Job
Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The objective of the GS Control Management Testing team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GS to ensure adherence to regulatory standards, Amex policy and enhance the BUs resilience through managing a clear methodology of inherent and residual risk. GS Control Management is looking for a Testing Analyst responsible for performing testing and driving controls across GS processes as a member of the testing team. This group performs research-based monitoring of processes across all GS functional areas & markets to identify and remediate misconduct. The GS Control Management Testing Analyst will: Perform Control Management Testing activities for across testing formats like RBST, PBST, Conduct Risk etc. within required timelines Ensure day to day operations are conducted in compliance with regulatory and legal requirements, as well as our company policies Review and enhance policies and procedures for accuracy and clarity in execution Participate in brainstorming sessions and calibration call sessions to identify compliance, policy, procedural, case auctioning and system gaps Develop solutions with peers, leaders and assigned business partners to close identified gaps Regularly review processes and procedures for effective controls Identify opportunities for enhancements and challenge the status quo Required Qualifications: Exhibits strong proficiency in both written and verbal communication. Bachelor s degree or equivalent in any stream from renowned University Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively [BU-SPECIFIC] Strongly demonstrates success in creating and delivering presentations to large / senior / ambitious audiences, a plus Proven track record to manage multiple priorities effectively with a track record of getting results effectively while meeting deadlines Positive relationship and collaboration skills, including the ability to work in a highly matrixed environment Preferred Qualification s: Knowledge/Experience in travel industry will be an added advantage 1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities Bachelors degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous Experience in at least one of the following: Supporting identification of operational risks throughout business processes and systems Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met Supporting independent control monitoring, including identification of control improvements Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes
