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EY
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Operations Support Professional

Operations Support Professional

5 - 10 years

8 - 12 Lacs

bengaluru

Posted:-1 days ago| Platform:

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Skills Required

operations management team management management skills presentation skills content editing problem solving teaching editing coordination proof reading creative writing writing leadership skills leadership content writing communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Provide valuable insights to the leadership team and support leaders in executing ES Finance strategy
Participate in the global planning and FTE forecasting processes
Coordinate with different SF SPOCs for managing resource databases, support operational needs, manage projects and compiling information as required
Support the client billing management and perform aging analysis, to ensure timely collection and to alert respective leaders for any potential risks
Maintain the headcount database while ensuring accuracy and completeness
Assist in guest relations and coordinate logistics for client and leadership visits
Execute ad-hoc tasks and create presentation materials for leadership and clients
Actively participate in process improvement and efficiency projects to achieve operational excellence and effectiveness
Provide operational and administrative support to the team, including BCP and procurement
Support in meeting the operational KPIs such as timesheet compliance, mandatory learning completion, RTO monitoring, etc.
Manage communications, including drafting announcements, facilitating meetings, producing live events/townhalls, maintaining distribution lists and managing shared mailboxes
Deliver reporting requirements to GDS stakeholders as needed
May also have dotted-line management or counselling responsibilities for junior operations team members

Skills and attributes for success

We seek individuals who possess exceptional organizational skills, adaptability, and keen attention to detail. Our ideal candidate is an operations support with a genuine desire to contribute to the organization, embodying a growth mindset and the ability to collaborate effectively with diverse personalities. Your commitment to continuous learning and teamwork will be invaluable in driving our collective success.

To qualify for the role, you must have

A bachelor s degree in business, finance, or operations management
Outstanding spoken and written English
Minimum 5 years experience in a corporate environment, preferably in Operations, Administrative, Reporting, Business Support role

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Operations Support Professional