Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in bengaluru
>
Payoneer
>
Team Lead, Chargeback and Payment Operations

Team Lead, Chargeback and Payment Operations

Payoneer

4 - 9 years

9 - 13 Lacs

bengaluru

Posted:-1 days ago| Platform:

Apply

Skills Required

risk compliance interpersonal skills workforce management analytical advanced excel management business intelligence continuous improvement operations sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

Core Responsibilities:

Act as the primary point of contact for the India-based Chargeback and Payment Operations team.

Provide daily operational guidance and ensure adherence to established procedures.

Coordinate and monitor task execution related to chargebacks, fraud alerts, and payment disputes.

Serve as an escalation point for team members and escalate issues to the Manager as needed.

Support the implementation of new processes and updates to existing workflows.

Facilitate communication between the local team and global stakeholders including Risk, Compliance, Customer Care, and Tech Services.

Assist with onboarding and training of new team members.

Share feedback and contribute to continuous improvement initiatives.

Stay informed on relevant operational and regulatory updates.

Qualifications

B.A / B.Sc degree required .

Proven experience in chargeback and dispute handling - huge advantage .

Prior experience in team leadership or supervisory roles in operations - a must .

High proficiency in English (spoken and written).

Strong analytical and organizational skills with attention to detail.

Advanced Excel skills;

SQL knowledge is a plus.

Excellent communication and interpersonal skills.

Proven ability to deliver clear, engaging, and professional presentations .

Ability to thrive in a fast-paced, dynamic environment.

Demonstrated ability to lead with empathy, accountability, and a results-driven approach.

More Jobs at Payoneer

Global HR Operations Specialist

Gurugram, Haryana, India

2 - 5 yrs

Salary: Not disclosed

Global Benefits Specialist

Gurugram, Haryana, India

2 - 5 yrs

Salary: Not disclosed

Senior Business Developement Representative

Gurugram, Haryana, India

Experience: Not specified

Salary: Not disclosed

Sr Executive , International Tax

Gurugram, Haryana, India

Experience: Not specified

Salary: Not disclosed

Product Manager

Gurugram, Haryana, India

6.0 - 12.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Business Intelligence Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Payoneer

Financial Services

New York NY

RecommendedJobs for You

Team Lead, Chargeback and Payment Operations

Payoneer

bengaluru

Team Lead, Chargeback and Payment Operations

Payoneer

bengaluru

Team Leader - Operations

Startek

noida

Team Lead, Chargeback and Payment Operations

Payoneer

bengaluru

Team Leader - Operations

Teleperformance (TP)

kolkata

Team Leader - Operations

Teleperformance (TP)

thane

Team Leader - Operations

Teleperformance (TP)

thane

Team Leader - Operations

Teleperformance (TP)

thane

Team Leader - Operations

Teleperformance (TP)

mohali

Team Leader - Operations

Teleperformance (TP)

thane

Login to

Please Verify Your Phone or Email

Confirm Action

Team Lead, Chargeback and Payment Operations