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OrganizationSHS TE DC IND DI-SY PRM TECD 1 Mode of employmentFull time The Technical Communications Manager (TC) is responsible for gathering inputs on the product requirements, identifying the requirements, and documenting them into the respective manuals of intended use. The TC should conceptualize the delivery of content and identify the tool to be used to deliver the conceptualized content. The TC should ensure that the deliverables are made on time in accordance to the project plan timelines (complete and/or interim releases) and by following the Siemens Style Guide, Technical Writing rules, and the Document Development Life Cycle. The TC is also responsible for conducting the review of the documents as per the process requirements and archiving them in the designated repositories as per the quality requirements. In addition to this, the TC is responsible for managing the localization and translation of the deliverables to the respective languages. Internal InteractionsProduct Manager, Project Manager, Quality Manager, Development Team (e.g. Scrum Master, System Analyst, Architect, Developers, Testers), Usability Engineer, other stakeholders (e.g. Business Units) What are my tasks Develop and deliver assigned content based on requirements of products and processes. Plan, control and support tracking of documentation, training and learning activities according to project schedule. Adhere to product/organizational processes and quality guidelines for content creation and tooling. Participate in team planning discussions and execute review activities. Work in close coordination with technical teams, product and project management for planning and delivery. Regular reporting to team lead as well as stakeholders/partners on status, risks and issues. Identify and resolve gaps and inconsistencies in the existing documentation. What do I need to know to qualify for this job Minimum QualificationAny non-technical graduate (B.A., B.Sc, B.Com) or B.E/B.Tech/ – Electrical \ Electronics \ Computer Science Experience: 3-5 years of experience in professional technical writing. Experience working with global team, and flexible to work across partner time zones to suit work requirement Knowledge/Competencies: Expertise in technical documentation (analysis, concept, design). Knowledge of content management systems, authoring tools, graphic tools, documentation standards and rules. Good understanding of database concepts and terminology. Awareness of the agile method of software development. Familiarity with understanding of XML files and the use of XSD files. Excellent verbal and written communication skills and presentation skills. Ability to balance high quality work standards against time constraints. Sound analytical and problem solving skills. Ability to work as an individual contributor and take ownership. Should be willing to travel for project requirements. The following competencies are desirable: Healthcare IT know how Clinical Workflow Knowledge Regulatory for medical devices (i.e. FDA 21CFR820QSR, ISO 13485) Presentation, Elicitation, Negotiation, Communication Product Standards (DICOM, IHE, etc.) Leadership What experience do I need to have ProfessionalExperience in conceptualizing, creating, and delivering documents as per technical documentation standards. Expertise in performing user analysis to determine the scope of update in a document. Expertise in working in a team environment. Project / ProcessExperience in working in a SW development. Experience in agile development projects. LeadershipExperience with managing internationally staffed teams, management and balancing of different stakeholder expectations, management of product definitions. InterculturalExperience with international/ intercultural teams. What else do I need to be strong at Self-starter and quick learner Self driven and Initiative Creative and strategic thinking Decision making skills Result orientation Self motivated and provides motivation and inspiration to the team Strong Analytical and Problem Solving Skills. Strong team player and networking skills Strong written and oral communication skills. Strong interpersonal skills Strong customer focus About Siemens Healthineers: Siemens Healthineers is one of the world's largest suppliers of technology to the healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. All supported by a comprehensive portfolio of clinical consulting, training, and services available across the globe and tailored to customers' needs. In fiscal 2015, Siemens Healthcare had around 44,000 employees worldwide and posted a revenue worth 12.9 billion euros, and profits of more than 2.1 billion euros. At Siemens Healthineers, we are passionate about enabling healthcare providers worldwide to deliver high-quality patient care, and to do so affordably. As a leading global healthcare company, we at Siemens Healthineers continuously develop our portfolio further, from medical imaging and laboratory diagnostics, to adding managed services, consulting, and healthcare IT services – as well as further technologies for therapeutic and molecular diagnostics. Turning product and service engineering into healthcare engineering When thinking of engineering it comes down to bits and bytes, to pixels and voxels, to mg/dl and mmol/l. Is that not trueWe believe it is, but only to a certain extent. We believe in engineering in a broader sense. Applying engineering and scientific skills, creativity, and persistence to solve the fundamental clinical, operational and financial challenges whenever and wherever they occur – that is what we believe in and what we strive for. We have always been close to care providers, helping them to deliver better care for patients. Based on strong dedication to engineering excellence, we undertook many times pioneering role in helping healthcare professionals to improve care and extend it to more patients. For the future its about further developing our traditional strengths in the imaging and diagnostics arena and complementing them with new offerings. We continuously expand into management, consulting, and digital services, and broaden our portfolio with, for example, advanced therapy solutions and molecular in-vitro diagnostics. At Siemens Healthineers we are connecting our product heritage, our global network of customers, our healthcare expertise, our project experience, and our service skills to holistically support you according to your needs – taking our excellence in product engineering to healthcare engineering. About the business verticals that we are hiring for : Read on more at: http://www.healthcare.siemens.com/infrastructure-it and http://www.healthcare.siemens.com/medical-imaging-it

