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7.0 - 10.0 years

25 - 35 Lacs

Ahmedabad, Rajkot, Surat

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We are looking for a dynamic professional to manage a P&L role focused on delivering a world-class service experience to existing customers. The position emphasizes upselling premium packages, driving client retention, and ensuring customer satisfaction through a needs-driven service team. Additionally, you will execute strategic marketing initiatives to enhance client engagement and service outcomes. Drive business growth for both topline and bottom-line in the Zone. Develop and execute the annual operating plan, including revenue and cost forecasting. Achieve monthly, quarterly, and annual sales targets by generating revenue from existing paid members. Ensure timely delivery of services, maintaining high standards for client satisfaction. Analyze customer feedback to gather business intelligence, assess core service benefits, and ensure high client satisfaction. Establish a robust system for maximizing customer retention. Recruit, train, and develop a proactive, consultative client servicing team focused on delivering exceptional customer experiences Experience and Education- MBA graduate with strong academics 7+ yrs. of experience in Sales / Servicing / Retention Preference for candidates with team handling experience of 100+ team members in last 4yrs

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7.0 - 11.0 years

25 - 32 Lacs

Jaipur

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This is a P&L position that involves servicing existing customers by offering them a world-class service experience. The focus is on upselling premium packages, client retention, ensuring customer delight through a need sensitive client servicing team and executing various marketing initiatives. Job Responsibilities: -Grow the business in terms of topline & bottom-line for the Zone -Develop & execute annual operating plan - revenue & cost planning and forecasting -Achievement of monthly, quarterly, and annual sales targets by generating revenue from existing paid members -Ensure timely delivery of services to clients -Analyze customer feedback, draw business intelligence, review benefits of core services being offered and ensure high client satisfaction level -Setup a system that delivers high customer retention -Recruit, train & develop a client servicing team which is need sensitive, has a consultative selling approach & is proactive at offering highest level of customer delight Key Skills: - Client handling and application of Field Sales techniques - Quick thinking and problem-solving - Verbal communication with active listening - Vision and foresight to create new opportunities for customer - Team Management & Interpersonal skills - Data Interpretation & Report Management - Should be target oriented - Strong leadership skills and team player - Preference for candidates with Team handling experience of 100+ Individual

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3.0 - 8.0 years

5 - 12 Lacs

Hyderabad, Bengaluru, Mumbai (All Areas)

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upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. upGrad was awarded the Best Tech for Education by IAMAI for 2018-19 upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany. We were also covered by the Financial Times along with other disruptors in Ed-Tech upGrad is the official education partner for the Government of India - Startup India program Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning Roles & Responsibilities Establish performance metrics and conduct regular performance evaluations, providing coaching and training to enhance the team sales skills. Continuously improve the sales process, identifying areas for enhancement, and implementing streamlined approaches for greater efficiency. Oversee the management of customer relationships, ensuring a high level of customer satisfaction and retention. Maximizing the conversion of leads into enrollments. Work closely with the marketing team to plan and execute local marketing campaigns and promotional activities to boost brand visibility and sales. Generate regular reports on sales performance, enrollment data, and other key metrics, providing insights to senior management for strategic decision-making. Ensure adherence to company policies, quality standards, and regulatory requirements within the center sales operations. Mentor and teach the content to ensure that the learners are interview ready Conducting BTL activities Week -off -- Monday

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0.0 - 1.0 years

2 - 3 Lacs

Noida

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We are looking for female candidates for CP location. The Selected Intern's Responsibilities Include. Working on Excel sheet, entering the data, reconciling the sale, and purchase. Reconciling the day-to-day sale and liaising with an accountant and CA if required. Working on auditing, taxation, accounts payable, accounts receivable, bank reconciliation, balance sheet analysis, etc. Working on financial analysis, financial reporting, P&L management, statutory compliance, Tally ERP preparation of GSTR 3B, GSTR-1, and GSTR 9 of the company. Prepare the sale/purchase/expense details and the company invoices. About Company:Travoinspire is a corporate & luxury management company, delivering excellence globally. Travoinspire was conceived in December 2015 and merged with Travoinspire Global in December 2017. We are bound to provide exemplary corporate travel services through our dedicated and experienced team. We provide competitive prices and quality services with full product knowledge. We have organized various types of inbound/outbound corporate events and conferences for clients across industries (corporate, government, and social)..

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0.0 - 1.0 years

2 - 3 Lacs

Ghaziabad

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We are looking for female candidates for CP location. The Selected Intern's Responsibilities Include. Working on Excel sheet, entering the data, reconciling the sale, and purchase. Reconciling the day-to-day sale and liaising with an accountant and CA if required. Working on auditing, taxation, accounts payable, accounts receivable, bank reconciliation, balance sheet analysis, etc. Working on financial analysis, financial reporting, P&L management, statutory compliance, Tally ERP preparation of GSTR 3B, GSTR-1, and GSTR 9 of the company. Prepare the sale/purchase/expense details and the company invoices. About Company:Travoinspire is a corporate & luxury management company, delivering excellence globally. Travoinspire was conceived in December 2015 and merged with Travoinspire Global in December 2017. We are bound to provide exemplary corporate travel services through our dedicated and experienced team. We provide competitive prices and quality services with full product knowledge. We have organized various types of inbound/outbound corporate events and conferences for clients across industries (corporate, government, and social)..

