2639 Production Support Jobs - Page 38

Job Description: Key Responsibilities: 1. Production support: Maintenance (create/change/close) of the Master Data objects, related SAP tables, and attributes in ERD/Horizon (reporting system): Posting Objects, DXC Management Hierarchy, Product (Offering) Hierarchy, Industry, Posting Object Groupings (POG), P&L reporting logic (BSD), Cost Stack Timely processing of the Master Data requests with quality and following respective workflows. Cooperate with the IT team on the Master Data maintenance and cycles. 2. Follow the Master Data policies and support Internal Controls, including SOX controls. Maintain required audit documentation. 3. Support Internal and SOX audits - provide necessary documentation and process related information. 4. Supporting end users on their Master Data queries, mainly related to the Master Data request process. 5. Supporting compliance and other internal projects that require Master Data actions, including testing of updates to the systems and processes. 6. Supporting Master Data hygiene through necessary validations and clean-up projects. Knowledge & Skill Requirements - Technical: 1. Finance Master Data Team specifics: Understanding of SAP systems and master data maintenance solutions in SAP. Strong knowledge of SAP master data concepts/objects: Company Code, Profit Center, Cost Centers, WBS/Projects, Client/Customer, GL account, etc. 2. Sale Master Data specifics: Understanding Sales Master Data structure: Sales Org structure, accounts, opportunities, etc. Understanding of external references used in DXC reporting, e. g. Duns & Bradstreet database. 3. Understanding of the DXC Master Data-related processes and policies. 4. Understanding DXC Master Data structures, dependencies, and their impact on financial reporting. 5. Understand the integration and impact of changes for Sales Master Data with Finance, Solutioning, Product Taxonomy, and Reporting. 6. Very good command of business tools and Microsoft Office applications (MS Teams, Excel, SharePoint). Working knowledge of other tools like Microsoft Power Products is desirable. Knowledge & Skill Requirements - Soft Skills: 1. Excellent verbal and written English skills. Fluency in other local languages is desirable (based on location) but not required. 2. Ability to communicate effectively, in person and virtually, both in writing and verbally, with Master Data users at different management levels. Employees at the manager level are expected to be able to interact effectively with DXC Vice Presidents, as needed. 3. Ability to plan and run effective in-person and virtual meetings with multiple participants. 4. Ability to develop process documentation and explain the supported process and master data to the master data users, auditors, and other stakeholders. 5. At a senior analyst and manager level: the ability to develop Master Data-related training materials and deliver them effectively to the Master Data users community. 6. Analytical skills. 7. Project management skills (especially at the manager level). 8. Result Oriented. Ability to meet deadlines. Education & Experience Requirements: 1. Work Experience: 10 -12 or more years of work experience, gained at DXC or other large global public company, in SAP or Master Data roles, or accounting/finance with exposure to Master Data topics. 2. Education: - Undergraduate college degree (at a minimum) in computer/IT engineering or finance. - SAP-related training or certificates would be an advantage. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Marketing Title. In this role, you will: Experience developing applications based on microservices architecture is highly desirable. Experience in Java programming language with experience in Spring/Springboot framework. Understanding of how to use Github, Jenkins, Ansible etc. Understanding of CI/CD concept. Capability to handle multi-tasks and work under pressure. Strong interpersonal and communication skills to communicate effectively and confidently. Must be able to work independently in ambiguous conditions and have intellectual curiosity. Supportive of working in a team with a global customer base, which occasionally results in meetings outside of normal working hours. Customer obsessed with a desire to solve problems and remove blockers. Experience in Java programming language with experience in Spring/Springboot framework. Understanding of how to use Github, Jenkins, Ansible etc. Understanding of CI/CD concept. Knowledge of Test automation tools JUnit, Selenium, Cucumber Capability to handle multi-tasks and work under pressure. Supportive of working in a team with a global customer base, which occasionally results in meetings outside of normal working hours. Requirements To be successful in this role, you should meet the following requirements : Primary Skills: Java production support or development experience, Unix Shell Scripting, Ansible, DevOps (Git, Jenkins, CI/CD) Secondary Skills: Postgres DB, NIFI, KAFKA You ll achieve more when you join HSBC. .

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist In this role, you will: To be successful in this role, you should meet the following requirements: In this role, you will anchor performance Engineering and testing efforts across Banking engineering disciplines and provide ongoing input into the overall process improvement of the Performance Engineering discipline within Digital / Channels Transformation Opportunity to build Performance assurance procedures with the latest feasible tools and techniques, establish Performance test automation process to improve testing productivity. You are expected to support multiple Cloud (AWS) migration and Production initiatives using a wide range of tools and utilities, you identify performance related issues in the applications and systems and present your findings to other teams in the organization to ensure system reliability. Represent testing at Scrum meetings and all other key project meetings and provide a single point of accountability and escalation for testing within the scrum teams Advise on needed infrastructure and Performance Engineering and testing guidelines & be responsible for performance risk assessment of various platform features This is a largely cross-functional opportunity working with software product, development and support teams, capable of handling tasks to accelerate the testing delivery and to improve the quality for Applications at HSBC Work across all global activities and support the Performance Engineering team in ensuring any testing-related dependencies/ touchpoints are in place. You will be a Performance Engineering SME, as a result, you will have exposure to a broader set of problems, understanding customer experience, migrations, new cloud initiatives, improving platform performance, Optimize environments. Establish effective working relationships across other areas of HSBC, e. g. Business Product Owner, Digital Delivery Team, Transformation, and IT Provide recommendations to the Product Owner and/or other project stakeholders on the product readiness to go live. Requirements To be successful in this role, you should meet the following requirements: Performance Engineering, testing and tuning cloud hosted digital platforms (e. g. AWS) Working knowledge (preferably with an AWS Solutions Architect certification) on Cloud Platforms like AWS and AWS Key Services and DevOps tools like CloudFormation, Terraform Performance engineering and testing of web Apps (Linux) Performance testing and tuning web-based applications Performance engineering toolsets such as JMeter, LoadRunner, Microfocus Performance Center, BrowserStack, Taurus, Lighthouse, Monitoring/logging tools (such as AppDynamics, New Relic, Splunk, DataDog) Windows / UNIX / Linux / Web / Database / Network performance monitors to diagnose performance issues along with JVM tuning and Heap analysing skills Docker, Kubernetes and Cloud-native development and container orchestration frameworks, Kubernetes clusters, pods & nodes, vertical/horizontal pod autoscaling concepts, High availability Performance Testing and Engineering activity planning, estimating, designing, executing and analysing output from performance tests Working in an agile environment, "DevOps" team or a similar multi-skilled team in a technically demanding function Jenkins and CI-CD Pipelines including Pipeline scripting Programming and scripting language skills in Java, Shell, Scala, Groovy, Python and knowledge of security mechanisms such as OAuth etc. Tools like GitHub, Jira & Confluence Assisting with Resiliency Production support teams and Performance Incident Root Cause Analysis Ability to prioritize work effectively and deliver within agreed service levels in a diverse and ever-changing environment High levels of judgment and decision making, being able to rationalize and present the background and reasoning for direction taken Strong stakeholder management and excellent communication skills. Extensive knowledge of risk management and mitigation Strong analytical and problem-solving skills

