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About Brickendon Consulting

Brickendon is an award-winning global transformational management and technology consultancy. Our people are intelligent and focused high achievers, with an average of 10+ years’ domain experience. Who we are • We are experts at delivering change in complex, highly regulated environments. • We are specialists in financial services and within the public sector empowering business and IT leaders to rapidly turn strategy into operational reality. • Our clients include 30 of the world’s largest financial services organisations, the UK government and market leading fintechs and startups. • Founded in 2010 we have generated sales revenue of over $250 million across our global locations generating $1.5 billion in operational value for our clients. What we do. • Specialist teams of subject matter experts across business and IT who are adept at solving difficult transformation challenges using the latest tools and methodologies. • Managed Services providing fixed capacity or guaranteeing client outcomes. • Global offices across UK, Europe, India and North America enabling the optimum mix of onshore, near shore and offshore teams to deliver more value for our clients sooner. We have delivered projects in 40 countries, including every EU country, incorporating all the language and cultural challenges into our solutions. We have the expertise and flexible engagement models to scale as required and continue to support you. Our teams can run the entire project along side or independently of your teams to ensure that the delivery goals are rapidly met whilst maintaining the highest quality of output.

Business Data Analyst (Banking domain)

Pune, Bengaluru

7 - 12 years

INR 18.0 - 33.0 Lacs P.A.

Hybrid

Full Time

We are seeking a highly motivated and detail-oriented Business Data Analyst to join our banking domain transformation team. The ideal candidate will have a strong background in Counterparty Credit Risk (CCR) , Basel III regulatory framework, and Derivatives products. You will work closely with business stakeholders, data engineers, and risk management teams to analyze, interpret, and present data-driven insights to drive effective decision-making. Role & responsibilities Collaborate with business stakeholders to gather and document requirements for regulatory and risk transformation initiatives. Analyze large data sets from various sources to derive insights related to Counterparty Credit Risk and Basel III compliance. Support the implementation of regulatory requirements by translating business needs into functional specifications. Develop data models, reports, and dashboards to monitor CCR metrics and capital adequacy. Perform gap analysis, assess data quality, and recommend solutions for data issues. Work with technology teams to design and validate data integration solutions and support system implementation. Provide subject matter expertise on Basel III capital calculations, exposure at default (EAD), and potential future exposure (PFE). Support risk management teams in scenario analysis, stress testing, and other regulatory reporting requirements. Ensure accurate and timely delivery of reports to regulators and internal stakeholders. Preferred candidate profile Bachelor's or Masters degree in Finance, Economics, Business Administration, Data Science, or a related field. 5+ years of experience as a Business Data Analyst within the banking or financial services sector. Strong understanding of Counterparty Credit Risk (CCR) and exposure management. In-depth knowledge of Basel III regulatory capital requirements. Experience working with Derivatives products including OTC derivatives, credit derivatives, and interest rate swaps. Proficiency in SQL, Excel, and data visualization tools (e.g., Tableau, Power BI). Familiarity with programming languages like Python or R for data analysis is a plus. Excellent analytical, problem-solving, and communication skills. Experience in regulatory reporting, stress testing, and scenario analysis. Perks and benefits

Business Analyst (Wealth Management)

Pune, Bengaluru, Hyderabad

7 - 12 years

INR 14.0 - 22.5 Lacs P.A.

Hybrid

Full Time

Roles and Responsibilities We are seeking a highly motivated and experienced Business Analyst to join our dynamic team. This individual will play a crucial role in driving strategic transformation and change initiatives within our Wealth Management division. The ideal candidate will possess a strong understanding of wealth management processes, coupled with proven expertise in business analysis, transformation, and change management. Responsibilities: Business Analysis & Requirements Gathering: Conduct thorough analysis of existing wealth management processes, systems, and data to identify areas for improvement and optimization. Elicit, document, and manage business requirements from stakeholders across various departments, including advisors, operations, and technology. Create detailed business requirements documents (BRDs), user stories, use cases, and process flow diagrams. Analyze and document "as-is" and "to-be" business processes. Perform gap analysis to identify discrepancies between current and desired states. Transformation & Change Management: Support the planning and execution of transformation initiatives, ensuring alignment with strategic objectives. Develop and implement change management strategies to facilitate smooth adoption of new processes and technologies. Conduct impact assessments to identify potential risks and challenges associated with change initiatives. Develop and deliver training materials and communication plans to support user adoption. Monitor and evaluate the effectiveness of change management efforts, and make necessary adjustments. Wealth Management Expertise: Apply in-depth knowledge of wealth management products, services, and regulations to support business analysis and transformation efforts. Understand and analyze wealth management workflows, including client onboarding, portfolio management, financial planning, and reporting. Collaborate with wealth advisors and portfolio managers to understand their needs and challenges. Stay abreast of industry trends and best practices in wealth management. Project Support & Collaboration: Work closely with project managers, developers, and other stakeholders to ensure successful project delivery. Participate in project meetings and provide regular updates on progress and issues. Support testing and validation efforts to ensure that solutions meet business requirements. Assist with the development of project documentation, including project plans, status reports, and presentations. Work with vendors, and third party providers as needed. Data Analysis & Reporting: Analyze data to identify trends, patterns, and insights that can inform business decisions. Develop and maintain reports and dashboards to track key performance indicators (KPIs). Utilize data analysis tools and techniques to support business analysis and reporting. Qualifications: Bachelor's degree in Business Administration, Finance, Information Technology, or a related field. Minimum 6+ years of experience as a Business Analyst, preferably in the wealth management industry. Proven track record of successfully supporting transformation and change management initiatives. Strong understanding of wealth management processes, products, and services. Excellent analytical, problem-solving, and communication skills. Proficiency in business analysis tools and techniques, such as process modeling, requirements elicitation, and data analysis. Experience with project management methodologies (e.g., Agile, Waterfall). Familiarity with wealth management software and systems (e.g., portfolio management systems, CRM systems). Ability to work independently and as part of a team. Strong interpersonal skills and the ability to build relationships with stakeholders at all levels. Certifications such as CBAP, CCBA, or related change management certifications are a plus.

Devsecops Engineer

Hyderabad

6 - 10 years

INR 15.0 - 22.5 Lacs P.A.

Remote

Full Time

Role & responsibilities SecOps Standards: Develop and update application security standards, secure coding principles, and threat modelling processes. Application Security Support: Provide application security support to development teams, including reviewing and explaining application security tools and processes, providing vulnerability explanations and remediation guidance. Vulnerability Assessment: Leverage automated tools and manual testing methods to identify vulnerabilities in codebase and engage in Static and Dynamic application security testing and engage in security automation efforts and process improvements. Penetration Testing: Exposure to web application and APIs application penetration tests. And conduct network and cloud penetration tests to identify security weaknesses. Security Monitoring & Incident Response: Deploy and manage security tools, detect threats, prevent sensitive data leaks and address incidents. Infrastructure & Cloud Security: Safeguard infrastructure on AWS, GCP, or Azure, focusing on encryption, IAM, and network security. \Security Automation: Integrate security into CI/CD pipelines and automate compliance checks. Compliance & Governance: Ensure adherence to security regulations (e.g., GDPR, SOC 2, ISO 27001). Threat Intelligence: Stay updated on emerging threats and apply security best practices. Preferred candidate profile Experience: Minimum of 3-5 years in DevSecOps or security engineering, with a focus on cloud security. Proficiency in DevSecOps operations and Application Security. Familiarity with secure by design and “shift left” security principles. o Strong knowledge of software security risks and threats (OWASP top 10) Secure Software Development Lifecycle (SDLC) knowledge. o Experience with application security tools such as Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST), and Software Composition Analysis (SCA). Strong scripting skills (Python, Bash) for security automation. Proficient with cloud-native and containerized platforms with proven experience on Kubernetes (EKS), Jenkins, Docker, Terraform, etc. Excellent communication skills for cross-functional collaboration. Perks and benefits

Project Manager - Wealth Management

Hyderabad, Pune, Bengaluru

10 - 20 years

INR 25.0 - 40.0 Lacs P.A.

