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AMERICAN EXPRESS
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Operations Support Professional

Operations Support Professional

AMERICAN EXPRESS

1 - 2 years

2 - 6 Lacs

Gurugram

Posted:5 days ago| Platform:

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Skills Required

Career development Manager Internal Audit Manager Quality Assurance Analytical Risk assessment operational risk management Operations Monitoring Testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

The objective of the GS Control Management Testing team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GS to ensure adherence to regulatory standards, Amex policy and enhance the BUs resilience through managing a clear methodology of inherent and residual risk.

GS Control Management is looking for a Testing Analyst responsible for performing testing and driving controls across GS processes as a member of the testing team. This group performs research-based monitoring of processes across all GS functional areas & markets to identify and remediate misconduct.

The GS Control Management Testing Analyst will:

Perform Control Management Testing activities for across testing formats like RBST, PBST, Conduct Risk etc within required timelines
Ensure day to day operations are conducted in compliance with regulatory and legal requirements, as we'll as our company policies
Review and enhance policies and procedures for accuracy and clarity in execution
Participate in brainstorming sessions and calibration call sessions to identify compliance, policy, procedural, case auctioning and system gaps
Develop solutions with peers, leaders and assigned business partners to close identified gaps
Regularly review processes and procedures for effective controls
Identify opportunities for enhancements and challenge the status quo

Required Qualifications:

Exhibits strong proficiency in both written and verbal communication.
Bachelor s degree or equivalent in any stream from renowned University
Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively [BU-SPECIFIC]
Strongly demonstrates success in creating and delivering presentations to large / senior / ambitious audiences, a plus
Proven track record to manage multiple priorities effectively with a track record of getting results effectively while meeting deadlines
Positive relationship and collaboration skills, including the ability to work in a highly matrixed environment

Preferred Qualification s:

Knowledge/Experience in travel industry will be an added advantage
1-2 Years experience in operational risk management (eg, within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
Bachelors degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (eg, MBA, MSc) or certifications are advantageous

Experience in at least one of the following:

Supporting identification of operational risks throughout business processes and systems
Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met
Supporting independent control monitoring, including identification of control improvements
Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing
Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes

We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-we'll-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

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AMERICAN EXPRESS

Financial Services

New York NY

10001 Employees

288 Jobs

Key People

Stephen Squeri

Chairman and Chief Executive Officer
Jeffrey C. Campbell

Chief Financial Officer
Anna Marrs

President of Global Commercial Services
Rachel E. A. McGreal

Executive Vice President, General Counsel

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Operations Support Professional