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of a Senior Consultant Specialist In this role, you will: Primarily responsibility as the production practices management for the Finance asset class in Pune Service management for the Finance value stream, however, is subject to change Lead the implementation of service management practices across all pods within the asset class and ensure adherence across the asset class Implementation change in various control process across service process to ensure service quality and compliance Manage communications with stakeholders in IT, business, within and outside of the asset class of various incidents Producing regular reports to relevant Business and IT stakeholders Provide support on identification of incidents to IT teams by partnering with the Engineering teams and Service Management Leads till resolution. Working with stakeholders to ensure that negative customer and business impacts are avoided. Manage stakeholder expectations and ensure that robust communication and escalation mechanisms are in place. Appreciation of existing data privacy issues, ensuring solutions adhere to data regulations and controls. Ensure adherence of best practices of service management delivery standards across the pods, with risks, issues and dependencies correctly defined and managed. Role requires a self-starter with strong service management skills who can manage challenges of supporting complex environments. Strong service management, data and technical analysis skills, and the ability to manage multiple priorities. A clear communicator with strong interpersonal skills who can manage stakeholders in a complex matrix organisation. Ensure methodologies are aligned to the organisations IT strategic vision, demonstrating a continual desire to implement strategic or optimal solutions, and where possible, avoid workarounds or short-term tactical solutions Requirements To be successful in this role, you should meet the following requirements: Service management experience, which include communications capabilities, decision making and problem-solving skills and interpersonal skills Extensive experience in support of management information and technologies, with multiple teams, vendors, interfaces and stakeholders involved Understanding of hybrid technology stack. Strong knowledge of service management tool Service Now Experience with implementing monitoring, alerting and familiarity with automation involving e. g. grafana dashboards, splunk, ELK etc. Experience in Agile Project methodologies and tools such as JIRA and Confluence Knowledge of and experience using data models and data dictionaries in a Banking and Financial Markets context Ability to communicate with people in a matrix-orientated environment and in a multi-programme environment across a range of stakeholders Proven experience of positive, challenging interactions with Senior Executives across the business Outstanding relationship management, collaboration and influencing skills Outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group Detail orientated with the proven ability to articulate complex issues concisely and in simple language to recognise to the global remit of this role Ability to articulate or translate complex information through clear and meaningful written and spoken communication in a structured way Willingness to learn, strong initiative, ability to work both independently and as part of a team, and flexibility with regard to the assignment of tasks and scheduling essential Strong customer focus and commitment to delivery Effective knowledge of techniques for planning, monitoring and controlling programmes Strong knowledge of service management and support methodologies and reporting Strong knowledge of evolving challenges with managing and sharing data

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but dont meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Description To support our extraordinary teams who build great products and contribute to our growth, we re looking to hire Systems Analyst - IT who is based out of in Chennai location reporting to Manager & the role involves, What a typical day looks like: Take ownership of user problems and be proactive when dealing with user issues. Monitor all alerts and report any issue that may significantly impact the business. Monitoring, analyzing, troubleshooting problems, providing code fixes and testing Create/develop/utilize application monitoring solutions to enhance application availability and performance in production Conduct root-cause analysis as and when needed and propose a corrective action plan Follow established set of processes while handling issues and for proper escalation of unresolved issues to appropriate internal teams Responsible for reports, requests (like RFP), Maintaining the SLA (Service Level Agreement) and account payable records Maintain logs of all issues and ensure resolutions according to quality assurance tests for all production processes. Ensure on-time delivery of all assigned tasks - incidents, problem tickets, etc. Adhere to the defined support delivery process/guidelines like Problem Management, Incident Management, Change Management, SLA Compliance, Productivity, other application goals, etc. Identify and learn more about the software used/ supported by the organization. Develop/propose innovative approaches on process improvements & automation possibilities Work independently to be able to communicate effectively with users, and development and support teams during downtimes and when there are questions or issues to be addressed Need to work with Shift members and ensure KPI are met within team as well as team. Need to work on automation and ticket reduction Need to collaborate with stakeholders and ensure there is bug free system is available for end users The experience we re looking to add to our team: Qualifications: Bachelor s or master s in engineering Overall, 0 to 2 years of experience in production support area (L1 and L2 and L3) Basic Knowledge in SQL, SSIS / SSRS. Intermediate knowledge in C#. NET or Python or Power Apps or snowflake. Data Management/ETL projects Ability to lead the efficiency improvement ideas and provide required leadership to the team for the same Exhibit a strong sense of urgency for high severity incidents Highly motivated and eager to be part of the Systems team Interest in display technology A passion for finding root cause of problems, even when process is tedious Basic ability to edit dot net scripts a plus Ready to work in rotational shift and shift timings will be from 7am to 4pm & 2pm to 11pm &10. 30pm to 07. 30am also weekend shift (monthly once). Strong communication, presentation and writing skills What you ll receive for the great work you provide: Health Insurance Paid Time Off BB04 Job Category IT Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs. Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: accessibility@flex. com . Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.

: Job Summary As a Full Stack Developer, you will be responsible for designing, developing, and maintaining high-quality software products that meet or exceed our clients expectations. Your primary goal will be to bridge the gap between front-end and back-end development, ensuring seamless integration and overall efficiency. In this Role, Your Responsibilities Will Be: Perform code reviews and ensure the quality of deliverables from the other developers are as per the standards. You would be required to define the end-to-end architecture for certain components when required. Aligning those together with the architect. Develop, test, and maintain high-quality software products by using cutting-edge technologies and best programming practices. Participate in setting up and enforcing code quality standards while conducting code reviews to ensure alignment to the highest standards. Collaborate with multi-functional teams, including designers, developers, and quality assurance engineers to build, refine, and enhance software products. Leverage front-end frameworks and libraries, such as JavaScript, React, Angular, Vue. js, and Bootstrap to create user-friendly interfaces and improve the overall user experience. Apply back-end programming languages and frameworks such as NodeJS, FastAPI, Python, and appropriate database technologies like MS SQL and PostgreSQL to build robust and scalable server-side applications. Maintain a strong knowledge of software development trends and standard methodologies and provide recommendations for continuous improvement. Participate in the full software creation process, from design and development to testing, deployment, and maintenance. Provide production support and troubleshoot application issues as needed. Collaborate with the development team to prioritize tasks, improve processes, and promote knowledge sharing. Who You Are: A competent professional characterized by being action-oriented, consistently pursuing self-development to enhance skills and knowledge. You possess a drive for achieving results, demonstrating a commitment to excellence in their endeavors. Tech-savvy professional adept at leveraging technological tools to streamline processes and enhance productivity. You excel in collaborative efforts, recognizing the value of teamwork and effectively contributing to collective goals. For This Role, You Will Need: 9+ years of Demonstrable experience as a Full Stack Developer, with a solid understanding of both front-end and back-end development concepts. Familiarity with front-end technologies, such as JavaScript, React, Angular, Vue. js, and Bootstrap. Solid experience in back-end programming languages and frameworks, including NodeJS, Django, Python. Proficient knowledge of databases, including MS SQL and PostgreSQL. Excellent problem-solving skills and aptitude to learn new technologies quickly. Strong analytical, communication, and teamwork skills. Ability to work independently and manage multiple tasks simultaneously. Familiarity with best practices in software development, including Agile methodologies and test-driven development. Preferred Qualifications that Set You Apart: Bachelor s degree in computer science or a related field. Strong analytical, communication, and teamwork skills.

The Opportunity Are you an experienced leader with a strong background in technical support, exceptional cross-functional collaboration skills, and a passion for driving continuous improvement? If so, join our dynamic Support Readiness team at Nutanix, where you'll have the opportunity to shape the future of customer experience, mentor a dedicated team, and bridge the gap between Product, Engineering, and Support to deliver exceptional service to our clients. About the Team The Manager, Support Readiness role will be part of the Support Readiness team at Nutanix, located in Bangalore, India. This team comprises highly skilled and passionate Serviceability Engineers dedicated to enhancing product and customer experiences. The culture within the team fosters collaboration, growth, and innovation, with a strong focus on bridging the gaps between Product, Engineering, and Support. The mission of the Support Readiness team is to ensure that customer-facing teams are well-prepared for product launches, updates, and process changes, enabling them to deliver exceptional service to our customers. You will report to the Sr. Manager, Support Readiness, who emphasizes a supportive and empowering leadership style. This manager believes in nurturing team growth, providing mentorship, and inspiring collaboration among team members and stakeholders. The work setup for this role is hybrid, with employees expected to be in the office 2-3 days per week as well as on additional days based on job requirements. This role may require some travel, although specific travel needs will be determined based on project demands and team collaboration efforts. The emphasis will be on maintaining effective communication and support within the team and across other departments. Your Role Lead and develop a high-performing team of Support Readiness Specialists, fostering a culture of collaboration and continuous growth. Coordinate support readiness planning for product launches and updates, ensuring effective communication with product and engineering teams. Serve as the primary liaison between support, product, and engineering to address technical updates and challenges. Develop and track key performance metrics (KPIs) for support readiness, utilizing data for ongoing improvement initiatives. Conduct regular one-on-one meetings to support team member development and career progression. Identify and resolve support challenges through cross-functional collaboration, enhancing service delivery efficiency. Implement scalable processes and tools to improve team productivity and operational efficiency. Foster a culture of excellence by developing training programs that promote continuous learning among team members. What You Will Bring Master's degree in Computer Science, Business, or a related field. 10+ years of experience in technical support or serviceability, with at least 3 years in a managerial role. Strong cross-functional stakeholder management skills with engineering and product teams. Proven technical problem-solving abilities focused on data analysis and metrics interpretation. Exceptional leadership and people management skills, including team coaching and development. Effective communication and influencing skills, capable of presenting to senior leadership. Hands-on experience with product and process improvement methodologies. Familiarity with Nutanix's HCI, virtualization platforms, and CRM tools, along with cloud environment understanding. Work Arrangement Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.

