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eClerx
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Process Manager

Process Manager

eClerx

5 years

0 Lacs

pune maharashtra india

Posted:1 day ago| Platform:

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Skills Required

logical auditing writing support development messaging outreach portal design recruitment content seo marketing analytics communication crm storytelling management data technology service vision efficiency drive automation

Work Mode

On-site

Job Type

Full Time

Job Description

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors.

Responsibilities:`

Support the development of the employer value proposition (EVP) and ensure consistent messaging across channels.
Define/Redefine JD as per EVP across clusters and manage outreach on Job Portal, LinkedIn and other platforms
Assist in creating brand assets that reflect company culture, values, and employee experience.
Maintain and enhance employer profiles on platforms like Glassdoor, LinkedIn, and AmbitionBox.
Design and execute targeted recruitment campaigns across digital platforms (LinkedIn, Instagram, job boards, etc.).
Optimize job postings and career site content for SEO and candidate engagement.
Manage paid media campaigns and track ROI across channels.
Develop email marketing and nurture campaigns for passive candidates.
Use analytics tools to monitor campaign performance and improve conversion rates.
Work closely with communication team to create compelling content (videos, infographics, blogs) to support hiring initiatives.
Partner with internal teams to promote employee stories and DEI initiatives.

Qualifications:

Bachelor’s degree in Marketing, Communications, HR, or related field.
5+ years of experience in recruitment marketing, digital marketing, or employer branding.
Strong understanding of digital advertising, social media, and content marketing.
Experience with recruitment platforms (ATS, CRM, LinkedIn Recruiter).
Excellent writing, storytelling, and project management skills.
Data-driven mindset with experience in campaign analytics and optimization.

About The Team

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

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Process Manager