Product Trainer

Job Description

𝗖𝗼𝗺𝗽𝗮𝗻𝘆 : 𝗦𝗵𝘆𝗮𝗺 𝘀𝘁𝗲𝗲𝗹 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗣𝗼𝘀𝘁𝗶𝗻𝗴: 𝗞𝗼𝗹𝗸𝗮𝘁𝗮, 𝗡𝗲𝘄𝘁𝗼𝘄𝗻 𝗖𝗼𝗿𝗽𝗼𝗿𝗮𝘁𝗲 𝗢𝗳𝗳𝗶𝗰𝗲 𝗗𝗲𝘀𝗶𝗴𝗻𝗮𝘁𝗶𝗼𝗻 : 𝗧𝗿𝗮𝗶𝗻𝗲𝗿 𝗖𝗧𝗖 & 𝗚𝗿𝗮𝗱𝗲 : 𝘄𝗶𝗹𝗹 𝗯𝗲 𝗱𝗲𝗰𝗶𝗱𝗲𝗱 𝗽𝗼𝘀𝘁 𝗶𝗻𝘁𝗲𝗿𝘃𝗶𝗲𝘄 . 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻 : 𝗔𝗻𝘆 𝗚𝗿𝗮𝗱𝘂𝗮𝘁𝗲 – 𝗙𝘂𝗹𝗹𝘁𝗶𝗺𝗲 . 𝗝𝗼𝗯 𝗦𝘂𝗺𝗺𝗮𝗿𝘆: Resource will be responsible for developing and delivering training programs to educate users on our software products. The Resource will work closely with product development teams and customer support to ensure that training materials are up-to-date and align with product features and user needs. The role is crucial in enabling users to effectively leverage our software solutions, enhancing user satisfaction and product adoption. 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: • 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Design, create, and maintain comprehensive training materials, including user manuals, guides, e-learning modules, and presentation decks. • 𝗖𝗼𝗻𝗱𝘂𝗰𝘁 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗦𝗲𝘀𝘀𝗶𝗼𝗻𝘀: Facilitate training workshops, webinars, and one-on-one sessions for various user groups, ranging from beginners to advanced users. • 𝗨𝘀𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Provide ongoing support and troubleshooting assistance to users, addressing questions and concerns related to software functionality. • 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸 𝗖𝗼𝗹𝗹𝗲𝗰𝘁𝗶𝗼𝗻: Gather and analyze feedback from training participants to continuously improve training programs and materials. • 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻: Work closely with product management, engineering, and marketing teams to understand product updates and incorporate changes into training content. • 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻: Maintain detailed records of training sessions, attendance, and participant progress. • 𝗢𝗻𝗯𝗼𝗮𝗿𝗱𝗶𝗻𝗴: Assist in onboarding new employees and clients, ensuring they are equipped with the knowledge needed to utilize software effectively. • 𝗠𝗮𝗿𝗸𝗲𝘁 𝗔𝘄𝗮𝗿𝗲𝗻𝗲𝘀𝘀: Stay updated on industry trends, software advancements, and best practices in training methodologies. Candidates having at least 10 years experience of training as Product trainer / Process trainer in a company , may apply with updated resume 𝗮𝘁 𝘀𝗮𝘀𝘄𝗮𝘁𝗶.𝘀𝗲𝗻@𝘀𝗵𝘆𝗮𝗺𝘀𝘁𝗲𝗲𝗹.𝗰𝗼𝗺 Show more Show less