What You’ll Do: Provide first-level support via email and chat to help resolve technical and functional issues across company products. Take initiative in assisting users and work under guidance to resolve issues effectively. Follow documented procedures and escalate complex issues to relevant internal teams as required. Assist in reporting any issues that may impact business operations. Ensure all support interactions are logged properly in the internal ticketing system. Help keep users and stakeholders informed during downtimes or system issues. Learn and familiarize yourself with the company’s software, tools, and technologies. Support the team in researching, diagnosing, and troubleshooting issues. Contribute to accurate and timely reporting of support metrics. Who you need to be? Good Understanding in SQL. 1+ years of experience in Production Support. understanding of Linux/UNIX systems, databases (e.g., MySQL, SQL Server), and web technologies. Exposure to or willingness to learn scripting or programming basics. A proactive attitude, eagerness to learn, and a customer-first mindset. Exposure to ticketing tools. Good Understanding in Debugging and Analytical. Good Understanding in AWS Cloud. Job location Chennai/Bangalore (work from office-Hybrid) Familiarity with Excel and documentation tools. Good communication skills—both written and verbal. Job Type: Internship Contract length: 6 months Pay: ₹10,000.00 - ₹25,000.00 per month Shift: Day shift Work Days: Monday to Friday Work Location: In person
What You’ll Do: Provide first-level support via email and chat to help resolve technical and functional issues across company products. Take initiative in assisting users and work under guidance to resolve issues effectively. Follow documented procedures and escalate complex issues to relevant internal teams as required. Assist in reporting any issues that may impact business operations. Ensure all support interactions are logged properly in the internal ticketing system. Help keep users and stakeholders informed during downtimes or system issues. Learn and familiarize yourself with the company’s software, tools, and technologies. Support the team in researching, diagnosing, and troubleshooting issues. Contribute to accurate and timely reporting of support metrics. Who you need to be? Good Understanding in SQL. 1+ years of experience in Production Support. understanding of Linux/UNIX systems, databases (e.g., MySQL, SQL Server), and web technologies. Exposure to or willingness to learn scripting or programming basics. A proactive attitude, eagerness to learn, and a customer-first mindset. Exposure to ticketing tools. Good Understanding in Debugging and Analytical. Good Understanding in AWS Cloud. Job location Chennai/Bangalore (work from office-Hybrid) Familiarity with Excel and documentation tools. Good communication skills—both written and verbal. Job Type: Internship Contract length: 6 months Pay: ₹10,000.00 - ₹25,000.00 per month Shift: Day shift Work Days: Monday to Friday Work Location: In person
As a first-level support intern, you will be responsible for providing assistance to users via email and chat to help resolve technical and functional issues related to company products. Your role will involve working under guidance to effectively resolve issues, following documented procedures, and escalating complex issues to relevant internal teams when necessary. It is crucial to report any issues that may impact business operations and ensure that all support interactions are properly logged in the internal ticketing system. Additionally, you will be expected to keep users and stakeholders informed during downtimes or system issues. To excel in this role, you should have a good understanding of SQL, at least 1+ years of experience in Production Support, familiarity with Linux/UNIX systems, databases (e.g., MySQL, SQL Server), and web technologies. Exposure to or a willingness to learn scripting or programming basics is essential. A proactive attitude, eagerness to learn, and a customer-first mindset will be key to your success in this position. Familiarity with ticketing tools, debugging, analytical skills, AWS Cloud, Excel, and documentation tools are also desired. Strong communication skills, both written and verbal, are important for effective collaboration with the team and stakeholders. This internship opportunity is based in Chennai/Bangalore with a hybrid work model. The role involves working in a day shift from Monday to Friday in person. Join us for a 6-month contract length and contribute to accurate and timely reporting of support metrics.,
What youll do? Expert in defining and setting up processes to partner and scale Kaleidofin products for its target group. Kaleidofin products for which you will responsible are : KiScore Credit scoring model for informal customers used by NBFCs, Banks, SFBs, Cooperative and Grameen banks KaleidoCredit Credit partnership with similar network partners and Associate lending partners who use Kaleido Credit platform for offering innovative credit products for target group Drive technology integration and process alignment with external partners (network partners and associate lending partners) while maintaining close coordination with internal stakeholders like Business, Technology, Data science and Operations. To review the processes basis technology alignment to identify areas of gaps along with the stakeholders at regular intervals and drive process improvements while eliminating unwarranted steps or processes to make the organization more agile. Improve the speed of execution by reducing the TAT at every step in different processes until process implementation Planning & execution of the partner integration and process implementation strategy and roadmap for strategic initiatives Excellent project management, collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions Maintain and publish timely MIS and analytics on business operations. Who you need to be? 2+ years of related work experience in Process Excellence & Execution from Technology, Consulting, BPO/KPO industries Expert in project management. Excellent interpersonal skills to be able manage relationship of multiple stakeholders (external and internal) Attention to detail, process orientation, effectively drive day closing and reconciliation Ability to work in a team-oriented, collaborative environment. Understanding of technology integration Understanding of large data sets, data templates Good with numbers and process/analytical bent Since this role is a client interfacing role fluency in Hindi is mandatory. Job location : Chennai
