105 Nht Jobs

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

Hi All, Paisabazaar one of the leading fintech organisation hiring process trainer for sales process. Product- Secured & Unsecured Loan, Credit Cards, Investment Role Requirement Excellent knowledge of process, CRM journey, partners and Rebuttals Basics of excel and Power Point Presentation Presentation Skill should be able to stand and speak In front of audience Good communication skills Good spoken and written English Good data analysis and numerical ability Job Description Conduct Induction Training for on-boarded candidates and assess them on varies parameters for certification Enhance their knowledge about product, policy, partners & CRM Give on Job Training to the new joined employees and track their productivity on regular basis Conduct refreshers on floor regarding new updates, process and journey changes Identify Training needs by collaborating with quality, BU leaders and product Audit Calls of the bottom performers and share feedback with them. Improve overall productivity. Provide floor support to agents and track AHT, Talk time and Productivity Conduct Soft Skill Trainings Conduct Knowledge Assessments and publish scores Enhance CSAT scores of agents Interested candidates share resume at amitkaur@paisabazaar.com or contact us @ 7982112501 Thanks HR Team Paisabazaar- Sector -44 Building number -129 Gurgaon

Hiring a Sales Trainer/Process Trainer who is giving the taining on outbound sales TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp ONLY IF HAVING BANKING PROCESS EXP Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Chennai Must Know-English

Job Role & Responsibilities 1. Training Strategy and Leadership: Develop and implement a company-wide training and development strategy aligned with business objectives, client needs, and industry best practices. Oversee the design, delivery, and continuous improvement of training programs for new hires, existing employees, and leadership teams in the RCM BPO space. Lead, mentor, and manage the training department, including trainers and learning and development professionals, to ensure consistent delivery of training across all service lines. 2. RCM BPO Knowledge Development: Ensure training programs address key components of Revenue Cycle Management, including billing, coding, claims management, payer relations, compliance, and regulatory standards. Collaborate with subject matter experts (SMEs) to create specialized content for different roles within the RCM process (e.g., medical coders, billing specialists, claim adjudicators). Stay current with changes in the healthcare industry and RCM technology to ensure training materials reflect the latest trends, tools, and regulations. 3. Performance Improvement: Analyze operational performance metrics to identify training gaps and areas for improvement and develop targeted programs to address these needs. Monitor the effectiveness of training programs through assessments, feedback, and KPIs to ensure training initiatives result in improved employee performance and business outcomes. Partner with operations leadership to drive continuous improvement in quality, efficiency, and employee engagement through ongoing training initiatives. 4. Onboarding and Upskilling: Oversee the development and execution of comprehensive onboarding programs for new employees, ensuring a smooth transition into the company and its operations. Create and manage upskilling programs for existing staff to increase their knowledge and performance in core RCM functions. 5. Client-Focused Training: Ensure that training programs are tailored to the needs of client accounts, focusing on client-specific processes, systems, and expectations. Serve as a key point of contact for clients regarding training requirements and ensure that the RCM BPO team consistently meets client standards and expectations. 6. Compliance and Certification: Ensure that all training programs adhere to healthcare industry regulations, compliance standards (e.g., HIPAA), and accreditation requirements. Lead efforts to establish and maintain certification programs for employees in relevant areas of RCM, including coding certifications and compliance training. 7. Budget and Resource Management: Manage the training departments budget, ensuring that resources are allocated efficiently across training programs and initiatives. Evaluate and incorporate training technologies (LMS platforms, virtual learning tools) to enhance program delivery and learner engagement. Desired Skills Education: Bachelor's degree in Healthcare Management, Business Administration, or related field. A Masters degree is a plus. Experience: Minimum 12 years of experience in training, learning, or development in the BPO or healthcare industry. At least 5 years in a leadership role overseeing large-scale training programs for RCM or similar services. In-depth knowledge of Revenue Cycle Management processes, healthcare billing and coding, regulatory compliance, and payer systems. • Experience working with Learning Management Systems (LMS) and other digital learning platforms. Skills: Strong leadership and team management skills with the ability to inspire and motivate staff. Excellent communication, presentation, and interpersonal skills. Proven ability to develop and execute training programs that drive measurable performance improvements. Analytical mindset with the ability to assess training effectiveness and make data-driven decisions. Proficiency in project management and resource allocation. Kindly Note: At Credence, we uphold the highest standards of integrity in our recruitment process. We do not charge any fees at any stage of the hiring process, and we strictly prohibit any third parties, vendors, or individuals from soliciting money in exchange for job opportunities at Credence. If you are approached by anyone requesting payment or offering you a position at Credence in exchange for money, do not engage with them. Such actions are fraudulent and not authorized by Credence. Please report any such incidents immediately to our official HR team at hr@credencerm.com Your safety and trust are important to us. Thank you for helping us maintain a fair and transparent hiring environment.