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0.0 - 1.0 years

2 - 3 Lacs

Faridabad

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We are looking for female candidates for CP location. The Selected Intern's Responsibilities Include. Working on Excel sheet, entering the data, reconciling the sale, and purchase. Reconciling the day-to-day sale and liaising with an accountant and CA if required. Working on auditing, taxation, accounts payable, accounts receivable, bank reconciliation, balance sheet analysis, etc. Working on financial analysis, financial reporting, P&L management, statutory compliance, Tally ERP preparation of GSTR 3B, GSTR-1, and GSTR 9 of the company. Prepare the sale/purchase/expense details and the company invoices. About Company:Travoinspire is a corporate & luxury management company, delivering excellence globally. Travoinspire was conceived in December 2015 and merged with Travoinspire Global in December 2017. We are bound to provide exemplary corporate travel services through our dedicated and experienced team. We provide competitive prices and quality services with full product knowledge. We have organized various types of inbound/outbound corporate events and conferences for clients across industries (corporate, government, and social)..

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5.0 - 9.0 years

5 - 9 Lacs

Bengaluru

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Key Responsibilities: Analyze large datasets to identify trends, anomalies, and business opportunities across functions. Design and maintain dashboards and reports for key business metrics using tools like Power BI, Tableau, or Excel. Lead the development and analysis of Profit & Loss statements including revenue forecasting, cost analysis, and margin tracking. Collaborate with finance and business teams to track performance against targets and budgets. Provide deep-dive analysis on product/category profitability, business verticals, and operational costs. Develop and optimize data models and performance indicators that support business strategies. Present findings and actionable recommendations to senior management in a clear and concise manner. Monitor KPIs and drive initiatives to improve business performance and financial health. Partner with cross-functional teams including Marketing, Operations, and Product to support business planning and forecasting. Mandatory hands-on experience with P&L management and financial analysis. Proficiency in data analysis and visualization tools (SQL, Excel, Power BI/Tableau). Strong financial acumen and understanding of business drivers, cost structures, and revenue models. Excellent communication skills with the ability to present data and insights to non-technical stakeholders. High attention to detail, critical thinking, and problem-solving skills. Experience in budgeting, forecasting, and variance analysis is a plus.

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5.0 - 10.0 years

8 - 14 Lacs

Visakhapatnam

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Cluster Manager We are seeking a highly driven and operations-focused Cluster Manager to oversee a group of retail pharmacy stores. The role involves P&L ownership, driving topline and bottomline targets, team management, customer experience enhancement, inventory control, compliance adherence, and execution of marketing and omnichannel initiatives to deliver strong business outcomes. Key Responsibilities: 1. Financial and Sales Performance Drive achievement of monthly revenue, profitability, generics, diagnostics, and high-margin targets. Develop store-specific business plans and monitor daily target vs achievement. Identify local revenue opportunities, partnerships, and business development avenues. 2. Omnichannel Operations Ensure 100% compliance on order fulfillment with zero TAT breaches and pushbacks. Guide stores in conducting root-cause analyses and implementing corrective actions. 3. Team Management and Training Lead, motivate, and develop store teams, ensuring clarity on targets and incentives. Conduct regular store visits, performance reviews, knowledge checks, and mentorship. Identify training needs, recommend nominations, and support career growth of high performers. 4. Customer Service and Experience Ensure high service standards across customer interactions (in-store, telephonic, and digital). Identify actionable insights from customer feedback (NPS) and drive improvements. 5. Inventory Management Maintain inventory accuracy through regular audits, process adherence, and loss prevention initiatives. Support stores in assortment planning based on catchment needs and competition benchmarking. 6. Compliance and Banking Conduct compliance audits on licenses, registers, billing, banking, and cold chain practices. Ensure documentation and regulatory requirements are fully met across stores. 7. Store Hygiene and Visual Merchandising Ensure cleanliness, proper visual merchandising, and adherence to branding guidelines. Conduct random checks to validate execution. 8. Marketing and Local Initiatives Drive store-level marketing initiatives and ensure staff participation in outdoor activities. Lead awareness drives for promotions and monetized brands. 9. Expansion and Hiring Oversee property handovers with project teams and ensure readiness. Support recruitment processes with unbiased evaluation and documentation. Desired Candidate Profile: 5-8 years of experience in multi-unit retail management (pharmacy, healthcare, or retail preferred). Strong operational, financial, and people management skills. Excellent problem-solving, communication, and customer service orientation. Ability to work in a fast-paced, high-growth environment with an ownership mindset.