Roles and responsibilities: Need to work with Engineering team to resolve problems. To liaise with product developers to handle escalations. Resolving support Incidents, coming from various channels, in a timely and efficient manner. Investigating the issues conducting a root cause analysis to come up with corrective action, preventive action. Supporting product team in new features, user challenges. Interfacing with customers and vendors whenever required. What are we looking for? To have strong customer focus, proficient in SQL, Database, Excel. To have work experience in support for Cloud web-based application & Android application. To have a sharp troubleshooter's mind & to express problems, causes, diagnosis and solutions in a clear concise manner. To have excellent spoken and written communication skills. Good to have work experience in Fintech / NBFC / IT / E- Commerce / lending / banking domain

Are you looking for a Software Development Engineer role to be part of a dynamic development environment within Amazon, be at the forefront of developing innovative solutions to enhance the Amazon customer experience, and have a direct impact on Amazons bottom line? Amazon Payment Products builds, launches, and manages Amazon branded payment and financial services worldwide. Our offerings are growing rapidly and we are continuously adding new market-leading features and launching new products to enhance the Amazon customer experience. WW Installments aims to build products and features to provide affordable payment options to every Amazon customer across the globe and do it as fast as possible. This is a complex product area with complex technical problems to solve. We aim to solve a very important customer pain point and has high impact. Define, design, and implement multi-tier distributed software applications. Estimate engineering effort, plan implementation, and rollout system changes that meet requirements for functionality, performance, scalability, reliability, and adherence to development goals and principles. Must be able to independently design code and test major features, as well as work jointly with other team members to deliver complex changes. Must be able to effectively collaborate in a fast paced environment with multiple teams in a large organization (software development, QA, Project/Release Management, Build and Release, etc.,). Provide on-call production support for payment platform applications About the team We are part of the WW Installments (WWI) team under Amazon Payment Products organisation. Our vision for the organisation is to build/foster a world class engineering team that delivers the best value to Amazon customers and internal businesses, built on a culture of trust, empowerment, and innovation. Following on this vision, we are building new engineering teams to accelerate and re-imagine how Installment products are built in Amazon. Our goal is to provide affordable payment options to every Amazon customer across the globe and do it as fast as possible. 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience Experience programming with at least one software programming language 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelors degree in computer science or equivalent

resources on Observability tools. Production Support resources with 16*5 support and the ability to be on call on the weekends. App Dynamics / Data Dog / Splunk are the tools for prod support, main tasks are triaging issues, monitoring and dashboarding Should know how to use SNOW, and triage incidents assigned in SNOW. I have added the role and responsibilities below observability specialists in implementing and managing a comprehensive observability platform. Use of AppDynamics, Splunk SignalFX, SiteScope, and ThousandEyes to monitor application performance, infrastructure health, and user experience. Develop and implement observability strategies to enhance system reliability, troubleshoot issues, and optimize performance. Collaborate with cross-functional teams to identify and address performance bottlenecks and ensure alignment with business objectives. Provide leadership and guidance on best practices for observability and performance monitoring.

The Amazon Helpdesk is the first place for Amazon employees to go with technical questions and problems with Amazons desktops, laptops, mobile devices, network services and software. The Amazon Helpdesk works with Amazon and Amazon service managers and other staff to maintain internal solutions and respond to employees technical issues. Additionally, they manage all the on-premise infrastructure including servers, network device, telephony and printers. Amazon.com is looking for a dynamic and motivated IT Support Engineer to join their IT Services Team. If you are customer-focused with strong problem-solving skills and have experience with Chrome OS and Windows environments, we want to talk with you. As a member of the team you will have the opportunity to develop your career by maintaining and supporting Amazon s unique corporate infrastructure, service platforms and employees. This is a challenging role that demands strong communication skills, technical, analytical and problem-solving competencies and most importantly, customer obsession. Provide ticket-based, walk-up and remote Helpdesk support for Amazon s growing multi-site user base and environments. Direct internal and external service provider engagements, as needed, in the processing of support requests for effective and timely resolution of issues. Manage various routine processes such as new hire onboards, computer life cycle management, asset management, computer imaging, hardware warranty support and hardware recycling. Participate in the development, implementation and administration of processes and procedures to ensure the reliability, recoverability, and optimum performance of user hardware and local services. Work in tandem with the rest of the IT Operations team to uphold system SLAs with a rotating On-call schedule for production support issues. Research, procure, vet and deploy new hardware and software solutions. A day in the life Windows/Mac/Linux OS deployment Providing remote tech support User hardware/software/peripheral support LAN troubleshooting and support Hardware procurement and asset management Creating and maintaining documentation The Amazon Helpdesk is the first place for Amazon employees to go with technical questions and problems with Amazons desktops, laptops, mobile devices, network services and software. The Amazon Helpdesk works with Amazon and Amazon service managers and other staff to maintain internal solutions and respond to employees technical issues. Additionally, they manage all the on-premise infrastructure including servers, network device, telephony and printers. Amazon.com is looking for a dynamic and motivated IT Support Engineer to join their IT Services Team. If you are customer-focused with strong problem-solving skills and have experience with Chrome OS and Windows environments, we want to talk with you. As a member of the team you will have the opportunity to develop your career by maintaining and supporting Amazon s unique corporate infrastructure, service platforms and employees. This is a challenging role that demands strong communication skills, technical, analytical and problem-solving competencies and most importantly, customer obsession. 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience Experience troubleshooting integrated and interdependent computer systems Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications Experience in a dynamic environment with a high degree of customer service

Context & Mission: Within the OINIS IT / Activation , you will join a dynamic and international team responsible for developing applications that deliver and manage network services on both physical and virtual infrastructures As part of the development of our RCD (Resource Capability Delivery) component, we are looking for a Senior Java Full Stack Developer who is experienced, autonomous, and proactive, and capable of working in a cloud-native, distributed, microservices-based environment You will collaborate closely with colleagues located in Slovakia, Morocco, and France, and contribute to an impactful international project at the heart of network automation challenges Technical Environment: Languages & Frameworks: Java, Quarkus (microservices framework) Architecture: Cloud-native, Microservices, Containerization with Kubernetes Databases: MariaDB/Postgres Messaging: Kafka Security: HashiCorp Vault CI/CD: GitLab CI, GitOps-based automated pipelines Workflow/Orchestration: BPMN (Camunda or Kogito) Methodology: Agile (Scrum) within a SAFe Agile Release Train (ART) Team & Collaboration: Multidisciplinary team of ~6 people including Product Owner, Scrum Master, Tech Lead, Developers, DevOps Engineers Daily collaboration with team members across India, Slovakia, Morocco, and France English is the working language for daily communication, demos, and production support Profile Masters degree (or equivalent) in Computer Science or related field Minimum 8 years of experience in Java backend development (or similar) Proven expertise in full stack development in Agile environments Strong experience with CI/CD, DevOps practices, and cloud-native architectures Comfortable working in complex, distributed technical environments Strong interpersonal and communication skills, able to collaborate in multicultural teams Key Skills Java / Quarkus - Expert level Microservices / Kubernetes - Advanced level BPMN / Camunda / Kogito - Good knowledge or willingness to learn Kafka, MariaDB - Advanced level Vault / Security - Appreciated Git, GitLab CI, GitOps - Appreciated Agile / SAFe / Scrum - Appreciated English - Fluent (spoken & written) Hosted Wholesale OINIS