Process Trainer who is giving the taining TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp ONLY IF HAVING BANKING PROCESS EXP Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Chennai Must Know-English

Process Trainer Exp- 3 to 7 Years (2+ yrs as process trainer) Gurgaon || UK Shifts || 1 Way Cab 6.5 LPA Kiranpreet kaur 7982741785 E-mail - kpreetimaginators@gmail.com

2yr exp as a BPO Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Must Know-English and Hindi Required Candidate profile WFO Pune Must Know English Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

Leading BPO in GURGAON Hiring for Process Training Manager International Voice Process International Voice Experience is Mandatory Must be working as Training Manager or Tenured Deputy Manager Training on papers Looking for Immediate Joiners Shifts 24*7 CTC UPTO 15LPA based on Last CTC Role & key Responsibilities Represent client calls and calibrations. Planning of Ramp & Backfill batches. Client Interaction with clear view Value Add to the client from the process improvement standpoint. Work closely with Ops and Quality team to design action plans to bridge Product/process related knowledge gaps. Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA (Performance level agreement) Responsible for managing retention during training across New Hire batches Manage/create process SOPs and training refreshers Drive C-Sat & E-sat initiatives to add value to the Process and customer Support administrative tasks Manage training MIS for classes and other related training work Interdepartmental coordination & communication Should be able to contribute to process improvements and innovation in the training function Update oneself regularly with Company policies & report any Security Incident that is observed Keep Companys and Customer information confidential and not disclose to unauthorized individuals and outsiders Willing to work 6 days a week and on rotational shifts in a 24/7 environment. Night shift in scope Key Skills and knowledge: Excellent communication skills Fluent in English Proficient in MS Office Working Experience in the Travel Industry (Preferred) Good people management, Interpersonal skills and Teamwork Continuous Process Orientation Ability to prioritize Ability to meet deadlines Detail oriented Ability to work under pressure Time Management Educational Qualification: Graduate / Postgraduate Interested candidates can mal their cv at simmi@hiresquad.in or call at 8467054123

Hiring a Sales Trainer/Process Trainer who is giving the taining on outbound sales TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp ONLY IF HAVING BANKING PROCESS EXP Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Chennai Must Know-English

Process Trainer Exp- 4+ Years ( 2+ Yrs as Trainer on paper) Loc- Gurgaon Pkg- 6.5 LPA Skills- Customer Service Training, International CS Training, TNI, TNA, OJT, NHT etc NP- Immediate Only Nancy 8586914964 Nancy.imaginators7@gmail.com

2yr exp as a BPO Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Required Candidate profile WFO Bhubaneswar and Bangalore only not for Delhi/NCR neither Kolkata neither Hyderabad apply those who can relocate in Bhubaneswar and Bang Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

Process Trainer (International BPO) Loc- Gurgaon Shift- Rotational Pkg- Upto 6.5 LPA Exp- 3+ yrs (2+ Years as process trainer) Contact Aparupa 9311697179 aparupa.imaginators@gmail.com Required Candidate profile Skills- Process Training, Product Trainer, International Voice Process, TTT, TNA, TNI, OJT etc.

Job Roles & Responsibilities : Excellent organization and project management skills - this will require aggressive planning, organizing and coordinating, negotiating, establishing effective cross-team relationships, prioritization, and delivery against objectives. Strengthen internal processes for communications, needs identification, internal facilitator management and reporting dashboards and metrics. Identify opportunities for ongoing process improvements and drive team to implement such projects. Responsible to design and facilitate Training Programs Delivery of Batches in adherence to times lines Conducting Training Needs Analysis Training Metrics and Performance Dashboards Content Development & Knowledge Management Evaluate effectiveness of Training Intervention Responsible to lead all the training improvement projects Liaison with leadership team and other senior staff to address training needs Planning and organizing continues improvement program for Existing employees Conducting TTT programs for trainers & supervisors Designing Leadership Training Courses Work strategically with L&D team to identify and share best-in-class learning solutions Maintain and enhance Training Policies and Procedures Active participation in staff recruitment interviews, created domain hiring tests for new hires Desired Skills : 10+ years of RCM Domain experience Extensive knowledge of RCM industry Strong Leadership skills Excellent written and verbal communication skills Knowledge of process improvement programs like Six Sigma or Kaizen Open to work in shift Kindly Note: At Credence, we uphold the highest standards of integrity in our recruitment process. We do not charge any fees at any stage of the hiring process, and we strictly prohibit any third parties, vendors, or individuals from soliciting money in exchange for job opportunities at Credence. If you are approached by anyone requesting payment or offering you a position at Credence in exchange for money, do not engage with them. Such actions are fraudulent and not authorized by Credence. Please report any such incidents immediately to our official HR team at hr@credencerm.com Your safety and trust are important to us. Thank you for helping us maintain a fair and transparent hiring environment.