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10.0 - 14.0 years

12 - 14 Lacs

Mohali, Chandigarh, Panchkula

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BPO Senior Operations Manager - Chandigarh Oversee end to end BPO operations 10+ years overall& 4+ years of relevant experience Exceptional presentation skills Graduation is must Must have managed 80+ FTE Salary upto 14 LPA

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12.0 - 20.0 years

40 - 60 Lacs

Hyderabad

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Ensuring the Management, Functioning and Operations of the Hospital in profitable and professional manner in alignment to the Management guidelines. Overall control and monitoring of the Hospital. Responsible for customer care, Security, Housekeeping, Logistics, Personnel & Equipment. Management of Corporate patients. To serve as a Key resource for the Organization in terms of Planning, Overseeing, Coordination and providing inputs. Liaisoning with local Bodies, Government officials. Responsible for all Statutory & regulatory compliance related matters. Responsible for Hospital related agreements like Business, Service and Facility. To interact and maintain cordial relations with all the consultant doctors / clinicians, referral doctors in increasing the business. Obtain feedback on monthly basis, submit to the management & take corrective actions in improving the satisfaction levels of the doctors. Co-ordinate with all the other department people like Finance, HR, Marketing, service and other technical people and ensure a smooth functioning of the Hospital.. Structure the strategies / policies w.r.t. Operations & maintenance, obtain approvals and implement them. To ensure the correctness of the Billing process. To identify, check and arrest the loose ends in every system and process on continuous basis. Ensure the highest productivity from the employees, train, develop and retain the team members. To initiate cost reduction processes by planning cost control measures in material, services and by multi skilling w.r.t. manpower. Ensure certifications / renewals are on time and in place. To obtain feedback from the customers and ensure the corrective steps. Prepare Job descriptions, allocate / distribute the work, monitor the work schedules among the team. Evaluate the performance of the team members / train & develop for future needs. To ensure proper handling and disposal of medical wastages and garbage. Responsible for budget and budgetary controls. constant touch with vendors, contractors, consultants, suppliers, out sourced agencies, patients, visitors, external service /maintenance agencies, regulatory bodies and government officials. Ensure optimum operational efficiency of centre by coordinating with various functional leaders to achieve target Operational issues pertaining to centre in line with organizational objectives To ensure all Statutory Compliance Ensures adherence to quality standards in the centre operations Implementation of Clinical and administrative protocols & procedures Provide prompt, courteous, efficient and personalized service to all stakeholders Ensuring that all clinical as well as non clinical processes and protocols are adhered to Monitor the key performance indicators of the centre and initiate corrective action, whenever necessary. To co-ordinate internal project work, plan timelines and adhere with the same in co-ordination with Project team.

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10.0 - 20.0 years

10 - 20 Lacs

Chennai

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Managing daily operations, ensuring food quality and safety, and coordinating logistics Supervise cloud kitchen operations inclusive Daily operations, ensuring food quality & safety, coordinating logistics. Required Candidate profile High skilled profile experience in cloud kitchen Handle team more than 200 Handled 10 cloud kitchen & supply chain Exp in food platforms Kindly reach us @ Hema - 7305057834 adducoindia@gmail.com

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10.0 - 20.0 years

1 - 3 Lacs

Gurugram

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Role & responsibilities Manage day to day relationships with suppliers and customers and work on executing daily sale and purchases of various commodities Monitor short and long term trends and prices for different commodities across various markets in India Build new customer and supplier relationships across various markets and commodities Independently manage a trade book with direct PnL impact on the company Maintain supply and demand estimates for various commodities assigned Preferred candidate profile Bachelor's degree Min 5 yrs of experience in agro commodity trading Hands-on mentality and a strong self-initiative with the ability to operate at a high level with minimum supervision is required Willingness and desire to travel when required Knowledge of using Microsoft office suite Excellent communication, both verbal and written, and interpersonal skills Good negotiation skills Good understanding of Indian accounting standards

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8.0 - 13.0 years

20 - 35 Lacs

Patna, Ahmedabad

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Zonal Director - Growth We are seeking an experienced and dynamic Zonal Director to lead and drive our HERMT business for multiple cities within the designated zone, ensuring the successful delivery of healthcare services and the achievement of business objectives. As a Zonal Director, you will oversee a team of strategic account managers and hospital relationship managers, coordinate with key stakeholders from our partner hospitals and other organizations, and implement strategies that foster growth, optimize revenue, and maintain operational excellence. This is a P&L leadership position and reports directly to the VP - HERMT Business. Key Responsibilities: 1. Strategic Leadership & Business Operations: Lead and manage the overall business of the zone, ensuring alignment with corporate strategies and organizational objectives. Develop and implement strategic business plans to enhance operational efficiency, customer satisfaction, and financial performance. Drive the execution of key business initiatives, establish new hospital partnerships and strengthen existing hospital partnerships. 2. Team Leadership & Development: Build, mentor, and manage a high-performing team of strategic account managers and hospital relationship managers, fostering a culture of accountability, collaboration, and continuous improvement. Provide regular guidance, training, and performance feedback to team members, ensuring consistent achievement of goals and objectives. Maintain a motivating and disciplined work environment, with a focus on team morale and professional growth. 3. Stakeholder Management & Communication: Maintain regular communication with hospital stakeholders to monitor performance, share updates on services, and align on key priorities. Ensure effective coordination with the other departments for seamless communication and to ensure timely delivery of services to the end customer. Act as the primary point of contact for senior stakeholders, including clients, operators, and business partners, ensuring strong, productive relationships. 4. Financial & Resource Management: Oversee the financial performance of the zone, ensuring effective revenue generation, cost management, and budget control. Drive initiatives to optimize revenue streams and improve financial results, with a strong focus on operational cost-efficiency and resource allocation. Monitor payment collection processes, ensuring prompt and accurate payments from customers, operators, and clients. 5. Market & Business Development: Conduct regular market analysis to identify emerging trends, new business opportunities, and potential clients. Strategically develop and expand business channels, ensuring sustainable growth and a competitive advantage for the zone. Lead the exploration of new sources and avenues for business acquisition, aligning with broader organizational goals. 6. Data-Driven Decision Making: Lead the validation and analysis of feedback and data collected by team members. Use insights to make informed decisions, optimize processes, and continuously improve service offerings. 7. Operational Excellence: Maintain a strong focus on operational excellence, ensuring that the zone meets or exceeds KPIs and compliance standards. Identify and resolve operational challenges swiftly, ensuring minimal disruption to services and client satisfaction. Qualifications & Skills: MBA in Healthcare Operations or Hospital Administration. Minimum 8-14 years of experience in sales, operations, and healthcare management, with at least 3 years in a senior leadership role. Proven track record of successful team leadership, operational management, and business growth. Strong financial acumen, with experience in budget management, cost control, and revenue optimization. Excellent communication and interpersonal skills, with the ability to build strong relationships across all levels of the organization and with external stakeholders. In-depth knowledge of MS Office and business management software; proficiency in data analysis and reporting tools. Proficiency in the local language is a must. Experience in healthcare, insurance, or retail sales is highly advantageous. Highly target-driven with a commitment to long hours and achieving set goals. Why Join Us? As a Zonal Director, you will play a pivotal role in shaping the future of healthcare delivery in your zone, leading a dedicated team, and driving meaningful business outcomes. If you are ready to take on a strategic leadership role and make a significant impact in the healthcare industry, we want to hear from you! Apply on the link for a quick revert from the team HR:: https://forms.gle/UJiWqzznyEenMFGU8

