Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Gurugram
>
AMERICAN EXPRESS
>
Operations Support Professional

Operations Support Professional

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

AMERICAN EXPRESS

1 - 2 years

2 - 6 Lacs

Gurugram

Posted:5 days ago| Platform:

Apply

Skills Required

Career development Manager Internal Audit Manager Quality Assurance Analytical Risk assessment operational risk management Operations Monitoring Testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

The objective of the GS Control Management Testing team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GS to ensure adherence to regulatory standards, Amex policy and enhance the BUs resilience through managing a clear methodology of inherent and residual risk.

GS Control Management is looking for a Testing Analyst responsible for performing testing and driving controls across GS processes as a member of the Acquisitions SPM (Sales Practices Monitoring) team. This group performs research-based monitoring of processes across all GS functional areas & markets to identify and remediate misconduct.

The GS Control Management Testing Analyst will:

Perform Control Management Testing activities for across testing formats like RBST, PBST, Conduct Risk etc within required timelines
Ensure day to day operations are conducted in compliance with regulatory and legal requirements, as we'll as our company policies
Review and enhance policies and procedures for accuracy and clarity in execution
Participate in brainstorming sessions and calibration call sessions to identify compliance, policy, procedural, case auctioning and system gaps
Develop solutions with peers, leaders and assigned business partners to close identified gaps
Regularly review processes and procedures for effective controls
Identify opportunities for enhancements and challenge the status quo

Required Qualifications:

Exhibits strong proficiency in both written and verbal communication
Bachelor s degree or equivalent in any stream from renowned University
Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively [BU-SPECIFIC]
Strongly demonstrates success in creating and delivering presentations to large / senior / ambitious audiences, a plus
Proven track record to manage multiple priorities effectively with a track record of getting results effectively while meeting deadlines
Positive relationship and collaboration skills, including the ability to work in a highly matrixed environment

Preferred Qualification s:

Functional Area knowledge in ICS & GMNS processes
1-2 Years experience in operational risk management (eg, within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
Bachelors degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (eg, MBA, MSc) or certifications are advantageous

Experience in at least one of the following:

Supporting identification of operational risks throughout business processes and systems
Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met
Supporting independent control monitoring, including identification of control improvements
Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing
Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes

We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-we'll-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

More Jobs at AMERICAN EXPRESS

Customer Service Analyst T2-II

Gurgaon

1 - 2 yrs

INR 7 - 8 Lacs

Financial Analyst

Bengaluru

2 - 5 yrs

INR 10 - 11 Lacs

Manager - Digital Product Management

Gurgaon

8 - 13 yrs

INR 30 - 35 Lacs

Financial Analyst

Gurgaon

1 - 2 yrs

INR 10 - 11 Lacs

Manager - Compliance

Gurugram

8 - 13 yrs

INR 20 - 30 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Career Development Interview Now

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

AMERICAN EXPRESS

Financial Services

New York NY

10001 Employees

288 Jobs

Key People

Stephen Squeri

Chairman and Chief Executive Officer
Jeffrey C. Campbell

Chief Financial Officer
Anna Marrs

President of Global Commercial Services
Rachel E. A. McGreal

Executive Vice President, General Counsel

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Operations Support Professional