About Us
Ushur delivers the world’s first Customer Experience Automation platform built specifically for regulated industries. Purpose-built for delivering ideal self-service, Ushur infuses intelligence into digital experiences for the most delightful and impactful customer engagements. Equipped with guardrails and compliance-ready infrastructure, Ushur powers vertical AI Agents for healthcare, financial services and insurance use cases.Designed for rapid code-less deployment with flexible, advanced capabilities for IT and business teams, enterprises can transform customer and employee journeys at scale in the fastest time to value.
About Ushur I Ushur XOS l Ushur GenAI
Title:
Product Designer
Experience:
3-5 Years
Location:
Bangalore
Work Mode:
Hybrid
About The Role
We’re looking for a Product Designer (Design Systems Specialist) who will own, evolve, and scale Ushur’s Design System — the visual and structural foundation that powers our entire product suite.This is a hands-on role for a designer who thrives on system thinking, pixel-perfect execution, and collaborating across disciplines to bring consistency, efficiency, and beauty to complex enterprise products.You’ll partner closely with Product Managers, Engineers, and Business stakeholders to translate user and product requirements into reusable, well-documented, and accessible components.If you’re someone who obsesses over grids, tokens, naming conventions, and how systems scale — while still caring deeply about user experience and collaboration — this role is made for you.
- Responsibilities
- Own and evolve Ushur’s Design System, from foundational tokens to high-level components and documentation.
- Define, maintain, and evangelize Atomic Design principles across product teams, ensuring consistency and scalability.
- Conduct benchmarking and competitive analysis of the best-in-class design systems (e.g., Polaris, Carbon, Fluent, Material) to inspire and refine Ushur’s system.
- Design, prototype, and ship system components in Figma, ensuring alignment with accessibility, responsiveness, and brand guidelines. Collaborate closely with Engineering to ensure design tokens, component behavior, and UX logic translate seamlessly to code.
- Work with Product Managers and Business teams to solve design problems that directly support product goals and user needs.
- Establish documentation standards, usage guidelines, and governance processes for the Design System.
- Contribute to feature-level design work as needed — ensuring cohesion between the system and product experiences.
- Continuously refine our design workflows, handoff process, and tooling for scale and efficiency.
Qualifications
- 3–5 years of experience in UX/Product Design with a strong focus on Design Systems.
- Proven experience building, maintaining, or scaling a Design System using Figma and Atomic Design methodology.
- Strong understanding of design tokens, component architecture, and documentation best practices.
- Experience shipping system components to production in collaboration with engineers.
- Ability to perform benchmarking of leading design systems and distill actionable insights from them.
- Excellent collaboration skills — able to work seamlessly with Product, Engineering, and Business teams to align design intent with functional goals.
- Deep understanding of user-centered design principles, accessibility standards, and interaction patterns.
- Hands-on expertise in Figma: components, variants, auto-layout, libraries, tokens, and prototyping.
- Passion for AI-driven design tools and a curiosity for how AI can accelerate design quality and consistency.
- Strong communication skills with the ability to articulate design rationale and system logic clearly.
- Bonus: Experience designing or integrating AI-powered UX interfaces or working in fast-paced startup environments.
- (Preferred but not mandatory) B.Des/M.Des degree from a Tier 1 or Tier 2 design school.
Why Join Us?
- Own a System that Scales You won’t just be maintaining a library — you’ll be architecting the backbone of Ushur’s design DNA, influencing every product experience we build.
- Collaborate Across Craft Partner with a highly talented mix of designers, engineers, and product leaders who deeply value design as a strategic driver of business success
- Work with Purpose Design for a platform that touches lives — improving healthcare, insurance, and financial experiences for millions of people.
- Grow with a Learning Culture We value a Growth Mindset. You’ll get access to certifications, design conferences, and mentorship opportunities to elevate your craft.
- Flexible & People-First Hybrid work, competitive pay, stock options, comprehensive health coverage, and 20 days of paid time off.
- Thriving Company Culture At Ushur, we foster a values-driven culture that prioritizes respect, inclusion, and collaboration. We empower every individual to thrive, contribute innovative ideas, and make a meaningful impact in a supportive and dynamic environment.
- Bring Your Whole Self to Work. We celebrate diversity and believe that innovative ideas thrive in an inclusive environment where every team member is valued. As a dynamic start-up, we recognize that every individual makes a significant impact.
- Rest and Recharge. We encourage work-life balance with 20 days of flexible paid time off annually. Your well-being matters, and we make space for it.
- Comprehensive Health Benefits. Your health is a priority. We provide preventive health check-ups, medical insurance coverage for employees and their dependents, wellness sessions, and expert-led health talks at the office.
- Invest in Your Future. We offer competitive compensation and stock options to give you a stake in Ushur’s success. You’ll grow with us while contributing meaningfully to our journey.
- Embrace Growth. Growth Mindset is one of our core values – we believe in lifelong learning. Employees are encouraged to explore certification courses and professional development, with reimbursement opportunities. You’ll also have access to the Ushur Community’s vast learning resources.
- Flexible Work Options. We recognize the need for flexibility. Depending on your role and location, we offer an in-office or hybrid work model that supports both collaboration and personal well-being.
