Presales Manager

Company Name: Brickfolio

Position: Pre-Sales Manager

Kalyani nagar

Key Responsibilities:

• Team Leadership & Management: Lead, mentor, and motivate a team of telecallers/pre-sales executives to achieve set targets.

• Performance Monitoring: Track daily, weekly, and monthly performance metrics; provide feedback and training where needed.

• Calling & Conversion: Engage in direct calling activities when required to boost team performance and lead conversion.

• Target Achievement: Ensure the team consistently meets or exceeds lead generation and appointment booking targets.

• Training & Development: Conduct regular training sessions to enhance product knowledge, sales pitch, and objection handling skills.

• Reporting: Maintain and present performance reports to management with actionable insights.

• Process Improvement: Implement best practices for call quality, lead management, and customer engagement.

Key Skills & Competencies:

• Proven experience managing a BPO/Call Center team of at least 50 members.

• Strong leadership and team management abilities.

• Excellent communication and interpersonal skills.

• Target-driven and performance-oriented.

• Ability to work under pressure in a fast-paced environment.

• Proficiency in CRM tools and call tracking systems.

• Preferably from the real estate industry with understanding of property sales cycle.