We have an exciting opportunity for you to advance your career in digital payments with Chase. Join our dynamic team where your expertise will drive innovation and enhance customer experiences. We offer a collaborative environment with opportunities for career growth and impactful projects. As a Product Manager within the Banking Payments Product Team, you will support our Account Transfers payment product. You will play a crucial role in satisfying our customers transactional needs through secure, simple, and convenient digital technologies, making digital their channel of choice Job Responsibilities Manage and develop Account Transfers payments product across various channels. Engage with multiple LOBs and Digital Services areas to build strong relationships. Assume Product Owner roles in leading Account Transfers product scrum teams. Provide direct input into Chase s Digital Product Development roadmap. Collaborate with Technology and Design teams to lead product development efforts. Manage product backlog, production support, and issue resolution. Document product requirements and communicate them to the development team. Monitor product performance and publish regular executive reports. Work with cross-functional partners to strengthen product controls and compliance. Required Qualifications, Capabilities, and Skills 7+ years of experience in product management or agile transformation. Strong background in financial industry, payments, or digital technologies. Passion for digital payments, P2P, ACH, and Accounts Aggregation. Experience working on agile-enabled teams. Excellent analytical skills and ability to present data-driven recommendations. Strong presentation skills and effective communication with all management levels. Preferred Qualifications, Capabilities, and Skills Bachelors degree required; Masters/MBA degree preferred. We have an exciting opportunity for you to advance your career in digital payments with Chase. Join our dynamic team where your expertise will drive innovation and enhance customer experiences. We offer a collaborative environment with opportunities for career growth and impactful projects. As a Product Manager within the Banking Payments Product Team, you will support our Account Transfers payment product. You will play a crucial role in satisfying our customers transactional needs through secure, simple, and convenient digital technologies, making digital their channel of choice Job Responsibilities Manage and develop Account Transfers payments product across various channels. Engage with multiple LOBs and Digital Services areas to build strong relationships. Assume Product Owner roles in leading Account Transfers product scrum teams. Provide direct input into Chase s Digital Product Development roadmap. Collaborate with Technology and Design teams to lead product development efforts. Manage product backlog, production support, and issue resolution. Document product requirements and communicate them to the development team. Monitor product performance and publish regular executive reports. Work with cross-functional partners to strengthen product controls and compliance. Required Qualifications, Capabilities, and Skills 7+ years of experience in product management or agile transformation. Strong background in financial industry, payments, or digital technologies. Passion for digital payments, P2P, ACH, and Accounts Aggregation. Experience working on agile-enabled teams. Excellent analytical skills and ability to present data-driven recommendations. Strong presentation skills and effective communication with all management levels. Preferred Qualifications, Capabilities, and Skills Bachelors degree required; Masters/MBA degree preferred.

Detailed JD *(Roles and Responsibilities) 4+ years of Experience in AS400 technologies Should have hands on experience in RPG, RPGLE, CL, CLLE, SQLLE, DB2/400 Should have production support and development experience. Should work on weekends Mandatory skills* RPG, RPGLE, CL, CLLE, DB2/400

Key Responsibilities: 1. Production support: Maintenance (create/change/close) of the Master Data objects, related SAP tables, and attributes in ERD/Horizon (reporting system): Posting Objects, DXC Management Hierarchy, Product (Offering) Hierarchy, Industry, Posting Object Groupings (POG), P&L reporting logic (BSD), Cost Stack Timely processing of the Master Data requests with quality and following respective workflows. Cooperate with the IT team on the Master Data maintenance and cycles. 2. Follow the Master Data policies and support Internal Controls, including SOX controls. Maintain required audit documentation. 3. Support Internal and SOX audits - provide necessary documentation and process related information. 4. Supporting end users on their Master Data queries, mainly related to the Master Data request process. 5. Supporting compliance and other internal projects that require Master Data actions, including testing of updates to the systems and processes. 6. Supporting Master Data hygiene through necessary validations and clean-up projects. Knowledge & Skill Requirements - Technical: 1. Finance Master Data Team specifics: Understanding of SAP systems and master data maintenance solutions in SAP. Strong knowledge of SAP master data concepts/objects: Company Code, Profit Center, Cost Centers, WBS/Projects, Client/Customer, GL account, etc. 2. Sale Master Data specifics: Understanding Sales Master Data structure: Sales Org structure, accounts, opportunities, etc. Understanding of external references used in DXC reporting, e.g. Duns & Bradstreet database. 3. Understanding of the DXC Master Data-related processes and policies. 4. Understanding DXC Master Data structures, dependencies, and their impact on financial reporting. 5. Understand the integration and impact of changes for Sales Master Data with Finance, Solutioning, Product Taxonomy, and Reporting. 6. Very good command of business tools and Microsoft Office applications (MS Teams, Excel, SharePoint). Working knowledge of other tools like Microsoft Power Products is desirable. Knowledge & Skill Requirements - Soft Skills: 1. Excellent verbal and written English skills. Fluency in other local languages is desirable (based on location) but not required. 2. Ability to communicate effectively, in person and virtually, both in writing and verbally, with Master Data users at different management levels. Employees at the manager level are expected to be able to interact effectively with DXC Vice Presidents, as needed. 3. Ability to plan and run effective in-person and virtual meetings with multiple participants. 4. Ability to develop process documentation and explain the supported process and master data to the master data users, auditors, and other stakeholders. 5. At a senior analyst and manager level: the ability to develop Master Data-related training materials and deliver them effectively to the Master Data users community. 6. Analytical skills. 7. Project management skills (especially at the manager level). 8. Result Oriented. Ability to meet deadlines. Education & Experience Requirements: 1. Work Experience: 3-5 years of work experience, gained at DXC or other large global public company, in SAP or Master Data roles, or accounting/finance with exposure to Master Data topics. 2. Education: - Undergraduate college degree (at a minimum) in computer/IT engineering or finance. - SAP-related training or certificates would be an advantage. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive.

Key Responsibilities: 1. Production support: Maintenance (create/change/close) of the Master Data objects, related SAP tables, and attributes in ERD/Horizon (reporting system): Posting Objects, DXC Management Hierarchy, Product (Offering) Hierarchy, Industry, Posting Object Groupings (POG), P&L reporting logic (BSD), Cost Stack Timely processing of the Master Data requests with quality and following respective workflows. Cooperate with the IT team on the Master Data maintenance and cycles. 2. Follow the Master Data policies and support Internal Controls, including SOX controls. Maintain required audit documentation. 3. Support Internal and SOX audits - provide necessary documentation and process related information. 4. Supporting end users on their Master Data queries, mainly related to the Master Data request process. 5. Supporting compliance and other internal projects that require Master Data actions, including testing of updates to the systems and processes. 6. Supporting Master Data hygiene through necessary validations and clean-up projects. Knowledge & Skill Requirements - Technical: 1. Finance Master Data Team specifics: Understanding of SAP systems and master data maintenance solutions in SAP. Strong knowledge of SAP master data concepts/objects: Company Code, Profit Center, Cost Centers, WBS/Projects, Client/Customer, GL account, etc. 2. Sale Master Data specifics: Understanding Sales Master Data structure: Sales Org structure, accounts, opportunities, etc. Understanding of external references used in DXC reporting, e.g. Duns & Bradstreet database. 3. Understanding of the DXC Master Data-related processes and policies. 4. Understanding DXC Master Data structures, dependencies, and their impact on financial reporting. 5. Understand the integration and impact of changes for Sales Master Data with Finance, Solutioning, Product Taxonomy, and Reporting. 6. Very good command of business tools and Microsoft Office applications (MS Teams, Excel, SharePoint). Working knowledge of other tools like Microsoft Power Products is desirable. Knowledge & Skill Requirements - Soft Skills: 1. Excellent verbal and written English skills. Fluency in other local languages is desirable (based on location) but not required. 2. Ability to communicate effectively, in person and virtually, both in writing and verbally, with Master Data users at different management levels. Employees at the manager level are expected to be able to interact effectively with DXC Vice Presidents, as needed. 3. Ability to plan and run effective in-person and virtual meetings with multiple participants. 4. Ability to develop process documentation and explain the supported process and master data to the master data users, auditors, and other stakeholders. 5. At a senior analyst and manager level: the ability to develop Master Data-related training materials and deliver them effectively to the Master Data users community. 6. Analytical skills. 7. Project management skills (especially at the manager level). 8. Result Oriented. Ability to meet deadlines. Education & Experience Requirements: 1. Work Experience: 3-5 years of work experience, gained at DXC or other large global public company, in SAP or Master Data roles, or accounting/finance with exposure to Master Data topics. 2. Education: - Undergraduate college degree (at a minimum) in computer/IT engineering or finance. - SAP-related training or certificates would be an advantage. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive.