Key Responsibilities: Training Program Development: Design and develop training modules focusing on sales techniques, recruitment industry insights, and product knowledge. Onboarding/Product Training: Deliver engaging onboarding sessions to help new hires understand our offerings, tools, and culture. Skills Assessment: Conduct regular assessments to identify skill gaps and training needs. Presentation & Content Creation: Create compelling training presentations and deliver them effectively to diverse audiences. Handling Diverse Audiences: Train and manage both fresh joiners and lateral hires with tailored approaches. Continuous Improvement: Evaluate training outcomes, gather feedback, and optimize training content and methods. Stakeholder Collaboration: Work closely with sales leadership to align training with organizational goals. Reporting & Documentation: Maintain training records, track progress, and share insights on effectiveness. Travel Readiness: Willingness to travel anywhere across India as per training requirements. Who We’re Looking For: Excellent communication and presentation skills Passionate about training and people development Skilled in creating and delivering effective presentations Comfortable engaging with both new and experienced team members Proficient in MS Office tools (PowerPoint, Excel, Word) MBA in Business, HR, or a related field preferred Prior experience in sales enablement, sales training, or product training Ready to travel anywhere in India for training delivery especially for Forge Market. What We Offer: A collaborative and inclusive work environment Opportunities for professional development and career advancement A platform to make a real impact on sales performance Recognition for creativity and innovation in training

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT Call/Whtapp cv to Amit 8178259405 Neha 8287267407 Required Candidate profile Work from Office Lucknow only not for Delhi/NCR neither in Kolkata..Apply those who can relocate in Lucknow

2yr exp as a BPO Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT WFO Bhubaneswar only not for Delhi/NCR neither Kolkata neither Bangalore..Apply those who can relocate in Bhubaneswar Required Candidate profile 1 yrs exp into ecommerce process WFO Bhubaneswar only not for Delhi/NCR neither Kolkata neither Bangalore..Apply those who can relocate in Bhubaneswar Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

Hiring a Sales Trainer/Process Trainer who is giving the taining on outbound sales TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp ONLY IF HAVING BANKING PROCESS EXP Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Bangalore Must Know-English and Hindi

Role & Responsibilities Help design and develop relevant and engaging training materials, and instructional guides. Utilize a variety of instructional techniques and formats, such as role-playing, simulations, and team exercises. Conduct training needs assessments by collaborating with managers and employees. Analyze and identify gaps in skills and knowledge, and propose methods to address these gaps. Program/Training Plan Implementation. Deliver training programs, ensuring they are aligned with company goals and objectives. Facilitate in-person and virtual training sessions and workshops. Monitor and evaluate training programs' effectiveness, success, and ROI periodically and report on them. Collect and analyze data to assess the impact of training programs on team members performance. Communication and Collaboration: Work closely with subject matter experts to ensure content accuracy and relevance. Foster a culture of continuous learning and development within the organization. Utilize learning management systems (LMS) to organize, track and report training initiatives and course completions Stay updated with the latest instructional technologies and tools Preferred Candidate Profile Qualification : Graduate, Post Graduates can apply (undergraduates are not eligible) 2+ years of experience as Process Trainer from International Voice process Certifications in training and development B2/C1 Verbal & Written English Excellent communication in English. Should be comfortable in night shifts and rotational week offs. Perks and Benefits Competitive Salary + Attaractive Annual Bonus Medicare Facility(free online consultation with Doc) Free pick up and drop facility will be provided within 35 Kms range Medical Insurance Life Insurance

The role involves managing basic process metrics such as Throughput, FAP, C-SAT scores, Call quality scores, and Product test scores as per defined standards. Providing feedback at the agent level for quality and product improvement is also a key responsibility. Reporting basic escalations to the supervisor and handling activities like BQM, refreshers, calibration, NHT, TNA, TNI, OJT, and mock calls are essential tasks. The ideal candidate should possess proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and be familiar with instructional software. Strong interpersonal skills are necessary for effective communication with all levels of management. Being organized and capable of creating timelines, budgets, and schedules is crucial. The ability to multitask, prioritize, and manage time efficiently is required. The role calls for excellent leadership, team building, and management skills. The candidate should be encouraging to the team and staff, capable of mentoring and leading them. Exceptional verbal and written communication skills are essential. Analytical thinking to identify problems and devise effective solutions is a key aspect of the job. Furthermore, a good understanding of processes and products, along with industry and domain knowledge, is required. Experience in team handling and strong interpersonal skills are important. Being customer-centric is a vital attribute for this role. **Eligibility Criteria:** - Proficiency in Hindi, English, and Marathi languages. - Minimum 1 year of experience as a trainer for outbound processes such as customer service, sales, and collections. **Location:** Mumbai,

