About 411 Locals: 411 Locals is dedicated to empowering small businesses globally through collaboration, innovation, and smart automation. We deliver simplified, effective business solutions that help entrepreneurs confidently start, grow, and run their ventures. Join an environment that prioritizes growth, results, and continuous innovation. Role Overview: We seek an experienced Automation Specialist skilled in designing, implementing, and managing cutting-edge automations across the company. Youll leverage powerful no-code and low-code automation tools like Zapier, Make.com, Gumloop.com, n8n.io, and Activepieces.com, as well as Voice AI technologies, Agentic AI, and Retrieval-Augmented Generation (RAG), to streamline operations and optimize efficiency. Required Qualifications & Skills: Bachelor's degree in Computer Science, IT, or a related field. 3+ years' experience in automation. Proven proficiency with no-code/low-code automation platforms like Zapier, Make.com, Gumloop.com, n8n.io, and Activepieces.com. Experience implementing Voice AI technologies and conversational AI systems. Familiarity with Agentic AI frameworks and Retrieval-Augmented Generation (RAG). Strong workflow design, data integration, and API integration skills. Exceptional problem-solving skills and attention to detail. Independent, proactive, and capable of handling multiple projects simultaneously. Excellent communication and collaboration abilities. Preferred Qualifications: Experience scripting in Python or JavaScript. Familiarity with cloud-based platforms (AWS, Azure, Google Cloud) Understanding of AI model training, fine-tuning, or integration. Key Responsibilities: Design, build, and manage automation workflows using no-code/low-code tools. Integrate and deploy advanced Voice AI solutions to enhance operational interactions. Implement Agentic AI solutions and Retrieval-Augmented Generation (RAG) technologies to improve internal productivity. Collaborate closely with technical teams to ensure successful automation implementation and adoption. Monitor automations, troubleshoot issues, and continuously optimize performance. Stay updated on emerging automation and AI trends to proactively recommend innovative solutions. Work Conditions Dynamic, innovation-driven work environment. Professional growth opportunities. Remote position working from home. Competitive salary (contract/full-time) Bring your own device Our Core Values Get Stuff Done, Deliver Results, Own It! Directly Communicate, Fiercely Collaborate. Innovate Always and in All Ways. Domain Experts, Company Experts. Growth: Customers, Company, People. If you are excited about automation, Voice AI, and cutting-edge technologies like Retrieval-Augmented Generation (RAG), apply today! We are committed to fostering the growth and development of our employees. We provide clear career paths and advancement opportunities for both non-sales and sales roles. We believe in recognizing and rewarding exceptional performance and dedication. To apply, please submit your resume outlining your relevant experience. We look forward to reviewing your application! Note: Only shortlisted candidates will be contacted for further evaluation.