IT Asset executive

2 - 6 years

0 Lacs

Posted:3 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

- Role Overview: You will be responsible for delivering tailored post-sales software services to local accounts, responding to a range of queries, and utilizing proactive monitoring for issue prevention. You will maintain high customer satisfaction by addressing requirements and resolving issues promptly. Additionally, you will troubleshoot IT infrastructure problems, adhere to standards, support operational plans, and perform assigned tasks under supervision. - Key Responsibilities: - Deliver tailored post-sales software services to local accounts - Respond to a range of queries from customers - Utilize proactive monitoring for issue prevention - Maintain high customer satisfaction by addressing requirements and resolving issues promptly - Troubleshoot IT infrastructure problems - Adhere to standards and support operational plans - Perform assigned tasks under supervision - Qualifications Required: - Previous experience in delivering post-sales software services - Strong troubleshooting skills for IT infrastructure problems - Ability to address customer requirements promptly - Adherence to standards and operational plans - Supervised task performance (Note: Additional details about the company were not included in the provided job description.) - Role Overview: You will be responsible for delivering tailored post-sales software services to local accounts, responding to a range of queries, and utilizing proactive monitoring for issue prevention. You will maintain high customer satisfaction by addressing requirements and resolving issues promptly. Additionally, you will troubleshoot IT infrastructure problems, adhere to standards, support operational plans, and perform assigned tasks under supervision. - Key Responsibilities: - Deliver tailored post-sales software services to local accounts - Respond to a range of queries from customers - Utilize proactive monitoring for issue prevention - Maintain high customer satisfaction by addressing requirements and resolving issues promptly - Troubleshoot IT infrastructure problems - Adhere to standards and support operational plans - Perform assigned tasks under supervision - Qualifications Required: - Previous experience in delivering post-sales software services - Strong troubleshooting skills for IT infrastructure problems - Ability to address customer requirements promptly - Adherence to standards and operational plans - Supervised task performance (Note: Additional details about the company were not included in the provided job description.)

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