Pega Business Analyst

Pega Certified Business Architects (PCBA/PCSBA)

Responsibilities

• Collaborate with business leaders, SMEs, and technical teams to translate requirements into scalable Pega-based solutions.
• Develop core Pega business architecture deliverables such as process models, use cases, business rules, and functional requirements.
• Facilitate and lead design workshops ensuring alignment with business goals while maximizing out-of-the-box (OOTB) Pega capabilities.
• Serve as a steward for solution scope, preventing scope creep and unnecessary customization.
• Build Blueprints aligned with end-to-end business processes and case lifecycle design.
• Act as the liaison between business stakeholders and Pega development teams, ensuring traceability and quality throughout delivery.
• Drive process optimization using Pega’s decisioning, automation, and case management features.
• Mentor junior analysts and architects on Pega methodologies and best practices.
• Support integration with automation, AI, and data platforms within broader enterprise architecture frameworks.
• Contribute to solution proposals and demonstrations as part of pre-sales or business development initiatives.
• Design, plan, and execute test cases (functional, regression, integration, UAT) aligned to Pega guardrails and performance standards.
• Develop and maintain automated test scripts using tools such as PTAK or Selenium.
• Work with development teams to troubleshoot and resolve defects.
• Support CI/CD pipelines with robust testing integration.
• Document test results, defects, and quality metrics with strong attention to detail.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
• 2-5 years of relevant experience.
• Prior consulting or industry background preferred (banking, insurance, healthcare).
• Solid hands-on experience with enterprise Pega applications, including case design, data models, workflows, and business rules.
• Strong analytical, communication, and stakeholder management skills.
• Experience working in Agile environments.
• Familiarity with deployment of Pega applications.
• Knowledge of test automation tools (PTAK, Selenium, Postman, JUnit) and working knowledge of SQL/APIs.
• Ability to design reusable, modular test cases aligned with end-to-end business processes.
• Immediately available or short notice is highly preferred.

Certifications (Preferred)

• Pega Certified Business Architect (PCBA)

• Pega Certified Senior Business Architect (PCSBA)

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