Planning System SME

Job title

Don’t use acronyms, keep it short, simple and meaningful for the external market, approved from the list

Planning Systems SME (BTC)

Work location

Pune/India

Shift Pattern

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The Global Supply Chain Function is building a new Business Technology Centre (BTC) which has its main hub in Pune, India. This is an exciting opportunity to play a key role in a new global organisation that has a customer-centric and streamlined design at its core, and that seeks to fully integrate multiple geographies and the many internal functions that sit within Supply Chain. The global function is focused on standardisation and digitalisation with the goal being the creation of a digitalised end-to-end supply ecosystem that empowers teams to make data-driven decisions and share and leverage consistent data seamlessly. The BTC will bring together Sales & Operations Planning activity and decision-making delivering greater agility, reducing duplication and enabling Global Supply Chain to respond to business and customer needs more quickly, and to improve crisis management responsiveness.

Planning Systems SME

This position requires Kinaxis Maestro experience as a contributor or author, together with strong analytical skills and expertise in digital planning tools (e.g. Kinaxis) and recognised Enterprise Resource Planning (ERP) systems (e.g. SAP ECC or /S/4). The role holder must be skilled at fostering collaborative working relationships across the global supply chain function and cross-functionally with IT colleagues in Pune and other markets.

What you will deliver (responsibilities)

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Team Leadership

Demonstrable experience leading and developing teams; given that this will be a new team recent experience in building and supporting teams as they grow would be highly valued.

·        Experience in managing and measuring performance and conducting employee performance reviews.

·        Highly skilled at fostering open and supportive communication that meets the needs of all team members, and adept at creating inclusive and open work environments.

·        Adept at providing guidance and support to individuals and understanding when there is a need to be more hands-on and involved.

·        Skilled at providing feedback and coaching their teams.

System Expertise & User Support

·        Be the Subject Matter Expert for Kinaxis Maestro for the Supply Chain community, providing hands-on support, training and guidance to team members.

·        Respond proactively and collaboratively to user queries related to system functionality, troubleshooting, and best practices; act as the first line of support for system defects, triaging and escalating through a defined process based on criticality and business impact.

·        Identify potential systems challenges and constraints, as well as opportunities for enhancement based on feedback and insights gained

·        Responsible for gathering potential systems changes and for clearly articulating the business needs when planning future enhancements and ensuring any prioritisation decisions support the business and the user community.

Training & Adoption

·        Create and deliver Kinaxis training sessions for users to enhance their proficiency and grow their knowledge of the tool and the impact their system activities have on other teams.

·        Actively participate in the global community of Planning System SMEs, led by the Planning Centre of Excellence; work collaboratively with the group to share trends, discuss challenges and identify and prioritise enhancement opportunities across different geographies.

·        Develop and maintain Planning training materials, Standard Operating Practice documentation, and share best practice ideals that are aligned to the Global Planning Operating Model.

·        Accountable for the smooth onboarding of new users, guiding them through the system driven end-to-end planning processes.

·        Support and encourage adoption of new system capabilities, ensuring effective change management.

Process Optimization & Governance

·        Identify gaps or inefficiencies in how planners leverage the planning process functionality within Kinaxis and drive a mindset of continuous improvement and curiosity.

·        Collaborate with the CoE to drive ongoing improvements in planning practices in Kinaxis.

·        Ensure adherence to global standards, policies, and governance frameworks.

·        Delivery of agreed authoring and any minor enhancements within the system to meet prioritised business needs and requests.

What you will need to be successful (eexperience, job

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·         Consider whether a degree and/or professional qualification is required to succeed in the role. If not a direct requirement for the role, academic achievements and professional qualifications should not be listed

Education:

·          Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.

Professional Experience

·          8+ years of experience in Supply Chain Planning, with an excellent understanding of the end-to-end planning cycle (preferably gained from working within a global business environment) from demand, supply to inventory planning. The role holder must possess solid hands-on experience as a Contributor using Kinaxis RapidResponse / Kinaxis Maestro (and/or other similar advanced planning systems). Team leadership experience is a requirement and experience of building and developing teams and creating supportive and inclusive working environments would be highly valued.

Requirements

·      Demonstrated ability to lead, motivate and develop a team of planners (ideally within a global environment) including performance management and fostering an inclusive and supportive work environment.

·      Prior line management experience is essential.

·      Experience in performance management, including setting objectives, providing feedback and conducting performance reviews.

·      Skilled at setting clear goals and priorities for the team.

·      Proven experience in Supply Chain planning with hands on experience leading teams with a digital E2E tool

·      Strong analytical and problem-solving skills with a clear ability to analyse complex data and identify trends.

·     Excellent Communication and Interpersonal skills – both written and verbal.

·      Highly proficient in Digital Planning tools (Kinaxis Maestro) and ERP systems (SAP ECC, S4 Hana).

·      Expertise in documenting and standardising complex business processes – ideally in the planning domain.

·      Ability to foster a culture of innovation and continuous improvement within the team and a clear understanding of how systems can drive process innovation and success.

·      Excellent process and digital problem-solving and troubleshooting abilities.

·      Strong coaching and mentoring skills to enhance team members’ capabilities and to support the growing team in Pune.

·      Experience with recruiting and onboarding teams (desirable)

·      Experience participating in system implementation and change projects (desirable).

You will work with

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