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Process Trainer

Process Trainer

PES Hr Services

1 - 3 years

1 - 4 Lacs

Mumbai Suburban Vasai Goregaon Boisar Bhayandar Palghar

Posted:1 month ago| Platform:

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Skills Required

process trainer On Job Training BPO Process Training rag analysis MS Office tni Bpo Training trainer OJT Call Center Training Domestic BPO International Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Managing NHT batches till their OJT completion
• Conducting TNIs, Refreshers, PKTs and driving learning completion• Self-login and processing customer interactions• Conduct quality audits and provide feedback to advisors• Maintain process update

Required Candidate profile

shifts: Rotational Day ShiftsWorkdays: 6 daysEducation: Minimum HSC/ GraduateExp: Minimum 1 year as a TrainerConducting TNIs, Refreshers, PKTs andany querry:rdubey@peshr.com/9893743892

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