People Support Specialist

We are looking for a highly skilled and experienced People Support Specialist to join our team at Apple India Pvt Ltd. The ideal candidate will have a strong background in providing exceptional support to employees and driving business growth.

Roles and Responsibility

• Provide timely and effective support to employees through various channels, including phone, email, and chat.


• Troubleshoot and resolve employee issues related to HR operations, benefits, and other company-related matters.


• Develop and maintain relationships with key stakeholders, including employees, management, and external partners.


• Analyze and report on support metrics to identify trends and areas for improvement.


• Collaborate with internal teams to implement process improvements and enhance overall employee experience.


• Ensure compliance with company policies and procedures while maintaining high levels of customer satisfaction.

Job Requirements

• Strong knowledge of HR operations, benefits administration, and employment laws.


• Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.


• Proficient in using technology, including CRM software and helpdesk tools.


• Ability to analyze complex problems and develop creative solutions.


• Strong problem-solving skills, with attention to detail and accuracy.


• Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines.