Process Excellence

We are looking for a detail-oriented and process-driven Process Excellence to help us optimize workflows, systems, and tools across our publishing operations. In this role, you will work closely with editorial, design, production, marketing, and technology teams to streamline processes, reduce inefficiencies, and implement scalable solutions that drive better outcomes and faster publishing cycle

Key Responsibilities:

 Analyze end-to-end publishing workflows—from manuscript submission to final delivery—to identify inefficiencies and opportunities for improvement.

 Design and implement process enhancements to accelerate editorial, production, and distribution timelines.

 Collaborate with editorial, production, marketing, and tech teams to align productivity goals with business outcomes.

 Evaluate and help implement tools and platforms (CMS, DAM, project management systems) that improve cross-departmental collaboration and output.

 Use data to track and measure productivity metrics, generate insights, and report on performance trends.

 Support automation of repetitive tasks such as metadata generation, content formatting, and proofing processes.

 Train teams on new tools and optimized workflows and maintain clear documentation.

Qualifications:

 Bachelor’s degree in Industrial Engineering, Operations Management, Publishing,Information Systems, or a related field.

 8+ years of experience in process improvement or operations roles, ideally within publishing, media, or a related content-driven environment.

 Strong analytical and critical thinking skills, with a knack for optimizing workflows and systems.

 Familiarity with publishing tools (e.g., Adobe InDesign, WordPress, CMS platforms, XML workflows, etc.).

 Proficiency in productivity and collaboration platforms (e.g., Asana, Trello, Airtable, Slack).

 Ability to communicate effectively with both technical and non-technical teams.

 Experience in change management and user adoption strategies.

Preferred Qualifications:

 Experience in trade, academic, or digital publishing operations.

 Familiarity with automated typesetting, content management systems, and digital asset management.

 Knowledge of scripting or automation tools (e.g., Python, Zapier, VBA) is a plus.

 Exposure to Agile or Lean methodologies.

 Open to Travel

Interested candidates please share your cv at bhoomika.banerjee@mpslimited.com