Ensure timely & accurate reporting of all business and product MIS Collecting information from different stakeholders, preparation of MIS on transactions and performing reconciliation activities Designing dashboards depicting business insights to management Analyzing and highlighting various trends, anomalies and issues observed in different processes Implementing systems that promote automation and reduce manual activities for both reporting and operational activities Handling ad-hoc MIS requests from Business / CS team Preparation of analytical presentations and slide shows for reviews Suggest process improvements & system enhancements Periodic process changes to be incorporated in the SOP Co-ordination with various teams to streamline reports Adherence to Information Security norms & quality process norms To be aware of and comply with any updates about the process Streamlining and ensuring uniformity of logic across various products and processes Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Show more Show less

Job Role: • Functional requirements: Ø Understanding of Insurance Domain will be a plus • Product Building/Roadmap: Ø Provide product requirements to the engineering team in terms of features and user stories. Focus on requirements from a why and what perspective, allowing design and engineering teams the flexibility to decide on how to implement Ø Manage the roadmap of the product & prioritization around the features & functionalities Ø Work with UX designers to help create delightful experiences for different stakeholders Ø Be the quality champion for the product and make sure that every feature being launched is being held to the highest product standards Ø Working with marketing team to increase business of all products • Products Iterations and Improvements: Ø Work closely with customer success team to understand voice of customer and make sure that the roadmap delivers those needs Ø Engage with the customers and users to get constant feedback on how Kotak Cherry is solving their problems and incorporate this into the product features Ø Continuously understand and benchmark against competitors’ offerings on features, quality, target segments, etc Ø Ensure product roadmap incorporates emerging market trends and competitive offerings Ø Use data to understand how the product and features are performing and take data-driven decisions to advance the product and user experience Job Requirement: Ø Experience as a PM in fintech industry/Insurance/startup building digital products. Ø Strong background in and understanding of technology, software development and APIs Ø Understanding of product-led growth Ø Product management experience in onboarding for a direct-to-consumer (D2C) brand in the FinTech or Insurance space. Ø In-depth understanding of KYC norms and onboarding compliance requirements and AML regulations. Analytical mindset with the ability to translate data-driven insights into actionable product improvements.