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3.0 - 8.0 years
3 - 7 Lacs
bengaluru
Work from Office
Total 3 yrs exp out of this 1 yrs exp as Trainer on the paper Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT Call/Whtapp cv to Neha 8287267407 Required Candidate profile Call/Whtapp cv to Neha 8287267407 AMIT 8851792136
Posted 3 days ago
2.0 - 7.0 years
3 - 4 Lacs
gurugram
Work from Office
J ob description Company: Globiva Location: Gurgaon Job Summary Globiva is hiring a Process Trainer with a minimum of 1 year of BPO training experience. The trainer will be responsible for NHT, OJT, refresher sessions, PKT, and TNI, ensuring high throughput and strong training efficacy. Key Responsibilities Conduct New Hire Training (NHT) on sales process, product knowledge, objection handling, compliance, and systems. Drive smooth transition of trainees from NHT to OJT (nesting phase) ensuring readiness for production. Deliver Refresher Training to improve sales conversion, upselling, cross-selling, and compliance adherence. Conduct Pre-Knowledge Tests (PKT), assessments, and evaluations to...
Posted 3 days ago
3.0 - 8.0 years
4 - 5 Lacs
navi mumbai
Work from Office
Product Trainer Airoli | Inbound/Outbound | BFSI & NonBFSI Location: Airoli (Navi Mumbai) Shift: General Shift Offs: Rotational Process: Inbound/Outbound – BFSI & NonBFSI Job Description Deliver product and process training for new and existing employees Manage NHT , OJT , TNI/TNA , and BQ performance Conduct internal & external certifications Track training effectiveness and drive performance improvement Coordinate with operations to ensure training readiness and process updates Maintain training reports, dashboards Requirements Experience as a Product/Process Trainer in BPO (Inbound/Outbound) Strong knowledge of BFSI/NonBFSI processes Handson experience in NHT, OJT, TNI, TNA, BQ management...
Posted 1 week ago
5.0 - 10.0 years
1 - 4 Lacs
mumbai
Work from Office
New Hire Training (NHT): Plan and execute structured NHT programs for outbound sales and inbound support teams. Ensure throughput targets and batch readiness metrics are met consistently. On-the-Job Training (OJT) Management: Oversee OJT batches, monitor performance metrics (SPA/TSV), and coordinate with operations for batch handover. Implement interventions for underperforming batches to improve conversion readiness. Continuous Learning: Identify training needs from QA and performance reports; design refresher and upskilling modules accordingly. Conduct product and process updates in alignment with campaign changes or new launches. Content Development: Create, review, and upgrade training c...
Posted 1 week ago
1.0 - 6.0 years
3 - 4 Lacs
mumbai
Work from Office
Key Responsibilities: Training Delivery & Facilitation: Conduct new hire training (NHT) and ongoing refresher training for sales agents in the donation process. Develop and deliver engaging, interactive, and practical training sessions that improve agents' communication, persuasion, and sales skills. Train agents on handling objections, and building trust with potential donors. Ensure training aligns with business objectives, sales targets, and compliance guidelines. Conduct role-plays, mock calls, and live call assessments to enhance agent confidence and performance. Reporting & Continuous Improvement: Track training effectiveness through KPIs such as sales performance, retention, and quali...
Posted 1 week ago
3.0 - 8.0 years
3 - 7 Lacs
bengaluru
Work from Office
Total 3 yrs exp out of this 1 yrs exp as Trainer on the paper Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT Call/Whtapp cv to Neha 8287267407 Required Candidate profile Call/Whtapp cv to Neha 8287267407 AMIT 8851792136 IMMEDIATE JOINERS
Posted 1 week ago
3.0 - 8.0 years
3 - 7 Lacs
hyderabad
Work from Office
Total 3 yrs exp out of this 1 yrs exp as Trainer on the paper Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT Call/Whtapp cv to Neha 8287267407 Required Candidate profile Call/Whtapp cv to Neha 8287267407 AMIT 8851792136
Posted 1 week ago
3.0 - 8.0 years
3 - 7 Lacs
kolkata, hyderabad, bengaluru
Work from Office
Total 3 yrs exp out of this 1 yrs exp as Trainer on the paper Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT Call/Whtapp cv to Neha 8287267407 Required Candidate profile Call/Whtapp cv to Neha 8287267407 AMIT 8851792136 IMMEDIATE JOINERS
Posted 1 week ago
2.0 - 7.0 years
2 - 7 Lacs
mumbai, goregaon, mumbai (all areas)
Work from Office
We are actively hiring for DTL - CX Specialist (Coach & Trainer)!!! Location - Malad, Mumbai Shifts - Rotational Shifts (5 days working with 2 rotational week offs) Immediate Joiner preferred Roles and Responsibilities: - Conduct training sessions on customer experience strategies for team leaders and ambassadors. Join coaching sessions with leaders, providing real-time insights to enhance customer interactions. Listen to wow calls, identifying standout moments and recognizing Customer Experience Brand Mascots of the Week. Communicate success stories and best practices to reinforce a culture of excellence. Be the face of customer experience strategies, engaging with new batches to set servic...
