project, enhancements, conducting testing, and managing deployments. Must be flexible to work in shifts (Rotational Shift - India Shift, UK Shift) and On Call Support on a roster-ed rotational basis. Experience in Production support Projects Proactive monitoring. Manages middleware applications which have various interfaces including DuckCreek system (preferable). Skills and attribute...

Career Family Guidewire Policy Center Support Role Type Technical Engineering The opportunity Guidewire Policy Centre Support with 3 to 6 Yrs Your key responsibilities Contribute in various technical streams of Guidewire implementation project. Manages the integration of Guidewire software with other external systems. Design, modifies and implements Guidewire product suite. Skills and attributes for success Must be flexible to work in shifts (Rotational shifts including Night shifts) Guidewire version 9 technical/functional certification. Hands on experience in Java/J2EE like web services, API integration. Experience in production support activities like queue management, plug-in related iss...

Lead functional and technical issue resolution for SAP EWM in production support environments. Perform detailed root cause analysis (RCA) and implement long-term corrective actions. Manage and execute change requests, enhancements, and service improvements. Collaborate closely with Basis, ABAP, and Integration (PI/CPI) teams for resolution of cross-component issues. Support warehouse execution, RF transactions, PPF actions, and resource management. Maintain integration between EWM and ERP/TM/QM modules. Manage interfaces with third-party logistics and automation systems (e.g., conveyors, MFS, scanners). Analyze system logs, background jobs, queues, and IDocs for diagnostics and issue resolut...

Manager - Production Revenue Accounting/Joint Venture Accounting Consultant. Experience 7 - 11 Years Assist clients with the implementation and production support of SAP PRA and SAP JVA. Expected to utilize their consulting skills, application, and industry knowledge to streamline the implementation of SAP PRA or SAP JVA. Writes functional and technical designs to document business processes in SAP. And support Analyses report errors and determines code resolutions. Can understand SAPs ABAP code and work with developers to implement changes to it. Experience blueprinting, configuring, testing, deploying, and supporting one or more of the following SAP PRA components Ownership Production (Vol...

Senior - Production Revenue Accounting/Joint Venture Accounting Consultant. Experience 3-5 Years Assist clients with the implementation and production support of SAP PRA and SAP JVA. Expected to utilize their consulting skills, application, and industry knowledge to streamline the implementation of SAP PRA or SAP JVA. Writes functional and technical designs to document business processes in SAP. And support Analyses report errors and determines code resolutions. Can understand SAPs ABAP code and work with developers to implement changes to it. Experience blueprinting, configuring, testing, deploying, and supporting one or more of the following SAP PRA components Ownership Production (Volume ...

Join global organization with 82000+ employees around the world, as a Senior MDM Support based in IQVIA. You will be part of IQVIA s world class technology team and will be involved in design, development, enhanced software programs or cloud applications or proprietary products. Technical Skills: Extensive experience in L2 production support Excellent code debugging skills and problem-solving skills Very good understanding about the production timelines Preferred experience in any MDM technologies Extensive experience with SQL, Java, Json scripts and unix scripts. Hands-on experience in SQL and PL/SQL with the ability to write and tune complex SQL queries in large volume of data in productio...

Retail point of Sale system testing and Certification resources for both Fujitsu POSplus and GTC POS (GTC POS will be learned through project) Validate POS transaction flows for new functionalities Validate transactional data and receipt data for accuracy Prepare financial validation Design and build simulators for TELCO Retail Sales flow Enhance Production support tools to support new functionalities Build simulators for TELCO Retail Sales flow Document for production support hand over Document POS certification requirements Requirements Preferred Qualifications: Must have POS experience and Bell Retail experience Must be able to validate the transactional flows for functionality Test Autom...

We are looking for a skilled IBM Business Automation Workflow (BAW) Developer to design, develop, and implement workflow solutions that streamline business processes. The ideal candidate will have hands-on experience with IBM BAW, BPM concepts, and integration with enterprise systems. Required Skills & Qualifications: Strong experience in IBM BAW / BPM development. Proficiency in Java/J2EE, JavaScript, and SQL. Knowledge of RESTful services, SOAP, and integration patterns. Familiarity with business process modeling (BPMN) and workflow design principles. Experience with Coach Views, Human Services, and Integration Services. Good understanding of Agile methodology and SDLC. Excellent problem-s...

Role Proficiency: Independently develops error free code with high quality validation of applications guides other developers and assists Lead 1 - Software Engineering Outcomes: Understand and provide input to the application/feature/component designs; developing the same in accordance with user stories/requirements. Code debug test document and communicate product/component/features at development stages. Select appropriate technical options for development such as reusing improving or reconfiguration of existing components. Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models Mentor Developer 1 - Software Engineerin...

Role Proficiency: Independently develops error free code with high quality validation of applications guides other developers and assists Lead 1 - Software Engineering Outcomes: Understand and provide input to the application/feature/component designs; developing the same in accordance with user stories/requirements. Code debug test document and communicate product/component/features at development stages. Select appropriate technical options for development such as reusing improving or reconfiguration of existing components. Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models Mentor Developer 1 - Software Engineerin...

Role Proficiency: Acts under very minimal guidance to develop error free code; testing and documenting applications Outcomes: Understand the applications features and component design and develop the same in accordance with user stories/requirements. Code debug test and document; and communicate product/component/feature development stages. Develop optimized code with appropriate approach and algorithms following standards and security guidelines independently Effectively interact with customers and articulate their input Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models Mentor Developer I - Software Engineering to...

Role Proficiency: Handles Support related issues by leading and guiding the team to manage the support issue resolution within defined timelines and assist project manager in day to day project execution Outcomes: Co-ordinate and promote the effective functioning of incident/problem management activities across all of support teams Contribute to the planning of application/infrastructure releases and configuration changes Ensure Root Cause Analysis of all reported issues are completed within the timelines and permanent fixes are implemented to prevent issue re-occurrence Maintain knowledge base of known support issues and resolutions Create and maintain application support service catalogue ...

Role Proficiency: Handles Support related issues by leading and guiding the team to manage the support issue resolution within defined timelines and assist project manager in day to day project execution Outcomes: Co-ordinate and promote the effective functioning of incident/problem management activities across all of support teams Contribute to the planning of application/infrastructure releases and configuration changes Ensure Root Cause Analysis of all reported issues are completed within the timelines and permanent fixes are implemented to prevent issue re-occurrence Maintain knowledge base of known support issues and resolutions Create and maintain application support service catalogue ...

Strong experience with SQL, Tomcat, Linux command-line operations, Issue debugging & resolution, Oracle, IIS, experience on JIRA, L2 support. Basic understanding of DeVops. Domain preferred: Banking or Financial Services Required Candidate profile 4+ years of experience in Application Support, preferred in banking domain. Prior experience on Tomcat, Linux, SQL, IIS, Devops. Provide L2 support. Analyze, debug & resolve production issues.