Process Trainer

0 years

4 - 6 Lacs

Posted:11 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We require Process Trainer on Paper from BPO Industry

Work Location- Mumbai Malad

Shift- 24*7 Shift (Rotational OFF)

Work From Office

Skills - Any Graduate With Good Experience in Process Training

Excellent written & Verbal Communication

Key Responsibilities:

  • Training Delivery
  • Conduct New Hire Training (NHT) for process knowledge, soft skills, and tools/systems used in the project.
  • Deliver refresher and upskilling sessions for tenured agents to address performance gaps.
  • Ensure training modules are delivered as per the defined curriculum and timelines.
  • Conduct pre- and post-training assessments to measure learning effectiveness

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹650,000.00 per year

Work Location: In person

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