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (English) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a pluse.g., over 18 years of ageshift timings/requirements to work weekends and holidays Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Identify the spam content to provide genuine search results. Help the victims to remove their explicit videos / Photographs from global sites. Remove the Personal Identifiable information reported by the user from various search results. Addressing ad blocking through improving ad experiences across the web.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Adaptable and flexibleAbility to perform under pressureAbility to handle disputesAbility to meet deadlines Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shiftsReview, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamStrong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (insert language) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skills Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (English) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a pluse.g., over 18 years of ageshift timings/requirements to work weekends and holidays Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Reviewing of photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Clients terms of services. The content may cover may be sensitive in nature. Ensuring every piece of content in violation of clients terms of services is accurately identified and flagged for action in a timely manner. What are we looking for Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamStrong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (insert language) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (English) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a pluse.g., over 18 years of ageshift timings/requirements to work weekends and holidays Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platformcompanies accelerate, scale, and improve their businesses. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on jobexperience. You will deliver value to our clients, while making a larger impact on society. You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating,escalating and/or resolving issues that are reported by users or flagged by the system.contentDue to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also bechallenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore,moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation inAccenture s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shiftsIn this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and are closely supervisedYou will be an individual contributor as a part of a team with a predetermined, narrow scope of workPlease note that this role may require you to work in rotational shiftsStrong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a plus Qualification Any Graduation

As a Senior Development Manager, You will be leading the charge on specific areas of the product. You will ensure business objectives are successfully achieved, on time and working with Stakeholders within and outside IBM MaaS360. ESSENTIAL JOB FUNCTIONS: Day-to-day management of large, complex product development projects as well as short term customer issues and escalations Leading, motivating and coaching team members Work with Stakeholders to strategize and build roadmap to align with Customer & Business goals Producing (or guiding others to produce) development plans, including high level estimates, resourcing requirements, risk and issue logs Working with team of architects and developers to finalize the technical design of key initiatives Coordinating with Product Managers, Architects and other functional leads to investigate issues and deliver solutions Defining the team structure and hiring and growing the team to support this Suggesting and driving through process and product innovations Reporting on status on a variety of levels for a variety of audiences Influencing, agreeing and documenting goals for the development team Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Bachelor’s Degree or equivalent in Information Technology, Computer Science, Project Management or related discipline 12+ years of total Project Management experience with either Engineering, Information Technology or Software Development projects. Management Experience: Expertise both as a people manager and an individual contributor. Preferred technical and professional experience Demonstrated ability to work with minimum direction. Demonstrated ability to strategize and deliver business goals. Ability to work effectively across organizational boundaries and within groups. Strong growth mindset, flexibility and adaptability to change. Excellent written and verbal communication skills. Familiar with Cloud, Mobile Devices, SaaS platform , etc.. Excellent knowledge in Scrum and/or Agile methodologies. Excellent written, proofreading, and verbal communication skills Proactive and a really good team player; Good interpersonal skills

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (English) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a pluse.g., over 18 years of ageshift timings/requirements to work weekends and holidays Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (English) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a pluse.g., over 18 years of ageshift timings/requirements to work weekends and holidays Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation

