At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce. Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution.Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives, needs, and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen, ask questions to check understanding, and clearly express ideas.
- Seek, reflect, act on, and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
Activities to be performed:
Support L&D programme initiatives with multiple stakeholders and work streams - to shape and execute effective learning and leadership development solutions
- Engage any level of stakeholders in communicating the overall impact of a learning intervention to the business
- Demonstrate an understanding of PwC AC strategy, the underlying business and our client service partners,
- Support leads in managing and running our LMS (Vantage)-based activities
- Collaborate closely with stakeholders to ensure a smooth execution, review documents on timely manner and ensure they are audit ready
- End to end execution of various programs- technical, leadership, milestone programs etc.
- Creating/modification of training sessions, workshops and other trainings on the LMS tool- Growth Centre
- Training logistics - end to end logistics coordination which includes pre-work/post work, attesting annotated agenda (if required) etc. for all training programs
- Manage logistics for marquee events and other leadership programs which includes 100+ employees
- Invoicing- coordinate with vendor and internal team to raise PR/SRN and ensure payment as per deadline
- Reporting- pull reports from the tool and share with respective teams/stakeholders
- Handle queries
Requirements These should include essential & desirable requirements such as:
- Level of experience
- Education/qualifications
- Industry experience
- Technical capability
- Key personal attribute
MIS/Reporting in an excel/dashboard,
- Experience working on LMS tool
- Maintaining records
- Stakeholder management (including SM & Above)
- Communication skills
- Time management
- Vendor management
- Detail for eye Good to have:
- Knowledge in Cornerstone LMS tool,
- Good communication, excel & Analytical skills
