7841 Production Support Jobs - Page 38

Job Role: Application Support - SAP (WM / MM) Experience: Total Experience: 5 - 7 Years Relevant Experience : 2 3 Years in SAP WM or MM/SD Modules Academic Qualification: BE / B.TECH / Graduation in IT Role Responsibilities: Managing production application support. Working at level 2 giving expert support and information to the queries raised by the end user. To understand the business process and provide consultation services. Provide Business analyst perspective to the recurring incidents and help in RCA of the problems. Driving timely resolution of customer issues within the expected SLA. Preparing and maintaining KEDB for all the known issues. Coordination with Product team / Development...

Support daily fabrication and packing work. Ensure quality and adherence to schedules. Maintain material records and shop floor discipline. Coordinate with Sales team and dispatch. Follow safety and dispatch targets.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client??s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA??s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client??s network/ server/ system/ storage/ platform/ infrastructure and other equipment??s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform ...

Job Description Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keep...

Job Details: Skill: Automic Workload Automationa (AWA) Notice Period: Immediate Joiners Employee type : C2H Job Description: Upgrade the Automic Workload Automation (AWA) platform from V12.2 to V21.3. This upgrade will be performed in following environments i.Non-Production One ii.Production - One Following key services will be performed to carry out this upgrade A.Discovery, Planning and Onboarding a.Kick-Off meeting between the Supplier and stakeholder b.Understand the current landscape c.Discuss and agree on the upgrade approach including version (Version 21.2 or Version 21.3) d.Discuss and agree the Plan e.Discuss and agree the Test approach including key jobs all jobs to be tested f.Sta...

To perform activities associated with one or more software engineering lifecycle phases Principal Accountabilities: Understand customer requirements and suggest solutions or alternatives Fill timesheets and complete invoicing process on or before the deadline Engage with customer teams on an ongoing basis on all aspects of project delivery Seek informal feedback and escalate any issues to seniors in the team Develop software code as per specifications, by understanding customer requirements Track open tickets/ incidents in queue and allocate tickets to resources Constantly review if there is a better way of doing things, which may help with economising time or money or deliver better to the ...

To ensure successful initiation, planning, execution, control and completion of a small or a less complex project through monitoring, tracking and analyzing project control metrics Lead project development, production support and maintenance activities Ensure timesheets and invoicing processes are completed on or before the deadline Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated Create functional and technical specification documents Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines Ensure analysts adhere to SLAs/KPIs/OLAs Ensure th...

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts Lead project development, production support and maintenance activities Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated Create functional and technical specification documents Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines Ensure analysts adhere...

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts Lead project development, production support and maintenance activities Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated Create functional and technical specification documents Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines Ensure analysts adhere...

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts Lead project development, production support and maintenance activities Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated Create functional and technical specification documents Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines Ensure analysts adhere...

To design, develop and implement software applications and systems based on users needs Understand and analyse the technical specifications and suggest code optimization ideas Fill timesheets and complete invoicing process on or before the deadline Interact with customers on need basis and flag any requirements or issues raised by the customer to seniors in the team Develop software code as per specifications, by understanding customer requirements Track open tickets/ incidents in queue and allocate tickets to resources Constantly review if there is a better way of doing things, which may help with economizing time or money or deliver better to the customer Adhere to quality process update t...

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts Lead project development, production support and maintenance activities Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated Create functional and technical specification documents Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines Ensure analysts adhere...

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts Lead project development, production support and maintenance activities Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated Create functional and technical specification documents Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines Ensure analysts adhere...

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts Lead project development, production support and maintenance activities Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated Create functional and technical specification documents Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines Ensure analysts adhere...

Location: Gurgaon. (WFO - Monday to Friday) Job Type: Full-time Interview Type-1st Round Virtual & 2nd Round F2F Mandatory Skill Experienced with Application Support & Maintenance Well versed with L1-L2 support process (Preferably Healthcare Domain) Linux L1 level Support Experience (for Enterprise Archive-EA product) Basic understanding of application troubleshooting and ability to independently manage set SOPs. Must have ITIL knowledge Familiar working on ITSM Ticketing tools Good Problem Solving/Decision Making Skill & Excellent Communication (Oral/Written) skills. Job Description Manage end customer communication. Provide solutions based on standard SOPs Responsible for the day- to-day s...