Job Summary: We are seeking a detail-oriented and highly proficient Vietnamese Translator to convert written and spoken content from English (or other languages) into Vietnamese and vice versa. The ideal candidate will have an exceptional command of both languages, cultural fluency, and experience translating materials across various formats such as marketing, legal, technical, business, and digital content. Accuracy, cultural nuance, and timely delivery are critical. Key Responsibilities: Translate a wide range of documents (e.g., marketing materials, legal texts, technical documents, websites, product descriptions, software UI/UX, subtitles) from English to Vietnamese and/or Vietnamese to English. Localize content to suit the cultural and linguistic context of Vietnamese-speaking audiences. Proofread and edit translated texts for grammar, syntax, style, tone, and accuracy. Collaborate with internal teams including marketing, product, legal, and customer support to ensure message consistency and cultural relevance. Use CAT tools (Computer-Assisted Translation) and translation management systems to ensure consistency and efficiency. Maintain glossaries, terminology databases, and style guides specific to each project or client. Ensure timely delivery of translations within project deadlines. Review and provide feedback on translation work completed by peers or external vendors. Stay updated on language trends, slang, terminology, and industry-specific jargon. Ensure adherence to confidentiality and data protection protocols. Required Qualifications: Bachelor's degree in Translation, Linguistics, Vietnamese Language, English, or related field. Native-level proficiency in Vietnamese and fluency in English (additional languages a plus). 2+ years of experience in professional translation or localization. Proficient in translation software (e.g., SDL Trados, MemoQ, Smartling, Memsource, Wordfast). Strong writing, editing, and proofreading skills. Excellent understanding of grammar, cultural nuances, idioms, and regional differences. Ability to manage multiple projects and meet deadlines under pressure. Familiarity with AP style, SEO, or industry-specific terminology is a plus. Preferred Skills: Experience in sectors such as e-commerce, legal, technical writing, healthcare, finance, or software localization. Knowledge of Vietnamese dialects (Northern, Central, Southern) if required for the role. Strong interpersonal and cross-cultural communication skills. Basic knowledge of HTML, CMS tools, or QA for localization testing is a bonus.

Creation & revision/legacy of Service Bulletin as per the requirements in the SBO. Familiarize with Airbus standards of S1000D, iSpec 2200 and ASD STE 100. Strong knowledge on SAP PCS and SAMM DACAS Basic knowledge on TAKSY, GIDOCA, GYPSY, CIRCE, Airn@V, ZAMIZ, PASS SSCI, APS. General skill Carry out precise sequence of the V&V process described in the Quality Plan. Estimate the timeline and make realistic commitment with the project leader. Active Participation in customer communication for any queries. Maintaining the quality (RFT) and KPIs for the task assigned. Familiar in all types of SB and associated process. Managing the workload and maintaining the OTD (on time deliveries) and quality. Workflow process knowledge like DCT, DCP, DCA, INC & DCR. Familiar in root cause analysis like 5 Why and 8D method (NCR). Working Objects and Equipment: All aircraft systems, equipment & structure Mod build-up Procedures / Instructions/ Memorandums Technical Publications Technical Adaptations Airlines Queries & Defect Reports On-Site Validations at Customer Tools: MS Office Zamiz (AIRINA) SAMM Dacas AirN@vX ICC Nacre SNS AVD SAP (PCS/PGI)

Content Writer Job description We are seeking a talented and creative Content Writer to join our team and enrich our websites with new blog posts, guides and marketing copy. The ideal candidate will have a passion for storytelling, a keen eye for detail, and the ability to produce engaging content that resonates with our target audience. As a Content Writer, you will be responsible for creating compelling written material for various platforms. Comfortable in writing in English and Hindi Qualification B.Sc. in Marketing, English, Journalism or related field Experience 2-3 years Location Lucknow