Job Title: Sr. Product Support Engineer (TCF) Job Description We are seeking an experienced, motivated, creative Lead Production Support Project to join our Cognitive/AI Automation Support team to support AI solutions using MERN Stack, Java/J2EE across our 450+ market-leading customer base. This role requires a high degree of independent execution, hands-on technical leadership of teams, ownership and responsibility for customer success. The support engineer is expected to be highly resourceful at swiftly executing Support tasks along development with high quality coding standards. This is a varied role which offers exposure to a wide range of technologies. A commitment to collaborative problem solving, sophisticated design, and delivering quality product(s) is essential. Key Duties and Responsibilities Support and Maintain Applications: Provide ongoing support and maintenance for applications, modules, and tasks using MERN Stack & Java/J2EE and related technologies. Technical Leadership: Offer technical guidance to the support team, stepping in to assist with coding and troubleshooting as needed. Requirement Analysis: Understand and translate business requirements into technical specifications. Issue Resolution: Identify and resolve bottlenecks and bugs, ensuring smooth operation of applications. Collaboration: Work closely with internal team members, shared services teams (e.g., Server team, Network, etc.), and external stakeholders throughout the project lifecycle. Environment Setup: Perform necessary end-to-end setup (software and middleware) on development, testing, and production environments. Quality Assurance: Conduct code reviews to ensure high-quality deliverables and adherence to best practices. Knowledge Sharing: Promote and practice knowledge sharing within the team. Flexible Work Hours: Be prepared to work in flexible time zones as per client requirements. AI Application Support: Support AI application deployment and operations in production environments. Qualifications and Experience Required Bachelor s Degree in Computer Science required; Master s degree preferred. 10+ years of enterprise application development & Support experience in various development roles and technologies. Strong development experience in Restful Web Services using Spring or Jersey Frameworks. Strong development experience using any ORM (JPA/Hibernate). Knowledge of MERN stack with SQL Server. Knowledge of Cloud hosting. Prior web development experience using HTML5, CSS, AJAX/JQuery, and AngularJS/DOJO preferred. Demonstrable working knowledge of CI/Build tools like Maven, Ant, and Jenkins. Strong knowledge of Test Driven Development. Solid foundation and experience in agile development methodology. Exposure to any unit test framework like Junit/Test NG and Mocking frameworks (e.g., Mockito). Knowledge of design patterns, including Java and J2EE design patterns. Familiarity with mainstream application servers like WebSphere 8.0 and Apache Tomcat. Working knowledge of UNIX commands and scripting. Development experience in cognitive technologies such as IBM Watson, Amazon Alexa, and Microsoft LUIS preferred. Proven experience in SQL and Database programming. Excellent written and verbal communication skills. Must be able to effectively communicate across all levels of the organization regarding all aspects of a project solution with managers, clients, and project teams. Strong interpersonal abilities to collaborate across teams. Creative thinking and innovative problem-solving skills. Experience/knowledge of the entire software lifecycle process/SDLC. Experience developing and deploying solutions/applications across various environments (on-premises and cloud, e.g., AWS, Azure, Amazon, etc.). Experience in the contact center domain and multi-channel customer engagement platforms like Genesys, eGain, and Avaya preferred. Location: IND Gurgaon B14-18 Flr Work-at-Home Language Requirements: Time Type: Full time

SAP BI Senior Consultant Responsibilities include: Providing input and guidance on proposing, evaluating, and selecting appropriate design alternatives which meet requirements and are consistent with our current standards and processes Participating in business requirements and design review sessions Designing, as well as providing consulting and oversight for the design of data model solutions Extracting, transforming and loading data into SAP BW & Datasphere Developing, testing, debugging Datasphere data loads and reporting solutions Capturing and migrating transports across development and testing landscapes to production Developing documentation including but not limited to test scripts, health checks, etc. Mentoring and transferring knowledge to less experienced team members Assist with developing estimates and describing solutions during the proposal process Experience with root cause analysis in the context of production support responsibilities Experience Minimum 7 years experience developing Business Intelligence (BI) and Analytical Solutions 5+ years experience utilizing SAP BW, Datasphere and SAP Analysis for office to implement complex analytical solutions which may access data from multiple sources Experience creating extract/transform/load processes from data sources including SAP R/3, SAP BW, MS SQL Server as well as other data sources Experience in migration project from an ECC/BW landscape to an S/4HANA with Datasphere/SAC landscape Solid experience developing complex data models Knowledge of SAP Analytics Cloud and SAP Analytics Cloud Planning is a plus but not required Development/Testing/Processes: Extract, transform and load data from multiple data sources into the SAP BW System Design, build, test and debug Data Warehousing solutions based upon specified requirements Good understanding of implementation standards Use of Cloud ALM system for migrating transports throughout landscape Understanding of best practices for deployment process Tune data loads and reporting for efficient performance Skills: Developing effective Multi-dimensional data models Developing front end reports using SAP Analytics Cloud and Analysis for Office technology Utilizing ABAP, SQL and or Python language to meet complex business requirements Well-developed analytical trouble-shooting skills General: Effective communication skills (written, verbal, and listening) Good problem solving and testing skills Comfortable interfacing with end users SAP BI Senior Consultant

Number of Openings 1 ECMS ID in sourcing stage 520779 Assignment Duration 4-6 months Total Yrs. of Experience 8+yrs Relevant Yrs. of experience 8+yrs Detailed JD (Roles and Responsibilities) 8+ years of hands-on experience in SAP FICO with expertise in Revenue Accounting & Reporting (RAR). Provide business analysis and production support in functions and processes for SAP FI/CO, AP, AR, Tax, Payment Run and Banking setup. Experience in SAP S/4HANA finance support activities and knowledge in Incident, change and problem management. Work closely with cross-functional teams (finance, IT, business stakeholders) to implement solutions, resolve issues, and improve business processes related to revenue accounting and reporting. Experience with SAP FI integration with CO, MM, SD. Knowledge of SAP SD (Sales & Distribution) integration with FICO & RAR. Understanding of SAP RAR functionalities, contract management, revenue recognition rules, and event-based revenue recognition. Strong troubleshooting skills and ability to work in a dynamic environment. Background Jobs handling Month end and year end closing activities Knowledge in Open Text is added advantage Mandatory skills SAP FICO Desired/ Secondary skills SAP FICO Domain SAP FICO Delivery Anchor for tracking the sourcing tistics, technical evaluation, interviews, and feedback etc. Nagaraju Chapa Work Location given in ECMS ID Hyderabad BG Check (Before OR After onboarding) Post on boarding

