Operations Manager

0 years

0 Lacs

Posted:1 week ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Operations Manager Banking Domain (Inbound Domestic Process)

  • Strong knowledge of

    banking operations

    , RBI guidelines,

    KYC/AML compliance

    , and dispute resolution.
  • Experience managing inbound customer service for

    banking products

    (savings/current accounts, credit/debit cards, loans, net banking).
  • Familiarity with

    audit requirements

    , complaint management, and

    ombudsman escalation handling

    .
  • Ability to ensure

    data security

    (PCI DSS for card data) and regulatory adherence.

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