Skill required: User-Generated Content Moderation - Content Moderation Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defence by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analysing and reviewing user profiles, audio, videos, and text based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the user may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being." What are we looking for "As the Content Review Lead, your primary purpose is to oversee and guide a team of content reviewers in their efforts to maintain a safe and positive user experience on the platform.You will play a crucial role in upholding our community guidelines, policies, and legal standards by ensuring that all user-generated content complies with client regulations. Your leadership will be instrumental in fostering a high-performing team that effectively and efficiently moderates content, identifies potential risks, and takes appropriate actions to uphold the integrity of the platform.In your role as a lead, you may also be expected to analyze and review user profiles, audios, videos, and text-based content and/or investigate the escalated flags and/or resolve issues that are reported. Team Management:Lead and support a team of content reviewers, setting clear expectations and providing ongoing coaching and feedback.Foster a collaborative and inclusive team environment that encourages open communication and professional growth. Business Operator:Oversee content review processes, ensuring that all user-generated content is promptly and accurately reviewed according to established guidelines.Make well-informed decisions on escalated or sensitive content cases, adhering to company policies and legal requirements. Quality Assurance:Implement quality control measures to ensure consistent and accurate content moderation results. Training and Development:Identify individual and team development needs and provide continuous learning opportunities Policy Adherence:Collaborate with relevant stakeholders to ideate. Ensure that the content review team adheres to these policies and stays up-to-date with changes and developments." Roles and Responsibilities: " Performance Reporting and Analysis:Generate regular reports on content review metrics, trends, and key performance indicators (KPIs). Utilize data-driven insights to improve content review processes and identify areas for enhancement. Risk Management:Identify potential risks related to content on the platform and proactively implement measures to mitigate these risks.Stay informed about industry best practices and evolving content-related challenges. Cross-functional Collaboration:Collaborate with other teams to align on review practices with broader company objectivesThe following skills are required to perform this role- Strong coping, emotional resilience, and stress-management skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Problem-solving & Decision Making- Strong analytical and critical thinking abilities to identify challenges, analyze data, and devise effective solutions to address complex issues. Sound judgment and the capability to make timely and informed decisions, considering the potential impact on the organization and" Qualification Any Graduation

Job Title - Brand and Creative Strategy- Jr. Copywriter-AnalystS&C GN SONG Management Level :11- Analyst Location :Mumbai Must have skills: Brand Content Writing & Management across marketing value chain; SEO and Keyword Research, Content Management Systems (CMS), Conversion Rate Optimization (CRO), Copywriting for Different Formats (e.g., email, web, social media), Data-Driven Content Analysis, Understanding of Consumer Psychology and Persuasion Techniques, Brand Storytelling and Voice Consistency, UI/UX Experience, Technical Writing and Documentation, Editing and Proofreading, HTML/CSS Basics for Web Content Formatting, Omni-Channel campaign design and management, Campaign Management, Campaign reporting and analytics. Good to have skills: NA Experience: 2+ Years Educational Qualification :Graduation Job Summary :The Jr. Copywriters currency is inventiveness, hard work and enthusiasm. What we most need from the Copywriter (and their Art Director partner) is a large volume of ideas, quickly, that are connected to culture and surprise us with the new and the different. The Jr. Copywriter is eager, positive and willing to learn from everyone around them. You will work closely with our clients and Accenture Song team and will work on the development of integrated marketing and communications plans, providing creative expertise and hands-on delivery in the areas of brand strategy, creative development & execution and digital marketing. A Jr. Copywriter typically has experience in developing and leading successful marketing and communications programs, with a focus on content strategy and writing. Roles & Responsibilities: Develop a range of ideas in a short amount of time and refine and self-edit work along the way. Knows how to package up their ideas in ways that are clear, concise and buyable. Can think in platforms and think beyond traditional advertising solutions. Is a student of creative trends and best practices in advertising, culture, media and social. Create copy options in multiple styles of writing and tones. Begins to contribute to all facets of productions. Edit copy to ensure brand voice and business objectives are effectively executed across all messaging. Work with all disciplines to deliver projects of creative excellence on time. Can take feedback and incorporate it. Begins to understand the needs of clients and clients business. Willing to help out with whatever is asked of them, with a good attitude. An accountable partner and collaborator. Write for all different forms of media, including manifestos, scripts, digital and content. Understand and appreciate the importance of strategy, and ensure that all ideas are on brief. Manage multiple clients and deliverables simultaneously. Work with all disciplines to deliver projects of creative excellence on time. Working in a team of seasoned professionals & using relevant tools to identify opportunities to create unique content for high-quality traffic that leads to increased engagement and growth. Identify opportunities to apply- direct response and conversion copywriting techniques for engagement, growth and conversions through the customer journey. Familiarity with AI writing tools and GenAI applications would be an added advantage. Experience in writing and editing Films/ AVs. Strive for content excellence within relevant style guides, legal standards and content writing best practices. Qualification Professional & Technical Skills: Overall experience of 2+ years in branding, creative strategy, or advertising experience as a copywriter or related role, with a major consulting firm or advertising agency or leading MNC. Minimum bachelors degree in English, Journalism, Marketing, or related field from A listed institute. Strong portfolio of published articles or marketing copy. Proven experience in the development of integrated marketing and communications campaigns for clients. In-depth knowledge of branding, creative development and execution, digital marketing, and campaign deployment. Strong understanding of SEO concepts and online content strategy. Experience in working with middle to senior management levels within existing organization / client organizations. Excellent writing, editing, and proofreading skills with a diligent eye for detail, language, flow, and grammar. Strong verbal communication skills. Good research, organizational, and time-management skills. Creative, collaborative spirit. Knowledge of using AI and GenAI tools. Experience in working across multiple industries. Additional Information: In addition, in order to excel at the role, you will also need to Be adept at working in a fast-paced dynamic environment both on offshore and onshore locations. Brings other interests and knowledge to the job (filmmakers, influencers, designers, etc..) Have strong communication and presentation Skills to share the perfect pitch with key stakeholders. Have strong client handling skills to develop, manage and deepen relationships with key stakeholders. Possess strong communication skills, problem solving, organizational and delegation skills to nurture and inspire team members. Identify new opportunities, develop solutions and own proposals end to end. Contribute to offering development skills to identify areas of growth related to specific skills, platforms, assets etc. that contribute to enhancing the brand and creative strategy offering. About Our Company | Accenture