ECMS Req # 532042 Number of Openings 1 Duration of Hiring 6 Months No of years experience Total 8 + Years Detailed job description - Skill Set: Person with hands on experience 6+ years Strong MSCA( Must) and OAF( preferable). JAVA and PL/SQL and development of RICE modules. Experience in P2P , Inventory , Contracts ,Mobile Supply chain desirable. Additional skills (Good to have) :- Oracle workflow, AME. Design, develop, and maintain MSCA applications and mobile interfaces. Customize Oracle EBS modules related to Inventory, Shipping, Receiving, and Manufacturing. Develop and support RICEW components (Reports, Interfaces, Conversions, Extensions, Workflows). Integrate MSCA with barcode scanners and mobile devices. Mandatory Skills(2-3)ONLY Collaborate with functional teams to gather requirements and deliver technical solutions. Perform unit testing, system integration testing, and support UAT. Provide production support and resolve technical issues related to MSCA. Good to Have Skills Strong experience with Oracle EBS R12 (especially Inventory, WMS, and Auto/ Manufacturing). Expertise in MSCA architecture and mobile device integration. Proficiency in PL/SQL, Oracle Forms/Reports, XML Publisher, and Workflow Builder. Experience with Java and J2EE for mobile customizations Familiarity with barcode scanning technologies and RF device configurations. Knowledge of Oracle APIs and Interface Tables. Experience with Unix/Linux shell scripting and SQL*Loader. Strong problem-solving and analytical skills. Vendor Billing range(INR PER DAY) 10000 INR/ Day BGV Check(pre/Post)onboarding Post onboarding Joining time /notice period Immediate Shift timing General Work Location Work From Office - Hybrid Mode Client Interview / F2F Applicable No

[{"Salary":null , "Remote_Job":false , "Posting_Title":"Account Manager" , "Is_Locked":false , "City":"Hyderabad" , "Industry":"Financial Services","Job_Description":" About the Role: The Account Manager at Actlogica plays a critical role inmaintaining strong client relationships by ensuring smooth operations andresolution of functional/technical issues. Will acts as the primary point ofcontact between clients and internal teams, ensuring client satisfaction,prompt issue resolution, and effective communication. Key Responsibilities: Develop, document, and implement robustproduction support processes to ensure efficiency and consistency. Establish workflows for incident management,problem resolution, and change control. Periodically review and optimize processes forscalability and alignment with business objectives. Provide strategic direction and leadership tothe production support team. Act as the escalation point for critical issuesand ensure timely resolution. Foster a culture of ownership, accountability,and continuous improvement within the team. Oversee the creation of Management InformationSystem (MIS) reports to track team performance, SLA adherence, and issuetrends. Present actionable insights and recommendationsto senior management based on data analysis. Ensure transparency in reporting and communicatekey metrics to stakeholders. Recruit, mentor, and manage a high-performingproduction support team. Conduct regular performance reviews and provideconstructive feedback. Identify skill gaps and organize trainingprograms to upskill team members. Stay updated on the latest technologies, tools,and industry best practices relevant to production support. Encourage the team to participate in learningprograms and certifications. Drive post-incident reviews to extract learningsand avoid recurrence. Regularly engage with customers to gatherfeedback on support services. Implement measures to address customer concernsand enhance satisfaction. Develop a customer-first mindset within the teamto ensure a positive experience. Align production support strategies with thecompany\u2019s growth objectives. Partner with cross-functional teams to ensureseamless integration of new products or services into production. Proactively identify opportunities to reduceoperational costs and improve support efficiency. Requirements Ideal Candidate Profile: Financial Services Expertise: Previousexperience in the financial services industry is required, with a focus on theCapital Market domain. Should keep self-aware of compliance aspects andregulator updates. Certifications: Preference for candidates whohave passed the NISM V Exam or have similar credentials. Analytical Skills: Strong understanding offinancial concepts, with the ability to analyze user challenges and explainsolutions across various levels of financial literacy. Empathy & Communication: Ability toempathize with users and articulate issues clearly in both written and spokenEnglish. Preferred Domain Experience: Asset Types: Exposure to Mutual Funds, DirectEquity, Bonds, PMS, AIF, Fixed Deposits, and Loans. Wealth and Asset Management Ecosystem:Familiarity with operations related to Stock Brokers, RTAs (CAMS and Karvy),and Exchanges (BSE and NSE). Specialized Knowledge: Understanding ofCorporate Actions, and their implications, Computation of portfolio performance

