Data Analyst

Ensure timely & accurate reporting of all business and product MIS Collecting information from different stakeholders, preparation of MIS on transactions and performing reconciliation activities Designing dashboards depicting business insights to management Analyzing and highlighting various trends, anomalies and issues observed in different processes Implementing systems that promote automation and reduce manual activities for both reporting and operational activities Handling ad-hoc MIS requests from Business / CS team Preparation of analytical presentations and slide shows for reviews Suggest process improvements & system enhancements Periodic process changes to be incorporated in the SOP Co-ordination with various teams to streamline reports Adherence to Information Security norms & quality process norms To be aware of and comply with any updates about the process Streamlining and ensuring uniformity of logic across various products and processes Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Show more Show less