Skill required: Procure to Pay - Payment Processing Operations Designation: Procure to Pay Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Portuguese - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.The Payment Processing Operations team is responsible for making payments using checks, wire, swift, direct debits, etc. as part of the invoice processing cycle. The team also executes manual payments and automated payment runs, run potential duplicate payments reports and take appropriate action, and execute payment-related controls. The role requires a good understanding of vendor payments, Travel and Expense (T&E) payments, and taxation. What are we looking for Agility for quick learning Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Enables a superior brand experience , accelerates responsible growth and creates a secure environmentAccenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Identify the spam content to provide genuine search results. Help the victims to remove their explicit videos / Photographs from global sites. Remove the Personal Identifiable information reported by the user from various search results. Addressing ad blocking through improving ad experiences across the web.Content moderators serve as an important line of defence by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.Reviewing of photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Clients terms of services. The content may cover may be sensitive in nature. Ensuring every piece of content in violation of clients terms of services is accurately identified and flagged for action in a timely manner. You will be responsible for analysing and reviewing user profiles, audio, videos, and text based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the user may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.As the Content Review Lead, your primary purpose is to oversee and guide a team of content reviewers in their efforts to maintain a safe and positive user experience on the platform. Team Management:Lead and support a team of content reviewers, setting clear expectations and providing ongoing coaching and feedback.Foster a collaborative and inclusive team environment that encourages open communication and professional growth. Business Operator:Oversee content review processes, ensuring that all user-generated content is promptly and accurately reviewed according to established guidelines.Make well-informed decisions on escalated or sensitive content cases, adhering to company policies and legal requirements.You will play a crucial role in upholding our community guidelines, policies, and legal standards by ensuring that all user-generated content complies with client regulations. Your leadership will be instrumental in fostering a high-performing team that effectively and efficiently moderates content, identifies potential risks, and takes appropriate actions to uphold the integrity of the platform.In your role as a lead, you may also be expected to analyze and review user profiles, audios, videos, and text-based content and/or investigate the escalated flags and/or resolve issues that are reported. Roles and Responsibilities: Quality Assurance:Implement quality control measures to ensure consistent and accurate content moderation results. Training and Development:Identify individual and team development needs and provide continuous learning opportunities Policy Adherence:Collaborate with relevant stakeholders to ideate. Ensure that the content review team adheres to these policies and stays up-to-date with changes and developments. Performance Reporting and Analysis:Generate regular reports on content review metrics, trends, and key performance indicators (KPIs). Utilize data-driven insights to improve content review processes and identify areas for enhancement. Risk Management:Identify potential risks related to content on the platform and proactively implement measures to mitigate these risks.Stay informed about industry best practices and evolving content-related challenges. Cross-functional Collaboration:Collaborate with other teams to align on review practices with broader company objectivesThe following skills are required to perform this role- Strong coping, emotional resilience, and stress-management skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Problem-solving & Decision Making- Strong analytical and critical thinking abilities to identify challenges, analyze data, and devise effective solutions to address complex issues. Sound judgment and the capability to make timely and informed decisions, considering the potential impact on the organization and Qualification Any Graduation

