Product Manager

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Job Type

Your role

• Working as part of the IB Operations Process and Automation Centre of Excellence, you will be driving front to back process re-engineering, improvements and analysis across Investment Bank Operations.
  

• Help drive the Process Optimisation strategy for the Centre of Excellence
• Using data products to identify opportunities aligned to our purpose and building a business case for change
• Using process analysis tools to optimise processes and procedures, collaborating with Operations teams and challenging them to improve their status quo
• Tracking the benefits and business impact of changes that are made
  

Your team

• Process Optimization and Automation CoE is a part of IB Operations Stream within the Agile Structure aimed at delivering continuous improvements in partnership with the Agile & Operations. Team’s Ambition is to Provide a robust platform for discovering and implementing continuous improvements rapidly by anyone within the IB, sustainably integrated with our technology estate.
  

Your expertise

• A confident and effective communicator with stakeholders spanning all levels of technical and business experience
• Passionate for driving operational excellence and continuous improvement
• Strong analytical and problem-solving skills
• Experience in data analysis, process mapping and performance measurement
• Experience of process analysis and re-engineering (e.g. SIPOC, FMEA, Process Mapping)
• Experience of Lean/six sigma/other process improvement tools/methodologies
• Experience of working in a complex environment
• Using data for root cause analysis including creating new views
• Ability to build a business case and get stakeholder buy-in for change
• Ability to challenge the status quo
• Project management experience with ability to collaborate with cross functional teams
• Ability to work independently and collaborate in a fast-paced environment
• Experience of working in Investment Bank Operations [desirable]
• Experience of training/coaching others in process optimisation tools and techniques [desirable]
• Lean Six Sigma Black Belt [desirable]
• Experience of ARIS for process documentation [desirable]
• Experience of SDLC (Software Delivery LifeCycle) documentation and solution identification [desirable]
  

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