Hybrid

Full Time

We are seeking a highly skilled and experienced Project Manager to lead critical initiatives within our Wealth Management division, specifically focusing on digital sales, customer engagement, and enhancing our customer mobile app wealth journeys. The ideal candidate will possess a strong project management foundation, deep exposure to wealth domains, and a proven ability to deliver complex digital projects. This role requires exceptional stakeholder management skills and a solid understanding of investment products. Key Responsibilities: Project Leadership & Delivery: Lead end-to-end project lifecycle for digital wealth initiatives, from initiation and planning to execution, monitoring, control, and closure. Develop and manage comprehensive project plans, including scope, schedule, budget, resources, and risk management. Drive the successful delivery of projects focused on digital sales, customer engagement, and wealth journeys on the customer mobile application. Ensure projects are delivered on time, within budget, and to the required quality standards. Wealth Domain Expertise: Leverage strong understanding of the wealth management industry, including client lifecycle, advisory processes, and regulatory requirements. Apply knowledge of digital sales and engagement strategies within a wealth context. Contribute to the design and optimization of intuitive and engaging wealth journeys on mobile platforms. Investment Product Acumen: Possess a good understanding of at least one or more investment product categories such as Equities, Fixed Income, Funds (Mutual Funds, ETFs), Alternatives (Private Equity, Hedge Funds), or Structured Products. Translate product knowledge into effective digital solutions and customer experiences. Stakeholder Management: Proactively engage and manage senior stakeholders, including business leaders, product owners, technology teams, legal, compliance, and external vendors. Communicate project status, risks, and issues clearly and concisely to all levels of the organization. Build strong, collaborative relationships to ensure alignment and secure necessary support for project success. Risk & Issue Management: Identify, assess, and mitigate project risks and issues in a timely and effective manner. Develop contingency plans and escalate critical issues to senior management when necessary. Continuous Improvement: Champion best practices in project management methodologies (e.g., Agile, Waterfall, Hybrid) and drive continuous process improvement. Foster a culture of accountability, collaboration, and high performance within project teams. Qualifications: Bachelor's degree in Business Administration, Finance, Technology, or a related field. PMP, PRINCE2, or equivalent project management certification is highly desirable. Minimum of 7+ years of progressive experience in project management, with a significant portion dedicated to digital transformation within financial services. Demonstrated experience in leading complex projects related to wealth management, digital sales, customer engagement platforms, or mobile application development. Solid understanding of wealth domains, including client onboarding, portfolio management, financial planning, and advisory services. Proven exposure to and understanding of any of the following investment products: Equities, Fixed Income, Funds, Alternatives, or Structured Products. Exceptional senior stakeholder management skills, with a track record of successfully influencing and collaborating with diverse groups. Strong analytical, problem-solving, and decision-making abilities. Excellent communication (written and verbal), presentation, and interpersonal skills. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

Business Analyst (Wealth Management )

Hyderabad, Pune, Bengaluru

8 - 13 years

INR 15.0 - 27.5 Lacs P.A.

Hybrid

Full Time

Brickendon Consulting is an award-winning management and technology consultancy, specializing in delivering complex change in highly regulated environments. The firm is divided into four practices focused on Strategy & Advisory AI & Data Business Consulting Digital & Technology It was founded in 2010 with the aim of providing real, lasting transformational change to clients. We have grown rapidly and now have offices across the UK, Europe, the US, the UAE and India. Our people are intelligent and focused high achievers, with an average of 10 years industry experience. We are Looking for Strong Business Analyst with good exposure to Wealth domains and digital journeys on customer mobile app. Strong Stakeholder Management, Agile, JIRA, Confluence exposure Key Responsibilities: Work closely with stakeholders to gather, analyze, and document business requirements for wealth management products and digital initiatives. Design and optimize end-to-end customer digital journeys across mobile and web platforms. Collaborate with Product Owners, UX/UI designers, developers, and QA teams to deliver seamless and intuitive digital experiences. Lead the analysis and documentation of mobile app features , customer onboarding flows, investment journeys, and account management. Drive the digital transformation agenda by identifying pain points, proposing process improvements, and facilitating solution design workshops. Translate business needs into functional specifications and user stories, supporting Agile delivery methodologies (e.g., Scrum or SAFe). Conduct gap analysis, root cause analysis, and impact assessments for system changes. Assist in UAT planning, testing, and validation of features and enhancements. Ensure alignment between business goals and technical solutions while adhering to compliance and regulatory requirements. Key Skills & Experience: 5+ years of experience as a Business Analyst in Banking / Wealth Management domains. Strong understanding of Wealth products (mutual funds, portfolios, advisory, insurance, etc.). Proven experience in Digital Transformation initiatives , especially related to customer experience. Expertise in customer journeys , UX design collaboration, and digital engagement strategies. Hands-on experience working with mobile apps and digital platforms (iOS/Android/Web). Proficiency in using tools such as JIRA, Confluence, Figma, MS Visio , and process modeling tools. Familiarity with Agile/Scrum delivery practices. Strong stakeholder management, communication, and presentation skills.