Description Job Responsibilities: Create content and complete writing assignments according to set standards regarding clarity, conciseness, style, and terminology focusing US audience as consumers. Actively participate and contribute in team meetings. Portray the information as appropriate in the form of drawings, charts, and flow diagrams to illustrate the Product features. Keep abreast of latest industry trends and knit it together with the organizational needs. Collaborate effectively with various stakeholders to facilitate timely and quality execution of content projects. Coordinate with geographically distributed content teams and stakeholders. Gather the content feedback, look for areas of improvements, prioritize, and implement the constructive suggestions. Emerge as a subject matter expert in assigned areas of responsibility through interactive learning and apply the expertise in creating the content independently. Skill Sets: Strong writing skills. Excellent organization, communication, and writing style with an eye for detail. Highly motivated with an ability to quickly grasp complex software solutions and their objectives. Ability to work within agreed timelines.

Skill required: Marketing Operations - Medical Affairs Designation: Digital Content Management Analyst Qualifications: Any Graduation Years of Experience: 3 - 5 Years Language - Ability: English - Intermediate About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Role requires Digital Marketing Ads & Promotion creation/designIn Medical Affairs, you will have to design, develop and deliver business solutions related to the medical affairs group of pharmaceutical companies, including thought leadership development, medical publications, education and information, medical grants, advisory boards and advocacy, regulatory review and approval of pharmaceutical drugs and perform publishing and quality control tasks on submission components. What are we looking for In Medical Affairs, you will have to design, develop and deliver business solutions related to the medical affairs group of pharmaceutical companies, including thought leadership development, medical publications, education and information, medical grants, advisory boards and advocacy, regulatory review and approval of pharmaceutical drugs and perform publishing and quality control tasks on submission components. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content management Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. The Content Review New Associate will be responsible for processing and investigating terms of service, fraudulent, and spam-related violations. The position is expected to complete content reviews in a timely and precise manner. The position will support keeping a safe platform. Resources are expected to be proactive, motivated, organized, and possess a global perspective in a fast-paced, team-oriented environment.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsBasic knowledge about the computer and internetMust possess logical reasoning, troubleshooting skills and problem-solving skillsSelf-learner (willing to learn about the latest technologies)High attention to detailsGood research skillsGood time management (including down time) and ability to meet tight deadlines.Experience using Microsoft Office (Outlook, PowerPoint, Excel, Word) Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamResearch and resolve all issues related to spam, account takeover, and terms of service violationsReview web sites/ ad Creative/ video for content quality based on Content Guidelines / policiesInterpret and enforce content policiesThoroughly check ad content for the quality and accuracyUnderstand and remain up to date with client policies and guidelines; resolve inquiries according to defined policies and proceduresEffectively identify problems and issues by performing relevant research using the appropriate toolsCommunicate effectively and concisely with the stakeholders Willingness to work with sensitive issues, including but not limited to:Adult content, Religious and philosophically sensitive issues, alcohol, tobacco, weapons, and other potentially offensive products Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (English) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a pluse.g., over 18 years of ageshift timings/requirements to work weekends and holidays Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Roles and Responsibilities: Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (English) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a pluse.g., over 18 years of ageshift timings/requirements to work weekends and holidays Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (English) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a pluse.g., over 18 years of ageshift timings/requirements to work weekends and holidays Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Nepali - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (Nepali) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a pluse.g., over 18 years of ageshift timings/requirements to work weekends and holidays Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for 2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English language skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skills-Computer proficiency and typing speed (minimum 30 WPM preferred).-Flexibility to work in rotational shifts including weekends. -Ready to work from Office-Experience in voice process is a plus Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamoProvide support to customers via live chat on various platforms.oRespond to customer inquiries in a professional and timely manner.oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.oIdentify and resolve customer issues and complaints effectively.oEscalate unresolved issues to higher-level support teams when necessary.oMaintain a calm, positive, and helpful attitude with all customer interactions.oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.oDocument customer interactions accurately in the system.oLog all inquiries, complaints, and solutions provided for future reference.oMaintain detailed records of customer issues and feedback for quality and training purposes.oWork closely with other team members and departments to ensure seamless service delivery.oShare feedback, best practices, and insights with the team leader to improve overall team performance.oMaintain high levels of professionalism and ensure that all interactions align with company standards and policies.oParticipate in regular training sessions to improve skills and knowledge. Qualification Any Graduation