What youll do? We are seeking extremely smart & independentsenior developers who are gung-ho about building large scale systems that are going to have a big impact on millions of customers. You will: Lead design and development of products working closely with businessteam. Independently own software components and co-own entire applications with a small group of fellow developers. Formally mentor junior software engineers on the team, reviewing design documents, (peer) reviewing code, providing design direction and guidance. Build performant, scalable, yet secure, enterprise ready backend architectures that can support millions of users in parallel Establish strong engineering best practices and champion their adoption. The candidate will be suitably well versed with the appropriate information security responsibilities for the role and is responsible for adhering to them. Who you need to be? 4+ years’ experience in software product development and delivery Bachelors or Masters degree in engineering (preferably computer science or sister branches) from a reputed institute (preferably IITs, NITs, or other top engineering institutes). Strong grasp of CS fundamentals, algorithms, and excellent problem-solving abilities. All experience should be from good product development or e-commerce background. Able to take ownership of working with at least one of mobile or web app teams for complete integration with backend Must have shown good stability in all your previous associations. Have strong backend knowledge and cloud development exposure. Proficiency in Java, Spring boot, Hibernate, REST API development. Worked with at least 1 RDBMS (Mysql preferred). NoSql is a plus. Have used or are very hands-on with Microservices, Docker, Kubernetes, Gradle/Ant, Kafka, GIT/bitbucket in a very agile workplace. Writing high quality code which is made better by unit tests and integration tests is how you work Comfortable with exploring proven open-source tech stack like Grafana, Kibana, Jira, Prometheus, caches like Redis/Memcached, task queues like celery, to name a few. Knowledge of test-driven development and AWS tech stack will be a good plus. Job location Chennai/Bangalore (work from office-Hybrid)
What youll do? We are seeking extremely smart & independent developers who are passionate about designing and building user interfaces for the next billion customers in India as well as internal consumers to delight all our users. You will work on re-imagined interfaces that keep our users at the center by understanding their needs and workflows at a detailed level and enabling them by understanding the full stack of our product. You will: Lead design and development of products working closely with business team. Independently own software components and co-own entire web applications with a small group of fellow developers Bring to market delightful user experience for our products with a demonstrated understanding of the full stack of products. Establish strong engineering best practices and champion their adoption. Develop strong front end web app architecture while designing and developing APIs and backend functionality, all while ensuring cross-platform optimization for mobile phones and application responsiveness. Constantly strive to raise the bar on engineering excellence. Stay up to date with tools, trends, technologies, and frameworks. The candidate will be suitably well versed with the appropriate information security responsibilities for the role and is responsible for adhering to them. Who you need to be? 2+ years of professional experience in solving problems using data-driven approach. Bachelors or Masters degree in engineering (preferably Computer Science) from a reputed institute (preferably IITs, NITs, or other top engineering institutes). Strong grasp of CS fundamentals, algorithms and excellent problem-solving abilities. All experience should be from good product development or e-commerce background. Must have shown good stability in all your previous associations. Strong experience with Angular, Java, Spring boot, Hibernate, REST API development. Familiarity with database technology such as MySQL, Oracle, MongoDB, NoSQL Knowledge of test driven development and AWS tech stack is a good plus Strong organizational skills and excellent follow-through Outstanding verbal and interpersonal communication skills Takes personal ownership; Self-starter. Looks for opportunities continuously to gain knowledge and expertise. Job location Chennai/Bangalore (work from office-Hybrid)