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9.0 - 14.0 years

8 - 11 Lacs

Patna

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Job Description: Department Revenue Reporting to SOB Head Key Responsibilities Lead a team of Revenue Leads to strategize and drive revenue metrics in the designated territory. Drive line sales through various means from existing OYO operators Help generate revenue by driving occupancy and ensuring availability of sellable rooms Ensure collection of accounts receivable/outstanding amount from clients/accounts Maintain and review monthly sales tracker of accounts and targets Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business Manage assigned portfolio of operators of the hub and prevent churn by solving operator issues proactively. Ensure FnF is done properly for churned properties/operators Ensure cluster performance of GX metrics against target, especially driving guest experience performance for bottom properties in the cluster Manage daily operations of various hotels and ensure adherence to all OYO operational procedures and guidelines Ensure quality standards to promote repeat business. Implement and lead new initiatives at property to maintain great guest experience. Resolve issues arising between property operators, customers & internal team Ability to frequently travel on ground and create a healthy property and operator funnel Store front acquisition in SOB, building and increasing portfolio Contracting and rent negotiation for SOB properties Cross-functional approach through coordination with multiple teams across organization. Create an exuberant property operator relationship to build on referral network Responsible for maintaining CM positive PnL for SOB properties Conduct regular audits on SOB properties Drive FnB revenue on SOB properties Ensure proper training is done for property managers on SOB properties People Responsibilities Yes Key Performance Indicators Ensuring occupancy (URNs) month on month Prepaid (PP) realization Pay at Hotel (PAH) realization Ensuring daily availability of Sellable rooms (DSRN) QR adoption for bookings Unhappy and delight ratings GnB and OTA rating Factors Influencing Hiring DecisionExperience 7 - 8 years of overall experience in sales & operations Min 3-4 years of experience in a people manager capacity Experience in Hotel Industry would be an added advantage Ready to travel as and when required and willingness to work on field. Technical Skills Networking ability Soft Skills (ERP/APP usage, Excel, Email Writing) Excellent communication skills (verbal and written) Good negotiation skills Analytical ability Behavioural Skills Team Player Communication Skills Energetic Stake Holder Interaction/Management Internal SOB Head/Hub Head, Supply Team, Revenue team, TR Team, Central Teams External Property operators/owners, Real Estate Brokers

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4.0 - 8.0 years

10 - 15 Lacs

Kolkata

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Roles & Responsibilites: Responsible for growing and sustaining the zones revenues with P&L responsibilities. Identify prospective home collection local business channels, develop and implement effective sales strategies for the given territory: increase in customer database & sales growth Ensure the team meets the operational metrics with the target KPIs to ensure daily service delivery. Building capacity and managing the zone operations: Resulting in tapping leads and target achievement Build & streamline the process for vendor engagement, hiring of operations team, Onboarding & training and Certification of the HC staff. Manage the customer experience proactively and improve NPS for the zone Manage the outbound call center to generate revenue for the region Work closely with respective stakeholder to drive the marketing related initiatives. Lay down the roadmap for BTL programs, Freelance scale-up. Gather market intelligence, and provide service improvement suggestions to improve business performance. Knowledge & Skills Thorough knowledge and expertise in Fleet Management, Operations & sales handling Detailed understanding & knowledge of new technology and digital platforms Demonstrable experience in leading and managing teams, city operation Revenue & P&L Management Outstanding communication & interpersonal skills Competencies Strategic Thinking Analytical Mindset Collaborative & Influencing Ability to work in Team What are we looking for in you Experience: 6-8 years' experience in a similar role Qualification : Preferred Masters Degree in Marketing Prior Experience/Background : Prior experience with Healthcare, Ecommerce (D2C), Retail would be preferred Interested candidates may share their CV @mehak.mahajan@lalpathlabs.com

