Product Owner

Job Title: Product Owner

Role Summary

We are seeking a hands-on Product Owner to lead the end-to-end digital transformation and continual optimization of our global website. This individual will personally drive all phases of product planning and execution, working closely with cross-functional peers, and will be directly accountable for delivering measurable results on time, without the support of direct reports.

Accountability

• Sole ownership of the product backlog, defining, refining, and prioritizing work for all development cycles.
• Direct accountability for the planning, successful delivery, and ongoing iteration of Customer website digital experiences.
• Ensures all goals, timelines, and quality standards are met without delegation.
• Functions as the single point of contact for stakeholder communication across UX, Design, Technology, Content, SEO/SEM, and Analytics.

Responsibilities

• Vision & Strategy:

  Reimagine and champion a best-in-class digital experience across that aligns with company strategy and customer needs.

• End-to-End Backlog Ownership:

  Personally write detailed user stories, define epics, prioritize features, and score technical complexity with engineering partners.

• Execution Discipline:

  Develop practical product and project plans, manage delivery schedules, and proactively mitigate risks to prevent any slippage on deadlines.

• Hands-On Delivery:

  Execute backlog grooming, sprint planning, UAT, documentation, and demo activities without the support of direct reports.

• Stakeholder Engagement:

  Work side-by-side with functional leads in UX, Design, Tech Development, Web Operations, Content, SEO/SEM, and Analytics to align priorities and resolve issues.

• Data-Driven Decisions:

  Analyze website performance, customer feedback, and analytics to drive continual enhancements.

• Third-Party Management:

  Coordinate directly with external vendors or partners on integrations or technical requirements.

• Product & Project Management:

  Treat - as a holistic product—roadmap features, document dependencies, track KPIs, and maintain visibility for all stakeholders.

• Communication:

  Provide clear, regular updates and escalate risks early for resolution.

Required Experience & Skills

• Minimum 7 years of Product Owner, Product Manager, or Technical Delivery experience with large-scale, enterprise-grade websites.
• Demonstrated success leading digital transformations, from vision through delivery, with measurable impact and no project slip.
• Strong technical proficiency in web and digital platforms (front-end frameworks, and ideally Adobe Experience Manager/AEM).
• Hands-on expertise managing product and project lifecycle in JIRA or similar tools.
• Proven ability to operate independently—executing detailed tasks personally, without support staff or direct reports.
• Skilled in stakeholder management and cross-functional alignment (UX, Tech, Content, SEO, Analytics).
• Comfort working directly with third-party tech providers and vendors.
• Advanced problem-solving and risk management skills.
• Bachelor’s degree in Computer Science, Engineering, or related field preferred.

Ideal Attributes

• Analytical, data-driven thinker.
• Unwavering attention to detail and deadlines.
• Exceptional written and verbal communication skills.
• High emotional intelligence, able to build trust and foster collaboration across peer teams.
• Passion for building best-in-class digital products and experiences.