Product Designer II

Product Designer II

Location: Office-based/Hybrid/Home-based, Canada (Saskatoon preferred)

Position Summary:

Are you passionate about designing beautiful digital experiences that meet the needs of real people? Join us as Product Designer II and work with a dedicated team of cross-functional experts in a fast paced, collaborative environment. You'll play a key role in supporting the transformation of our digital experience, ensuring users seamlessly navigate through and interact with our digital ecosystem – which wraps around our in-product experience.

Human-centered-design will be the backbone of your expertise and you’ll be laser focused on designing simple, usable product solutions that solve complex customer problems. You will possess a unique blend of expertise across both UX and UI design, which means you will have an understanding of user-centered design principles, coupled with a keen eye for crafting visually stunning interfaces – bringing a holistic approach to product design.

Responsibilities:

Champion design thinking

• Advocate for Human-Centred Design, focusing on user needs and experiences.
• Contribute to the design process, from concept to delivery, creating delightful user experiences.
• Collaborate with Product Managers, Engineers and Designers to translate business goals into intuitive design solutions.
• Use storytelling and communication for collaboration throughout the design process.
• Facilitate cross functional team workshops – bringing everyone together at key points in the process.
• Stay updated on industry trends and design best practices.

Discovery & problem definition

• Understand customer needs and context through cross-functional discovery.
• Conduct user research, analyze feedback, and use insights to inform design decisions.
• Perform desk research including competitor analysis and design trends.
• Analyze research insights, product strategy, technical environment and constraints.
• Create personas, journey maps, user flows, wireframes, and design specifications.
• Visualize ideas and concepts clearly for stakeholders.
• Help define and articulate 'the problem’, challenging assumptions and agreeing on purpose, principles and vision.

Develop & deliver user-centered solutions

• Design solutions that align with Bentley's design systems and constraints.
• Use customer insights to create wireframes and hi-fidelity interfaces.
• Collaborate with designers, product teams and engineers to test ideas, share challenges, provide feedback.
• Develop interactions and interfaces that are smart, relevant and accessible.
• Maintain a consistent design language, patterns, and guidelines.
• Deliver UI specifications, design standards, hi-fidelity prototypes, and customer-ready assets.
• Shape Bentley's visual language and contribute to building and maintaining design systems.
• Collaborate with engineers to implement designs and improve products using feedback and data.
• Contribute to QA processes, identifying and validating design-related fixes.

What success looks like

• Exceptional Deliverables: Consistently produce impactful designs that meets project objectives and user expectations. This includes a strong, clean visual style, with the ability to demonstrate a deep understanding of interaction design fundamentals.
• Stakeholder Reviews: Receive positive feedback from cross-functional teams, users, and leadership.
• Elevated User Experience: Achieve tangible improvements in user engagement, satisfaction positive feedback.
• Team Evolution: Contribute to the team's skills and design proficiency through collaboration and knowledge sharing.
• Innovation Recognition: Be acknowledged for introducing forward-thinking concepts and solutions.
• Proven Human-Centered Design Advocacy: Successfully integrate and champion Human-Centered Design principles across projects.
• This role requires 1 trip per year
• This is a full-time role expected to work 40 hours per week, home-based, hybrid, or office-based in Canada.
• Requires sitting or standing at will while performing work on a computer (or any other physical requirements). The role requires communication with managers, peers, and other colleagues of the company in person (on occasion), and by utilizing Microsoft Teams chat, calling, and meeting functions.

Qualifications:

Background / Technical Skills

• 4+ Years of Product Design Experience: Demonstrated expertise in designing products and services across diverse cloud and desktop applications, showing adaptability and proficiency across platforms.
• Comprehensive Portfolio: Please submit an online portfolio demonstrating a dedication to understanding users, solving complex problems, and visual design deliverables.
• Agile Methodologies: Experience in agile methodologies to navigate dynamic project environments.
• Human-Centred Design: Deep understanding and consistent application of Human-Centred Design principles.
• User-Interface Design: Knowledge of interaction design, information architecture and interface design.
• Relationship Management and Advocacy: Ability to cultivate strong relationships, influence stakeholders, and advocate for user experience.
• Communication and Negotiation: Strong skills in communication, presentation, and negotiation.

Software Requirements

• Figma: Proficiency in Figma for collaborative design processes and interface creation.
• Miro: Experience with Miro for brainstorming, wireframing, and ideation.
• Google Analytics or Research Tools: Familiarity with qualitative and quantitative research tools like Google Analytics or similar platforms to gather user insights.
• Microsoft Office Suite: Proficiency in Microsoft Office tools for documentation and communication.

Education

• Bachelor's Degree in Graphic/Visual Communications, Interaction Design, or equivalent practical experience showing expertise in design methodologies and user-centric approaches across various platforms/mediums.

What We Offer:

• A great Team and culture – please see our colleague video.
• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start.
• An attractive salary and benefits package.
• A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.
• A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact.