112 Proactive Monitoring Jobs - Page 2

As an Incident Manager, you will play a vital role in managing end-to-end incident resolution against SLAs and ensuring timely problem resolution with root cause analysis. Your responsibilities will include effective management of Major Incidents, providing 24/7 support for critical issues, and following alternative escalation procedures to ensure smooth operations. Key Responsibilities: - Manage end-to-end incident resolution against SLAs - Ensure timely problem resolution with root cause analysis - Effectively manage Major Incidents - Provide 24/7 support for critical issues - Align AMS SLAs with client-defined performance metrics - Identify and implement automation and cost-efficiency opp...

As an experienced professional with over 5 years of experience, you should be ready to join within 30 days in Chennai for a Work From Office (WFO) setup. Your educational background should include a degree or postgraduate qualification in Computer Science or a related field. Key Responsibilities: - Experience in handling Bancs Interfacing requirements and direct client interaction. - Good understanding of Bancs Product Architecture and best practices in Oracle (SQL, PL/SQL, Stored Procedures, Triggers, Functions). - Experience in Cloud Computing, Containerization, Environment maintenance & support, DB refresh, Housekeeping, Service Maintenance & Monitoring, OpenShift, Unix/Linux Command, and...

This job is with HP, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Operation Lead Description - This role is responsible for delivering tailored post-sales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly. The role troubleshoots IT infrastructure problems, adheres to standards, supports operational plans, and performs assigned tasks under supervision.DisclaimerThis job description describes the general nature...

**Job Description:** You will be responsible for delivering tailored post-sales software services to local accounts, responding to a range of queries, and utilizing proactive monitoring for issue prevention. Your main focus will be to maintain high customer satisfaction by addressing requirements and resolving issues promptly. **Key Responsibilities:** - Deliver tailored post-sales software services to local accounts - Respond to a range of queries - Utilize proactive monitoring for issue prevention - Maintain high customer satisfaction by addressing requirements and resolving issues promptly - Troubleshoot IT infrastructure problems - Adhere to standards and support operational plans - Perf...

Job Description Mandatory Key skills- Problem Management/RCA/5why/Which methodology are you using for problems Take the ownership to oversee the day to day operations relating to Problem Management and Incident Management. Take overall responsibility for Problem Management and Incident Management receive proactive problem tickets from service providers, coordinate assessment of business impact with Customer and progress tickets to the next stage Ensure cross dependencies across supplier for RCA Submission & Problem Resolution are handled efficiently Coordinate Root Cause Analysis across multiple providers Evaluate and approve recommended solutions to Problems Coordinate production of Request...

As a SRE lead with 8+ years of experience, your role will involve providing strategic direction and technical expertise to ensure the ongoing success and reliability of the platform's and products. Key Responsibilities: - Support and provide guidance in designing, building, and maintaining highly available, scalable, and reliable SaaS infrastructure. - Lead efforts to ensure the reliability and uptime of the product by driving proactive monitoring, alerting, and incident response practices. - Develop and implement strategies for fault tolerance, disaster recovery, and capacity planning. - Conduct thorough post-incident reviews and root cause analyses to identify areas for improvement and pre...

Role Overview: You will be responsible for delivering tailored post-sales software services to local accounts, responding to a range of queries, and utilizing proactive monitoring for issue prevention. Your main goal will be to maintain high customer satisfaction by addressing requirements and resolving issues promptly. Additionally, you will troubleshoot IT infrastructure problems, adhere to standards, support operational plans, and perform assigned tasks under supervision. Key Responsibilities: - Deliver tailored post-sales software services to local accounts - Respond to a range of queries and utilize proactive monitoring for issue prevention - Maintain high customer satisfaction by addre...

As an Associate IT Support Engineer at Wolters Kluwer, you are an integral part of the DXG DSS Platform and Product Support (PPS) team. Your primary responsibility is to provide analysis, recommendations, and support for applications and technical services used by business professionals collaborating with Wolters Kluwer. Collaborating with various teams such as Application Development, Operational Intelligence, DevOps, and QA, you will work towards enhancing incident resolution, anticipating issues, and improving system resiliency. This role offers leadership potential and values prior work experience, internships, projects, co-ops, and a genuine interest in technology and its business appli...

As a global leader in cybersecurity, CrowdStrike is dedicated to protecting the people, processes, and technologies that drive modern organizations. Since 2011, our mission has remained unchanged - we are here to stop breaches and have revolutionized modern security with the world's most advanced AI-native platform. Our diverse customer base spans all industries, relying on CrowdStrike to ensure the smooth operation of their businesses, the safety of their communities, and the progress of their lives. At CrowdStrike, we are not just a company; we are a mission-driven organization that nurtures a culture empowering every CrowdStriker with the flexibility and autonomy to shape their careers. W...

Wells Fargo is seeking a Program Analyst. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In this role, you will: Participate in formal internship program and workshops for low complexity initiatives within Internship Program Review various assignments to become familiar with policies and procedures for which answers can be quickly obtained, related to low-to-medium risk tasks and deliverable Receive direction from a manager and exercise independent judgme...

This job is with HP, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. MIS Execuitve /Analyst Description - This role is responsible for delivering tailored post-sales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly. The role troubleshoots IT infrastructure problems, adheres to standards, supports operational plans, and performs assigned tasks under supervision.DisclaimerThis job description describes the genera...

This job is with HP, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Field Technical Support Associate Description - This role is responsible for delivering tailored post-sales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly. The role troubleshoots IT infrastructure problems, adheres to standards, supports operational plans, and performs assigned tasks under supervision.DisclaimerThis job description describes...