What youll do? Understanding Project requirements and OKRs. Specify, manage, automate, and monitor the software build environment standard & processes. Architecting, designing, and maintaining CI/CD pipelines Security - Ensure that the highly sensitive data from our customers is alwayssecure. Build automation for common operational tasks such as Provisioning of servers, network, storage etc. Instrument applications for performance baselines and to aid rapid diagnostics and resolution in case of system issues. Automate provisioning and integration tasks asrequired to deploy new code. Operates effectively in a fast-paced, deadline driven, collaborative and iterative programming environment. Who you need to be? 5 to 8 years of work experience. In depth understanding and experience working with AWS Cloud Platform. Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline) Come with hands-on experience in web application infrastructure technologies like Linux (RHEL, CentOs), MySQL, Apache, Nginx, Kafka, Redis etc. Working experience in Jenkins pipeline and groovy scripting. Proficiency with Gitlab or Github. Experience with one or more of the following Databases: PostgreSQL, MySQL,Oracle, RDS Experience on DevOps tools like Docker, Kubernetes, Git,Jenkins, Ansible and chef. Maintain and establish a high standard of code quality and testing rigor through best practices and frequent Knowledge Transfer. Good knowledge of installation and administration of Linux systems Strong scripting skills like Shell, Ruby, Python etc. Comes with passion for automation. Comfortable with collaboration, open communication and reaching across functional borders. Being able to work under pressure and solve problems using an analytical approach; decisive, fast moving; and a positive attitude. Job location Chennai/Bangalore (Work from office)
What youll do? Lead and mentor a team of data scientists/analysts Provide analytical insights by analyzing various types of data, including mining our customer data, review of relevant cases/samples, and incorporation of feedback from others. Work closely with business partners and stakeholders to determine how to design analysis, testing, and measurement approaches that will significantly improve our ability to understand and address emerging business issues. Produce intelligent, scalable, and automated solutions by leveraging Data Science skills. Work closely with Technology teams on development of new capabilities to define requirements and priorities based on data analysis and business knowledge. Developing expertise in specific areas by leading analytical projects independently, while setting goals, providing benefit estimations, defining workflows, and coordinating timelines in advance. Providing updates to leadership, peers and other stakeholdersthat will simplify and clarify complex concepts and the results of analyses effectively with emphasis on the actionable outcomes and impact to business. Who you need to be? 4+ years in advanced analytics, statistical modelling, and machine learning. Best practice knowledge in credit risk -strong understanding ofthe full lifecycle from origination to debt collection. Well-versed with ML algos, BIG data concepts, and cloud implementations High proficiency in Python and SQL/NoSQL Collections and Digital Channels experience a plus Strong organizational skills and excellent follow-through Outstanding written, verbal, and interpersonal communication skills High emotional intelligence, a can-do mentality and a creative approach to problem solving Takes personal ownership, Self-starter - ability to drive projects with minimal guidance and focus on high impact work. Learns continuously; Seeks out knowledge, ideas, and feedback. Looks for opportunities to build owns skills, knowledge, and expertise. Experience with big data and cloud computing viz. Spark, Hadoop (MapReduce, PIG, HIVE) Experience in risk and credit score domains preferred. Job location Bangalore (work from office-Hybrid)
Selected intern's day-to-day responsibilities include: 1. Handling full execution of the interview process and managing end-to-end vendor management. 2. Managing candidate trackers and interview schedules. 3. Tracking and following up on all candidates; evaluating the ability to connect with potential candidates and set interviews. 4. Conducting initial phone interview screens to assess the candidate's skill level, interest, and cultural fit. 5. Sourcing from job boards. 6. Sharing the screened profiles with the hiring managers and coordinating interviews/tests for the shortlisted candidates. 7. Ensuring smooth and timely communication with all the stakeholders (candidates and hiring managers). 8. Working with the relevant screening teams to ensure candidate screening is successfully completed, including initial screening of incoming CVs. 9. Assisting the HRBP in preparing weekly reports and providing timely updates in the ATS. 10. Handling regular interaction/daily meetings with team leads/managers to discuss requirements and priorities, determine focus, sourcing strategies, interview evaluations, offers, hires, and future requirements, and proactively create a funnel of potential candidates. Job Location: Taramani, Chennai Job Type: Internship Contract length: 6 months Pay: ₹18,000.00 per month Benefits: Food provided Work Location: In person
Selected intern's day-to-day responsibilities include: 1. Handling full execution of the interview process and managing end-to-end vendor management. 2. Managing candidate trackers and interview schedules. 3. Tracking and following up on all candidates; evaluating the ability to connect with potential candidates and set interviews. 4. Conducting initial phone interview screens to assess the candidate's skill level, interest, and cultural fit. 5. Sourcing from job boards. 6. Sharing the screened profiles with the hiring managers and coordinating interviews/tests for the shortlisted candidates. 7. Ensuring smooth and timely communication with all the stakeholders (candidates and hiring managers). 8. Working with the relevant screening teams to ensure candidate screening is successfully completed, including initial screening of incoming CVs. 9. Assisting the HRBP in preparing weekly reports and providing timely updates in the ATS. 10. Handling regular interaction/daily meetings with team leads/managers to discuss requirements and priorities, determine focus, sourcing strategies, interview evaluations, offers, hires, and future requirements, and proactively create a funnel of potential candidates. Job Location: Taramani, Chennai Job Type: Internship Contract length: 6 months Pay: ₹18,000.00 per month Benefits: Food provided Work Location: In person
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