Product Manager

Title: Product Manager, Mobile Apps

Location: Gurgaon, India

Who We Are:

Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries.

Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners.

FAREPORTAL HIGHLIGHTS:

• Fareportal is the number 1 privately held online travel company in flight volume.
• Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide.
• 2019 annual sales exceeded $5 billion.
• Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites.

Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City.

Role Overview:

Fareportal is seeking a Product Manager to join our mobile product team.The product manager’s main focus is to define and execute a road-map based on business vision, market trends, customer feedback and business analytics in the mobile apps product space. This role is as strategic as it is tactical; with an overall focus to add value to the organization and our customers. This is an interesting opportunity for full ownership of a specific brand – all aspects of the brand and how things can affect performance at a brand level.

Responsibilities:

• Launch new mobile app products/programs; define and execute a product road-map based on business vision, market trends, customer feedback, and business analytics, collaborate with internal stakeholders to phase in mobile from start to total adoption.
• Build mobile app products that offers great experience for our users
• Be at the forefront of innovation happening across the industry in mobile, and guide the product towards industry leadership.
• Support the product team in owning a product pipeline of epics, features and user stories.
• Prioritizing and grooming the backlog based on achieving agreed goals and stakeholder
• Create user stories, detailed acceptance criteria and run sprint planning sessions
• Evaluate industry, competitor, market, and technology trends as inputs into the product roadmap
• Ongoing competitive analysis to ensure that we are providing top-tier products to our online consumers
• Track performance of user stories or A/B tests post-launch to identify areas of improvement
• Prioritize mix of minor necessary enhancements and new innovations/revenue/cost opportunities
• Work closely with a team of skilled engineers to deliver sprints on time and set the high-level mission, vision, and roadmap for the platform and the team
• Work closely with stakeholders across the organization to make sure that you collaboratively provide for the company’s short- and long-term goals and align them on the product roadmap
• Make sure that your team is constantly doing the right things, and has a healthy balance of innovation, reducing technical debt and providing maintenance and support
• Mobile App Conversion Rate for COA and OT
• Mobile App RPT (Revenue per Booking) for COA and OT
• Mobile App CSAT

Requirements:

• BTech/BE in Computer Science or equivalent with MBA/PGDM.
• 4+ years of e-commerce or industry experience; must have excellent relationship skills, a strong customer focus, creativity, and a drive for results.
• 3+ years of experience building mobile apps on IOS/Android platforms
• 2+ years of work experience as a product manager or senior product manager
• Proven experience with full product SDLC, from concept to launch
• Strong with Data Analysis, Google Analytics, A/B Testing tools including Optimizely a plus.
• E-commerce or technology startup experience
• 2 + years experience in an agile environment
• 2+ years of work experience as a product manager
• Must be a champion of new innovative ideas that drive competitive parity or superiority.
• Proven ability to define and execute a successful product roadmap
• Ability to lead diverse cross-functional teams and continuously fueling innovation to yield a world-class product
• Develop and manage ongoing business relationships at multiple organizational levels, and work in a dynamic environment.
• Demonstrated ability to design and deliver both formal and informal presentations to groups of all sizes
• Excellent analytical abilities; fluency with Microsoft Word, Excel and PowerPoint, demonstrated attention to detail.
• Strong communicator
• Comfortable extracting insights from Google Analytics, Optimizely, Hotjar, and other sources to identify customer pain points and opportunities to address
• Fareportal is seeking a product manager to join our mobile product team.

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations or requirements posted here at any time at the Company’s sole discretion, with or without notice. Bottom of Form