Project Manager

Hyderabad, Chennai, Bengaluru

8 - 13 years

INR 20.0 - 30.0 Lacs P.A.

Hybrid

Full Time

We are looking for a strategic and technically adept Channels Project Manager to lead initiatives within our Digital Banking Transformation program. The role is responsible for delivering Contact Center Automation , AI/ML-driven customer engagement solutions , and digital self-service channels aligned with regulatory requirements and customer experience standards in the banking sector. Key Responsibilities: Lead the end-to-end delivery of digital customer interaction projects across voice, chat, mobile, and online banking platforms. Implement AI/ML-enabled contact center solutions , including virtual assistants, conversational IVRs, and intelligent routing to enhance efficiency and reduce operational cost. Drive digital transformation of contact centers, with a focus on improving First Contact Resolution (FCR) , Net Promoter Score (NPS) , and cost-to-serve . Collaborate closely with Compliance, Risk, IT Security, and Data Governance teams to ensure all solutions meet regulatory and data protection requirements (e.g., RBI, GDPR, etc.). Manage third-party vendors, fintech partnerships, and platform integrators to ensure timely and quality delivery. Integrate Core Banking Systems (CBS) , CRM, and ticketing platforms for unified customer views. Use analytics to track usage, efficiency gains, and customer satisfaction across automated and digital channels. Required Qualifications: Bachelor's degree in Information Technology, Engineering, Business Administration, or related field; MBA or Masters in Digital Transformation or Banking Technology preferred . 5–10 years of experience in project/program management, with at least 3 years in banking or financial services . Strong background in contact center technologies (Genesys, NICE, Avaya, Cisco, etc.) and AI/ML automation tools . Demonstrated experience in digitizing customer service journeys in a regulated financial environment. Proficiency in Agile/Waterfall project delivery methods, and experience using Jira, MS Project, or similar tools.

Business Analyst - Contact centre Automation

Hyderabad, Pune, Bengaluru

9 - 14 years

INR 18.0 - 30.0 Lacs P.A.

Hybrid

Full Time

Role & responsibilities We are seeking a highly skilled and experienced Business Analyst with a strong background in channels, particularly within contact centre environments, to drive our digital transformation initiatives. This role is pivotal in identifying, analyzing, and defining requirements for automated solutions, with a keen focus on leveraging Artificial Intelligence (AI) and Machine Learning (ML) to enhance customer interactions and operational efficiency. The ideal candidate will bridge the gap between business needs and technical solutions, translating complex business problems into clear, actionable requirements for development teams. You will play a critical role in shaping the future of our customer channels, delivering innovative and scalable automation solutions. Key Responsibilities: Requirements Elicitation & Analysis: Lead and facilitate workshops, interviews, and other techniques to gather, analyze, and document comprehensive business requirements from stakeholders across various channels (e.g., contact centre, web, mobile, social). Contact Centre Automation Focus: Deep dive into contact centre operations, identifying pain points, inefficiencies, and opportunities for automation across voice, chat, email, and self-service channels. Digital Transformation Leadership: Contribute significantly to the strategic roadmap for digital transformation within channels, focusing on improving customer journeys and operational effectiveness through technology. AI/ML Solution Definition: Collaborate closely with AI/ML engineers and data scientists to define requirements for intelligent automation solutions, including chatbots, virtual assistants, predictive analytics, natural language processing (NLP), and machine learning models for routing, sentiment analysis, and personalization. Process Optimization: Analyze existing business processes, identify areas for improvement through automation, and design optimized future-state processes. User Story & Acceptance Criteria Development: Translate business requirements into detailed user stories with clear acceptance criteria for agile development teams. Stakeholder Management: Effectively communicate and manage expectations with diverse stakeholders, including business leaders, product owners, technology teams, and external vendors. Solution Evaluation & Validation: Support the evaluation of proposed solutions, conduct user acceptance testing (UAT), and ensure that delivered solutions meet business needs and quality standards. Market & Technology Research: Stay abreast of industry trends, emerging technologies, and best practices in contact centre automation, AI/ML, and digital transformation. Impact Assessment: Analyze the potential impact of changes on existing systems, processes, and customer experiences. Required Skills & Experience: Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field. 5+ years of experience as a Business Analyst, with a strong focus on channels and digital transformation initiatives. Proven experience in contact centre automation projects, including defining requirements for IVR, chat bots, virtual assistants, and other intelligent self-service solutions. Demonstrable experience in projects involving AI/ML automation, with an understanding of how AI/ML can be applied to solve business problems in a contact centre or channel context (e.g., NLP, machine learning for customer routing, sentiment analysis). Excellent understanding of the full software development lifecycle (SDLC) and experience working in Agile/Scrum environments. Strong analytical, problem-solving, and critical thinking skills. Exceptional communication (written and verbal) and interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders. Proficiency in creating clear and concise documentation, including business requirements documents (BRDs), functional specifications, user stories, and process flows. Experience with process mapping tools (e.g., Visio, Lucidchart) and requirements management tools (e.g., JIRA, Confluence, Azure DevOps). Ability to work independently and collaboratively in a fast-paced, dynamic environment.

