This role demands a hands-on professional with a strong grasp of business requirements and expertise in low-code/no-code platforms is preferred. In addition to closely engaging with customers, you will mentor a team of consultants, ensuring end-to-end implementation.
Key Responsibilities:
Project Delivery and Management:
Own the end-to-end delivery of enterprise transformation projects, ensuring they meet scope, quality, budget and timeline requirements. Oversee all aspects of project execution to guarantee customer satisfaction and successful outcomes.Technical Solution Design
: Architect and design robust, scalable, and efficient solutions tailored to customer needs. Ensure alignment between business objectives and technical solutions to deliver maximum value.Customer Engagement
: Build and maintain strong relationships with customers, serving as their trusted technical advisor. Understand their business challenges, present technical solutions, and guide them through the implementation process.Cross-functional Collaboration
: Work closely with sales, product, and engineering teams to ensure alignment between customer requirements and the delivered solution. Collaborate in both pre-sales and post-sales phases to ensure seamless project transitions.Pre-sales Support
: Assist the sales team by demonstrating technical expertise during customer engagements, leading technical discussions, and providing detailed solution proposals and presentations.Risk Management
: Identify project risks and develop mitigation strategies to ensure projects are delivered on time and within budget, minimizing disruptions and addressing issues proactively.Documentation and Reporting
: Create comprehensive technical documentation, including solution architecture, project plans, and status reports. Provide regular updates to internal teams and customers on project progress and milestones.Continuous Improvement
: Stay current with emerging JS frameworks, technologies, and best practices to continually improve solution offerings and recommend enhancements to customers.
Required Technical Skills:
Low-Code/No-Code Platforms Expertise
: Deep understanding of low-code/no-code platforms, with experience in designing and implementing complex solutions.Technical Architecture
: Ability to design optimized architectures, integrating low-code platforms with enterprise systems and third-party applications.Systems Integration
: Proven experience with system and application integration, including REST APIs, JSON, and integration connectors for seamless data flow.Data Architecture & Security
: Strong knowledge of data models, database concepts, data governance, and security best practices.Cloud and SaaS Proficiency
: Hands-on experience with cloud platforms and SaaS solutions, ensuring reliability, scalability, and performance.Coding Experience
: Proficiency in Python and Lambda functions for customizations and technical integrations.Workflow Automation
: Expertise in automating processes using Power Automate, Google App Scripts, business rules, and workflow rules.API Management
: Skilled in managing SOAP, REST APIs, and web services to support system interoperability and integration.Advanced Excel
: Strong knowledge of Excel formulas for data analysis and solution design.Integration Technologies
: Experience with Enterprise Service Bus (ESB) and cloud connectors for integrating disparate systems.
Required Functional Skills:
Requirements Gathering and Analysis
: Skilled in gathering, analyzing, and translating customer business requirements into actionable, technically sound solutions.Solution Design & Customization
: Ability to craft solutions using low-code tools, tailoring them to meet specific customer needs and technical constraints.Problem-Solving
: Strong analytical skills for identifying and resolving complex technical challenges, optimizing solutions for customer success.Aptitude for Deeper Product Knowledge
: High ability to quickly acquire in-depth knowledge of products and solutions, ensuring effective customer engagements.Documentation
: Proficiency in creating comprehensive documentation for technical solutions, workflows, and user manuals to support implementation and ongoing maintenance.
Required Customer Engagement Skills:
Stakeholder Influence & Management
: Strong interpersonal skills to manage relationships with senior executives and key stakeholders, ensuring alignment and satisfaction.Consultative Selling
: Ability to influence customer decisions by providing expert guidance on solution options, aligning proposals with their business goals.Customer Success Leadership
: Focus on ensuring long-term customer success by delivering impactful solutions and identifying future opportunities for growth.
Required Project Delivery Ownership Skills:
End-to-End Project Leadership
: Ownership of the full project lifecycle from requirements gathering to solution delivery and post-deployment support.Project Management Methodologies
: Proficiency in Agile, Scrum, or Waterfall methodologies, ensuring timely and quality project delivery.Multi-tasking and Prioritization
: Ability to manage multiple tasks simultaneously, prioritizing effectively to meet project deadlines and customer needs.Scope & Budget Control
: Expertise in managing project scope, timelines, and budgets to ensure on-time, within-budget delivery with maximum value to customers.
Work Location: WTC, Perungudi, Chennai
Years of experience : 6 - 10 years