Role & responsibilities 1) Strong production support experience. 2) Strong Linux command and scripting skills. 3) Good knowledge of ITIL processes, Incident management, problem management, change management. 4) Good hands-on knowledge in monitoring tools like Splunk, Dynatrace. 5) Knowledge in DevOps tool like Jenkins, Git/Bitbucket, chef, Ansible. 6) Scripting knowledge on Python/Java/Groovy 7) DB Knowledge - Basic Database queries Shift-Rotational Shift

About your role The successful candidate would be expected to provide application second line support services for trading platforms used by investment management business users. The role requires the candidate to be able to perform the following prime functions: Incident management: Troubleshoot production issues and find root cause through analysis. Candidate needs to provide resolution or escalate the incident to appropriate support team within defined service level agreement (SLA). If escalated, then drive the resolution by following-up with appropriate support teams until the resolution or recovery is provided to business. Problem & change management: Identify and drive the production c...

Job Description Application Production Support (Risk & PnL Domain) Position Purpose: Within the Global Markets department, the Position, Risk & PnL Domain manages a suite of applications responsible for calculating Start-of-Day (SOD) Risk , Intraday Risk , and PnL (Profit & Loss) figures for various business lines. The team provides 247 Production Support to ensure high availability, system stability, timely delivery of data, and SLA adherence using a Follow-the-Sun support model involving teams across the globe. Responsibilities: Direct Responsibilities: Provide first-class support to all users of the application systems in a timely and efficient manner. Liaise with development teams to com...

Roles and Responsibility Contribute to projects on given technologies or domains, staying updated with developments in those areas. Support the evaluation of technology impact on existing systems and processes. Design systems and assess their effectiveness. Work on the impact of changes and modifications to systems. Optimize, validate, and approve technology application to customer products. Guide technical teams through project implementation phases. Maintain successful knowledge management, including re-use, accuracy, and efficiency. Promote team work, motivate, mentor, and develop subordinates. Provide application production support as per process/RACI (Responsible, Accountable, Consulted...

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts Lead project development, production support and maintenance activities Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated Create functional and technical specification documents Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines Ensure analysts adhere...

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts Lead project development, production support and maintenance activities Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated Create functional and technical specification documents Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines Ensure analysts adhere...

Skill: RPA BLUE PRISM Experience: 3+ Years Notice Period: Immediate Joiners Responsibilities include to Collaborate with Leads, Process Analyst & SMEs in development of RPA solutions Work with SME/Process Analyst to get a complete understanding of the process that is getting automated Suggest and implement Blue Prism best practice of automation to simplify RPA solutions Monitor, support and resolve any production issues appearing in BOT runs Maintain and provide status update on Automation Projects and Issue resolutions Develop, test, implement and support RPA solutions Create and execute test cases of Automated process Technical and solution Documentation update Activities include Create Pr...

As a Script cum Copywriter, you will be responsible for the following key areas: Role Overview: You will be primarily involved in scriptwriting and concept development for various advertisement platforms such as YouTube, Instagram, Facebook, OTT, and digital campaigns. Your role will include creating engaging scripts, storyboards, concepts, and frameworks to bring ideas to life visually and emotionally. Additionally, you will craft strong messaging aligned with brand tone, target audience needs, and marketing objectives. Key Responsibilities: - Develop engaging scripts for advertisements across various platforms - Create storyboards, concepts, and frameworks to visually and emotionally bring...

Job ID : ATCI-5263842-S1927966 Manager – Critical Incident Management for Accenture under the Infrastructure–Engineering vertical. The role focuses on managing critical and major incidents. Required Candidate profile Strong experience in Critical Incident Management & Major Incident Management.Prior exposure to IT infrastructure / production support / operations.