PMO- Consultant/ Lead

Hyderabad, Pune, Bengaluru

8 - 12 years

INR 14.0 - 19.0 Lacs P.A.

Work from Office

Full Time

Hi, We are currently seeking an experienced PMO Consult/ Lead with in our organization. Note - Candidate must have prior experience working in HSBC or as direct client working experience. Please share your profile to naresh.sarikonda@brickendon.com Recognising the importance of cross-asset programmes to the MSS business, Stephanie Cocagne was appointed Head of Regulatory & Strategic Programmes and heads a unit which is responsible for the delivery of significant and strategically important cross-asset initiatives as well as responsible for the portfolio management function of MSS Technology. This unit is key to enabling us to more effectively respond to new regulatory and strategic demands and align to our business stakeholders. The team operate a federated model; delivery, development and associated budget continues to sit within the respective asset classes and Regulatory & Strategic Programmes will be accountable for managing the delivery of the overall business outcomes. As such, the team is intentionally small with a cadre of experienced programme managers and programme office staff. The role of Business Outcome PMO is a specific requirement within the FRTB programme, supporting delivery of key Business Outcomes which are critical enablers for FRTB and/or dependencies for other reg initiatives. Over time the assignment of this individual to any given change programme will flex, as will the nature of their specific role within that change programme. The PMO role is accountable for quality assuring adherence to the HSBC change framework and other reporting standards for the Business Outcome. As part of this, the role will work with the E2E delivery manager to ensure timely and accurate reporting [status, milestones, RAIDS] to the central programme and any external reporting. In essence, the role encapsulates both core central programme responsibilities [such as QA assurance] as well as being an embedded resource within the Business Outcome. The job supports the outcome through the whole lifecycle - initiation, design and delivery and works in collaboration with the E2E delivery manager to support successful delivery of the outcomes business value benefits. The remit area may be global and may cross multiple HSBC business areas. In this role, you will: From a central programme perspective: Face-Off to each E2E PM/PMO as a dedicated service point for the Central Team Quality Assurance oversight of Business Outcome to ensure conformance to programme standards [timely, accurate, relevant]: Ensure Change Control governance is followed, review impact assessments of CRs Ensure L1-3 Risks, Issues and [agreed] Dependencies are tracked in Clarity, updated and reported in stream/feature governance forums Ensure L1-3 Milestones are tracked in Clarity, updated and reported in stream/feature governance forums Ensure evidence of workstream / feature level change framework compliance is available Ensure workstream / feature level forums meet audit requirements Ensure Underlying workstream / verticals feature plans reconcile with L1-3 Clarity data held at Reg Outcome level Produce Data Quality Score Card at Business Outcome level Work with E2E PMOs to remediate highlighted issues Own & maintain a synthetic view of the business outcome resource MPP Work with suppliers to ensure plans are accurate and up to date Reporting of Business Outcome: Collate L1-L3 Change Requests and associated POAP and RAIDs for Reg Outcome Lead PMO As an embedded PMO within a Business Outcome: Act as deputy to the E2E PM, within each Business Outcome / Feature where required Maintain a business outcome” level delivery roadmap [POAP] that comprises L1-3 milestones Maintain a “feature” level project increment plan that comprises milestones down to L4-5 Maintain L1-5 Risks & Issues conforming to programme standards [1-3 only in Clarity] Update and maintain external agreed dependencies in Clarity. Ensure draft dependencies are captured in the programme tracking tool [maintained by the programme delivery manager] Update and maintain business outcome level Status Reporting Update and maintain business outcome artefacts such as TOR’s for forums, business outcome org structure Update and maintain business outcome Assumptions Own Remediation of Data Quality/ Scorecard issue reported by the Programme Ensure any delta to baselined plans are effectively reported, tracked [Raise change requests in the programme tracking tool for L1-3 and follow internal change control governance for L4-5]. This must include traceability from original baseline, and number of re-plans] Agree and track mitigation plans of any areas of non compliance to the change framework Support the E2E DM with production of relevant meeting input materials and associated minutes, ensuring these conform to group, audit and programme standards Support the E2E DM by following up for updates from owners on agreed actions Support the E2E DM with the scheduling and running of required business outcome governance meetings (Ensuring these governance meetings meet audit requirements) Maintain clear delineation of which elements of scope are required solely for FRTB which are enablers solely for external programmes. Requirements To be successful in this role, you should meet the following requirements: A hands-on approach to making things happen, identifying and addressing issues & risks in the project delivery Excellent Project Lifecycle Knowledge in an agile delivery framework [what good looks like] Excellent organisational, planning and management skills Exposure to global initiatives/projects/programmes A background that includes expertise gained in regulatory change initiatives or other large multi-disciplinary change in a capital markets environment A background in system development lifecycle methodology techniques and documentation A sound understanding of the role that support functions such as operations, risk and finance play in investment banking Ability to communicate, influence and negotiate effectively with peers and senior stakeholders in both business and technology / service departments Excellent analysis and problem solving skills Skilled decision-maker – considered and timely Impeccable written and verbal communication skills, with strong interpersonal skills Ability to work with minimal supervision and to contribute to a larger team Willingness to own work and problems and see through to completion and to use own initiative to resolve issues. Robust character able to deal with a diverse range of people. Self-motivation and a proven rapid learning capability in a changing environment are essential Committed to personal and professional development

Pmo Consultant/Lead

Hyderabad, Pune, Bengaluru

8 - 13 years

INR 13.0 - 19.0 Lacs P.A.

