Process Consultant

Job Title: Process Consultant | Consulting & Presales

Location: Bangalore

Experience: 5-6 years (Post-MBA)

Role Overview

Process Consultant

Key Responsibilities

Process Consulting & Delivery

• Deep understanding of enterprise value chains: P2P, O2C, R2R, S2C, H2R, etc., and core business processes across verticals like banking, insurance, healthcare, and manufacturing.
• Engage with CXOs, narrate transformation stories, and independently drive proposals with sales teams.
• Gather and analyze business requirements across technologies like RPA, LCNC, AI, GenAI, and deploy solutions using leading enterprise tools.
• Lead process consulting projects including standardization, re-engineering, and elimination.
• Deliver process mining projects using tools like

  Celonis

  and

  Signavio

  to identify inefficiencies and define business value.

Delivery Focus

• Lead use case discovery and feasibility assessments across value chains.
• Support business case development including ROI analysis, cost-benefit assessments, and resource planning.
• Create implementation roadmaps with short-term and long-term goals.
• Conduct PoCs and pilot analysis for AI/GenAI tools (LLMs, chatbots, document intelligence, etc.).
• Analyze and document automation workflows using tools like

  UiPath

  ,

  Power Automate

  , or

  Automation Anywhere

  .
• Collaborate with solution architects and data scientists to define functional and non-functional requirements for AI-powered solutions.

Presales & Client Engagement

• Support presales activities across large RFPs, proactive pitches, and account mining.
• Deliver compelling client presentations, solution demos, RFP/RFI responses, and value propositions.
• Collaborate with sales, product, and engineering teams to align proposals with client goals.

Required Skills & Qualifications

Education

• MBA from a reputed institute (preferred focus: Technology, Operations, Strategy, or Analytics).
• Bachelor's degree in Engineering, Computer Science, or a related field.

Experience

• 5 to 6 years of relevant experience post-MBA in top-tier consulting firms.
• Hands-on experience with end-to-end automation solution deployment.
• Proficiency with mining tools (Celonis, Signavio), automation tools (UiPath, Blue Prism, Power Automate), and LCNC platforms (PowerApps, Outsystems, ServiceNow).
• Exposure to AI/ML or Generative AI projects (e.g., GPT, Claude, Vertex AI).
• Experience in presales, RFP/RFI management, and proposal development.

Skills

• Strong analytical and problem-solving capabilities.
• Excellent communication, stakeholder management, and presentation skills.
• Familiarity with AI concepts such as NLP, LLMs, OCR, and knowledge graphs.
• Understanding of APIs, data pipelines, and system integration is a plus.