Posted 1 week ago
3.0 - 8.0 years
3 - 7 Lacs
bengaluru
Work from Office
Total 3 yrs exp out of this 1 yrs exp as Trainer on the paper Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT Call/Whtapp cv to Neha 8287267407 Required Candidate profile Call/Whtapp cv to Neha 8287267407 AMIT 8851792136 IMMEDIATE JOINERS
Posted 2 weeks ago
3.0 - 8.0 years
3 - 7 Lacs
kolkata, hyderabad, bengaluru
Work from Office
Total 3 yrs exp out of this 1 yrs exp as Trainer on the paper Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT Call/Whtapp cv to Neha 8287267407 Required Candidate profile Call/Whtapp cv to Neha 8287267407 AMIT 8851792136
Posted 2 weeks ago
1.0 - 6.0 years
3 - 7 Lacs
gurugram, delhi / ncr
Work from Office
Urgent hiring of Sales Trainers for Banking Products . We are hiring for for Gurugram & Delhi Locations. Candidate should have 1 year experience in training. *Interested candidate can call or WhatsApp their resume at 7982112501 (Brijesh Kumar) , Or can share resume at brijeshkumar@paisabazaar.com Position - Trainer/Sr. Trainer/Team Leader Trainer Vacant Location - Gurugram & Delhi (Patel Nagar) Job Description: Conduct Induction Training for on-boarded candidates and assess them on varies parameters for certification Enhance their knowledge about product, policy, partners & CRM Give on Job Training to the new joined employees and track their productivity on regular basis Conduct refreshers o...
Posted 2 weeks ago
2.0 - 6.0 years
3 - 6 Lacs
kolkata
Work from Office
Must have Min 1+yrs exp as a Voic e and Accent Trainer. Communication Training exp is required from International BPO. US Shifts Excellent comms required Call 8447780697 send CV monu@creativeindians.com Immediate Joiners are preferred.
Posted 2 weeks ago
6.0 - 11.0 years
5 - 7 Lacs
noida, lucknow, delhi / ncr
Work from Office
Total 6 YRS exp from Bpo Industry out if this 2yr exp as a Assistant Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Required Candidate profile WFO Lucknow only not for Delhi/NCR..Apply those who can relocate in Lucknow Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives
Posted 3 weeks ago
3.0 - 8.0 years
3 - 7 Lacs
bengaluru
Work from Office
Total 3 yrs exp out of this 1 yrs exp as Trainer on the paper Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT Call/Whtapp cv to Neha 8287267407 Required Candidate profile Work from Office Bangalore only Must knows-English and Hindi Call/Whtapp cv to Neha 8287267407
Posted 3 weeks ago
6.0 - 11.0 years
5 - 8 Lacs
bengaluru
Work from Office
1yr exp as a Assistant Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Must Know-English and Hindi Required Candidate profile WFO Bangalore Must Know English and Hindi Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives
Posted 3 weeks ago
3.0 - 7.0 years
3 - 6 Lacs
noida, gurugram
Work from Office
Hiring for Process Trainer International Customer Support Exp - 2 to 7Years Package - 6.5LPA Location - Gurgaon/Noida NP- Immediate joiner Aparupa 9311697179 aparupa.imaginators@gmail.com
Posted 3 weeks ago
4.0 - 9.0 years
3 - 6 Lacs
chennai
Work from Office
Description: Process Trainer NOTE : Kindly mention my name " NIVETHA " in the entry form or interview form and give me the call once you reach the office. Company : Casagrand Builder Private Limited Location : Chennai, Tamil Nadu, India Experience : 4 - 8 years Preference: Female & Male candidates Working Hours: General shift Training Program Development: • Design and develop comprehensive training programs for telemarketing representatives. • Create training materials, manuals, and resources that align with organizational goals and industry best practices. • Regularly update training content to incorporate industry changes, product updates, and customer handling techniques Onboarding: • Con...