Hybrid

Full Time

Hi, Looking for PMO Consultant/Lead who has worked in banking sector and prior experience in HSBC will be advantage. Please share your profile with naresh.sarikonda@brickendon.com Role: PMO Location: Pune/Bangalore/Hyderabad Client: HSBC Key Responsibilities: Project Governance: Design, implement, and embed robust project governance frameworks, standards, and processes across the WPB Technology portfolio, aligning with HSBC's global change methodology (e.g., PCM, Agile principles). Ensure strict adherence to governance policies, including project approvals, stage gate reviews, risk management, issue resolution, and change control. Facilitate and actively participate in governance forums (e.g., Steering Committees, Working Groups), preparing high-quality materials and minutes, and tracking action items to closure. Provide expert guidance and support to Project Managers and programme teams on all aspects of project governance, ensuring consistent application of best practices. Conduct regular health checks and assurance reviews of projects to ensure compliance and identify potential risks or deviations. Overall Portfolio Reporting: Develop and maintain comprehensive, accurate, and timely portfolio-level reporting for senior stakeholders, including executive leadership and steering committees. Aggregate project data to provide insightful analysis on portfolio performance, including progress, budget adherence, resource utilisation, risks, issues, and benefits realization. Design and produce dashboards, scorecards, and management information (MI) reports that provide a clear and concise view of the portfolio's health and trajectory. Proactively identify trends, anticipate potential problems, and highlight areas requiring management attention or intervention within the portfolio. Drive continuous improvement in reporting processes and tools to enhance efficiency and data quality. PMO Leadership & Best Practices: Act as a subject matter expert and advocate for PMO best practices, promoting a culture of discipline, transparency, and accountability across the WPB Technology change portfolio. Contribute to the evolution and refinement of PMO processes, tools, and methodologies in alignment with industry standards and HSBC's strategic objectives. Provide mentoring and guidance to less experienced PMO professionals and project teams. Support the annual planning and prioritisation cycles for the WPB Technology portfolio, ensuring alignment with strategic goals. Manage and maintain PMO tools and systems (e.g., Clarity, Jira, Confluence, SharePoint) to support effective project and portfolio management. Requirements: Extensive PMO Experience: Proven track record of operating in a senior PMO role within large, complex, and geographically dispersed organisations, preferably within financial services. Strong Project Governance Expertise: Deep understanding and practical experience in establishing, implementing, and managing robust project and programme governance frameworks. Comprehensive Portfolio Reporting Skills: Demonstrable expertise in developing, aggregating, and presenting high-quality portfolio-level reports and management information for senior stakeholders. Methodology Proficiency: Strong knowledge of both Waterfall and Agile methodologies (e.g., SAFe) and how PMO functions adapt to support different delivery approaches. Analytical & Problem-Solving Skills: Excellent analytical capabilities with the ability to synthesise complex information, identify key insights, and propose effective solutions. Stakeholder Management: Exceptional communication, influencing, and interpersonal skills, with the ability to engage and manage stakeholders at all levels, including senior executives. Tooling Proficiency: Advanced proficiency in project management tools (e.g., MS Project, Clarity, Jira, Confluence) and strong command of MS Office Suite, especially Excel and PowerPoint for reporting. Financial Services Experience: Prior experience in banking or financial services is highly desirable, ideally within a technology function. Certifications: PMP, PRINCE2, SAFe PMPO, or other relevant PMO/Project Management certifications are highly preferred. Educational Background: Bachelors degree in Business Administration, Information Technology, or a related field. Master's degree is a plus.

Project Manager

Hyderabad, Pune, Bengaluru

12 - 18 years

INR 20.0 - 35.0 Lacs P.A.

Hybrid

Full Time