Role: Process Trainer Overview: We are seeking a dynamic and experienced Process Trainer to join our team. The ideal candidate will be responsible for delivering effective training programs for new hires and existing staff, ensuring a thorough understanding of process workflows , client-specific procedure s, and quality standards . The Process Trainer will play a key role in driving performance, compliance, and continuous improvement across the organization. Key Responsibilities: Design, develop, and deliver process training modules for new hires and existing employees. Conduct onboarding sessions tailored to client-specific processes. Evaluate trainee performance using assessments, role plays, and feedback mechanisms. Collaborate with operations and quality teams to identify training needs and skill gaps. Maintain up-to-date knowledge of process changes and update training materials accordingly. Monitor floor performance of trained employees post-training (OJT) and provide support/coaching as needed. Maintain training records and generate training reports for management review. Conduct refresher training sessions based on quality audits and performance data. Ensure adherence to compliance, data security, and client confidentiality during training sessions. Requirements: Bachelor's degree or equivalent. Minimum 2 years of experience as a Process Trainer in e-commerce. (BPO sector prefrred ) Strong knowledge of BPO operations (voice, non-voice, or blended processes). Excellent communication, presentation, and facilitation skills. Proficient in using learning tools, MS Office, and virtual training platforms (Zoom, MS Teams, etc.). Ability to adapt to changing business needs and manage multiple training batches. Certification in training or instructional design is a plus. Eligibility: Proficient in English communication skills. Minimum 2 years of relevant experience in the e-commerce industry as a Process Trainer or similar role. Experience in conducting new hire training, process transitions, and refresher training programs. Hands-on experience delivering training in voice, non-voice, or blended BPO processes. Working Details: Location: Gurgaon, Haryana Work Schedule: 5 Days a Week | Rotational Shifts | 2 Week-Offs Work from Office

Leading BPO in Pune Hiring for Process Training Manager International Voice Process Must be working as Training Manager or Tenured Deputy Manager Training on papers Looking for Immediate Joiners Shifts 24*7 CTC UPTO 15LPA Role & key Responsibilities Represent client calls and calibrations. Planning of Ramp & Backfill batches. Client Interaction with clear view Value Add to the client from the process improvement standpoint. Work closely with Ops and Quality team to design action plans to bridge Product/process related knowledge gaps. Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA (Performance level agreement) Responsible for managing retention during training across New Hire batches Manage/create process SOPs and training refreshers Drive C-Sat & E-sat initiatives to add value to the Process and customer Support administrative tasks Manage training MIS for classes and other related training work Interdepartmental coordination & communication Should be able to contribute to process improvements and innovation in the training function Update oneself regularly with Company policies & report any Security Incident that is observed Keep Companys and Customer information confidential and not disclose to unauthorized individuals and outsiders Willing to work 6 days a week and on rotational shifts in a 24/7 environment. Night shift in scope Key Skills and knowledge: Excellent communication skills Fluent in English Proficient in MS Office Working Experience in the Travel Industry (Preferred) Good people management, Interpersonal skills and Teamwork Continuous Process Orientation Ability to prioritize Ability to meet deadlines Detail oriented Ability to work under pressure Time Management Educational Qualification: Graduate / Postgraduate Interested candidates can mal their cv at simmi@hiresquad.in or call at 8467054123

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

Leading BPO in Pune Hiring for Process Training Manager International Voice Process Must be working as Training Manager or Tenured Deputy Manager Training on papers Looking for Immediate Joiners Shifts 24*7 CTC UPTO 16LPA based on Last CTC Role & key Responsibilities Represent client calls and calibrations. Planning of Ramp & Backfill batches. Client Interaction with clear view Value Add to the client from the process improvement standpoint. Work closely with Ops and Quality team to design action plans to bridge Product/process related knowledge gaps. Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA (Performance level agreement) Responsible for managing retention during training across New Hire batches Manage/create process SOPs and training refreshers Drive C-Sat & E-sat initiatives to add value to the Process and customer Support administrative tasks Manage training MIS for classes and other related training work Interdepartmental coordination & communication Should be able to contribute to process improvements and innovation in the training function Update oneself regularly with Company policies & report any Security Incident that is observed Keep Companys and Customer information confidential and not disclose to unauthorized individuals and outsiders Willing to work 6 days a week and on rotational shifts in a 24/7 environment. Night shift in scope Key Skills and knowledge: Excellent communication skills Fluent in English Proficient in MS Office Working Experience in the Travel Industry (Preferred) Good people management, Interpersonal skills and Teamwork Continuous Process Orientation Ability to prioritize Ability to meet deadlines Detail oriented Ability to work under pressure Time Management Educational Qualification: Graduate / Postgraduate Interested candidates can mal their cv at simmi@hiresquad.in or call at 8467054123

Trainer/Process Trainer BPO for technical support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407