Posted 1 month ago
3.0 - 8.0 years
3 - 8 Lacs
kolkata, gurugram, bengaluru
Work from Office
Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Only Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407
Posted 1 month ago
1.0 - 6.0 years
3 - 7 Lacs
gurugram, chennai, mumbai (all areas)
Work from Office
Urgent hiring of Sales Trainers for banking products (Loans, Credit Card, EMI Collection) . We are hiring for multiple locations like Gurugram, Mumbai Chennai & Mysuru . Candidate should have 1 year experience in any financial product training. *Interested candidate can call or WhatsApp their resume at 7982112501 (Brijesh Kumar) , Or can share resume at brijeshkumar@paisabazaar.com* Position - Trainer/Sr. Trainer/Team Lead Trainer Vacant Location - Gurugram, Mumbai, Chennai & Mysuru Job Description: Conduct Induction Training for on-boarded candidates and assess them on varies parameters for certification Enhance their knowledge about product, policy, partners & CRM Give on Job Training to t...
Posted 1 month ago
4.0 - 9.0 years
5 - 6 Lacs
bengaluru
Work from Office
Roles and Responsibilities : Design and deliver process training programs for insurance industry clients, ensuring effective knowledge transfer and skill development. Conduct Training Need Analysis (TNA) to identify gaps in employee skills and develop customized training solutions. Provide on-the-job training (OJT) support to new hires, helping them adapt to company processes and procedures. Analyze the effectiveness of training programs through evaluation metrics such as TNI (Training Needs Identification) and NHT (Need Analysis). Job Requirements : 4-9 years of experience in process training or related field. Strong understanding of OJT, ONE JOB TRAINING, Process Trainee, Process Training,...
Posted 1 month ago
3.0 - 8.0 years
3 - 7 Lacs
mysuru, gurugram
Work from Office
Dear Candidate, Paisabazaar is hiring for Sales Trainer. Candidates having relevant experience as a trainer into banking products like Loan, Cards and Insurance, can apply. Interested Candidates can share their resume over whatsApp - 9810259947 or can email their resume on ankushchouhan@paisabazaar.com Contact Person : HR Ankush Job Description : 1. To conduct a New Hire Orientation Program for onboarding candidates and assess them on various parameters for certification 2. Enhancing their knowledge about company product, policy, process & product. 3. Give On Job Training to the new joined employees in starting 3 months and track their productivity on a regular basis. 4. Identify Training ne...
Posted 1 month ago
1.0 - 4.0 years
4 - 5 Lacs
bengaluru
Work from Office
Hello Job-Professionals! Greetings of the Day! Join a leading multinational BPO as a Team Leader, where your 3+ years of BPO experience and 1.5 year as a Process Trainer. Location - Bengaluru Salary - 5 lpa ( Depending upon last drawn) Responsibilities: Developing training modules and materials tailored to specific processes Conducting interactive training sessions and workshops Assessing employee performance and providing feedback Updating training materials based on process changes or improvements Maintaining records of training activities and employee progress Requirements: Bachelor's degree. Minimum of 3 years of overall experience in the BPO industry. At least 1.5 year of experience as ...
Posted 1 month ago
2.0 - 6.0 years
2 - 4 Lacs
chennai
Work from Office
Description: Process Trainer NOTE : Kindly mention my name " NIVETHA " in the entry form or interview form and give me the call once you reach the office. Company : Casagrand Builder Private Limited Location : Chennai, Tamil Nadu, India Experience : 2 - 5 years Preference: Female & Male candidates Working Hours: General shift Training Program Development: • Design and develop comprehensive training programs for telemarketing representatives. • Create training materials, manuals, and resources that align with organizational goals and industry best practices. • Regularly update training content to incorporate industry changes, product updates, and customer handling techniques Onboarding: • Con...
Posted 1 month ago
8.0 - 13.0 years
8 - 13 Lacs
noida, gurugram, delhi / ncr
Work from Office
2yr exp as a BPO Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT WFO Gurgaon only Required Candidate profile 1 yrs exp into Telecom Training WFO Gurgaon only Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives
Posted 1 month ago
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