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15.0 - 24.0 years

45 - 70 Lacs

Hyderabad

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Job Description: Director of Delivery Operations & Business Administration (IT Services) Location: Hyderabad, India Compensation: INR 45 - 70 LPA Experience Required: 15+ years About the Role: Bourntec Solutions is seeking an accomplished and dynamic leader to take on the critical role of Director of Delivery Operations & Business Administration for our IT Services function in Hyderabad. This pivotal position demands not only exceptional operational expertise in IT service delivery but also a robust understanding of financial management and the ability to oversee broader administrative and operational aspects of the business, akin to a Chief Operating Officer. The successful candidate will be instrumental in ensuring operational excellence across all service lines, driving financial performance, enhancing customer satisfaction, and optimizing internal business processes to support scalable growth. Key Responsibilities: 1. IT Service Delivery Leadership & Excellence: Lead and manage the end-to-end delivery of IT services, ensuring projects are delivered on time, within budget, and to the highest quality standards across various service lines (e.g., software development, cloud services, managed services, consulting). Establish and continuously refine robust delivery methodologies, processes, and best practices to optimize efficiency, quality, and predictability. Monitor and analyze key performance indicators (KPIs) for delivery, identify areas for continuous improvement, and implement data-driven corrective actions. Drive a culture of accountability, quality, and unwavering customer-centricity within all delivery teams. Collaborate seamlessly with sales, presales, and solutions teams to ensure smooth transition from opportunity to successful delivery. Act as a senior escalation point for critical delivery-related issues, fostering strong client relationships and ensuring exceptional client satisfaction. Oversee strategic resource planning, optimal allocation, and utilization across multiple projects and service lines to maximize efficiency and profitability. Implement and enforce comprehensive risk management strategies for all delivery engagements, proactively identifying and mitigating potential issues. 2. Financial Management & P&L Ownership: Assume full ownership of the financial performance of the IT services delivery unit, including revenue generation, cost management, and overall profitability (P&L responsibility). Develop, manage, and optimize budgets, forecasts, and financial plans for delivery operations, aligning with company-wide financial objectives. Monitor project and service line profitability in detail, identify variances, and implement proactive strategies to optimize margins and drive revenue growth. Oversee contract management, billing, and invoicing processes, ensuring accuracy, compliance, and timely collections. Identify and implement cost-optimization initiatives and efficiency improvements across delivery operations without compromising service quality or client satisfaction. Provide insightful financial reports and analysis to senior leadership, highlighting key trends, risks, and opportunities. Demonstrate a deep understanding of financial statements (P&L, Balance Sheet, Cash Flow) and their direct implications for operational strategy and decision-making. Expertise in various IT service pricing models, detailed cost estimations, and the financial structuring of complex IT service contracts. 3. Business Administration & Operational Oversight (COO-like Functions): Process Optimization: Oversee the design, implementation, and continuous improvement of core internal business processes beyond just delivery, including areas like HR operations, IT infrastructure management, internal communications, and general administrative workflows. Cross-Functional Alignment: Work closely with leaders across all departments (e.g., HR, Finance, IT, Sales, Marketing) to ensure departmental goals and operations are aligned with the overall company strategy and foster seamless collaboration. Policy & Compliance: Assist in the development, implementation, and enforcement of company-wide policies and procedures to ensure operational efficiency, compliance with regulations, and a positive company culture. Resource Management (Enterprise-wide): Contribute to the strategic allocation and optimization of company-wide resources (human capital, technology, facilities) to support overall business objectives and scalability. Vendor & Partner Management (Strategic): Manage and optimize relationships with key strategic vendors and partners, ensuring favorable terms and efficient support for overall business operations. Reporting & Data Analytics: Establish robust reporting mechanisms and leverage data analytics to provide senior leadership with comprehensive insights into operational performance across the organization. 4. Strategic Leadership & Organizational Growth: Act as a key contributor to the overall strategic planning and long-term vision of Bourntec Solutions' IT services division, identifying market opportunities and growth avenues. Drive initiatives for service portfolio expansion, operational automation, and the adoption of cutting-edge technologies to enhance delivery capabilities and overall business efficiency. Stay abreast of industry trends, market dynamics, competitive landscapes, and regulatory changes to inform strategic and operational decisions. Mentor, develop, and inspire a high-performance leadership team across delivery and contribute to broader organizational talent development initiatives. Participate actively in business development activities, including client presentations, proposal reviews, and strategic partnership discussions, leveraging deep operational and financial acumen. 5. Team Leadership & Talent Development: Lead, motivate, and manage a diverse team of delivery managers, project managers, technical leads, and potentially administrative support staff. Responsible for talent acquisition, performance management, career development, and succession planning within the delivery organization and contributing to broader talent strategies. Foster a collaborative, inclusive, and engaging work environment that encourages innovation, continuous learning, and professional growth. Required Skills & Qualifications: Bachelor's degree in Computer Science, Engineering, Business Administration, Finance, or a related field. Master's degree or MBA from a reputable institution is highly preferred. 15+ years of progressive experience in the IT Services industry, with a minimum of 5-7 years in a senior leadership role overseeing significant delivery operations and demonstrating broader business oversight. Proven track record of success in managing a P&L, including demonstrable expertise in budgeting, forecasting, cost control, revenue optimization, and financial reporting within an IT services context. Extensive experience in optimizing business processes, leading cross-functional initiatives, and driving administrative efficiency across multiple departments. Exceptional understanding and practical application of project management methodologies (Agile, Waterfall, Hybrid) and relevant certifications (PMP, CSM, SAFe) are a strong plus. Proficiency in utilizing advanced project management tools, ERP systems, and delivery management platforms. Superior leadership, executive-level communication (written and verbal), and interpersonal skills with the ability to influence, negotiate, and collaborate effectively with all levels of stakeholders, including C-suite executives and clients. Strong strategic thinking, analytical, problem-solving, and decisive decision-making abilities. Demonstrated ability to thrive in a fast-paced, complex, and evolving business environment, managing multiple strategic priorities simultaneously. Extensive experience in client relationship management, contract negotiation, and complex stakeholder management. Prior experience working in a global delivery model and managing geographically distributed teams is highly desirable.

