Product Trainer

Product Trainer

Key Responsibilities:

• Conduct in-person and virtual product training sessions for internal and external stakeholders.
• Design and update training content, presentations, manuals, and knowledge tools.
• Collaborate with product, marketing, and academic teams to stay updated on new offerings and updates.
• Evaluate training effectiveness through feedback, assessments, and performance metrics.
• Ensure consistent messaging and positioning across all training initiatives.
• Support new employee onboarding with foundational product knowledge.
• Conduct refresher sessions periodically to address knowledge gaps.
• Stay current with trends in education and competitor offerings to contextualize product value.

Required Qualifications:

• Bachelor’s degree in any field (Master’s preferred).
• 2–5 years of experience in product training, academic counseling, edtech, or sales enablement.
• Strong presentation, communication, and interpersonal skills.
• Ability to explain complex information in a clear, engaging, and concise manner.
• Proficiency in MS Office, Zoom/Meet, and presentation tools.
• Fluency in English and Hindi (additional regional languages are a plus).
• Willingness to travel for training sessions when required.

Preferred Skills:

• Experience in the education sector or with universities/edtech companies.
• Familiarity with coaching institute operations and academic product positioning.
• Instructional design experience is a plus.