IT Asset executive

As a Software Services Specialist, you will be responsible for delivering tailored post-sales services to local accounts. Your role involves responding to a variety of queries and implementing proactive monitoring to prevent issues. Your primary focus will be on maintaining high customer satisfaction by addressing requirements and resolving issues promptly. Additionally, you will troubleshoot IT infrastructure problems, adhere to standards, support operational plans, and perform assigned tasks under supervision. Key Responsibilities: - Deliver tailored post-sales software services to local accounts - Respond to a range of queries from customers - Utilize proactive monitoring techniques for issue prevention - Maintain high customer satisfaction by addressing requirements promptly - Troubleshoot IT infrastructure problems effectively - Adhere to standards and support operational plans - Perform assigned tasks under supervision Qualifications Required: - Bachelor's degree in Computer Science or related field - Strong understanding of IT infrastructure - Excellent troubleshooting skills - Ability to work effectively under supervision - Strong communication and customer service skills Please note that this job description provides a general overview of the responsibilities associated with this role. It is not an exhaustive list of all duties and responsibilities, as additional functions may be assigned as needed by management. As a Software Services Specialist, you will be responsible for delivering tailored post-sales services to local accounts. Your role involves responding to a variety of queries and implementing proactive monitoring to prevent issues. Your primary focus will be on maintaining high customer satisfaction by addressing requirements and resolving issues promptly. Additionally, you will troubleshoot IT infrastructure problems, adhere to standards, support operational plans, and perform assigned tasks under supervision. Key Responsibilities: - Deliver tailored post-sales software services to local accounts - Respond to a range of queries from customers - Utilize proactive monitoring techniques for issue prevention - Maintain high customer satisfaction by addressing requirements promptly - Troubleshoot IT infrastructure problems effectively - Adhere to standards and support operational plans - Perform assigned tasks under supervision Qualifications Required: - Bachelor's degree in Computer Science or related field - Strong understanding of IT infrastructure - Excellent troubleshooting skills - Ability to work effectively under supervision - Strong communication and customer service skills Please note that this job description provides a general overview of the responsibilities associated with this role. It is not an exhaustive list of all duties and responsibilities, as additional functions may be assigned as needed by management.