Process Trainer

Key Responsibilities:

• Design and deliver training programs related to

  Loans, BNPL, and Fintech regulations

  .
• Develop

  high-quality PowerPoint presentations

  that enhance learning effectiveness.
• Create

  fresh, engaging, and interactive content

  for training materials, manuals, and e-learning modules.
• Conduct live sessions, webinars, and workshops for different teams, including

  sales, customer support, and collections teams

  .
• Evaluate training effectiveness through feedback, assessments, and continuous improvement.
• Stay updated on industry trends, regulatory changes, and Fintech innovations to integrate them into training modules.
• Collaborate with stakeholders to understand business needs and tailor training programs accordingly.

Required Skills & Qualifications:

• Expertise in PowerPoint

  ability to design visually appealing and informative slides.
• Strong content creation skills – ability to develop

  comprehensive training materials

  .

• Experience in Fintech

  – especially in Cash Loans & BNPL products.
• Experience with

  LMS (Learning Management Systems)

  and e-learning tools and AI web tools that cater to training requirement
• Excellent communication and presentation skills. Basic excel reporting skills

Preferred Experience:

• Previous experience as a

  Trainer in BFSI / Fintech / Loan & BNPL sector

  .
• Familiarity with financial products, lending processes, and compliance regulations.
• Ability to adapt training methods to suit different audiences.