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4.0 - 9.0 years

35 - 37 Lacs

Bengaluru

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Roles & Responsibilities You will be responsible for managing the P&L, ensuring growth and delivering a best-in-class user experience for one of the categories assigned to. The role will be in the central function team based out of Bangalore. There are multiple stakeholder teams you'd be working in this role including but not limited to Storefront, Product development, Product Design and Supply Chain. Creating the monthly and AOP for the categories and identifying strategic levers of growth Owning both topline and bottomline targets and ensuring delivery of targets through optimization and rationalization across pricing, visibility and availability levers Help improve the user experience and be a custodian of the consumer first guard-rails. Identify the right consumer need-state and map the right assortment via search, merch and browse Enhance discovery and navigation journey for consumers Develop highly relevant hyperlocal and segmented campaigns to maximize conversion with healthy basket-sizes Work with design solutions and merchandising operation teams to set-up high quality user-journeys. Desired Candidate Profile 4-9 years of experience in Category Management in Ecommerce or Quick commerce domain MBA/PGDM degree from a reputed institution (Any Specialization). Proven track record of developing successful category plans that drive business results. Strong analytical skills with ability to interpret complex data sets.

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15.0 - 20.0 years

60 - 65 Lacs

Gurugram, Delhi / NCR

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Responsible for P&L across all verticals -air, ocean, land freight Lead & manage Sales, Finance, Accounts, Operations & Admin Drive revenue growth, profitability & operational excellence Ensure financial discipline, compliance & efficient reporting Required Candidate profile 15+ yrs of exp in freight forwarding/logistics, including 5+yrs in a leadership role Strong knowledge of sales MGT, finance, operations & compliance Proven track record of leadership & business growth

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15.0 - 24.0 years

45 - 70 Lacs

Bhubaneswar, Hyderabad

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Job Description: Head of Data and Digital, Delivery Bourntec Solutions Title: Head of Data and Digital, Delivery Level: Director Location: Hyderabad/Bhubaneshwar Role Overview: The Head of Data and Digital, Delivery is a critical leadership role responsible for the successful delivery of Bourntec Solutions' data and digital projects and services to our clients. This Director-level position will lead and manage a team of delivery managers, data scientists, digital specialists, and engineers, ensuring high-quality, on-time, and within-budget project execution. The ideal candidate will possess a strong technical background in data and digital technologies, coupled with exceptional leadership, delivery management, and client management skills. This role requires a strategic thinker with a proven ability to build and scale delivery teams, optimize processes, and drive client satisfaction. Key Responsibilities: Delivery Leadership & Management: Provide strategic leadership and direction to the Data and Digital Delivery teams. Oversee the end-to-end delivery lifecycle of data analytics, business intelligence, AI/ML, cloud, and other digital transformation projects. Manage and mentor a team of Delivery Managers, Data Scientists, Digital Specialists, and Engineers, fostering a high-performance and collaborative environment. Ensure projects are delivered with high quality, on time, within budget, and according to client specifications. Proactively identify and mitigate project risks and issues, escalating appropriately and implementing effective solutions. Establish and maintain strong relationships with client stakeholders, acting as a trusted advisor and point of escalation for delivery-related matters. Operational Excellence & Process Improvement: Define and implement best practices, methodologies, and standards for data and digital project delivery. Continuously evaluate and optimize delivery processes to improve efficiency, quality, and predictability. Establish and track key delivery metrics and KPIs, providing regular reports to senior management. Implement and enforce project governance frameworks and compliance standards. Drive the adoption of relevant tools and technologies to enhance delivery capabilities. Team Building & Talent Development: Recruit, onboard, and develop top talent within the Data and Digital Delivery teams. Foster a culture of continuous learning and professional development within the team. Conduct performance reviews, provide feedback, and identify opportunities for growth. Build a scalable and agile delivery organization to support the company's growth objectives. Client Relationship Management: Serve as a key point of contact for executive-level client stakeholders regarding project delivery. Understand client business needs and ensure delivery aligns with their strategic goals. Proactively manage client expectations and ensure high levels of client satisfaction. Identify opportunities for expanding services and solutions within existing client engagements. Strategic Contribution: Contribute to the overall strategic planning and direction of Bourntec Solutions' data and digital offerings. Stay abreast of the latest trends and advancements in data and digital technologies. Collaborate with Sales and Pre-sales teams to develop compelling proposals and solutions for clients. Contribute to the development of new service offerings and intellectual property. Qualifications: Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related field. Minimum of 15+ years of progressive experience in data and digital technology delivery, with at least 5+ years in a leadership role managing delivery teams. Proven track record of successfully delivering complex data analytics, business intelligence, AI/ML, cloud, or digital transformation projects for enterprise clients. Strong technical understanding of data warehousing, data lakes, ETL/ELT processes, data modeling, AI/ML algorithms, cloud platforms (AWS, Azure, GCP), and modern digital technologies. Excellent leadership, communication (written and verbal), interpersonal, and presentation skills. Strong client management and stakeholder management skills, with the ability to build and maintain trusted relationships. Proven ability to build, mentor, and motivate high-performing delivery teams. Experience in establishing and implementing delivery methodologies, standards, and processes. Strong analytical and problem-solving skills with a data-driven approach. Experience with project management tools and software. Ability to thrive in a fast-paced and dynamic environment. Preferred Qualifications: Relevant certifications in project management (e.g., PMP, Agile certifications) or cloud platforms. Experience working in a services-based organization. Familiarity with industry-specific data and digital solutions. Bourntec Solutions is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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5.0 - 10.0 years