We are seeking an experienced and dynamic Project Manager to join our Digital Transformation team. This role will be pivotal in driving complex, global digital initiatives from inception to successful delivery. As a Project Manager with significant Delivery Manager experience, you will be responsible for leading cross-functional teams, managing critical stakeholder relationships, and ensuring the seamless execution of digital products and services across multiple geographies and business lines. You will operate within a fast-paced, high-stakes environment, requiring a proven track record of managing large-scale, globally distributed projects Role & responsibilities Key Responsibilities As a Project Manager (Digital Transformation & Global Delivery), your main responsibilities will include: End-to-End Project Leadership: Lead and manage the full project lifecycle for digital transformation initiatives, from strategic planning and initiation through execution, monitoring, control, and closure. Global Delivery Management: Oversee complex global delivery engagements, ensuring effective coordination across geographically dispersed teams, diverse cultural contexts, and varying regulatory environments. Digital Transformation Acumen: Drive the successful implementation of digital products, platforms, and services, demonstrating a deep understanding of digital trends, technologies (e.g., AI, Cloud, API, Mobile, Analytics), and customer-centric design principles. Stakeholder Management: Proactively identify, engage, and manage expectations of diverse stakeholders, including senior executives, business leaders, IT teams, vendors, and external partners across multiple regions. Risk & Issue Management: Develop and implement robust risk management strategies, effectively identifying, assessing, mitigating, and reporting project risks and issues, ensuring minimal impact on delivery timelines and quality. Budget & Resource Management: Accurately forecast, manage, and control project budgets and resources, optimising allocation to achieve project objectives efficiently. Methodology Adherence: Apply appropriate project management methodologies (Agile, Waterfall, Hybrid) tailored to project needs, ensuring best practices are followed and adapted where necessary. Team Leadership & Mentorship: Foster a collaborative and high-performing team environment, providing clear direction, motivation, and support to project team members, including offshore and distributed teams. Quality Assurance: Ensure high standards of quality in project deliverables, adhering to HSBC's governance frameworks, compliance requirements, and architectural standards. Communication & Reporting: Provide clear, concise, and timely project status reports, presentations, and communications to all relevant stakeholders. Continuous Improvement: Champion continuous improvement initiatives within project delivery, leveraging lessons learned and driving operational excellence. Preferred candidate profile Requirements To be successful in this role, you will need: Extensive Project Management Experience: Proven experience (8+ years) as a Project Manager leading large-scale, complex projects, preferably within financial services or a similarly regulated industry. Strong Delivery Management Background: Demonstrable experience in a Delivery Manager capacity, with a track record of successfully delivering complex programs and products to market. Digital Transformation Expertise: Significant experience (at least 35 years) leading digital transformation projects, including an understanding of digital platforms, customer journeys, user experience, and emerging technologies. Global Delivery Experience: Proven ability to manage and deliver projects in a complex global context, working with diverse teams and stakeholders across different time zones and cultures. Methodology Proficiency: Strong knowledge and practical experience with both Agile (Scrum, Kanban, SAFe) and Waterfall methodologies. Agile certification (e.g., CSM, SAFe Agilist) is a plus. Stakeholder Management Skills: Exceptional communication, influencing, and negotiation skills, with the ability to build strong relationships at all levels. Problem-Solving & Decision Making: Strong analytical and problem-solving abilities, with a proactive and decisive approach to overcoming challenges. Financial Acumen: Proven experience in managing multi-million dollar project budgets and resources. Relevant Qualifications: Project Management certification (e.g., PMP, PRINCE2) is highly desirable. Educational Background: A Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Business Administration). A Master's degree is a plus.

