Require a Team Lead with at least 5 years of overall experience and 2-3 years of experience as Team Lead.
Responsibilities: * Manage backend processes for non-voice clients * Execute email and chat support services globally * Maintain high customer satisfaction ratings through timely resolutions Annual bonus Health insurance Provident fund
This is a full-time on-site role for a Process Associate at YBS India in Faridabad. The Process Associate will be responsible for tasks related to business process outsourcing (BPO), analyzing data, providing customer service, effective communication
Responsibilities: * Maintain accurate records and databases * Prepare reports using Excel * Manage administrative tasks efficiently * Input data into computer systems * Utilize VLOOKUP/HLOOKUP functions for data analysis Health insurance Annual bonus Provident fund
Responsibilities: * Manage backend processes with focus on non-voice operations. * Provide email support for customer queries. * Execute non-voice tasks efficiently. * Collaborate closely with team members. Health insurance Annual bonus Provident fund
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