6 - 10 Lacs

Mohali, Chandigarh

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About Product Instanodes: Instanodes is a leading provider of Web3 infrastructure, offering robust and scalable solutions for blockchain developers and businesses. Our mission is to simplify the complexities of blockchain technology, enabling our clients to focus on building innovative and disruptive applications. We are passionate about empowering the decentralized future and are seeking a talented and driven Product Manager to join our team. About the Role: We are looking for an experienced and entrepreneurial Product Manager to lead the growth and development of Instanodes. You will be responsible for the overall product strategy, roadmap, and execution, with a keen focus on driving P&L, securing fundraises, and shaping the long-term vision of the product. You will work closely with engineering, marketing, sales, and leadership to ensure Instanodes remains at the forefront of the Web3 infrastructure landscape. Responsibilities: Product Strategy & RoadmapDefine and champion the product vision, strategy, and roadmap for Instanodes, aligning with the company's overall goals and objectives. Market Analysis & Competitive IntelligenceConduct in-depth market research, analyze competitor offerings (Zeeve, Alchemy, Quicknode, etc.), and identify opportunities for differentiation and growth. User Research & Customer UnderstandingDeeply understand the needs and pain points of Web3 developers and businesses through user research, customer interviews, and data analysis. Product Development & ExecutionTranslate user needs into detailed product specifications and user stories, prioritize features, and manage the product backlog. Collaborate closely with engineering to ensure timely and high-quality product delivery. Go-to-Market Strategy & Launch PlanningDevelop and execute go-to-market strategies for new product features and releases. Growth & MetricsDefine and track key performance indicators (KPIs) to measure product success. Analyze product usage data to identify areas for improvement and growth. P&L ManagementOwn the P&L for Instanodes, focusing on revenue generation, cost optimization, and profitability. FundraisingSupport fundraising efforts by developing compelling investment materials, presenting to investors, and contributing to due diligence processes. Team Leadership & CollaborationFoster a collaborative and high-performing product team environment. Mentor and guide junior product team members. Qualifications: - 5+ years of experience in product management, with a focus on B2B SaaS or infrastructure products. - Strong understanding of blockchain technology, Web3 concepts, and the decentralized ecosystem. - Familiarity with the competitive landscape of Web3 infrastructure providers (Zeeve, Alchemy, Quicknode, etc.). - Proven track record of successfully launching and growing products. - Excellent analytical and problem-solving skills. - Strong communication, interpersonal, and presentation skills. - Experience with agile development methodologies. - Experience with P&L management and fundraising is a plus. Apply Save Save Pro Insights

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4.0 - 8.0 years

25 - 32 Lacs

Bengaluru

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Key Accounts Management/Business Development Business strategy Know the customer: Deeply understand customer behaviour, develop new customer insights Own the business: Co-own the P&L, develop the business model, understand where opportunities are and create a viable business to service them Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc. Know the competition: Understand online and offline players. Influence the leadership: Convert strategies into action by liaising with cross-functional leadership and drive the changes required Vendor Management Develop deep and long standing relationship with the vendors - to drive relationships from the strategic to the tactical Own the terms of business with the vendor - products, returns, ordering, etc. Ensure high-share of mind from the vendor. Build deep ties. Make vendors partners in driving disruptive changes for the category Market Understanding Develop a thorough knowledge of the market - short term and long term trends Have an in depth knowledge of competition and vendor and ability to influence the market Develop and implement industry best practices. Move the industry with you! Selection and Offers Work with teams to get the best possible selection & sellers onboarded. Own cost improvement and overall portfolio management Manage in store promotions along with brands - make brands partners in customer communication Drive portfolio management for best offers and discounts for the customers Fulfilment and Inventory Key driver of working capital management and inventory - ensure an optimal Develop and manage a fulfilment strategy with the brands to ensure best selection along with the optimal cost and service. People leadership Build, retain and groom a strong team to deliver across functions Set goals, define KPIs and ensure team tracks effectively towards goals Qualifications and experience: Educational background Graduation, MBA is preferred Knowledge of Retail, consumer goods industry is a plus Desire and ability to think like the customer Ability to translate strategies into execution plans and take them to completion Highly analytical Willing to take calculated risks to grow the category Excellent verbal and written communication with interpersonal skills Strong understanding of technology and business Must be willing to learn Ability to connect with people across teams & levels