As a Lead Engineer in the Platform Engineering team at Mastercard, you will play a crucial role in spearheading database initiatives for a high-performing engineering team. Your expertise will be pivotal in deploying and managing various database technologies in test and production environments for global products. If you are a natural problem solver with a strong affinity towards automation and possess a deep understanding of database management best practices, then this role is perfect for you. You will be responsible for championing database engineering best practices, governance, and standards within Mastercard's Business Systems and Operations worldwide. Your role will involve working c...

As a global leader in cybersecurity, CrowdStrike is dedicated to protecting the people, processes, and technologies that drive modern organizations. Since 2011, the mission of CrowdStrike has been to prevent breaches and redefine modern security with the most advanced AI-native platform. Customers from various industries rely on CrowdStrike to maintain the security of their businesses, communities, and lives. CrowdStrike is a mission-driven company that fosters a culture empowering every employee to take ownership of their careers. The company is always seeking passionate individuals with a strong focus on innovation and a deep commitment to customers, the community, and each other. If you a...

Devise client SEO strategies, Manage projects & client communications (Lead meetings) Coordinate team tasks Track rankings via GA/Search Console/Clarity/SERP Create monthly POAs and train juniors.

Responsibilities: Have experience of PPAP documentations (WI, CP, PFMEA, PFD etc.). Hands on experience of Solidworks & Autocad. Have expertise in Engineering drawings. Have experience of Fixtures, Gauges, die, punch & template design Have knowledge of the development process. Place of working will be at Kurali Plant near Mohali. Good in operating computer and hands on experience in design To review the feasibility of the final product demand by the customer with the company CFT (CORE FUNCTIONAL TEAM) members

Genpact is a global professional services and solutions firm with over 125,000 employees in more than 30 countries. We are driven by curiosity, agility, and the desire to create lasting value for our clients, including Fortune Global 500 companies. Our purpose is the relentless pursuit of a world that works better for people, and we achieve this by serving and transforming leading enterprises with our deep business knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Lead Consultant, specializing in BMC TrueSight/Helix Operations Management. As a skilled specialist in BMC TrueSight/Helix, you will join ou...

Job Responsibilities Should have dealt castings, forgings, machined and fabricated parts. Should have good working knowledge of manufacturing processes. Should be conversant with National and International standards. Should have excellent ability to understand and interpret engineering drawings. Should be capable of conducting Root Cause Analysis and resolve technical problems. Should be adept in dealing with vendors for development of parts within specific time frames. The incumbent shall be required to travel. Ability to work on 2D and 3D softwares shall be considered and added advantage.

Responsibilities: Overall responsible for engineering activities across the Plant including managing NPD and Tool Room Create and implement best practice engineering vision, strategy, policies, processes and procedures to aid and improve Plant performance Providing technical support to the business development. Responsible for overseeing all aspects of build design till handover Practice and inculcate in the team core engineering techniques, applications, methods, processes etc relating to structural designing, document preparations and other engineering activities Assisting projects with value engineering Develop planning and prioritise processes to ensure that multi-disciplinary resource i...

About the Position: We are looking for candidates to join our Performance and Capacity Team with 5 to 9 years of experience, a crucial part of our infrastructure strategy. This team plays a pivotal role in ensuring cost-effective capacity management, optimizing the performance of critical business processes and services based on demand fluctuations. As a key player in our digital transformation efforts, the team helps shape infrastructure decisions, aligning with industry best practices and leveraging advanced technologies such as cloud computing, proactive monitoring, and predictive analytics. By continuously tracking our ability to meet the published Risk Appetite for performance and capac...

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on ...

Role & responsibilities Make outbound follow-up calls to potential and existing clients (data will be provided daily). Engage customers in meaningful conversations to understand their property requirements. Share relevant property information and schedule site visits for the sales team. Maintain accurate call logs and update CRM systems with client interactions. Ensure consistent follow-ups until closure or handover to sales. Preferred candidate profile Prior experience in a call center or international voice process preferred. Strong verbal communication skills in English and Hindi. Ability to handle high call volumes professionally. Self-motivated, target-driven, and disciplined in follow-...

Role & responsibilities Identify and develop new business opportunities through market research, networking, and lead generation. Build and maintain strong relationships with new and existing clients. Understand clients' technical requirements and propose tailored engineering solutions. Prepare and deliver compelling sales presentations and product demonstrations. Preferred candidate profile We are looking for entrepreneurial-minded students/freshers who are eager to build a career in technology sales within the hardware, robotics, and automation industry. The ideal candidate should have: Strong communication skills in English and Hindi to engage with clients effectively. A proactive attitud...

Role & responsibilities Client Relationship Management: a. Serve as the lead point of contact for all customer account management matters. b. Build and maintain strong, long-lasting client relationships. c. Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors Cross-Functional Collaboration: a. Collaborate with internal departments (including Customer Service and Product Development) to improve the entire customer experience. b. Prepare sales reports and communicate progress to internal and external stakeholders. Consumer Insights: a. Answer client queries promptly. b. Collect and analyze data to understand consumer behavior. c. Identify oppor...

As a MSSQL DBA, you will be responsible for proactively monitoring databases to ensure smooth operations. Your duties will include the installation and configuration of databases, as well as performance tuning and improvements to enhance efficiency. You will also be in charge of restoring and refreshing databases when necessary. Security auditing is a crucial aspect of this role, and you will be expected to manage database objects such as tables and indexes effectively. Additionally, you may be assigned other duties as needed to support the overall database management. Furthermore, as part of the role, you will be required to participate in weekend and night support on a rotational basis to ...