Artificial Intelligence Specialist

Hyderabad, Pune, Bengaluru

9 - 14 years

INR 15.0 - 25.0 Lacs P.A.

Hybrid

Full Time

Role & responsibilities We are seeking a skilled Transformation Project Manager with demonstrated experience in leveraging AI technologies to drive business transformation initiatives. The ideal candidate will have hands-on involvement in integrating AI/ML and Generative AI solutions into existing business processes and platforms. This role requires strong business acumen, technology fluency, and the ability to translate innovative AI concepts into practical, value-driven use casesparticularly in areas like data monetization , customer intelligence , and operational efficiency . Location Pune/Bangalore/Hyderabad Experience - 9-15 Years Area – Looking from BFSI/Banking domain Notice period – Immediate/30-45 days Joiners Key Responsibilities: Lead and manage end-to-end delivery of digital transformation initiatives involving AI technologies and data platforms. Act as a bridge between business, data science, and technology teams to identify, validate, and implement AI-driven solutions. Conduct business analysis, requirements gathering, and impact assessment for AI/GenAI use cases. Define and prioritize AI-focused Proof of Concepts (POCs), pilots, and implementation roadmaps. Facilitate the integration of large language models (LLMs) and other AI tools into existing workflows and applications. Drive planning and execution of data monetization strategies , ensuring alignment with business goals. Ensure AI solutions adhere to regulatory, data privacy, and ethical guidelines. Communicate technical outcomes and insights to non-technical stakeholders and senior leadership. Preferred candidate profile Required Skills & Qualifications: 8+ years of experience in project management and/or business analysis roles within digital transformation or innovation functions. Strong understanding of AI/ML concepts , with practical experience in integrating AI into real-world use cases. Familiarity with Generative AI technologies (e.g., LLMs, NLP, automation frameworks). Experience in designing or supporting data monetization platforms , AI dashboards, or intelligent insights tools. Proven track record of delivering AI-enriched POCs and scalable solutions in a business context. Hands-on experience working with cross-functional teams including Data, Product, Technology, and Compliance. Excellent documentation, stakeholder management, and communication skills. Preferred: Domain expertise in banking, financial services , or fintech innovation.

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Brickendon Consulting

Brickendon Consulting

Brickendon Consulting

Business Consulting and Services

London England

201-500 Employees

11 Jobs

    Key People

  • Nick R. Smith

    CEO
  • Michael G. Hayes

    Managing Director

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Job Titles Overview

Project Manager (2)
Business Data Analyst (Banking domain) (1)
Business Analyst (Wealth Management) (1)
Devsecops Engineer (1)