Job
Description
We are seeking an experienced and dynamic Project Manager to join our Digital Transformation team. This role will be pivotal in driving complex, global digital initiatives from inception to successful delivery. As a Project Manager with significant Delivery Manager experience, you will be responsible for leading cross-functional teams, managing critical stakeholder relationships, and ensuring the seamless execution of digital products and services across multiple geographies and business lines. You will operate within a fast-paced, high-stakes environment, requiring a proven track record of managing large-scale, globally distributed projects Role & responsibilities Key Responsibilities As a Project Manager (Digital Transformation & Global Delivery), your main responsibilities will include: End-to-End Project Leadership: Lead and manage the full project lifecycle for digital transformation initiatives, from strategic planning and initiation through execution, monitoring, control, and closure. Global Delivery Management: Oversee complex global delivery engagements, ensuring effective coordination across geographically dispersed teams, diverse cultural contexts, and varying regulatory environments. Digital Transformation Acumen: Drive the successful implementation of digital products, platforms, and services, demonstrating a deep understanding of digital trends, technologies (e.g., AI, Cloud, API, Mobile, Analytics), and customer-centric design principles. Stakeholder Management: Proactively identify, engage, and manage expectations of diverse stakeholders, including senior executives, business leaders, IT teams, vendors, and external partners across multiple regions. Risk & Issue Management: Develop and implement robust risk management strategies, effectively identifying, assessing, mitigating, and reporting project risks and issues, ensuring minimal impact on delivery timelines and quality. Budget & Resource Management: Accurately forecast, manage, and control project budgets and resources, optimising allocation to achieve project objectives efficiently. Methodology Adherence: Apply appropriate project management methodologies (Agile, Waterfall, Hybrid) tailored to project needs, ensuring best practices are followed and adapted where necessary. Team Leadership & Mentorship: Foster a collaborative and high-performing team environment, providing clear direction, motivation, and support to project team members, including offshore and distributed teams. Quality Assurance: Ensure high standards of quality in project deliverables, adhering to HSBC's governance frameworks, compliance requirements, and architectural standards. Communication & Reporting: Provide clear, concise, and timely project status reports, presentations, and communications to all relevant stakeholders. Continuous Improvement: Champion continuous improvement initiatives within project delivery, leveraging lessons learned and driving operational excellence. Preferred candidate profile Requirements To be successful in this role, you will need: Extensive Project Management Experience: Proven experience (8+ years) as a Project Manager leading large-scale, complex projects, preferably within financial services or a similarly regulated industry. Strong Delivery Management Background: Demonstrable experience in a Delivery Manager capacity, with a track record of successfully delivering complex programs and products to market. Digital Transformation Expertise: Significant experience (at least 35 years) leading digital transformation projects, including an understanding of digital platforms, customer journeys, user experience, and emerging technologies. Global Delivery Experience: Proven ability to manage and deliver projects in a complex global context, working with diverse teams and stakeholders across different time zones and cultures. Methodology Proficiency: Strong knowledge and practical experience with both Agile (Scrum, Kanban, SAFe) and Waterfall methodologies. Agile certification (e.g., CSM, SAFe Agilist) is a plus. Stakeholder Management Skills: Exceptional communication, influencing, and negotiation skills, with the ability to build strong relationships at all levels. Problem-Solving & Decision Making: Strong analytical and problem-solving abilities, with a proactive and decisive approach to overcoming challenges. Financial Acumen: Proven experience in managing multi-million dollar project budgets and resources. Relevant Qualifications: Project Management certification (e.g., PMP, PRINCE2) is highly desirable. Educational Background: A Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Business Administration). A Master's degree is a plus.