Overview The Associate Team Leader, Technical Analyst plays a critical role in aligning business objectives with technical solutions by leading a team of Technical Analysts. This role is responsible for guiding the team in gathering, analysing, and documenting business requirements, while also identifying and evaluating alternative solutions. The individual will act as a key liaison between business stakeholders and technical teams, ensuring clarity and continuity throughout the Software Development Life Cycle (SDLC). Additionally, the role supports development and testing efforts to ensure that solutions meet business needs and quality standards. Key Accountabilities and main responsibilities Strategic Focus Analyse Business Requirement Documents to identify technical solutions in consultation with the Solution Consultants and IT Architects considering all databases, application, business process and system implications. Liaise with key Business Stakeholders to provide expertise, and to seek clarification on, Business Requirements. Be involved in the application design process, ensuring each system component is well written, performant and ensuring scalability by making applications multi-instance where appropriate. Develop solution design that meets business requirements and is understood by Development and Testing Teams. Lead to solution decisions discussion with the solution consultants to reach the right solution. Investigate and consult on pragmatic alternatives for short, medium- and long-term solutions to a problem. Identify and implement improvements to processes and procedures within the team and greater IT group. Work and collaborate with third and/or vendor parties to deliver integrated system solutions. Be flexible to change and be able to adapt to changing priorities. Operational Management Work collaboratively with project managers and release managers to engage the right Technical Analyst resources, plan, prioritise and allocate the tasks to the team. Provide Technical Specification effort estimates. Investigate, gather and document technical solutions for enhancements to Systems. Provide specialist expertise on a specification design criterion to developers and test analysts for all supported Systems. Arrange and chair Business and Technical meetings, where required, to facilitate technical solution outcomes. Complete Functional Specifications and/or Technical Specifications. Complete Traceability matrixes as part of Solution Design alignment with Business Requirements and other IT delivery teams, as required. Assist with any of the SDLC Dev & testing phases to provide clarifications and respond to enquiries. Assist with escalated Production Support issues and conduct root cause analysis. Design, prepare and conduct formal and informal training sessions with wider Technical Analyst team and Learning and Development team. Provide review and guidance on solution analysis and estimations. Participate into peer reviews of the documents created and update templates as required as per the best practices and feedback process. Logging and accessing technical solutions within the JIRA database and thoroughly documenting the status of all client liaisons and communications. Deliver high quality documentation as per the documentation standards. Demonstrate strong analytical skills to analyse, isolate and interpret business needs and provide constructive input into the development of appropriate technical solutions. Acts as a SPOC for business teams and technology teams. People Leadership Lead and manage a team of Technical Analysts. Mentor less experienced technical analysts, including developing and delivering training. Cross skill the Technical Analyst team to ensure Business and Technical knowledge is shared when applicable Leading a team of Technical Analysts to ensure Business and Technical knowledge is shared. Review Technical analyst resume and prepare and lead Technical Analysts interviews. Engages with people in a fair, calm and consistent manner. Set clear, realistic goals, objectives and performance standards for both self & the team. Regularly meet the Technical Analyst team members individually to provide them feedback and guidance. Organise and prepare performance review sessions and work with the team on their development plan and career. Governance & Risk Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against. Regularly check team recording time to ensure timesheets are accurate and updated as required. Adhere to system design best practices. Publish daily/weekly reports with the Project teams. Setup Spec/FRD Review best practices. Adhere to all MUFG Retirement Solutions standards, policies and procedures. The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience & Personal Attributes Experience 12+ years of relevant experience in Technical Analyst or equivalent role in system analysis and design. Business and Technical Analysis experience and/or product knowledge in Superannuation, Insurance, Managed Funds and Registry Services highly desirable. Working knowledge of SQL, MS office products is a Must. Exposure to tools like Azure DevOps, JIRA, Visio, FIGMA is preferred. Experience in providing High level estimates using various techniques. Solid understanding of system analysis and design principles. Sound understanding of IT application and system design best practice. A good understanding of structured project delivery methodologies. The individual shall demonstrate below technical skills (one or many) Java Aligned Technologies: OOPS XML Schema and JSON Schema Design SOAP UI .Net Aligned Technologies: API and WebServices XML Schema and JSON Schema Design Swagger, SOAP UI and RAML 2.0 .Net design principles is highly desirable. Pega: Working knowledge of PEGA or similar business process automation systems is required. Knowledge on CRM or similar platforms is preferred. Personal Attributes Excellent leadership skills. Ability to delegate, inspire, motivate and communicate effectively with the team. Ability to learn new technologies and be able to work and deliver high quality documentation in a challenging environment. Sound organisational skills, with the ability to prioritise conflicting tasks to meet strict deadlines. Work within a team assisting in: Timely completion of task assigned. Effective technology usage for problem solving. Introduce Innovation to solve business challenges. Effective verbal and written communication skills, needed to communicate with global teams/stakeholders. Practical and simple problem-solving approach. Willingness to accept responsibility and be accountable for service provided. Effective Team player with collaborative skills, learning and proactive attitude. Experience working in an outsourced or offshored environment. Self-motivated with a strong team spirit. Adaptability to working hours in order to meet business needs. Overview The Associate Team Leader, Technical Analyst plays a critical role in aligning business objectives with technical solutions by leading a team of Technical Analysts. This role is responsible for guiding the team in gathering, analysing, and documenting business requirements, while also identifying and evaluating alternative solutions. The individual will act as a key liaison between business stakeholders and technical teams, ensuring clarity and continuity throughout the Software Development Life Cycle (SDLC). Additionally, the role supports development and testing efforts to ensure that solutions meet business needs and quality standards. Key Accountabilities and main responsibilities Strategic Focus Analyse Business Requirement Documents to identify technical solutions in consultation with the Solution Consultants and IT Architects considering all databases, application, business process and system implications. Liaise with key Business Stakeholders to provide expertise, and to seek clarification on, Business Requirements. Be involved in the application design process, ensuring each system component is well written, performant and ensuring scalability by making applications multi-instance where appropriate. Develop solution design that meets business requirements and is understood by Development and Testing Teams. Lead to solution decisions discussion with the solution consultants to reach the right solution. Investigate and consult on pragmatic alternatives for short, medium- and long-term solutions to a problem. Identify and implement improvements to processes and procedures within the team and greater IT group. Work and collaborate with third and/or vendor parties to deliver integrated system solutions. Be flexible to change and be able to adapt to changing priorities. Operational Management Work collaboratively with project managers and release managers to engage the right Technical Analyst resources, plan, prioritise and allocate the tasks to the team. Provide Technical Specification effort estimates. Investigate, gather and document technical solutions for enhancements to Systems. Provide specialist expertise on a specification design criterion to developers and test analysts for all supported Systems. Arrange and chair Business and Technical meetings, where required, to facilitate technical solution outcomes. Complete Functional Specifications and/or Technical Specifications. Complete Traceability matrixes as part of Solution Design alignment with Business Requirements and other IT delivery teams, as required. Assist with any of the SDLC Dev & testing phases to provide clarifications and respond to enquiries. Assist with escalated Production Support issues and conduct root cause analysis. Design, prepare and conduct formal and informal training sessions with wider Technical Analyst team and Learning and Development team. Provide review and guidance on solution analysis and estimations. Participate into peer reviews of the documents created and update templates as required as per the best practices and feedback process. Logging and accessing technical solutions within the JIRA database and thoroughly documenting the status of all client liaisons and communications. Deliver high quality documentation as per the documentation standards. Demonstrate strong analytical skills to analyse, isolate and interpret business needs and provide constructive input into the development of appropriate technical solutions. Acts as a SPOC for business teams and technology teams. People Leadership Lead and manage a team of Technical Analysts. Mentor less experienced technical analysts, including developing and delivering training. Cross skill the Technical Analyst team to ensure Business and Technical knowledge is shared when applicable Leading a team of Technical Analysts to ensure Business and Technical knowledge is shared. Review Technical analyst resume and prepare and lead Technical Analysts interviews. Engages with people in a fair, calm and consistent manner. Set clear, realistic goals, objectives and performance standards for both self & the team. Regularly meet the Technical Analyst team members individually to provide them feedback and guidance. Organise and prepare performance review sessions and work with the team on their development plan and career. Governance & Risk Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against. Regularly check team recording time to ensure timesheets are accurate and updated as required. Adhere to system design best practices. Publish daily/weekly reports with the Project teams. Setup Spec/FRD Review best practices. Adhere to all MUFG Retirement Solutions standards, policies and procedures. The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience & Personal Attributes Experience 12+ years of relevant experience in Technical Analyst or equivalent role in system analysis and design. Business and Technical Analysis experience and/or product knowledge in Superannuation, Insurance, Managed Funds and Registry Services highly desirable. Working knowledge of SQL, MS office products is a Must. Exposure to tools like Azure DevOps, JIRA, Visio, FIGMA is preferred. Experience in providing High level estimates using various techniques. Solid understanding of system analysis and design principles. Sound understanding of IT application and system design best practice. A good understanding of structured project delivery methodologies. The individual shall demonstrate below technical skills (one or many) Java Aligned Technologies: OOPS XML Schema and JSON Schema Design SOAP UI .Net Aligned Technologies: API and WebServices XML Schema and JSON Schema Design Swagger, SOAP UI and RAML 2.0 .Net design principles is highly desirable. Pega: Working knowledge of PEGA or similar business process automation systems is required. Knowledge on CRM or similar platforms is preferred. Personal Attributes Excellent leadership skills. Ability to delegate, inspire, motivate and communicate effectively with the team. Ability to learn new technologies and be able to work and deliver high quality documentation in a challenging environment. Sound organisational skills, with the ability to prioritise conflicting tasks to meet strict deadlines. Work within a team assisting in: Timely completion of task assigned. Effective technology usage for problem solving. Introduce Innovation to solve business challenges. Effective verbal and written communication skills, needed to communicate with global teams/stakeholders. Practical and simple problem-solving approach. Willingness to accept responsibility and be accountable for service provided. Effective Team player with collaborative skills, learning and proactive attitude. Experience working in an outsourced or offshored environment. Self-motivated with a strong team spirit. Adaptability to working hours in order to meet business needs.

