Process Associate

Job Description

About the Company : Allianze Infosoft is dedicated to delivering exceptional services and solutions to our clients. Our mission is to foster a culture of innovation, collaboration, and excellence. About the Role : As a Process Associate at Allianze Infosoft, you will be responsible for executing and managing day-to-day operational tasks within assigned business processes. You will ensure accuracy, timeliness, and adherence to company policies while supporting overall process efficiency and customer satisfaction. Responsibilities : Perform data management, verification, and validation tasks with high accuracy. Monitor and track process-related data to ensure compliance and quality standards. Identify and report process bottlenecks and suggest improvements. Collaborate with cross-functional teams to resolve issues and enhance workflow. Maintain proper documentation for all processes handled. Communicate effectively with supervisors and team members regarding task status and challenges. Support audit and quality teams by providing necessary information and documentation. Adapt to changes in processes and tools as required. Qualifications : 🎓 Graduate in any discipline (Commerce, Arts, Science, or related fields) 🎓 Freshers or candidates with up to 2 years of relevant experience are welcome Required Skills : ✔ Excellent written and verbal communication skills ✔ Proficiency in MS Office (Excel, Word, Outlook) ✔ Good analytical and problem-solving abilities ✔ High attention to detail and accuracy ✔ Ability to multitask and work under deadlines ✔ Team player with a positive attitude ✔ Willingness to work in rotational shifts (if applicable) Preferred Skills : ➤ Prior experience in BPO, back-office operations, or data processing roles ➤ Knowledge of business process workflows or CRM tools (optional)