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1.0 - 6.0 years

12 - 19 Lacs

Bengaluru

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Customer understanding • Be the voice of the customer internally Understand needs - even those that the customers themselves may not realize Stay on top of changing trends and strategic priorities through in-depth data analysis to predict customer behavior Pricing • Develop the right pricing policy - identify opportunities for giving customers value through intelligent and limited discounting • Use discounting to drive portfolio mix and achieve strategic goals Merchandising • • Develop and execute plans to showcase the right products • Identify cross-selling and up selling opportunities • Own the customer experience in the category - make navigation, discovery easier. Save the customer time • Identify the parameters customers use to make decisions and ensure catalog richness Marketing • Work with marketing to identify the best RoI initiatives to build awareness and encourage trial across channels SEM, SEO, TV Commercials, etc. • Understand SEM, SEO and E-mail marketing identify the right keywords, reduce SEM costs while increasing conversions of website visits to orders Promotions • Create promotions to drive revenue, margins, etc. • Own both creation and execution of promotions . calendar including special occasions (Diwali, Valentines day, etc.) • Work with buying and inventory planning teams to reduce inventory where needed . ****** Candidate Should be comfortable to relocate Bangalore location. ****** Candidate Should be from tier 1 collage pass out year (2022- 2023) ******Candidate Should be knows Sql and Advance Excel

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0.0 - 2.0 years

5 - 5 Lacs

Kolkata, Hyderabad, Bengaluru

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Role & responsibilities: Locations: Bangalore, Tamil Nadu, Hyderabad, Telangana, Kolkata, Bihar, Chhattisgarh To achieve the revenue and profit targets -P&L for the store. To monitor and control expenses through efficient store operations. To control shrinkage. Handle internal & external audits of the store. Implement plans to maximize sales while controlling expenses within the budget. To ensure the set up of a conducive environment at the store to facilitate purchase decisions and provide customer service. To understand customer needs and fulfill need gaps by suggesting the most optimal solution w.r.t. product, services and customer care in a timely manner. To oversee all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback To ensure that the company policy and procedures are communicated in a timely manner and adhered accordingly. To monitor sales figures vis--vis forecast and interpret trends to facilitate planning Communicate actual sales vs. budgeted to all store employees and to ensure achievement of targets. To monitor trade-in products, its inventory management and controlling its logistics and disposal. To optimize age of inventory and ensure stock turns. To oversee the inventory process in the store and ensure damaged and defective goods are processed on time and in an accurate manner. To maintain a competition radar and communicate timely feedback w.r.t product, price and promotions. Constantly innovating methodologies to improve customer footfalls and conversion ratio. Scheduling of floor manpower to customer ratio to adequately meet the customer interface. Ensure that the store maintains outstanding customer standards by providing a friendly environment that treats each customer as a guest with respect and courtesy while providing them with quick and friendly service. Ensuring that the staff presentation is in line with company preferred standards Managing and motivating the store team to increase sales and ensure efficiency. To cultivate, promote and maintain company's culture through teamwork, collaboration, development of people and achievement of targets. Leading the sales team to provide excellent service through greater product knowledge. To ensure timely review and feedback takes place for all store employees.

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5.0 - 7.0 years

25 - 30 Lacs

Kochi

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Mission : To Lead state level Project Implementation of buses with seamlessly managing stakeholders relationship Outcomes for next 12 months: - 100% project implementation adhering TAT - Stakeholder Management - Maintaining relationship with key people in governments - Hire, build and train team Functional Competencies; Talent: - Strong listening skills - Project Management with win-win solutions - Persuasion, Influence and Leading with Empathy - Discipline / Hard working (execution talent) - Multitasker - Managing communication all across and with speed on resolution - Dynamic, smart, go getter, enterprising Skills: - Business acumen: gets the business and understand nuances involved, understand the lead and lag indicators for specific business and levers to drive those - Build, scale and automated processes: build key processes, understand flows and lead automating most of it. - Tech understanding - Understand tech and the workings around it - our tech solutions to the Govt - Hire, build and coach team - Patient, Observant, Steady, Calm Knowledge: - Data driven decision making - Stakeholder Collaboration: effective communication and collaboration skills to work closely with government agencies - Industry knowledge - Government, private operations, in general information Chalo Core Competencies: - Respectful - High on ownership - Get it done - Courageous - Coachable - Open for learning new skills

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12 - 18 years

25 - 35 Lacs

Bengaluru

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Developing & Implementing Strategies to meet business objectives/ expansion Driving sales & revenue growth within region, focusing on achieving sales targets & expanding broking business. Team Leadership and Development Operational Oversight Required Candidate profile Strategic Planning Candidates who are able to strategically build a team consisting of Branch Managers & Dealers (Broking Industry), with substantial client trading portfolios, specifically HNI/UHNI Perks and benefits Annual Bonus + Benefits

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