Overview Working as an integral part of the Technical Analyst team you will provide analysis of business requirements to produce techno-functional specifications for required system changes. The individual will assist the business with clarifying requirements and identifying alternative solutions. This role will also support the Development and Test team members throughout the Software Development Life Cycle. Key Accountabilities and main responsibilities Strategic Focus Analyse Business Requirement Documents to identify technical solutions in consultation with the IT Architects and Solution Consultants considering all databases, application, business process and system implications. Liaise with key Business Stakeholders to provide expertise, and to seek clarification on Business Requirements. Operational Management Investigate, gather and document requirements for enhancements to Systems. Provide specialist expertise on a specification design criterion to developers and test analysts for all supported Systems. Arrange and chair Business and Technical meetings, where required, to facilitate technical solution outcomes. Complete Functional Specifications and/or Technical Specifications. Ensure solution/technical design meets business requirements and solution is understood by Development and Test Teams. Perform peer review and sign-off of business and technical SDLC deliverables for other team members. Assist with any of the SDLC testing phases to provide clarifications and respond to enquiries. Assist with escalated Production Support issues and conduct root cause analysis. Provide Technical Specification effort estimates. Be proactive in identifying and implementing improvements to processes and procedures within the team and greater IT group. Manage and balance client and stakeholder expectations and report and escalate where needed. Logging and accessing technical solutions within the JIRA database and thoroughly documenting the status of all client liaisons and communications. Deliver high quality documentation as per the documentation standards. Demonstrate strong analytical skills in order to analyse, isolate and interpret business needs and provide constructive input into the development of appropriate technical solutions. Governance & Risk Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against. Individual should adhere to system design best practices. Adhere to all MUFG Retirement Solutions standards, policies and procedures. The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience & Personal Attributes Experience 5+ Years of demonstrable high competency as Technical Analyst or equivalent role Business and Technical Analysis experience and/or product knowledge in Superannuation, Insurance, Managed Funds and Registry Services highly desirable. Working knowledge of SQL, MS office products is a Must. Exposure to tools like Azure DevOps, JIRA, Visio, FIGMA is preferred. A good understanding of structured project delivery methodologies The individual shall demonstrate below technical skills (one or many) Java Aligned Technologies: OOPS XML Schema and JSON Schema Design SOAP UI .Net Aligned Technologies: API and WebServices XML Schema and JSON Schema Design Swagger, SOAP UI and RAML 2.0 .Net design principles is highly desirable. Pega: Working knowledge of PEGA or similar business process automation systems is required Knowledge on CRM or similar platforms is preferred. Personal Attributes Work within a team assisting in: Timely completion of task assigned. Effective technology usage for problem solving. Introduce Innovation to solve business challenges. Effective verbal and written communication skills, needed to communicate with global teams/stakeholders. Practical and simple problem-solving approach. Willingness to accept responsibility and be accountable for service provided. Analytical and Systematic approach to work Effective Team player with collaborative skills, learning and proactive attitude. Overview Working as an integral part of the Technical Analyst team you will provide analysis of business requirements to produce techno-functional specifications for required system changes. The individual will assist the business with clarifying requirements and identifying alternative solutions. This role will also support the Development and Test team members throughout the Software Development Life Cycle. Key Accountabilities and main responsibilities Strategic Focus Analyse Business Requirement Documents to identify technical solutions in consultation with the IT Architects and Solution Consultants considering all databases, application, business process and system implications. Liaise with key Business Stakeholders to provide expertise, and to seek clarification on Business Requirements. Operational Management Investigate, gather and document requirements for enhancements to Systems. Provide specialist expertise on a specification design criterion to developers and test analysts for all supported Systems. Arrange and chair Business and Technical meetings, where required, to facilitate technical solution outcomes. Complete Functional Specifications and/or Technical Specifications. Ensure solution/technical design meets business requirements and solution is understood by Development and Test Teams. Perform peer review and sign-off of business and technical SDLC deliverables for other team members. Assist with any of the SDLC testing phases to provide clarifications and respond to enquiries. Assist with escalated Production Support issues and conduct root cause analysis. Provide Technical Specification effort estimates. Be proactive in identifying and implementing improvements to processes and procedures within the team and greater IT group. Manage and balance client and stakeholder expectations and report and escalate where needed. Logging and accessing technical solutions within the JIRA database and thoroughly documenting the status of all client liaisons and communications. Deliver high quality documentation as per the documentation standards. Demonstrate strong analytical skills in order to analyse, isolate and interpret business needs and provide constructive input into the development of appropriate technical solutions. Governance & Risk Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against. Individual should adhere to system design best practices. Adhere to all MUFG Retirement Solutions standards, policies and procedures. The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience & Personal Attributes Experience 5+ Years of demonstrable high competency as Technical Analyst or equivalent role Business and Technical Analysis experience and/or product knowledge in Superannuation, Insurance, Managed Funds and Registry Services highly desirable. Working knowledge of SQL, MS office products is a Must. Exposure to tools like Azure DevOps, JIRA, Visio, FIGMA is preferred. A good understanding of structured project delivery methodologies The individual shall demonstrate below technical skills (one or many) Java Aligned Technologies: OOPS XML Schema and JSON Schema Design SOAP UI .Net Aligned Technologies: API and WebServices XML Schema and JSON Schema Design Swagger, SOAP UI and RAML 2.0 .Net design principles is highly desirable. Pega: Working knowledge of PEGA or similar business process automation systems is required Knowledge on CRM or similar platforms is preferred. Personal Attributes Work within a team assisting in: Timely completion of task assigned. Effective technology usage for problem solving. Introduce Innovation to solve business challenges. Effective verbal and written communication skills, needed to communicate with global teams/stakeholders. Practical and simple problem-solving approach. Willingness to accept responsibility and be accountable for service provided. Analytical and Systematic approach to work Effective Team player with collaborative skills, learning and proactive attitude.

Job Title: CBS Project Lead Location: Client Site - Belapur, Navi Mumbai Work Mode: On-site only (Work from Home not allowed) Working Schedule: As per Domestic Banking Calendar (All Saturdays working except 2nd & 4th; banking holidays applicable) Job Summary: We are seeking an experienced CBS Project Lead with a strong background in Core Banking Solutions (CBS) to lead delivery, maintenance, and client engagement activities. The ideal candidate will have extensive experience in the BFSI domain and proven leadership in handling large teams and managing business-critical projects. Key Responsibilities: Lead a team of 20+ members, managing CBS software deliveries, maintenance, code reviews, release management, and production support. Engage directly with clients (AGM/DGM levels) to understand requirements and deliver solutions that meet or exceed expectations. Handle client communication, requirement analysis, escalation management, and ensure customer satisfaction. Design CBS solutions based on client requirements, including change and fix implementation. Maintain and adhere to SLA commitments as per client contracts. Conduct internal training and team development to ensure delivery readiness and cross-functional capability. Required Skills & Experience: 10-15 years of experience, preferably in the BFSI or Banking domain. Strong experience leading CBS modules/projects (any CBS product). Project Management and Delivery Leadership (minimum 5 years as a lead). In-depth Banking domain knowledge (Retail or Corporate Banking). Strong client engagement and stakeholder management experience. Ability to lead independently and manage end-to-end module ownership. Preferred/Good to Have: Experience with TCS BaNCS or similar CBS platforms. Technical skills in COBOL , PL/SQL , and UNIX . Energetic, agile mindset with team-building capabilities. Educational Qualification: Minimum BE/BTech from a recognized university. ,

Job description Position: Senior SAP GTS Technical Consultant & Techno functional Modules: GTS Location: Pune, India Added Input: Candidates possessing expertise in SAP GTS are encouraged to apply for this position. Upon submission of your application, a link to a questionnaire specific to the applied role will be provided. Kindly ensure timely completion and response to progress to the next phase of this application. Key Responsibilities: Provide Global Trade Management consulting with SAP GTS. Research solutions, prepare demos, test functionalities and document processes in SAP GTS. Follow evolution, competitive landscape and market trends for GTM solutions, particularly SAP GTS. Work on all phases of SAP GTS (Global Trade Services) implementation which includes blueprinting, gap analysis, mapping, prototypes, design, developing, testing, go-live, user training and post-production support Work in the technology organization and business representatives to determine the business process and solution design leveraging the capabilities of SAP GTS like Compliance, Customs and Risk Management processes Hands-on developing and implementing User Exits, Enhancements, Report and transaction objects, Scripts, BAPIs, internal and external integration technologies Job requirements Qualifications: Sound knowledge of SAP SD module. At least 5 years experience working with SAP GTS and/ or an international trade background. Knowledge of SAP GTS Customs Management, Compliance Management and/or Trade Preference Management. Experience in SAP GTS implementations in USA and Europe. Experience in transitions/migration to SAP GTS Edition for Hana. ECC to ECC migration, ECC to S/4 Hana migration Completion of one end-to-end SAP GTS implementation cycle. Good knowledge of SAP SD and MM processes. SAP configuration skills, experience with SAP debug/ ABAP and consulting services are an advantage. Service-oriented mindset, you appreciate interacting with people and have travel mobility to serve clients. You pay attention to detail and have strong problem-solving skills, especially for digital/ IT and process related problems. Excellent teamworking, interpersonal, listening and communication skills. Prepared to support SAP GTS consultants on diverse matters. Fluent in English is a plus.